ConnectOS

πŸ‘₯ 251-500ComplianceConsultingHuman ResourcesBusiness DevelopmentSecurityLegalπŸ’Ό Private Company
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ConnectOS is a rapidly growing offshore talent provider, supporting organizations in Australia, New Zealand, the US, Canada, and the UK for over a decade. Based in Manila, Philippines, with a client support HQ in Melbourne, Australia, ConnectOS specializes in enhancing business operations through premium resourcing solutions. The company fosters a vibrant work environment and offers competitive benefits to support employee development and engagement.

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πŸ“ Philippines

🧭 Part-Time

πŸ’Έ 300.0 - 320.0 PHP per hour

πŸ” Loan and Mortgage industry

  • Must have broker support experience preferably in Loan and Mortgage industry
  • Will be client facing for calls only.
  • Exceed client expectations by delivering a seamless loan application experience.
  • Collect, organise, and submit loan applications while ensuring the accuracy and completeness of supporting documents.
  • Liaise with lenders to facilitate timely assessments and influence processing timelines.
  • Act as the main point of contact for clients, providing updates and proactively addressing documentation needs.
  • Communicate with professionals such as conveyancers, real estate agents, accountants, and valuers to ensure smooth loan processing.
  • Manage client data within CRM systems and navigate the loan portal 'Apply Online' for application submissions.
  • Verify documentation for accuracy, validity, and compliance with policies and regulations.
  • Conduct basic income calculations, assist with loan sign-ups, and support borrower appraisals.

Communication SkillsMicrosoft ExcelCustomer serviceClient relationship managementData entryCRM

Posted 2 days ago
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πŸ“ Philippines

πŸ’Έ 40000.0 - 50000.0 PHP per month

πŸ” Australian lending market

  • At least 1-2 years admin experience in the Australian lending market is an advantage
  • Knowledge of current Australian lender policies and capacity to stay on top of lender and market policy movements is an advantage.
  • Familiarity with loan structures, particularly the difference between Asset Finance and Mortgage Finance is highly regarded.
  • Experience using ApplyOnline, Quickly, Infynity or any other loan application software is preferred
  • Graduate of any degree
  • Assist with accurately entering client details into our aggregation software (Infynity) and completing required forms.
  • Help prepare and organise lenders' document checklists for brokers.
  • Ensure client documents are correctly labelled and organised.
  • Follow up with lenders regarding application statuses and timelines.
  • Keep brokers informed of updates and outstanding requirements.
  • Complete discharge forms for clients and provide necessary assistance.
  • Assist with managing settlement bookings and ensuring smooth communication.
  • Learn to complete compliance tasks using our internal tools (e.g., Infynity).
  • Keep application statuses updated in our task management system (Pipedrive) and communicate effectively with the team.
  • Send confirmation letters and provide clients with payment details after settlement.
  • Support in applying for pricing adjustments for existing clients and communicating updates

Microsoft ExcelAccountingComplianceClient relationship managementData entryData management

Posted 2 days ago
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πŸ“ Philippines

🧭 Contract

πŸ’Έ 80000.0 - 110000.0 PHP per month

πŸ” Education

  • Certified International Software Testing Qualification or similar.
  • Knowledge of the Software Development Life Cycle and associated methodologies.
  • Experience in DevOps practices such as continuous integration, continuous delivery, automation, infrastructure as code, microservices and monitoring.
  • Knowledge of cybersecurity principles and best practices, such as authentication, authorization, encryption, and security protocols.
  • Manage defects and test case writing using systems such as Azure DevOps.
  • Strong experience in preparation of testing documentation – Test Plans, Test cases and Test Execution Reports.
  • Identify the testing stakeholders of each project and understand the role they will play within the testing activities. In addition, build and maintain stakeholder engagement and product knowledge by consulting with all project and business stakeholders.
  • As directed by the Project Manager or the IT Applications Manager, support the preparation of total project testing work estimates.
  • Contribute to the development of systems and processes to ensure the company has a defined testing methodology that is available and used to deliver all strategic and compliance projects. Also, follow established systems and processes to ensure the company uses a repeatable process to deliver all strategic and compliance projects testing outcomes.
  • Manage and complete the work of delivering the test plans, cases and review of test scenarios including linking test cases and establishment of required test data
  • Create test and defect resolution strategy and test plan for assigned projects or business enhancement.
  • Demonstrate full understanding of the defect lifecycle process, and apply this to create or tailor the process as required
  • Support the execution of business acceptance and usability testing.
  • Test and validate the requirements are meeting the business needs in the most effective manner within the provided parameters.

SQLCybersecurityQAAzureManual testingREST APITestRailDevOpsMicroservices

Posted 9 days ago
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πŸ“ Philippines

πŸ” IT Services

  • Minimum of 2-3 years’ experience in Infrastructure or Operations support, preferably within a Managed Services Environment
  • Previous experience in a NOC/Datacentre/Network technician role
  • Practical experience using Remote Monitoring and Management (RMM) Tools such as Solarwinds N-Central, Orion, Kaseya, Connectwise and experience administering Windows Server environments
  • Experience administering Windows Server environments and strong analytical and problem-solving skills
  • Appropriate Tertiary qualifications and/or IT Industry Certifications
  • Formal training and certification in an industry technology (e.g .CCNA) desirable but not essential
  • Microsoft Windows including Active Directory, DNS,DHCP, Microsoft Exchange and/or other messaging environments
  • Network and Windows Security, Firewalls such as Pfsense, Palo Alto, Vyatta, Cisco ASA etc
  • Storage and Commercial Backup Technologies (e.g. Veeam, Shadowprotect, Datto, Commvault, Backup Exec)
  • Exposure to the ff: Cisco routers/switches, Citrix, Vmware, Anti-Virus Technologies
  • Identify and action all incoming major incidents from our monitoring tools in a rapid manner and provide 1st and 2nd level technical support on Incidents and Requests raised by our customers via email, portal or phone call
  • Rapidly respond and work to resolve incoming alerts generated from our monitoring tools and Manage major/critical incidents and communicating updates to key stakeholders
  • Performing Event management (monitoring and actioning events that happen within both our and our clients infrastructure environments)
  • Performing initial triage on all networking outages, including L1 troubleshooting and raising cases to the Vendor where applicable and assisting in managing the day-to-day monitoring of client backups
  • Performing outside of standard hours upgrades, patching, etc where required
  • Manage our clients infrastructure according to the satisfaction of our customers in line with our contractual commitments and work autonomously, managing alerts, phone calls, backups, etc to resolution within SLA.
  • Provide excellent customer service and communication to all clients and ensure the integrity and validity of the environments managed on behalf of company's managed clients
  • Support all best practice design, implementation, and management of managed infrastructure solutions and identify and provide insight to internal stakeholders on recurring incidents and assist in the root cause resolution where required
  • Ensure the company is meeting its obligations in regards to Service Levels Network performance and configurations.
  • Work effectively with the team in transitioning the workflow through to colleagues in the 24-hour roster with clear notes, instructions and info for handover.

CiscoCitrixMicrosoft Active DirectoryMicrosoft ExchangeCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceExcellent communication skillsTroubleshootingActive listeningScripting

Posted 10 days ago
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πŸ“ Philippines

🧭 Full-Time

πŸ’Έ 180000.0 - 220000.0 PHP per month

πŸ” Cyber Security

  • Skills Required: Cyber Security, Risk Management, IT Compliance, HIPAA
  • Cyber Security Certification is a plus but not required
  • Develop and implement tailored GRC strategies, frameworks, and roadmaps
  • Conduct detailed risk assessments aligned with NIST CSF 2.0
  • Interpret and implement relevant regulations, standards, and frameworks, such as ISO 27001, GDPR, NIST CSF 2.0, HIPAA, and PCI DSS
  • Develop, review, and implement security and compliance policies
  • Conduct regular audits
  • Develop and deliver training programs to enhance awareness of NIST CSF 2.0

CybersecurityComplianceReportingTrainingRisk Management

Posted 11 days ago
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πŸ“ Philippines

🧭 Full-Time

πŸ” Security Operations

  • 5+ years experience as Security Operations Engineer or similar role
  • Experience with KnowBe4, Mimecast, and application whitelisting solutions
  • Knowledge of ASD Essential 8, NIST, or other security frameworks
  • Familiarity with ITSM tools like ServiceNow and Confluence
  • Manage and configure End Point Security, SIEM, and Vulnerability Management solutions
  • Provide 2nd level technical support
  • Adhere to ITIL Incident, Security, Problem and Change Management processes
  • Create and maintain technical documentation

CybersecurityTechnical supportChange ManagementConfluence

Posted 11 days ago
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πŸ“ Philippines

🧭 Part-Time

πŸ” Sales and Marketing

  • 3+ years of experience in an administrative or customer service role
  • Proficiency in Zoho CRM for data entry and report generation
  • Strong communication skills, both phone and email
  • Experience with Excel for reporting and data management
  • Sell marketing campaign packages to clients at discounted rates
  • Input and update data in Zoho CRM, including sales and campaign reports
  • Manage phone calls and provide customer service
  • Create and maintain Excel reports for sales and campaign performance
  • Send phone numbers to team recruits and assist in team coordination
  • Email customers regarding promotions and updates

Microsoft ExcelCustomer serviceReportingData entrySales experienceCRM

Posted 11 days ago
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πŸ“ Philippines

🧭 Part-Time

πŸ’Έ 400.0 - 500.0 PHP per hour

πŸ” Sales

  • Experience with Salesforce or similar CRM software
  • Strong communication skills
  • Ability to engage with clients over the phone and via email
  • Cold calling and emailing potential B2B clients
  • Reach out to clients for details like email addresses
  • Use Salesforce to track and manage interactions

SalesforceLead GenerationCRM

Posted 11 days ago
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πŸ“ Philippines

🧭 Full-Time

πŸ’Έ 70000.0 - 80000.0 PHP per month

πŸ” Business Intelligence

  • Bachelor’s degree in Data Science, Business Analytics, or related field
  • 2+ years of experience in Business Intelligence, Data Analysis, or Data Science
  • Proficiency in Power BI for data visualization
  • Strong skills in Python and Excel
  • Experience with SQL and Azure
  • Conduct data analysis to identify trends and insights
  • Develop and maintain interactive Power BI reports
  • Utilize SQL and Azure for data management
  • Collaborate with teams to understand business needs
  • Present findings to stakeholders

PythonSQLSQLiteAzure

Posted 11 days ago
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