Directly manage and serve as an escalation point to a team of Oncology Social Workers and Clinical Social Workers.
Lead team meetings such as daily huddles and case conferences to drive member engagement.
Act as an air traffic controller by monitoring assignments and ensuring queues are effectively and efficiently managed.
Handle process and workflow escalations.
Track social work-driven OKRs and conduct root-cause analyses to identify knowledge, data, or procedure gaps.
Support our social workers in identifying and prioritizing member needs and assisting them with care coordination and clinical support.
Monitor quality and productivity metrics for all social work team members and then develop coaching and remediation plans for direct reports accordingly.
Provide support on building and maintaining resources, optimizing schedules, and contributing to updating staffing requirements, project initiatives, and policies and procedures.
Develop strategies to promote culturally competent care and close the health literacy gap.
Be available for urgent clinical escalations and clinical consult support. Provide Social Work overflow, holiday, and on-call coverage support as needed.
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About Thyme Care
Thyme Care is revolutionizing cancer care by providing personalized, holistic support to patients and partnering with health plans to facilitate whole-person care for their members. Since its founding in 2020, Thyme Care has focused on making high-quality, individualized cancer care accessible to everyone. They leverage a unique model that integrates expert oncology-trained care teams with advanced technology and AI to streamline the complex cancer journey, improve outcomes, and reduce costs. Thyme Care aims to become a household name in cancer care, ensuring every diagnosed individual receives comprehensive support. They actively manage over half a billion dollars in medical spend across risk-based contracts, demonstrating a tangible impact on healthcare affordability.
How We Work
Thyme Care fosters a people-first culture, deeply dedicated to their mission of enhancing the cancer care experience for members and their families. The company operates with a hybrid and remote-friendly model, allowing team members across the country to collaborate effectively. While many roles are fully remote, certain positions may require occasional on-site presence in Nashville. They prioritize internal knowledge sharing through initiatives like "Thyme to Talk," where employees share expertise and passions. Collaboration is central, with a focus on mutual support and a humble culture built on ambition, collaboration, and kindness. Thyme Care embraces change and continuous improvement, striving to create a better workspace and benefits. Leadership is committed to developing managers through programs focused on goal setting, effective communication, and building trust.
Engineering at Thyme Care
Thyme Care is a tech-native organization that believes technology should strengthen the human connection in care. They build and utilize powerful technology and AI to simplify complexity, improve collaboration, and empower care teams to focus on patient support. Their internal care management platform, Thyme Box, is custom-built to deliver personalized, coordinated, and intelligent care. This platform integrates data from multiple sources, including EHRs and health information exchanges, to create comprehensive member profiles and recommend personalized interventions. Thyme Box uses oncology analytics to identify member needs, support engagement through assessments, and develop proactive care plans via evidence-based "playbooks." The company's technology helps identify patients at higher risk for poor outcomes and suggests interventions, such as addressing social determinants of health or closing care gaps. Engineers solve interesting challenges in data integration, risk stratification, and developing scalable tools for proactive care delivery.
Why Join Us
Pioneer the future of value-based oncology care, making a tangible difference in patients' lives by redefining their cancer journey.
Contribute to a rapidly growing, well-funded startup that has raised $275M across six rounds and is expanding its reach across the US.
Work in a supportive, people-first culture that prioritizes empathy, collaboration, and continuous learning, with a focus on employee well-being and professional growth.
Leverage cutting-edge technology and AI to build innovative solutions that enhance human connection in healthcare, not replace it.
Join a diverse team of experts who are passionate about challenging the status quo and creating a more inclusive and equitable healthcare system.
Benefits & Perks
Comprehensive medical, dental, and vision insurance with significant employer contributions (90% for employees, 80% for dependents).
Generous paid time off, including 15 vacation days, 10 sick/unplanned leave days, and paid holidays.
16 weeks of paid parental leave for either parent.
401(k) and company equity.
Flexible bereavement policy.
$75 monthly stipend for cell phone and internet for remote employees.
One-time $200 home office stipend for remote employees.
Coverage for one job-related certification and annual home state license renewal.
Company-sponsored outings and happy hours.
Mentorship program and customized development tracks.