IntellaTriage

IntellaTriage provides expert hospice and triage nursing care remotely, relieving healthcare staff of after-hours responsibilities. With an average of over 15 years of experience per nurse, the company employs cutting-edge technology to deliver quality patient care across the USA.

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📍 United States

🧭 Part-Time

💸 23 - 24 USD per hour

🔍 Hospice and home health care

  • MUST have or be willing to obtain a Compact RN license.
  • Experience in hospice, palliative, or end-of-life care is strongly preferred.
  • Comfort accessing multiple technology applications and typing in a fast-paced environment.
  • Must attend three weeks of remote paid training and work every other weekend.

  • Access and document patient information through various technology applications during calls.
  • Communicate empathically with patients while adhering to protocols.
  • Handle a minimum of 5 calls per hour on weekdays and up to 8 per hour on weekends.
  • Complete charting and documentation accurately after calls.

Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-19
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📍 United States

🧭 Part-Time

💸 23 USD per hour

🔍 Healthcare, Hospice Services

  • MUST have or be willing to obtain a Compact RN license.
  • Experience in hospice, palliative, or end-of-life care is strongly preferred.
  • Comfortable with accessing and using multiple technology applications.
  • Ability to type efficiently in a fast-paced environment.
  • Must reside in the U.S. and be legally eligible to work.
  • Complete three weeks of remote paid training.
  • Ability to multitask and handle stress while receiving calls.
  • Maintain continuing education units (CEU's) as required.
  • Must pass a background check and nursing licensing check.

  • Manage after-hours calls for hospice patients.
  • Document patient interactions using multiple technology applications.
  • Communicate empathetically with patients and adhere to established protocols.
  • Handle a minimum of 5 calls per hour on weekdays and up to 8 on weekends.
  • Ensure privacy and HIPAA compliance while working from home.

Communication SkillsCustomer serviceMultitasking

Posted 2024-11-17
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📍 United States

🧭 Part-Time

💸 23 USD per hour

🔍 Healthcare

  • MUST have or be willing to obtain a Compact RN license.
  • Must physically reside in the U.S. and be legally eligible to work for any employer.
  • Experience in hospice, palliative, end-of-life care is strongly preferred.
  • Must be comfortable with using multiple technology applications for documentation.
  • Ability to multitask and handle stress in a fast-paced environment.
  • Fluency in English is required; additional languages preferred.
  • Must maintain active licensure and complete required continuing education units (CEUs).

  • Provide after-hours nurse triage for hospice and home health clients.
  • Communicate empathically with patients while adhering to care protocols.
  • Access electronic medical records (EMRs) and utilize internal applications for charting.
  • Handle a high volume of calls efficiently and maintain accurate documentation.

Multitasking

Posted 2024-11-17
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📍 United States

🧭 Part-Time

💸 23 - 24 USD per hour

🔍 Hospice and home health care

  • Must have or be willing to obtain a Compact RN license.
  • Must reside in a Compact US state.
  • Experience in hospice, palliative, or end-of-life care is required.
  • Experience in a fast-paced environment such as ED, critical care, or surgical services is preferred.
  • Comfort with typing quickly in a fast-paced environment is necessary.
  • Fluency in English is required; additional languages are a plus.
  • Must complete three weeks of remote paid training.

  • Provide after-hours triage care for hospice and home health clients.
  • Handle a minimum of 5 calls per hour on weekdays and up to 8 per hour on weekends.
  • Document patient interactions and care using multiple technology applications.
  • Communicate empathically with patients while adhering to protocols.
  • Support clients by becoming an extension of their care team.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-17
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📍 United States

🧭 Part-Time

💸 23 - 24 USD per hour

🔍 Healthcare

  • Must have or be willing to obtain a Compact RN license.
  • Experience in hospice, palliative, or end-of-life care is required.
  • Must be comfortable in a fast-paced environment and able to multitask.
  • Fluency in English is mandatory; additional languages are beneficial.
  • Must complete three weeks of remote paid training and attend additional training sessions as needed.

  • Handle incoming patient calls with empathy, adhering to established protocols.
  • Access multiple technology applications for documentation during calls.
  • Complete additional charting and shift prep as required.
  • Participate in ongoing training and maintain CEUs as designated by states.
  • Work during assigned shifts including weekends and holidays.

Communication SkillsCustomer serviceAttention to detailMultitasking

Posted 2024-11-17
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📍 United States

🧭 Part-Time

🔍 Hospice and home health care

  • Must have or be willing to obtain a Compact RN license.
  • Candidates must remain in good standing with their home state license.
  • Experience in hospice, palliative, or end-of-life care is strongly preferred.
  • Must be comfortable using multiple technology applications for documentation.
  • Fluent in English, with additional languages being a bonus.
  • Must reside in the U.S. and be legally eligible to work for any employer.
  • Ability to complete three weeks of remote paid training and work required weekend shifts.
  • Must be capable of multitasking and handling stress in a fast-paced environment.

  • Provide after-hours triage nursing support for hospice and home health patients.
  • Effectively manage and document multiple calls during shifts, adhering to client-customized protocols.
  • Communicate empathetically and professionally with patients and families while ensuring adherence to established guidelines.
  • Handle a minimum of 5 calls per hour on weekdays and up to 8 calls per hour on weekends.
  • Complete necessary charting and documentation before finalizing shifts, ensuring compliance with patient privacy regulations.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-17
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📍 United States

🧭 Part-Time

💸 23 USD per hour

🔍 Hospice, palliative, end-of-life care

  • MUST have or be willing to obtain a Compact RN license.
  • Experience in hospice, palliative, or end-of-life care is strongly preferred.
  • Ability to use multiple technology applications for documentation during calls.
  • Must have high-speed internet and a quiet, HIPAA-compliant work space.
  • Fluency in English is required; additional languages are a bonus.
  • Must be able to complete three weeks of remote paid training.

  • Manage triage calls for hospice care, documenting interactions using EMR and internal applications.
  • Communicate empathically with patients while adhering to established protocols.
  • Handle a minimum of 5 calls per hour on weekdays and up to 8 on weekends.
  • Complete charting and documentation before and after shifts.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-17
Apply
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📍 United States

🧭 Part-Time

💸 23 USD per hour

🔍 Healthcare

  • Must have or be willing to obtain a Compact RN license.
  • Maintain an active home state license.
  • Experience in hospice, palliative, end-of-life care is strongly preferred.
  • Experience in a fast-paced environment such as ED, surgical services, or critical care.
  • Fluency in English; additional languages are a bonus.
  • Must be tech savvy and comfortable using multiple applications for documentation.
  • Available to work every other weekend and some holidays.
  • Complete three weeks of remote paid training.
  • Pass a background check and nurse licensing check.

  • Manage calls related to hospice, palliative, and end-of-life care.
  • Document interactions using multiple technology applications.
  • Handle a minimum of 5 calls per hour on weekdays and up to 8 on weekends.
  • Communicate empathetically while adhering to protocols.
  • Complete required charting after calls.

Communication SkillsCustomer serviceMultitasking

Posted 2024-11-16
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📍 United States

🧭 Full-Time

🔍 Healthcare

  • World-class customer service skills.
  • 1-2 years experience working in IT.
  • Some experience with Azure/M365.
  • Some experience with endpoint (Laptop) deployments.
  • Knowledge of computer systems, security, network and systems administration (Azure), databases, data storage systems, and VOIP systems.
  • Strong critical thinking and decision-making skills.
  • A grasp of IT infrastructure and operations best practices.
  • Experience working with remote workforce and users of all levels of technical aptitude.
  • Ability to quickly and correctly diagnose and resolve basic technical issues.
  • Healthcare industry experience with an understanding of Information Security for PII/PHI as well as HIPAA requirements preferred.

  • Serve as the first point of contact for customers seeking technical assistance over the phone or email.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  • Determine the best solution based on the issue and details provided by customers.
  • Walk the customer through the problem-solving process.
  • Direct unresolved issues to the next level of support personnel.
  • Provide accurate information on IT products or services.
  • Record events and problems and their resolution in logs.
  • Follow-up and update customer status and information.
  • Pass on any feedback or suggestions by customers to the appropriate internal team.
  • Identify and suggest possible improvements in procedures.
  • Perform the IT portion of new employee training & onboarding.

Problem SolvingCustomer service

Posted 2024-10-29
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