Remote Customer Service Jobs

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🔥 Partnerships Channel - Business Development Associate - English Speaker - LatAm

Posted about 1 hour ago

📍 Latin America

🧭 Full-Time

🔍 Pet wellness

🏢 Company: The Global Talent Co.

🔧 Requirements

2–4 years of relevant experience in business development, partnerships, marketing, or sales.
Excellent verbal and written communication skills—this is a highly outward-facing role requiring confidence and professionalism.
Strong organizational and project management abilities; comfortable handling multiple moving parts across teams and partners.
Entrepreneurial mindset with the ability to take initiative, solve problems creatively, and work autonomously.
Passion for pets and an interest in working for a mission-driven brand in the pet wellness space.
Native or fluent English speaker required due to the U.S.-based partner market
Ability to work with U.S. time zones; must have 80%+ overlap with EST business hours (9 AM–5 PM EST).
Comfortable using Excel/Google Sheets and familiar with core marketing performance metrics such as CAC and ROI.
Bachelor’s degree in Marketing, Business, Economics, or a related field with strong academic performance.

💡 Responsibilities

Take full ownership of the partnerships channel: identify, negotiate, and manage strategic collaborations with pet and lifestyle brands.
Build and maintain a robust lead list and drive partner acquisition through creative outreach and brand engagement.
Coordinate with internal teams (design, ops, CRM, marketing) to ensure seamless execution of partnership campaigns.
Manage ongoing communication with partners and serve as the main point of contact, representing the company externally.
Track and analyze campaign results; recommend improvements to maximize ROI and customer acquisition impact.
Support the Senior Manager on offline growth channels such as direct sales activations and event-based marketing efforts.
Assist with creative tasks, logistics, and administrative support across the broader offline marketing portfolio.

Project Management Business Development Communication Skills Analytical Skills RESTful APIs Organizational skills Excellent communication skills Relationship building Fluency in English Negotiation skills Sales experience Market Research Marketing Lead Generation Strategic thinking Digital Marketing English communication A/B testing

Posted about 1 hour ago

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🔥 Executive Assistant

Posted about 2 hours ago

📍 Philippines

🧭 Full-Time

🔍 Retail Security

🏢 Company: Panoptyc👥 1-10 Electronics Artificial Intelligence (AI)Information Technology

🔧 Requirements

Exceptional Attention to Detail
Proactive & Responsive
Strong Time Management & Organization
High Level of Responsibility & Discretion
Commitment to Specific Work Hours
Strong Work Ethic

💡 Responsibilities

Attend all CEO calls, providing real-time support and ensuring seamless communication.
Document key decisions, action items, and follow-ups with meticulous call notes.
Track and manage all CEO action items, ensuring timely completion and follow-up.
Draft and manage all CEO correspondence, including emails, letters, and reports.
Manage and curate the CEO's LinkedIn presence, including responding to messages and drafting posts.
Maintain and oversee the CEO’s complex calendar, scheduling meetings and travel arrangements.

Communication Skills Microsoft Excel Attention to detail Organizational skills Time Management Written communication Microsoft Office Suite Excellent communication skills MS Office Data entry

Posted about 2 hours ago

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🔥 Director, Network Success

Posted about 2 hours ago

📍 USA

🔍 Healthcare

🏢 Company: Lantern

🔧 Requirements

Bachelor’s degree required
15+ years relevant experience
Industry experience preferred (Familiarity working with COE's, Provider Networks, or similar)
Track record of managing high performing teams
Demonstrated ability to collaborate across multiple departments and manage the needs of various key stakeholders
Ability to perform successfully in a high-pressure, fast-paced working environment
Excellent problem solving and decision-making skills
Excellent organizational skills, including attention to detail and ability to multi-task
Excellent verbal and written communication skills
Proficiency or experience with project management tools (ex. Microsoft Project, Jira, Monday.com, Salesforce, etc.)

💡 Responsibilities

Build and maintain strong, trusted relationships with our largest provider groups acting as the executive sponsor to ensure exceptional experiences and outcomes.
Understand provider needs, align Lantern’s services to meet their objectives, and advocate for their needs within the organization.
Develop and execute strategies to drive revenue growth, identify opportunities for upselling, and ensure retention through proactive provider engagement.
Focus on renewing and retaining high-value provider accounts, addressing concerns promptly to prevent churn while meeting or exceeding targets.
Develop clear team goals, strategies, and action plans to achieve and exceed growth and retention targets.
Continuously evaluate and adjust to meet changing provider needs and market dynamics.
Drive efficiency and ensure the consistent delivery of high-quality client service across the team.
Establish data-driven systems for performance management, ensuring transparency and accountability.
Collaborate closely with member services and claims to ensure a unified approach to provider success. This includes defining roles and responsibilities and escalation paths as well as implementing change to existing processes.
Advocate internally to improve/ enhance processes in order to deliver exceptional value to providers and improve service delivery.
Lead, mentor, and manage a team of account managers, helping them achieve their goals and grow professionally.
Create a collaborative, high-performance team culture focused on provider success.
Provide coaching, training, and ongoing support for team members, ensuring continuous development.

Leadership Project Management Data Analysis Cross-functional Team Leadership Operations Management Strategy Communication Skills Analytical Skills Collaboration Problem Solving Customer service Mentoring Negotiation Attention to detail Organizational skills Written communication Coaching Excellent communication skills Account Management Teamwork Verbal communication Reporting Training Active listening Relationship management Sales experience Team management Stakeholder management Strategic thinking Process improvement Customer Success

Posted about 2 hours ago

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🔥 Production Manager

Posted about 2 hours ago

📍 United States

🔍 Film or media

🏢 Company: 15|40 Productions Ltd

🔧 Requirements

Proven experience as a Production Manager or similar role in the film or media industry.
Strong knowledge of production processes and project management principles.
Excellent organizational and multitasking abilities to manage multiple projects simultaneously.
Outstanding communication and interpersonal skills to liaise with diverse teams.
Proficiency in production management software and budgeting tools.
Ability to work under pressure and adapt to changing demands in a fast-paced environment.
A passion for storytelling and a keen eye for detail.

💡 Responsibilities

Oversee and manage all aspects of production for multiple projects.
Develop and manage production schedules and budgets.
Coordinate between departments including creative, technical, and logistical teams.
Ensure compliance with health and safety regulations during all production stages.
Monitor and report on project progress, addressing issues as they arise.
Hire and manage crew members, including freelance and temporary staff.
Handle contractual agreements and negotiate terms with vendors and suppliers.

Project Management Adobe Creative Suite People Management Financial Management Negotiation Organizational skills Interpersonal skills Excellent communication skills MS Office Budgeting Risk Management Team management

Posted about 2 hours ago

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🔥 SailPoint Support Engineer

Posted about 2 hours ago

📍 Canada

🧭 Full-Time

🔍 Identity and Access Management

🏢 Company: KeyData Cyber

🔧 Requirements

2+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin
Strong understanding of ITIL processes and their application in Identity and Access Management.
Ability to troubleshoot and resolve complex production issues efficiently.
Demonstrated experience in the development of plugins or connectors for SailPoint IIQ.
Knowledge of Unix/Linux basic administration/commands, and Tomcat 9.0.
Experience in ITIL Framework
Excellent communication and collaboration skills.

💡 Responsibilities

Manage SailPoint Identity IQ Platform, including aggregation, provisioning, access request, role management, user lifecycle management, connectors, and plugins.
Manage incidents & and problems related to SailPoint through effective diagnosis, resolution, or implementation of new enhancements to decrease the number of re-occurring issues.
Collaborate with cross-functional teams; including connected applications and infrastructure teams to jointly troubleshoot the issues and resolve it in a timely manner.
Proactively identify and resolve production issues related to SailPoint IIQ, ensuring minimal impact on business operations and conducting root cause analysis.
Respond promptly to critical incidents and participate in on-call rotations as required.
Manage escalations of technical issues from service managers and Tier I support, and partner with Architects and professional services team to resolve the issues and integration challenges.
Design, develop, and implement custom plugins and connectors in SailPoint IIQ to onboard new applications.
Enhance and customize existing connectors to optimize performance and functionality.

AWS SQL Java LDAP REST API Tomcat Communication Skills CI/CD Customer service Excellent communication skills Troubleshooting JSON Scripting Debugging Customer support

Posted about 2 hours ago

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🔥 Software Engineer - In-Store Systems [United Kingdom]

Posted about 4 hours ago

📍 United Kingdom

🔍 SaaS platform

🔧 Requirements

3+ years of experience in software engineering, including excellent knowledge of C#, .NET and object oriented concepts
Experience with architecting and developing end-to-end flows in a distributed/microservices application architecture.
Experience writing unit tests and testable code.
Demonstrates strong problem-solving skills and the ability to navigate complex technical challenges.
Exhibits excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes.
Delivers constructive feedback that empowers individuals and strengthens the team.
Communicates technical concepts clearly, adapting to both technical and non-technical audiences.
Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency.

💡 Responsibilities

Design and implement scalable, high-quality components and services that align with team and company goals.
Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance.
Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions.
Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively, while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution.
Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence.
Document and share knowledge effectively to elevate the team’s technical expertise.
Champion best practices in software development, agile methodologies, and continuous improvement.

AWS Backend Development SQL Git C#ASP.NET MVC .NET React Communication Skills CI/CD Problem Solving Agile methodologies RESTful APIs Microservices Excellent communication skills Teamwork Software Engineering

Posted about 4 hours ago

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🔥 Investor Support Specialist (Remote, Part-Time, 1099)

Posted about 4 hours ago

📍 United States

🧭 Part-Time

💸 20.0 USD per hour

🔍 Real Estate

🏢 Company: BiggerPockets👥 51-100 Real Estate Investment Commercial Real Estate Real Estate

🔧 Requirements

At least 2 years of work experience – preferably in a customer service or a communications environment.
Excellent communication and interpersonal skills.
Experience using various channels for delivering customer support, including phone, email, live chat, and CRM software.
Experience in Real Estate strongly preferred.

💡 Responsibilities

Provide a high level of specialized support to our members who are seeking to find an agent, lender, property manager or tax pro.
Maintain a consistent weekly schedule (you can choose your own schedule mon-sun during business hours).
Communicate with investors directly via SMS.
Schedule and take calls with BiggerPockets members.
Naturally engage with investors and learn about their strategies and market.
Document detailed notes for following up.
Manage a calendar of appointments and a phone line for direct calls during business hours.
Attend weekly team meeting Friday afternoon MST.

Communication Skills Customer service Interpersonal skills Excellent communication skills Verbal communication Active listening Relationship management CRM Customer support

Posted about 4 hours ago

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🔥 Senior Product Manager- Platform

Posted about 5 hours ago

📍 India

🧭 Full-Time

🔍 E-commerce

🔧 Requirements

7 years of Identity and Access Management experience on User Management, Authentication and Authorization, Single Sign On, Know your Customer / Business, Role Based access Control, Multi Factor Authentication etc.
Experience managing a product team with engineers and UX triad.
Experience with data and optimization tools and designing experiments to optimize the conversion funnel.
Technical acumen to facilitate the design and development of software solutions.
A healthy balance of skepticism and curiosity.
Ability to influence without authority.
An acute understanding of the software development lifecycle and agile methodologies.
Ability to work under deadlines in an ambiguous environment.
Relentless user-centricity.
A data-driven mindset.
Excellent written and verbal communication skills.

💡 Responsibilities

Manage a scrum team consisting of 5+ engineers.
From concept to launch, own the execution of new system capabilities.
Develop a deep level of user empathy through product data, competitive analysis, and user research.
Convert feedback from customers and stakeholders into simple and effective features.
Know the success metrics for your product area and build the tracking plan to support it; understand and communicate how the work that you’re prioritizing is helping deliver those metrics.
Work cross-functionally with marketing, engineering, design, legal, security, and senior leaders to rapidly execute and iterate.
Conduct agile ceremonies with Engineering and Design teams.
Organize high-velocity, predictable sprints.
Mitigate risks and remove blockers for scrum teams.
Ensure items in the backlog meet the Definition of Ready and see the work all the way through to the Definition of Done.
Evangelize the product roadmap and ensure alignment between scrum teams.
Additional duties and responsibilities as necessary.

SQL Agile Data Analysis Product Management SCRUM User Experience Design Product Development Product Analytics API testing RESTful APIs Excellent communication skills Cross-functional collaboration

Posted about 5 hours ago

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🔥 Senior Account Executive - US (MI, OK, IA, NE)

Posted about 6 hours ago

📍 United States

🧭 Full-Time

💸 240000.0 - 300000.0 USD per year

🏢 Company: Cognigy👥 101-250💰 $100,000,000 Series C 10 months agoIT Infrastructure Sales Automation Artificial Intelligence (AI)IT Management SaaS Generative AI Information Technology Small and Medium Businesses Chatbot Software

🔧 Requirements

At least 5+ years of experience as an Enterprise Sales Executive, selling SaaS solutions to F500 enterprises
A track record of consistently exceeding $1M+ quotas and have closed 6- and 7-figure deals with Fortune 500 companies
Comfortable navigating complex, multi-stakeholder sales cycles with SVP/C-level buyers
Thriving in a fast-paced, high-growth environment and have a hunter mentality and are relentless in winning new logos to drive business growth

💡 Responsibilities

Acquiring new F500 enterprise companies from all industries within the defined US geographic territory (Michigan, Iowa, Oklahoma, Nebraska)
Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources
Developing, maintaining and reviewing territory plans that outline how you will meet business goals
Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close
Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations
Coordinating responses to RFPs/RFIs
Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership
Representing Cognigy at trade fairs or events that are customary in the industry
Preparing, presenting and conducting demos, presentations and customer meetings
Using CRM effectively and consistently to track sales cycles/engagement

SQL Business Development Salesforce Communication Skills Microsoft Excel Customer service Microsoft Office RESTful APIs Presentation skills Written communication Excellent communication skills Account Management Negotiation skills Verbal communication Reporting Active listening Client relationship management Cross-functional collaboration Relationship management Sales experience Market Research Data visualization Lead Generation Digital Marketing CRM Financial analysis English communication SaaS

Posted about 6 hours ago

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🔥 Senior Learning Program Manager, Mainframe Academy

Posted about 7 hours ago

📍 United States, Europe, India

🧭 Full-Time

💸 100000.0 - 163000.0 USD per year

🔍 Training and Development

🏢 Company: Ensono

🔧 Requirements

5+ years of relevant experience or BA or BS degree in a relevant field such as training and development, instructional design, instructional technology, education technology, organizational development
5+ years of program or project management experience
5+ years of Design, development, and launch of large scale global programs
2+ years of experience managing a team of learning experience designers
Experience using data and metrics to determine and drive improvements
2+ years of experience with a Learning Management System
Ability to work in fast-paced ambiguous environments, adapting quickly to changing processes and priorities.

💡 Responsibilities

Develop and drive the strategic direction of the Mainframe Academy (MFA) program globally, ensuring alignment with organizational goals, operational requirements, and long-term talent development priorities.
Collaborate with subject matter experts and leadership teams to design, re-evaluate, and enhance technical and role-based learning programs.
Bring best in class sustainable approaches to ensure high-impacting learning experiences – whether in person or virtual, or asynchronous/ self-paced.
Foster a culture of continuous learning by coordinating the development of new learning resources such as online training, simulations, microlearning, just-in-time learning resources, and hands-on labs.
Explore and experiment with innovative techniques that maximize learning experiences.
Regularly review and refine learning programs to ensure alignment with broader organizational goals.
Partner with Recruiting and Workforce Planning teams to execute talent pipeline strategies, including recruiting activities, job fairs, and career development programs.
Act as a liaison with colleges, universities, and technical schools to integrate relevant courses into their curricula and establish a strong talent pipeline.
Collaborate across departments to implement and document new processes that support learning and development.
Drive effective communication across all stakeholders, partners, team members to facilitate optimal collaboration and visibility, and accelerate decision making across learning programs.
Provide coaching and mentorship to team members, fostering their growth and strengthening the organization’s L&D capabilities.
Identify and address risk associated with talent shortages and skills gaps, creating contingency plans to ensure business continuity.
Automate methods of evaluating program effectiveness.

Leadership Project Management Data Analysis People Management HR Management Cross-functional Team Leadership Operations Management Strategy Communication Skills Analytical Skills Collaboration Problem Solving Customer service Agile methodologies Mentoring Organizational skills Written communication Documentation Interpersonal skills Excellent communication skills Adaptability Problem-solving skills Teamwork Fluency in English Training Active listening Ability to learn Recruitment Strong communication skills Cross-functional collaboration Data entry Risk Management Data visualization Team management Stakeholder management Mentorship Strategic thinking Process improvement Technical support Change Management Customer Success Budget management

Posted about 7 hours ago

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