- Process both Global Payroll (GP) and EOR payrolls, ensuring timely, accurate, and compliant calculations, filings, and reports.
- Update and maintain accurate payroll records and employee data in Remote platform and payroll software systems.
- Manage the Zendesk ticket queue, providing timely and professional responses.
- Act as the main point of contact for customers (GP) and internal/external stakeholders regarding payroll questions and processes.
- Build and maintain strong relationships with payroll vendors, ensuring quality, accuracy, and timely service delivery.
- Continuously improve payroll processes and keep up to date with internal payroll projects and updates.
- Ensure full data integrity across all payroll systems and processes.
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