Thyme Care

πŸ‘₯ 101-250πŸ’° $55,000,000 Series C 11 months agoMedicalOncologyHealth CareπŸ’Ό Private Company
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Thyme Care revolutionizes cancer care by providing personalized and holistic support to patients through its innovative oncology care management services. We partner with health plans and providers to deliver a patient- and provider-integrated solution, ensuring whole-person care for our members. This value-based approach focuses on improving health outcomes and reducing the total cost of care. We are a rapidly growing company, having recently closed a significant Series C funding round. Our technology-driven platform facilitates seamless communication and data sharing between patients, providers, and our dedicated Care Teams. Our tech stack includes Amazon CloudFront, AJAX Libraries API, and utilizes various schema markups for data organization and efficiency. We foster a collaborative, data-driven engineering culture focused on continuous improvement and innovation within the healthcare technology space. We are committed to building a diverse and inclusive team of problem-solvers passionate about making a meaningful impact on the lives of cancer patients and their families. Thyme Care operates with a core set of values: Act with our members in mind, Move with purpose, and Seek diverse perspectives. These values guide our decision-making, shaping our product development and workplace culture. We offer competitive salaries, equity, comprehensive benefits, and the opportunity to work remotely, contributing to a flexible and supportive work environment for all employees. As a high-growth company backed by leading investors, Thyme Care offers exceptional career opportunities for individuals who are passionate about making a difference in oncology care. We're actively expanding our services nationwide and looking for talented individuals to join our mission-driven team.

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πŸ“ United States

🧭 Full-Time

πŸ’Έ 165000.0 - 185000.0 USD per year

πŸ” Healthcare

  • Experience. You know how to deploy software engineering best practices, such as unit tests, code reviews, and design documentation. You have also worked with user interface design. Working in the Healthcare ecosystem is a plus!
  • Net-new development. You've built and deployed web applications from the ground up. You can deploy and operate services in a Cloud environment with ease and a good fundamental understanding of networking. Our stack includes Python (FastAPI), Postgres, and AWS, but experience with similar technologies is welcome.
  • Curiosity. You have a drive to understand how things work and love sharing that knowledge with others. (Find out more about our engineering team’s culture of learning here!)
  • Comfort with ambiguity. You have a proven track record of success within scaling businesses, fast-paced environments, and ambitious startups. You know how to chart a course through ambiguous challenges.
  • People-first. Thyme Care’s mission and members matter to you, deeply.
  • Connect with and add to our collaborative, agile team, and learn our tech stack inside and out.
  • Make key improvements to our intuitive, available, accurate, and secure web applications and all underlying infrastructure.
  • Own and lead the release of multiple critical features.
  • Work closely with oncology leaders to help them solve quickly evolving business problems through creative, elegant technical solutions.
  • Play a key role in building the technology that enables our oncology care team to surface ancillary benefit programs and services more efficiently.
  • Help create an intuitive user interface that allows our care team to triage patient touch points, from hospitalizations to changes in chemotherapy.
  • Surface data from multiple sources, including user inputs, to keep the care team as up-to-date as possible on their patients.

AWSBackend DevelopmentPostgreSQLPythonSoftware DevelopmentAgileCloud ComputingDesign PatternsGitData StructuresFastAPICI/CDProblem SolvingRESTful APIsMicroservicesSoftware Engineering

Posted 16 days ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 83000.0 USD per year

πŸ” Healthcare

  • Bachelor of Science Degree in Nursing.
  • Compact unrestricted registered nurse (RN) license.
  • 5 years of nursing experience, including 3 years in solid tumor oncology nursing.
  • Oncology-related certifications (OCN, AOCN, AOCNS, or CCM) required or obtained within 2 years of hire.
  • Conduct comprehensive clinical assessments.
  • Oversee member health.
  • Facilitate end-of-life care discussions.
  • Actively engage with members.
  • Address clinical issues and manage escalations.
  • Conduct a minimum of 20 member calls per day.
  • Collaborate with Nurse leaders and Medical Directors.
  • Establish trusting relationships with members.
  • Adhere to Care Team policies, procedures, and documentation standards.
  • Support members throughout the oncology care continuum.
  • Identify and address member needs.
  • Participate in case conferences.
  • Foster partnerships with payers and providers.
  • Collaborate with non-clinical Care Team members.
  • Be available for urgent clinical escalations.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceOrganizational skillsTime ManagementDocumentationInterpersonal skillsAdaptabilityMS OfficeTeamworkActive listening

Posted 16 days ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 49982.24 USD per year

πŸ” Healthcare

  • At least 2 years of experience in a patient-facing or member-facing role
  • Success in a metrics-driven, feedback-oriented environment
  • Experience working from home and/or in a fast-paced environment, a plus
  • Bilingual
  • Talk to, navigate, and guide our members who have cancer throughout their journey.
  • Reach out to our members by phone, text, video, and email to check in on their needs.
  • Connect members with providers or resources (e.g., transportation, financial grants, emotional support resources, medical equipment).
  • Help members schedule health and wellness visits.
  • Conduct survey assessments to determine if there are changes in their health, what their needs are, and what their goals and values are for advanced care planning.

Communication SkillsCustomer serviceActive listeningComputer skillsCustomer support

Posted 16 days ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 95000.96 USD per year

πŸ” Healthcare

  • Bachelor of Science Degree in Nursing (BSN)
  • Unrestricted Registered Nurse (RN) license
  • 5 years of nursing experience with 3 years of oncology nursing or case management experience
  • Certified Case Manager (CCM)
  • Comfort in learning new technology
  • Experience with video chatting, Google Suite, Slack, electronic health records
  • Conduct clinical assessments
  • Monitor for changes in health
  • Coordinate care, including transitions
  • Educate members and caregivers about their diagnosis and treatment over the phone
  • Assist with other administrative projects as needed
  • Identify and prioritize a member's needs and help them remain safe in the community.
  • Assist members with care coordination and care management following admissions.
  • Coordinate discharge plans with hospital case managers and follow-up care with providers.
  • Monitor member progress, provide regular updates, and establish targeted support plans with the healthcare team in case conferences.
  • Build strong, trusting relationships with payers and providers to optimize care and prevent readmissions for our members.
  • Partner with non-clinical Care Team members to support the member’s social determinants of health needs, such as food resources, transportation access, and support at home.
  • Conducting telephonic assessments, including pain assessments and medication reconciliation.
  • Ensure members have access to medications and appointments, providing referrals and support as appropriate.
  • Perform virtual home safety evaluations and assess the need for DME/supplies.
  • Provide referrals to PT, OT, skilled nursing, palliative care, hospice care, etc., as appropriate.
  • Be available for urgent clinical escalations and clinical consult support.

Communication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeOrganizational skillsTime ManagementInterpersonal skillsAdaptabilityRelationship buildingProblem-solving skillsCritical thinkingTeamworkEmpathyActive listening

Posted about 2 months ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 79800.0 USD per year

πŸ” Healthcare

  • Bachelor of Science Degree in Nursing is required
  • Compact unrestricted registered nurse (RN) license
  • 5 years of nursing experience, including 3 years in outpatient palliative care or home hospice taking care of oncology patients and their caregivers.
  • Conduct conversations about goals and values, advance care planning, and palliative care.
  • Conduct comprehensive symptom assessments and support members with serious illness.
  • Facilitate end-of-life care discussions.
  • Address clinical issues and manage escalations.
  • Collaborate with the healthcare team.

Communication SkillsCollaborationCustomer serviceOrganizational skillsTime ManagementInterpersonal skillsAdaptabilityCritical thinkingActive listening

Posted about 2 months ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 83000.0 USD per year

πŸ” Healthcare

  • A Bachelor of Science Degree in Nursing and a compact unrestricted registered nurse (RN) license are required.
  • Compact + single state licensure in Alaska, New York, Illinois, Michigan, and/or California licensure is preferred.
  • At least 5 years of nursing experience, including 3 years in solid tumor oncology nursing.
  • Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) are required or obtained within 2 years of hire.
  • Conduct comprehensive clinical assessments.
  • Oversee member health.
  • Facilitate end-of-life care discussions.
  • Engage with members, addressing clinical issues, and managing escalations.
  • Familiarize yourself with Thyme Care systems, tools, technology, and partners.
  • Collaborate with Nurse leaders and Medical Directors.
  • Establish trusting relationships with members and their care network.
  • Adhere to Care Team policies, procedures, and documentation standards.
  • Support members throughout the oncology care continuum.
  • Identify and address member needs promptly.
  • Participate in case conferences.
  • Foster strong partnerships with payers and providers.
  • Collaborate with non-clinical Care Team members.
  • Be available for urgent clinical escalations.
  • Performs other projects and duties as assigned and as related to department business needs and objectives.

Communication SkillsCustomer serviceOrganizational skillsMultitaskingAdaptabilityProblem-solving skillsActive listening

Posted 2 months ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 39998.64 USD per year

πŸ” Healthcare

  • 1+ years of telephonic support experience in a healthcare or customer service role
  • Bilingual: You have English and Spanish language proficiency in verbal and written communication
  • Handle inbound telephonic, text, fax, and email support for our members
  • Identify and triage a member's needs to connect them with our Care Teams for clinical support and care coordination
  • Send weekly surveys to our members
  • Schedule patient and provider calls and case conferences, as needed
  • Contribute to special projects or data entry, including the growth of our virtual medical practice and stop-gap process execution

Communication SkillsCustomer serviceActive listeningData entry

Posted 2 months ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 45.67 USD per hour

πŸ” Healthcare

  • Bachelor of Science Degree in Nursing (BSN)
  • Unrestricted Registered Nurse (RN) license
  • Certified Case Manager (CCM) credential
  • Conduct clinical assessments and monitor health changes
  • Coordinate care transitions and discharge plans
  • Educate members and caregivers about treatment
Posted 4 months ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 39998.64 USD per year

πŸ” Healthcare

  • Year or more of telephonic support experience in a healthcare or customer service role
  • Comfort with new technologies
  • Experience with video chatting, Google Suite, Slack, electronic health records or comfort learning new technology is important
  • Handle inbound & outbound calls, text messages, secure emails, and faxes from members and providers and connecting them to their Care Team
  • Provide administrative support by generating member reports, and data entry
  • Generate daily member reports
  • Provide inbound telephonic, text, fax, and email support for our members
  • Identify and triage a member's needs to connect them with our Care Teams for clinical support and care coordination
  • Send weekly surveys to our members
  • Schedule patient and provider calls and case conferences, as needed
  • Contribute to special projects or data entry, including the growth of our virtual medical practice and stop-gap process execution

Administrative ManagementCommunication SkillsCustomer serviceMicrosoft OfficeProblem-solving skillsMS OfficeActive listeningData entryComputer skillsCustomer support

Posted 5 months ago
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πŸ“ Nashville, TN, New York City

🧭 Full-Time

πŸ’Έ 140000.0 - 160000.0 USD per year

πŸ” Healthcare

  • At least 3 years of NP experience, including 2 years in adult oncology with urgent care responsibilities.
  • Minimum of 1 year of telehealth experience.
  • Unrestricted nurse practitioner license and willingness to obtain additional state licenses.
  • Organizational skills and ability to manage multiple tasks under pressure.
  • Effective listening and communication skills.
  • Comfort with rapidly changing environments and new technologies.
  • Using a telemedicine platform to evaluate and manage members with urgent symptoms and complications.
  • Developing comprehensive care plans in collaboration with nursing staff to address clinical and non-clinical needs.
  • Overseeing interdisciplinary case conferences to create and monitor individualized care plans.
Posted 5 months ago
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