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📍 United States

🧭 Full-Time

💸 15.0 USD per hour

🔍 Customer Service

🏢 Company: QRG

  • Problem solve and de-escalate unique situations while sustaining a high-paced call volume
  • Learn and work in a virtual environment with a set schedule and structured day
  • Communicate with a variety of customer styles, peers, and leaders
  • Handle inbound customer calls
  • Assist customers with their orders and accounts by problem-solving
  • Drive sales and promote products effectively

Communication SkillsProblem SolvingCustomer serviceAttention to detailMultitaskingTroubleshootingActive listeningData entryComputer skillsCustomer support

Posted about 8 hours ago
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📍 United States

🧭 Full-Time

🔍 Customer Service

🏢 Company: QRG

  • Problem solve and de-escalate unique situations
  • Communicate with a variety of customer styles, peers, and leaders
  • Navigate multiple systems and screens
  • Follow Cornerstone Brands computer system requirements
  • Troubleshoot own technical problems (in partnership with IT when needed)
  • Available to work weekends, holidays and additional hours
  • Handle inbound customer calls
  • Assist customers with their orders and accounts by problem-solving
  • Drive sales and promote products effectively
  • Confirm refunds, taking payments, placing orders, and, analyzing account data

Communication SkillsProblem SolvingCustomer serviceAttention to detailMultitaskingTroubleshootingActive listeningData entryComputer skills

Posted about 8 hours ago
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📍 United States

🧭 Full-Time

🔍 Customer Service

🏢 Company: QRG

  • Problem solve and de-escalate unique situations
  • Learn and work in a virtual environment with a set schedule and structured day
  • Communicate with a variety of customer styles, peers, and leaders
  • Handle inbound customer calls
  • Assist customers with their orders and accounts by problem-solving
  • Drive sales and promote products effectively

Communication SkillsProblem SolvingCustomer serviceMultitaskingAdaptabilityTeamworkTroubleshootingActive listeningData entryComputer skills

Posted about 8 hours ago
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📍 United States

🧭 Full-Time

🔍 Customer Service

🏢 Company: QRG

  • Problem solve and de-escalate unique situations
  • Learn and work in a virtual environment
  • Communicate with a variety of customer styles, peers, and leaders
  • Navigate multiple systems and screens
  • Handle inbound customer calls
  • Assist customers with their orders and accounts by problem-solving
  • Drive sales and promote products effectively

Communication SkillsProblem SolvingCustomer serviceAttention to detailTime ManagementWritten communicationMultitaskingAdaptabilityMS OfficeTeamworkTroubleshootingActive listeningStrong work ethicComputer skills

Posted about 8 hours ago
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🔥 Virtual Assistant
Posted about 9 hours ago

📍 Indonesia

🏢 Company: Anypear

  • Strong organisational skills with the ability to multitask effectively
  • Excellent English written and verbal communication skills
  • Ability to work independently and take initiative with problem-solving skills
  • Excel at time management and prioritisation
  • Are highly organised, detail-oriented, and take pride in delivering high-quality work
  • Tech-savvy and comfortable with tools like Google Workspace, Trello, Slack and others
  • Access to your own computer/laptop and a reliable internet connection
  • Inbox Management: Organise, respond, and automate emails like a master communicator
  • Calendar & Schedule Management: Manage calendar, appointments and keep things running on time
  • Systems & Organisation: Develop and maintain digital filing systems, SOPs, and workflows
  • Project Coordination: Coordinate tasks and deadlines across multiple projects, follow up with clients and help move things forward
  • Research: Assist in research tasks and data entry
  • Documentation: Prepare and format professional documents, reports, presentations, and spreadsheets

Communication SkillsMicrosoft ExcelCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationProblem-solving skillsMS OfficeVerbal communicationReportingActive listeningStrong communication skillsData entryComputer skillsResearch skillsEnglish communication

Posted about 9 hours ago
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🔥 Customer Success Associate
Posted about 14 hours ago

📍 United States

💸 110000.0 - 135000.0 USD per year

🔍 Medical Technology

🏢 Company: AcuityMD👥 51-100💰 $45,000,000 Series B 12 months agomHealthMedical DeviceInformation TechnologyHealth Care

  • 1-3 years of experience in Customer Success for Enterprise SaaS and/or in the Medical Technology industry.
  • You’re able to quickly develop personal relationships with customers and colleagues through empathy and deep curiosity.
  • You are comfortable leveraging various software tools and AI to drive efficiency and effectiveness
  • You have the eagerness to learn and dig deep into technical aspects of the platform.
  • You’re proactive and self-driven, and bring infectious energy and resiliency.
  • You are an excellent verbal and written communicator (email & PPT).
  • You’re highly organized with ability to multi-task and prioritize different assignments.
  • You are comfortable with change (tooling, processes, etc)
  • Effectively manage a large book of business across many different account specialties and unique product configurations/use-cases.
  • Ensure high user-adoption through effective executive sponsorship, change management, and best practice guidance.
  • Create scalable resources and programs to support a large variety of business use-cases across the Medical device lifecycle.
  • Generate contract renewals by ensuring customers view AcuityMD as critical to their sales process long-term.
  • Partner with Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions.
  • Regularly monitor account health and adoption to find new opportunities to help customers acquire maximum value from AcuityMD.
  • Develop strategies to quickly mitigate account risk and ensure customers remain committed to AcuityMD.

Product AnalyticsCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAgile methodologiesRESTful APIsNegotiationOrganizational skillsWritten communicationMultitaskingInterpersonal skillsExcellent communication skillsAdaptabilityProblem-solving skillsMS OfficeAccount ManagementTeamworkEmpathyVerbal communicationReportingTrainingActive listeningBudgetingStrong communication skillsCross-functional collaborationRelationship managementSales experienceData visualizationStakeholder managementStrategic thinkingTechnical supportData analyticsCustomer supportChange ManagementCustomer SuccessEnglish communicationSaaSPowerPoint

Posted about 14 hours ago
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📍 United States of America

💸 24.0 - 36.0 USD per hour

🔍 Behavioral Health

  • Master’s degree in psychology, social work, or a related field, or Master’s degree in another field plus 2+ years of behavioral health experience.
  • Customer service experience.
  • Strong time management and multitasking abilities.
  • Proficiency with typing and PC usage.
  • Must remain at your workstation while handling calls from a phone queue.
  • Take back-to-back phone calls from members and providers (calls last about 8-10 minutes).
  • Triage and conduct intake for risk of harm and substance use concerns.
  • Communicate eligibility, assist with scheduling appointments and providing referrals, quote benefits, and advise on authorization requirements.
  • Utilize resources and independent judgment to deliver accurate information, exceptional service, and resolution on the first call.
  • Collaborate with matrix partners and coordinate seamless handoffs to clinical teams for timely support.
  • Navigate multiple systems and applications across multiple screens while on calls (sometimes up to 9 programs at once).
  • Work with account-specific VIP’s to ensure appropriate support for members.
  • Provide start-to-finish case ownership with claims by: Explaining how benefits were applied to claims and how claims were processed. Supporting complex case completion and appropriate resolution achieved through any necessary communication. Working with claims examiners to determine appropriate steps in resolution. Communicating with health care professionals to clarify and resolve claims issues impacting the member and provider. Reprocessing claims.

Communication SkillsProblem SolvingCustomer serviceTime ManagementWritten communicationMultitaskingEmpathyVerbal communicationActive listening

Posted about 17 hours ago
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📍 Philippines

🔍 Customer Service

🏢 Company: Twoconnect

  • Bachelor’s degree in Business, Communications, or a related field.
  • Minimum of 5 years of experience in a customer success, support, or back-office role, preferably within ticketing, events, sports, or entertainment industries.
  • Familiarity with HubSpot CRM or similar customer relationship management platforms.
  • Exceptional written communication skills with strong attention to detail.
  • Ability to manage high email volumes with efficiency and accuracy.
  • Excellent problem-solving skills and a customer-centric mindset.
  • Strong organizational and multitasking abilities.
  • Knowledge of the sports and entertainment industry is highly desirable.
  • Ability to work collaboratively within a team-oriented environment.
  • Assist Account Managers by handling customer queries through email, managing up to 150 emails per day.
  • Identify whether queries are basic (platform-related) or require more detailed, customized responses.
  • Maintain clear and professional written communication to resolve customer issues and inquiries.
  • Utilize HubSpot CRM to log, track, and monitor all customer interactions and ensure accurate records.
  • Follow established procedures and reference manuals to respond to common questions efficiently.
  • Escalate complex issues to Account Managers or Technical Support as needed.
  • Support Account Managers by managing routine and repetitive queries to free up time for high-impact tasks.
  • Continuously improve customer experience by identifying common issues and suggesting improvements to documentation or processes.
  • Maintain a thorough understanding of the platform’s features, ticketing protocols, and membership programs.
  • Other role-specific duties that may arise.

Problem SolvingCustomer serviceOrganizational skillsWritten communicationMultitaskingCRMCustomer support

Posted about 18 hours ago
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🔥 Healthcare VA (RVA)
Posted about 18 hours ago

📍 Metro Manila, Philippines, Central Visayas, Philippines, Davao Region, Philippines

🧭 Full-Time

🔍 Healthcare

🏢 Company: Remote VA

  • Proven experience in scheduling, administrative support, or healthcare coordination
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficiency in relevant software tools (Google Drive, CentralReach, Monday.com, Excel)
  • Prior experience in a healthcare or therapy-based setting is a plus
  • Develop and maintain accurate schedules for clinicians and clients
  • Ensure appropriate client-to-clinician ratios
  • Serve as the primary point of contact for scheduling inquiries from clients and staff
  • Schedule assessments and reassessments in a timely and organized manner
  • Coordinate care across multiple disciplines
  • Arrange substitute clinicians when needed to ensure uninterrupted services
  • Answer incoming calls and respond to inquiries with professionalism and urgency
  • Maintain consistent and clear communication via phone and email with families and staff
  • Maintain and audit client records for accuracy and compliance
  • Ensure timely documentation and updates in relevant systems
  • Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries
  • Verify insurance benefits and monitor ongoing eligibility
  • Track changes in coverage and authorization status
  • Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking

Administrative ManagementCommunication SkillsMicrosoft ExcelCustomer serviceAttention to detailOrganizational skillsMultitaskingInterpersonal skillsProblem-solving skillsActive listeningClient relationship managementData entry

Posted about 18 hours ago
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📍 United States

🧭 Full-Time

🔍 Hospice Care

🏢 Company: IntellaTriage👥 101-250Information TechnologyHealth Care

  • Must have or be willing to obtain a Compact RN license
  • Experience with end-of-life care is strongly preferred
  • Must have high speed internet
  • Must be tech savvy, enjoy a fast-paced environment, and have keyboard competence
  • Must be able to handle stress and multitask when receiving calls (minimum of 5 calls per hour on weekdays, and up to 8 per hour on weekends)
  • Answering calls
  • Documenting during calls
  • Communicating with patients
  • Attend any in-services, and additional training on an as needed basis

Communication SkillsCustomer serviceAttention to detailWritten communicationMultitaskingDocumentationExcellent communication skillsProblem-solving skillsFluency in EnglishVerbal communicationTrainingActive listeningData entryComputer skillsTechnical support

Posted about 20 hours ago
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