GitLab

GitLab is a collaborative DevOps platform that provides a comprehensive suite of tools for software development, from version control to CI/CD, enabling teams to create, test, and deploy code efficiently.

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🔥 Strategic Enterprise Account Executive - Japan

Posted 2024-12-03

📍 Japan

🧭 Full-Time

🔍 Software Development / DevSecOps

A true desire to see customers benefit from the investment they make with you.
Able to provide high degree of account management and control.
Work under minimal supervision on complex projects.
Experience selling into large organizations.
Ability to leverage established relationships and proven sales techniques.
Excellent negotiation, presentation, and closing skills.
Preferred experience with Git, Software Development Tools, Application Lifecycle Management.
Ability to use GitLab.
Ability to travel if needed and comply with the company’s travel policy.

Supports GitLab’s strategic large enterprise customers.
Provide account leadership and direction in the pre- and post-sales process.
Conduct sales activities including prospecting and developing opportunities in large/strategic accounts.
Ensure successful rollout and adoption of GitLab products through strong account management activities.
Be the voice of the customer by contributing product ideas to the public issue tracker.
Generate qualified leads and develop new customers in conjunction with strategic channel partners.
Prepare activity and forecast reports.
Contribute to root cause analysis on wins/losses.
Communicate lessons learned to the team.
Assist sales management in conveying customer needs to product managers and technical support staff.
Develop account plans to sell to customers based on their business needs.
Collaborate with Marketing on marketing strategies.

LeadershipProject ManagementBusiness DevelopmentGitStrategyBusiness developmentGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 2024-12-03

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🔥 Area Sales Manager - EMEA - Emerging Markets

Posted 2024-12-03

🧭 Full-Time

🔍 Software Development

Demonstrated progressive sales leadership experience in leadership roles.
Consistently achieved bookings targets greater than $10 million in IACV.
Experience leading field sales teams using the MEDDPICC or similar sales methodology.
Experience selling multi-million dollar deals to Fortune 500 companies.
Proven track record of meeting or exceeding revenue and pipeline targets.
Experience utilizing CRM systems and marketing automation systems (e.g., Salesforce, Clari, Marketo).
Strong relationship-building and negotiation skills.
Strong presentation and executive-level communication skills, both written and verbal.
Experience with coaching and developing Sales reps and managers.
Ability to travel as needed.

Works closely with the VP, Commercial to develop and operationalize strategies for new customer acquisition.
Focuses on selling into new customer accounts within the Mid Market segment which has between 100 and 4000 employees globally.
Develops and executes strategies to expand the client base within the territory.
Recruits and hires top talent onto the team and builds a pipeline of potential hires.
Manages a team of Account Executives and fosters a positive team environment.
Responsible for maintaining and growing accounts within the territory and converting new accounts at acceptable margins.
Accurately forecasts bookings by territory.
Engages Channels, Customer Success, Marketing, and Sales resources during the sales process.
Develops strong relationships with key decision-makers and maintains an executive call plan.

Posted 2024-12-03

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🔥 Manager, Revenue Accounting - AMER, EAST

Posted 2024-12-03

📍 US

💸 89600 - 192000 USD per year

🔍 Software Development

Strong working knowledge of US GAAP principles and financial statements, including ASC 606.
Experience in a SOX compliant environment.
7-10 years of related accounting experience, with public company experience being a plus.
Ability to manage and mentor a team.
Strong teamwork and influencing skills.
Flexibility to meet changing priorities and manage workload.
Availability to work EST hours.

Review and approve accounting for customer contracts.
Lead monthly financial close for accurate transaction recording.
Collaborate with legal and sales on contracts and deal approvals.
Manage complex transactions with billing and deal desk teams.
Review month-end account reconciliations and support financial reporting.
Manage revenue team projects and improve processes.
Apply internal controls and identify best practices.
Act as liaison for external auditors during reviews and audits.
Ensure SOX controls are performed and documented.

LeadershipProject ManagementPeople ManagementProject CoordinationCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringAccountingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingCoaching

Posted 2024-12-03

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🔥 Intermediate Site Reliability Engineer, Durability

Posted 2024-12-03

🔍 Software Development

Experience with the Kubernetes ecosystem including Helm.
Google Cloud Platform expertise, specifically around networking, GKE configuration, and scaling.
Experience with Terraform infrastructure as code.
Experience with configuration management tools such as Ansible and Chef.
Programming skills in Go or Ruby.
Ability to define problems and develop long-term solutions.
Drive for automating processes.
Ability to work independently and take initiative.
Strong asynchronous communication skills.

Keep all user-facing services and other GitLab production systems running smoothly.
Design and implement highly scalable infrastructure for GitLab.com.
Collaborate with cross-functional teams on projects.
Respond to incidents on an on-call rotation.
Act as subject matter experts in GitLab infrastructure.
Automate operational tasks.

Posted 2024-12-03

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🔥 Business Development Representative (EMEA - UKI)

Posted 2024-11-27

📍 Ireland, United Kingdom, Germany, Netherlands

🧭 Full-Time

🔍 Software Development / DevSecOps

Experience working on Major Enterprise UKI accounts.
Positive and energetic phone skills, excellent listening skills, strong writing skills.
Meet or exceed daily, weekly and monthly KPIs.
A self-starter with a track record of successful, credible achievements.
Knowledge of business process, roles, and organizational structure.
Determined personality with a desire to grow and win.
Proficient in using Salesforce and LinkedIn Sales Navigator.
Previous tech industry experience or experience in sales development, marketing and/or sales is a plus.
Globally we require excellent written and spoken English.

Effectively execute outbound prospecting initiatives.
Conduct high-level discovery conversations in target accounts.
Meet or exceed BDR sourced Sales Accepted Opportunity (SAO) volume targets.
Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities.
Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts.
Work to have a variety of touches (call, email, social, etc.) on all prospects in your assigned territory using Outreach.io.
Manage, track, and report on all activities and results using Salesforce.
Participate in documenting all processes in the GitLab handbook.
Work in collaboration with Field and Corporate Marketing to drive attendance at regional marketing events.
Attend field marketing events to engage with participants and schedule meetings.
Act as a mentor for new BDR hires.
Work in collaboration with Digital Marketing to develop targeted marketing tactics against assigned accounts.
Actively partner with the Sales Team to strategically prospect in their respective territories.

Business DevelopmentSalesforceBusiness developmentCollaboration

Posted 2024-11-27

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🔥 Senior Support Engineer (AMER)

Posted 2024-11-27

📍 California, Colorado, Hawaii, New Jersey, New York, Washington, DC

🧭 Full-Time

💸 87400 - 187200 USD per year

🔍 DevSecOps Software

Experience managing customer-facing cases throughout the entire support lifecycle.
Experience with GitLab and CI/CD; understanding different GitLab implementations.
Excellent Linux systems administration knowledge (LFCE or RHCE equivalent).
Ability to use scripting languages (preferably Ruby or Bash) and MVC frameworks (preferably Ruby on Rails).
Expertise in writing support content.
Ability to communicate complex technical topics to customers and coworkers of varying technical skill levels.
Familiarity with DevOps methodologies and technologies like Serverless and Kubernetes.

Initially support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues through various channels.
Transition to working with assigned accounts, taking initiative to understand their environments and challenges.
Advocate for customers by anticipating their needs and providing tailored solutions.
Collaborate with Product, Development, Infrastructure, Customer Success, and Sales Teams.
Create and update documentation based on customer interactions.
Participate in on-call rotations providing emergency support.
Participate in the hiring process by reviewing applications and participating in interviews.

BashKubernetesRubyRuby on RailsServerlessCollaborationCI/CDLinuxDevOpsDocumentation

Posted 2024-11-27

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🔥 Senior Customer Success Analytics Analyst

Posted 2024-11-23

📍 North America

🧭 Full-Time

💸 84000 - 180000 USD per year

🔍 DevSecOps Software

5+ years of experience in a data analytics role, preferably in a B2B SaaS environment.
Strong expertise in data analysis, including proficiency in SQL, Excel, and data visualization tools like Tableau, Looker, or Power BI.
Familiarity with Snowflake, Tableau, Google Analytics, Customer Success platforms, CRM systems, and marketing automation tools.
Proven experience analyzing customer success metrics and digital marketing performance.
Ability to convey complex data insights clearly and concisely to non-technical stakeholders.
A passion for understanding customer needs and behaviors.
Proactive and solutions-oriented, with a demonstrated ability to translate data insights into practical recommendations.
Experience designing and analyzing A/B tests and a strong understanding of statistical analysis.
High accuracy in analysis and reporting, with a methodical approach to data verification.
Comfortable working in a fast-paced, collaborative environment.

Analyze One-to-Many Engagements: Assess performance metrics for one-to-many customer interactions such as webinars, workshops, and virtual events.
Analyze Digital Touchpoints: Gather and analyze data from digital customer engagement channels.
Report on Key Metrics: Develop and maintain dashboards tracking KPIs.
Optimize Digital Strategies: Recommend improvements based on data insights.
Segment Customer Engagements: Enable personalized engagements across customer lifecycle stages.
Forecasting and Planning: Assist in forecasting impact of engagement initiatives.
Enhance Automation Efforts: Collaborate to refine automation workflows.

SQLData AnalysisSalesforceSnowflakeGoogle AnalyticsTableauStrategyData analysisCommunication SkillsAnalytical SkillsCollaborationAttention to detail

Posted 2024-11-23

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🔥 Business Development Representative (EMEA - Telco)

Posted 2024-11-23

📍 Ireland, United Kingdom, Germany, Netherlands

🔍 Software Development, DevSecOps

Experience working on Telco accounts.
Fluency in French, Spanish, or Italian.
Positive and energetic phone skills, excellent listening skills.
Self-starter with a track record of achievements.
Knowledge of business processes and organizational structure.
Passionate about being a part of GitLab's journey.
Proficient in Salesforce and LinkedIn Sales Navigator.

Effectively execute outbound prospecting initiatives.
Conduct high-level discovery conversations in target accounts.
Meet or exceed BDR sourced Sales Accepted Opportunity (SAO) volume targets.
Collaborate with teammates to develop targeted lists and call strategies.
Utilize industry knowledge to research accounts and generate interest.
Manage and report on activities using Salesforce.
Attend field marketing events to engage participants and identify opportunities.

Business DevelopmentSalesforceBusiness developmentCollaborationDevOps

Posted 2024-11-23

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🔥 Intermediate Backend Engineer, Verify: Runner

Posted 2024-11-23

📍 South Africa

🔍 Software Development

Proficiency with Ruby and Ruby on Rails (2+ years experience preferred).
Proven experience writing testable code in Ruby on Rails.
Experience with Relational Database Management Systems (PostgreSQL is a plus).
An understanding of various stages of software development end-to-end (Agile methodologies is a plus).
Experience with GraphQL is a plus.

Write high-quality, efficient, and maintainable code while adhering to best practices and contributing to code reviews.
Advocate for improvements to product quality, security, and performance.
Mentor and support fellow team members, sharing knowledge to contribute to their growth.
Participate in agile development practices, including planning sessions, stand-ups, and retrospectives.

Software DevelopmentAgileRubyRuby on RailsCI/CDAgile methodologies

Posted 2024-11-23

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🔥 Manager, Product Security Engineering

Posted 2024-11-23

📍 California, Colorado, Hawaii, New Jersey, New York, Washington, DC

💸 140000 - 300000 USD per year

🔍 DevSecOps

5+ years of software engineering management experience, focusing on production software.
Strong understanding of software security principles and best practices.
Comprehension of modern software development practices and DevOps principles.
Experience managing teams with Ruby on Rails or similar web frameworks.
Proven cross-functional project leadership and stakeholder management skills.
Ability to translate complex technical requirements into actionable plans.
Experience balancing team autonomy with organizational needs.

Lead and grow a team of security and software engineers, focusing on their technical growth, career development, and impactful security solutions.
Drive the strategy and execution of integrating custom security tooling into GitLab's product.
Manage milestone planning to align with immediate needs and long-term goals.
Partner with Product teams to shepherd security enhancements from concept through implementation.
Own and iterate on processes for pilot engineering and integration workflows.
Lead cross-functional initiatives to identify and implement automation opportunities.
Balance maintaining existing tooling with new enhancements.
Champion team work and communicate impact to stakeholders.
Guide contributions to GitLab's broader security strategy.

LeadershipSoftware DevelopmentRubyRuby on RailsStrategyCommunication SkillsCI/CDDevOps

Posted 2024-11-23

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GitLab

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