- Prepare and send lead files to clients via CSV uploads, platform submissions, or templates.
- Complete portal uploads and fulfillment-related administrative tasks.
- Monitor lead statuses and QA to flag errors or duplicates.
- Track delivery schedules and escalate potential delays.
- Support program setup using internal tools.
- Update records and tracking details in Salesforce and internal platforms.
- Send and validate test leads for new and existing integrations.
- Respond to internal and client inquiries professionally.
- Collaborate with Client Delivery Managers, Team Leads, and Channel Strategy partners.