- Supports GitLab’s strategic large prospects and customers.
- Provide account leadership and direction in the pre- and post-sales process
- Conduct sales activities including prospecting and developing opportunities in large/strategic accounts
- Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources
- Be the voice of the customer by contributing product ideas to our public issue tracker
- Generate qualified leads and develop new customers in conjunction with our strategic channel partners .
- Expand knowledge of industry as well as the competitive posture of the company
- Prepare activity and forecast reports
- Contribute to root cause analysis on wins/losses.
- Communicate lessons learned to the team, including account managers, the marketing team, and the technical team
- Assist sales management in conveying customer needs to product managers, and technical support staff
- Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.
- Develop an account plan to sell to customers based on their business needs.
- Collaborate with Marketing on marketing strategies.
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