Educate members and caregivers about their diagnosis and treatment over the phone
Assist with other administrative projects as needed
Identify and prioritize a member's needs and help them remain safe in the community
Assist members with care coordination and care management following admissions
Coordinate discharge plans with hospital case managers and follow-up care with providers
Monitor member progress, provide regular updates, and establish targeted support plans with the healthcare team in case conferences
Build strong, trusting relationships with payers and providers to optimize care and prevent readmissions for our members
Partner with non-clinical Care Team members to support the member’s social determinants of health needs
Conducting telephonic assessments, including pain assessments and medication reconciliation
Ensure members have access to medications and appointments, providing referrals and support as appropriate
Perform virtual home safety evaluations and assess the need for DME/supplies
Provide referrals to PT, OT, skilled nursing, palliative care, hospice care, etc., as appropriate
Be available for urgent clinical escalations and clinical consult support
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About Thyme Care
Thyme Care is revolutionizing cancer care by providing personalized, holistic support to patients and partnering with health plans to facilitate whole-person care for their members. Since its founding in 2020, Thyme Care has focused on making high-quality, individualized cancer care accessible to everyone. They leverage a unique model that integrates expert oncology-trained care teams with advanced technology and AI to streamline the complex cancer journey, improve outcomes, and reduce costs. Thyme Care aims to become a household name in cancer care, ensuring every diagnosed individual receives comprehensive support. They actively manage over half a billion dollars in medical spend across risk-based contracts, demonstrating a tangible impact on healthcare affordability.
How We Work
Thyme Care fosters a people-first culture, deeply dedicated to their mission of enhancing the cancer care experience for members and their families. The company operates with a hybrid and remote-friendly model, allowing team members across the country to collaborate effectively. While many roles are fully remote, certain positions may require occasional on-site presence in Nashville. They prioritize internal knowledge sharing through initiatives like "Thyme to Talk," where employees share expertise and passions. Collaboration is central, with a focus on mutual support and a humble culture built on ambition, collaboration, and kindness. Thyme Care embraces change and continuous improvement, striving to create a better workspace and benefits. Leadership is committed to developing managers through programs focused on goal setting, effective communication, and building trust.
Engineering at Thyme Care
Thyme Care is a tech-native organization that believes technology should strengthen the human connection in care. They build and utilize powerful technology and AI to simplify complexity, improve collaboration, and empower care teams to focus on patient support. Their internal care management platform, Thyme Box, is custom-built to deliver personalized, coordinated, and intelligent care. This platform integrates data from multiple sources, including EHRs and health information exchanges, to create comprehensive member profiles and recommend personalized interventions. Thyme Box uses oncology analytics to identify member needs, support engagement through assessments, and develop proactive care plans via evidence-based "playbooks." The company's technology helps identify patients at higher risk for poor outcomes and suggests interventions, such as addressing social determinants of health or closing care gaps. Engineers solve interesting challenges in data integration, risk stratification, and developing scalable tools for proactive care delivery.
Why Join Us
Pioneer the future of value-based oncology care, making a tangible difference in patients' lives by redefining their cancer journey.
Contribute to a rapidly growing, well-funded startup that has raised $275M across six rounds and is expanding its reach across the US.
Work in a supportive, people-first culture that prioritizes empathy, collaboration, and continuous learning, with a focus on employee well-being and professional growth.
Leverage cutting-edge technology and AI to build innovative solutions that enhance human connection in healthcare, not replace it.
Join a diverse team of experts who are passionate about challenging the status quo and creating a more inclusive and equitable healthcare system.
Benefits & Perks
Comprehensive medical, dental, and vision insurance with significant employer contributions (90% for employees, 80% for dependents).
Generous paid time off, including 15 vacation days, 10 sick/unplanned leave days, and paid holidays.
16 weeks of paid parental leave for either parent.
401(k) and company equity.
Flexible bereavement policy.
$75 monthly stipend for cell phone and internet for remote employees.
One-time $200 home office stipend for remote employees.
Coverage for one job-related certification and annual home state license renewal.
Company-sponsored outings and happy hours.
Mentorship program and customized development tracks.