Thyme Care

Related companies:

🏢 Interwell Health

🏢 Cardinal Health

💰 $78.0m Post-IPO Debt on 2006-08-16Hospitals and Health Care

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🏢 Oscar Health

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🔥 Senior BI Engineer - Care Model Insights

Posted 2024-11-09

💸 125000 - 150000 USD per year

🔍 Healthcare / Cancer care navigation

Deep experience (5+ years) as a Looker developer building views, explores, models, and dashboards/reports.
2+ years working with healthcare operations data such as claims, prior auth, and EHR.
Strong SQL skills with a willingness to learn dbt.
Excellent communication skills for technical and non-technical audiences.
Proficiency in data modeling, analytics, and BI tools.

Join the Care Model Insights team to build and maintain an analytical foundation in Looker.
Model data and develop intuitive explores in Looker.
Deliver dashboards and reports to improve business understanding.
Collaborate with Product, Clinical, and Operations teams to track intervention effectiveness.
Raise the bar for analytics quality with documentation and training efforts.

Posted 2024-11-09

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🔥 Senior Manager, Care Delivery Operations

Posted 2024-11-07

📍 USA, New York, Nashville

🧭 Full-Time

💸 140000 - 160000 USD per year

🔍 Healthcare, Cancer Care Navigation

Proven track record for building and improving complex processes in a healthcare startup environment.
Strong project management and analytical skills.
Effective communication and coaching abilities.
Comfort with ambiguous and fast-paced environments.
Proficiency with tools like Zoom, Google Suite, Slack, Linear, electronic health records, and Excel.

Drive the development and optimization of care team operations infrastructure.
Enhance operational efficiency and streamline processes across Care Delivery.
Lead cross-functional projects, including partnership and vendor implementations.
Monitor, analyze, and report on operational metrics for continuous improvement.
Support Care Delivery leadership with data pulls and trending.

LeadershipProject ManagementStrategyAnalytical SkillsCollaborationProblem Solving

Posted 2024-11-07

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🔥 Quality Assurance Coordinator

Posted 2024-11-07

📍 Lower 48 United States

🧭 Full-Time

💸 33 - 34 USD per hour

🔍 Cancer care navigation

Experience in service-oriented roles with familiarity in quality auditing and feedback.
Operational orientation with the ability to create and improve processes.
Strong listening and communication skills, building rapport and trust with colleagues.
Comfort with working in fast-paced or scaling environments.
Desire to learn and adapt to new technologies such as video software, Google Suite, Slack, and electronic health records.

Review and assess Care Team interactions with members, caregivers, physicians, and vendors against quality standards.
Identify quality trends and training needs to enhance the enablement materials and coaching for the Care Team.
Audit care team interactions and document improvements to provide feedback to Care Team leadership.
Assist in developing training resources for ongoing education, including product updates and changes in workflows.

QAProject CoordinationCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-07

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🔥 Network Operations Manager

Posted 2024-11-07

📍 Remote or Nashville, TN

💸 90000 - 115000 USD per year

🔍 Healthcare

Candidates should have experience in operations coordination or management, client success, project management, healthcare consulting, or as a data analyst.
Skills needed include managing documentation, client onboarding, creating presentations, and translating data into reports.
Candidates must be able to communicate effectively with various stakeholders.

Support the strategic operations of Thyme Care's Oncology Partners.
Leverage data to share actionable insights with practice partners.
Refine internal and external processes for scalability.
Own select practice escalations and resolve issues through collaboration.
Prepare practice-facing materials and draft communications for stakeholders.
Identify opportunities to streamline operations and improve key metrics.
Dive into data to build insights for market and network.
Help develop scalable processes for provider information management.

LeadershipProject ManagementData AnalysisProject CoordinationProduct OperationsCross-functional Team LeadershipOperations ManagementData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationDocumentation

Posted 2024-11-07

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🔥 Manager, Revenue Cycle Management

Posted 2024-11-07

📍 Nashville, TN, New York City

💸 120000 - 135000 USD per year

🔍 Healthcare, specifically cancer care navigation

Member-focused mindset, passionate about improving the revenue cycle process to enhance patient experiences and outcomes.
At least 5 years of experience in Revenue Cycle Management, particularly in healthcare settings, virtual care delivery or telemedicine.
Understanding of billing processes, coding, revenue cycle compliance, and experience with various payers.
Experience in end-to-end design and implementation of revenue cycle processes and platforms.
Strong analytical skills, comfortable analyzing data and utilizing KPIs to inform decision-making.
Empathy, driven to solve problems for others and collaborate effectively with cross-functional teams.
Commitment to inclusivity and enhancing team diversity.
Comfort with ambiguity and ability to thrive in fast-paced environments.

Overseeing the end-to-end revenue cycle process, from member registration to claims submission & processing to cost share collection, while ensuring compliance to regulatory, legal, and contractual standards.
Collaborating with vendor representatives, consultants, and partners’ claims teams to implement new revenue cycle flows and/or systems to support expansion.
Completing a gap assessment and collaborating with clinical, financial, and operational teams to identify areas for improvement in existing processes.
Analyzing key performance indicators (KPIs) to drive operational excellence and provide insights to stakeholders.
Ensuring strong, proactive vendor management and seeking to identify solutions to improve revenue cycle functions.
Serving as a liaison between external partners and internal departments to proactively mitigate and resolve issues and improve relationships.
Developing policies and process flow documentation to ensure standardization and adherence to best practices and compliance standards.
Monitoring industry trends and regulatory changes to ensure compliance and adjust practices as necessary.

LeadershipProject ManagementData AnalysisPeople ManagementProduct ManagementProject CoordinationCross-functional Team LeadershipOperations ManagementData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsTime ManagementWritten communicationDocumentation

Posted 2024-11-07

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🔥 Education and Enablement Coordinator

Posted 2024-11-07

📍 United States

🧭 Full-Time

💸 33 - 34 USD per hour

🔍 Healthcare - Cancer Care Navigation

Fluency in both English and Spanish to support a diverse member population.
Experience in facilitating and building new hire onboarding training.
Operational orientation to create efficient processes.
Strong listening and communication skills.
Comfort with ambiguity in scaling and fast-paced environments.
Desire to learn new technologies such as video software and electronic health records.

Facilitate training sessions for Thyme Care’s Care Team onboarding program.
Develop training content for new hires.
Review trainee interactions with members and provide coaching.
Identify quality trends and training needs.
Ensure Care Team members meet quality standards through effective training.
Assist with routine call reviews and develop ongoing training resources.

Attention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationCoaching

Posted 2024-11-07

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🔥 Enrollment Specialist December 2024 Hire

Posted 2024-10-18

📍 United States

🧭 Full-Time

💸 24 - 24 USD per hour

🔍 Healthcare

Must have a member-first approach and be motivated by Thyme Care's mission.
Ability to act quickly and prioritize initiatives based on need.
Experience in the healthcare field is preferred, ideally 2+ years.
Comfort with technology such as Zoom, Google Suite, and EHR.
Past experience working in a remote role.

Make 80-100 outbound calls daily to prospective members.
Educate prospects about Thyme Care's services and enroll them.
Build strong, trusting relationships with members through empathy.
Obtain consent, conduct surveys, and identify urgent member needs.
Participate in coaching and apply feedback to meet goals.

Communication SkillsCollaboration

Posted 2024-10-18

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🔥 Care Partner December 2024 Hire

Posted 2024-10-18

📍 Lower 48 United States

🧭 Full-Time

💸 24 USD per hour

🔍 Value-based cancer care

A member-first approach and personal motivation to assist people during challenging times.
Ability to prioritize needs and act to address them urgently.
Humility to seek feedback and a willingness to learn and grow.
Effective listening and communication skills to build rapport.
Comfort with ambiguity in a fast-paced environment or startup.
Familiarity with technology including video chatting and electronic health records.
A quiet and secure working space for remote work.

Talk to, navigate, and guide members with cancer throughout their journey.
Reach out to members by phone, text, video, and email to check in on their needs.
Assist members in connecting with providers or resources like transportation, financial grants, emotional support, and medical equipment.
Help members schedule health and wellness visits and conduct survey assessments to evaluate changes in their health and goals.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-10-18

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🔥 Bilingual Care Partner December 2024 Hire

Posted 2024-10-18

📍 Lower 48 United States

🧭 Full-Time

💸 24 USD per hour

🔍 Healthcare, cancer care navigation

At least 2 years of experience in a patient-facing or member-facing role.
Comfortable in a metrics-driven, feedback-oriented environment.
Experience working from home and/or in fast-paced environments is a plus.
Bilingual, fluent in Spanish.
A baseline knowledge of healthcare is valuable.

Talk to and navigate members who have cancer throughout their journey.
Reach out to members by phone, text, video, and email to check in on their needs.
Assist members in connecting with providers or resources such as transportation and medical equipment.
Help members schedule health and wellness visits.
Conduct survey assessments to gauge changes in health and member needs.

Communication SkillsCollaboration

Posted 2024-10-18

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🔥 Oncology Nurse Navigator

Posted 2024-10-16

📍 United States

🧭 Full-Time

💸 39 - 39 USD per hour

🔍 Cancer care navigation

A Bachelor of Science Degree in Nursing is required.
Must hold a compact unrestricted registered nurse (RN) license.
Licensure in New York, Illinois, and/or California preferred.
At least 5 years of nursing experience, including 3 years in solid tumor oncology nursing.
Oncology-related certifications required or must be obtained within 2 years of hire.

Act as a clinical resource for members and their care network via phone, email, and video communication.
Conduct comprehensive clinical assessments and oversee member health.
Facilitate end-of-life care discussions and address clinical issues.
Support members throughout their oncology care continuum, coordinating care and offering clinical support.
Participate in case conferences and collaborate with the healthcare team.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-10-16

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Thyme Care

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