Cribl

πŸ‘₯ 251-500πŸ’° $150,000,000 Series D about 3 years agoReal TimeBig DataInformation TechnologySoftwareπŸ’Ό Private Company
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Cribl is a tech company founded in 2018 that specializes in open observability software, providing tech professionals with the freedom and flexibility to control their data and shape the observability future.

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🏒 Life360
πŸ‘₯ 251-500πŸ’° $33,038,258 Post-IPO Equity over 2 years agoπŸ«‚ Last layoff over 2 years agoAndroidFamilyAppsMobile AppsMobile
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Jobs at this company:

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πŸ“ United States

🧭 Full-Time

πŸ’Έ 240000.0 - 400000.0 USD per year

πŸ” Software Development

  • Extensive experience with enterprise scale continuous delivery environments
  • 10+ years of experience in a DevOps or SRE role
  • Development with JavaScript/Node.js/TypeScript in a Linux/Mac environment
  • Experience with IaC tools like Terraform (preferred) or similar
  • Experience with sustainable incident response in a blameless environment
  • Knowledge of cloud platforms (prefer AWS) and container + orchestration technologies
  • Experience with APM and Observability and related tools such as, New Relic, Splunk, CloudWatch, Prometheus, Grafana/Kibana, Sentry etc.
  • Deep understanding of SRE practices, such as SLOs, Error Budgets, PRRs, Problem Management
  • Comfortable with a high level of autonomy and working with a distributed team
  • Chart the future of Cribl’s observability and reliability systems and practices
  • Conceptualize and direct the evolution of our reliability metrics, programs and process based on the state of the art and industry best practices
  • Engage with Product and Engineering teams to improve service delivery and reliability across the entire software lifecycle
  • Measure and monitor all production systems with an eye towards availability, latency and overall system health
  • Uncover risks and seek out the sources of errors and instability in our production systems.
  • Advocate engineering-wide improvements in reliability, observability and promote antifragility
  • Identify and drive down toil with creative innovation and automation
  • Participate in on-call

AWSDockerNode.jsSQLCloud ComputingGitJavascriptKibanaKubernetesTypeScriptGrafanaPrometheusCI/CDAgile methodologiesRESTful APIsLinuxDevOpsTerraformMicroservicesJSONScripting

Posted 35 minutes ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 135000.0 - 185000.0 USD per year

πŸ” SaaS

  • 5+ Years of Product Management Experience
  • Strong understanding of partner business processes, partner relationship management (PRM) strategies, and the unique needs of various partner types (resellers, services partners, distributors, marketplaces).
  • Salesforce Expertise
  • Hands-on experience with PRM platforms, ideally Allbound and Vartopia, including configuration, customization, and integration with other systems.
  • Strong Technical Aptitude
  • Excellent Communication & Collaboration Skills
  • Analytical and Problem-Solving Skills
  • Growth Mindset
  • Familiarity with other tools in our tech stack, particularly Celigo for integrations.
  • Experience with data analytics and visualization tools (e.g., Tableau, Looker).
  • Proficiency with Microsoft Excel for analysis.
  • Understanding of security and compliance considerations related to partner portals and data sharing.
  • Prior experience scaling partner programs in a high-growth SaaS environment.
  • Excited about the data space
  • Define and execute the product vision, strategy, and roadmap for our partner-focused systems, including Allbound PRM, Vartopia, Salesforce, Tackle, Crossbeam, and related integrations.
  • Develop a profound understanding of our partner business model, including the needs of different partner types (resellers, services partners, marketplaces), their workflows, and the critical data points that drive success.
  • Leverage your strong technical understanding of Salesforce, Allbound, Vartopia and other partner applications to translate business requirements into effective and scalable technical solutions. You will work closely with our Enterprise Applications Engineering team to deliver these solutions.
  • Continuously identify opportunities to improve the partner experience through our systems, making it easier for them to engage with us, access resources, manage deals, and track performance.
  • Ensure seamless and efficient integrations between our partner systems and other core platforms, including Salesforce Sales Cloud, CPQ, NetSuite, and relevant sales and marketing tools.
  • Contribute to the product strategy for our growing presence on CSP marketplaces (AWS, GCP, Azure), ensuring our systems effectively support these channels.
  • Define and track key metrics to measure the success of our partner systems, using data to inform prioritization and future investments.
  • Partner closely with our Field Operations, Partner Sales, Partner Marketing, Legal, and Finance teams to understand their needs and ensure our partner systems align with broader business objectives.
  • Collaborate with technology vendors (e.g., Allbound, Vartopia) to ensure we are maximizing the value of our investments.

Data AnalysisProduct ManagementSalesforceTableauAPI testingCommunication SkillsCollaborationRESTful APIsData visualizationStakeholder managementData modeling

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πŸ“ United States

🧭 Full-Time

πŸ’Έ 110000.0 - 140000.0 USD per year

πŸ” SaaS

  • 3+ Years of Product Management Experience: A minimum of 3 years of progressive product management experience, with a significant focus on customer support, customer success, or professional services systems in a SaaS environment.
  • Deep functional and technical understanding of Salesforce Service Cloud, including case management, knowledge, chat, and service console. Experience with Salesforce Experience Cloud required.
  • Demonstrated experience in building and optimizing systems that facilitate excellent support experiences for managed service partners (MSPs) and other service delivery partners. You understand the unique needs and workflows of partners interacting with support.
  • Demonstrated interest in and understanding of emerging technologies in the customer service space, particularly AI-driven solutions (e.g., AI agents, conversational AI, intelligent search).
  • Strong understanding of customer support, customer success, and professional services business processes, and the ability to identify pain points and develop technological solutions for both direct customers and partners.
  • Proven ability to work effectively with engineering teams, translating business requirements into technical specifications and participating in design discussions.
  • Excellent analytical skills, with the ability to define metrics, analyze data, and make informed, data-driven product decisions.
  • Exceptional written and verbal communication skills, with the ability to articulate complex concepts clearly to diverse audiences and influence stakeholders at all levels.
  • A proactive and resourceful problem-solver who can navigate ambiguity and drive solutions from concept to launch.
  • Experience with FedRAMP or other highly regulated compliance environments.
  • Familiarity with Gainsight and/or Mavenlink functionalities, even if you won't be administering them directly.
  • Proficiency with Microsoft Excel for analysis.
  • Prior experience scaling support and services systems in a high-growth SaaS company.
  • Basic understanding of integration frameworks, RESTful APIs
  • Experience with other tools in our tech stack, such as Celigo for integrations.
  • A strong passion for customer satisfaction and service excellence.
  • Define and execute a compelling product vision, strategy, and technology roadmap with our Support, Customer Success, and Professional Services leaders.
  • Drive initiatives to continuously improve both the direct customer support experience and the support experience for our managed service (MSP) and service delivery partners, ensuring seamless interactions across all channels and touchpoints.
  • Identify, evaluate, and integrate emerging AI and automation technologies to enhance self-service capabilities, streamline agent workflows, and proactively address customer and partner needs.
  • Partner closely with our Support, Customer Success, and Professional Services teams to understand their operational needs and develop solutions that increase efficiency, reduce resolution times, and improve service delivery for all stakeholders.
  • Possess a strong technical understanding of Salesforce Service Cloud and Experience Cloud capabilities, data models, and integration patterns. You will collaborate effectively with engineering teams to translate business needs into technical requirements.
  • Define and track key performance indicators (KPIs) for support and services systems, using data insights to inform product decisions, measure impact, and identify areas for continuous improvement.
  • Build strong relationships and collaborate effectively with cross-functional teams including Engineering, Support, Customer Success, Professional Services, Sales, and IT to align product initiatives with broader company goals.
  • Ensure all system enhancements and new features adhere to strict security and compliance standards, specifically understanding and addressing FedRAMP requirements within Salesforce and integrated tools.
  • Work with external vendors for key technologies, ensuring optimal utilization and strategic alignment.

SQLData AnalysisProduct ManagementSalesforceMicrosoft ExcelRESTful APIsComplianceStakeholder managementCustomer SuccessSaaS

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πŸ“ Netherlands

πŸ” Software Development

  • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and empathy for customer outcomes and value
  • Experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle
  • Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.)
  • Fluent speaking and writing skills in English
  • Act as a trusted/strategic advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion
  • Become the trusted Cribl expert as customers build out observability pipelines to transform data in their organization
  • Establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers
  • Communicate effectively to our tech touch customers utilizing our customer success platform to automate our ability to respond using data-driven metrics
  • Drive continued and expanded value by expanding usage of existing use cases and identifying new use cases, teams and data sources to reduce, enrich, and route data
  • Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer
  • Keep our customers healthy in their customer journey with Cribl to realize value with their purchase and continue to grow as a customer
  • Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization

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πŸ“ United States

πŸ’Έ 120200.0 - 219000.0 USD per year

πŸ” IT

  • Must have completed the Cribl Administration Certification, Cribl Stream User.
  • 5+ years of experience in a technical role within the IT industry
  • Strong background in enterprise logging, SIEM, and observability solutions
  • Hands-on experience with Splunk, Elastic, or similar platforms
  • Solid understanding of cloud technologies and experience with major Cloud Service Providers (AWS, Azure, GCP)
  • Hands on experience with OCSF and Amazon Security Lake administration
  • Excellent communication skills with the ability to explain complex technical concepts to various audiences
  • Experience in a customer-facing role, such as Sales Engineering or Technical Account Management
  • Serve as the technical liaison between Cribl and our technology partners, including CrowdStrike, Elastic, ServiceNow, and major Cloud Service Providers
  • Develop and maintain deep technical knowledge of Cribl's products and our partners' solutions
  • Design, implement, and document integration solutions between Cribl and partner technologies
  • Create technical content such as integration guides, reference architectures, and best practices documentation
  • Provide technical support for pre-sales activities, including demos, proofs of concept, and technical presentations
  • Collaborate with product management to influence roadmap decisions based on partner and market needs
  • Represent Cribl at industry events, partner conferences, and technical workshops

AWSCloud ComputingElasticSearchGCPProduct ManagementAPI testingAzureCommunication SkillsCustomer serviceRESTful APIsSales experienceTechnical supportScriptingData analyticsData management

Posted 20 days ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 240000.0 - 300000.0 USD per year

πŸ” SaaS

  • Proven track record of developing, managing, and scaling talent across diverse functions and key inflection points of growth
  • Deep sales/business operations or sales management experience within a high-growth SaaS/PaaS environment
  • Successfully led analytically rigorous business initiatives, leveraging standard SaaS sales metrics (ACV, ARR, CAC, LTV, conversion rates, etc.) and industry benchmarking
  • Hands-on experience architecting and managing revenue systems, including Clari, Salesforce (SFDC), Marketo, and BI tools
  • Highly organized, with strong communication skills and leadership presence; able to manage and influence both direct and indirect reports, with a high motivation for continuous improvement and a focus on driving measurable impact
  • Ability to coach, motivate, performance manage and recruit Revenue Operations teams
  • Execute the global Revenue Operations strategy and support annual planning process while partnering with cross-functional teams to drive optimal territory design, quota setting, role coverage, and budgeting, and timely assignment aligned with company goals
  • Champion data enrichment strategies and develop KPIs that enhance forecasting accuracy, funnel health visibility, performance drivers that results in positive business outcomes
  • Drive excellence in forecasting, pipeline management, and revenue attribution by enforcing process consistency, improving data quality, and delivering actionable insights through dashboards, reporting, and regular cadence motions
  • Establish operational priorities across new business, expansion, and retention, ensuring scalable, predictable revenue growth through clear process ownership and accountability that aligns with rules of engagement policies
  • Lead continuous cross-functional improvements across GTM infrastructure - including SFDC, Clari, Deal Desk, Contracting, Quote-to-Cash, Commissions and Systems - to maximize sales effectiveness and optimize customer lifecycle management
  • Collaborate with Marketing to streamline lead management processes, influence optimal teaming motions and drive improvements with actionable metrics and policies
  • Partner with Enablement and implement knowledge management strategies to continuously increase product and process knowledge across all GTM teams
  • Serve as a trusted advisor to Field Sales Leadership, driving operational excellence, process adoption, and revenue accountability across the GTM organization

LeadershipSQLData AnalysisMicrosoft Power BISalesforceCross-functional Team LeadershipTableauBusiness OperationsFinancial ManagementStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingPresentation skillsWritten communicationNegotiation skillsBudgetingCross-functional collaborationSales experienceMarket ResearchData visualizationStakeholder managementProcess improvementCRMData modelingData analyticsData managementSaaSBudget management

Posted 28 days ago
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πŸ“ United States, Canada

πŸ’Έ 81900.0 - 145000.0 USD per year

  • 3+ years of experience of full cycle US multi-state and Canada payroll experience; bonus points for global payroll experience (EMEA) through EY or Global PEO experience
  • 3+ years of experience with ADP Workforce Now
  • Experience using Workday Payroll, HRIS, and Benefit modules
  • Experience with foreign currencies and a good understanding of fx rates
  • Ability to work in a fast-paced environment, handle and prioritize multiple tasks to meet all deadlines
  • Excel Skills – must be comfortable with sumifs and pivot table formulas
  • Strong problem-solving skills with a high level of attention to detail and accuracy
  • Must have excellent written and verbal communication skills and strong customer service skills
  • Prepare and process end-to-end multi-state payroll for ~600 employees in both U.S. and Canada using ADP WorkForceNow (Semi-monthly)
  • Ensure compliance with multi-state payroll tax laws, including withholding, unemployment, and other reporting requirements
  • Process incoming tax notices, amendments, rate changes, and various other state and local tax requirements using ADP SmartCompliance
  • Assist in the preparation and processing of end-to-end global payroll processing using Ernst & Young Global Payroll Operate (Monthly)
  • Proven ability to process commissions, bonuses, and stock equity transactions
  • Partner cross functionally with HR, Finance, and Legal to develop and optimize best in class payroll processes
  • Support system implementations and upgrades related to payroll processing
  • Ensure adherence to the Sarbanes-Oxley Act (SOX) controls. Participate in quarterly SOX audits and annual SOX reviews
  • Provide timely responses to inquiries from the business, managers, employees, government, and other third-party agencies
  • Be able to create, modify and analyze data using pivot tables and a variety of excel formulas and functions to perform calculation and data manipulation

Microsoft ExcelComplianceFinancial analysis

Posted 28 days ago
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πŸ“ United States

πŸ’Έ 99000.0 - 124000.0 USD per year

  • Strong organizational and time management skills
  • Proficiency in Marketo and Salesforce
  • Experience with event planning and logistics
  • Demonstrated ability to execute tasks efficiently and accurately, balancing speed with attention to detail.
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team including cross functionally
  • Conduct venue and event research
  • Contract and financial workflow management
  • Manage SWAG inventory, including shipping and distribution, and serve as the primary liaison with the fulfillment house for the team's store operations.
  • Develop prospectuses for partner sponsorships
  • Coordinate food and beverage options for events
  • Assist in creating pre-event Know-Before-You-Go documents
  • Create calendar invites based on the marketing events calendar
  • Map accounts and representatives for pre-event registration lists
  • Gather event prospectuses and dates for third-party tradeshows
  • Scrub leads post-event and upload
  • Create program justification docs for events
  • Work with Marketing Operations team to build out Marketo Programs including HTML emails and landing pages
  • Integrate Marketo programs with Salesforce campaigns
  • Calculate and communicate key metrics, including number of activities executed, number of activities remaining in the quarter, and percentage to goal.
  • Identify and communicate highlight and at-risk items
  • Track and share insights from the Regional Marketing Dashboards

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Posted about 1 month ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 200000.0 - 225000.0 USD per year

πŸ” Software Development

  • BS in CS/EE with 7+ years of experience or MS with 4+ years
  • Expert knowledge and demonstrated experience in building enterprise grade products for highly available distributed systems at scale
  • Expert knowledge of designing, building and using APIs (e.g. REST and RPC)
  • Expert knowledge of data structures, algorithms, and distributed systems
  • Experience developing and using products in cloud platforms such as AWS, Azure, GCP
  • Strong sense of ownership with a focus on high quality deliverables
  • Excellent verbal and written communication, able to explain complex technical topics to stakeholders with ease in remote/distributed work environments
  • Self driven and motivated with a demonstrated track record of learning new technologies and developing prototypes quickly
  • Excellent ability to maintain focus on outcomes without getting bogged down
  • Ability to write clean, concise, and testable code – JavaScript/TypeScript and NodeJS preferred but not required
  • Experience developing unit tests, integration tests, end-to-end tests using tools and frameworks such as Jest, MochaJS, CodeceptJS
  • Develop software that powers the reliable and scalable operation of Cribl Stream such as deployment, configuration, and orchestration of distributed nodes at high scale
  • Work with a cross functional team of engineers, product managers, and designers to translate feature requirements into technical designs and implementable code
  • Develop, test, and maintain robust code that effectively delivers customer value
  • Work closely with peers to provide feedback on design and code reviews
  • Take the lead on feature development while balancing the responsibilities of high quality software development and delivering value quickly to our customers
  • Develop automated tests and comprehensive test plans to ensure high quality code and product features that work as expected
  • Champion teamwork, engineering best practices, and a customer focused mindset
  • Provide technical and thought leadership to the products and tools that we deliver
  • Introduce performance and efficiency improvements across our products and processes
  • Mentor and coach junior engineers on the team
  • Engage our users by contributing to internal and external blogs that relate to the products you help develop
  • Help maintain and support our SaaS products including periodic participation in our 24x7 on-call rotations

AWSBackend DevelopmentNode.jsSoftware DevelopmentCloud ComputingGitJavascriptTypeScriptAlgorithmsAPI testingData StructuresREST APICommunication SkillsCI/CDRESTful APIsMentoringMicroservicesTeamworkSoftware EngineeringDebugging

Posted about 1 month ago
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πŸ”₯ Senior Software Engineer
Posted about 1 month ago

πŸ“ Poland

🧭 Full-Time

πŸ” Software Development

  • Must be able to write clean, maintainable, and testable code (React/Node.js/TypeScript)
  • Experience in complex development environments, especially in large-scale highly available distributed systems and SaaS platforms
  • Experience in developing resilient and scalable backend services on any major cloud provider, preferably AWS
  • Experience developing RESTful API's and interfaces that are secure and intuitive
  • Knowledge of data structures, algorithms, linux, and distributed systems
  • Knowledge of secure web development practices with troubleshooting complex application workflows and performance tuning
  • Experience using assertion frameworks and tools like Jest to automate regression checks
  • Help define and refine the software development practices that make our team effective
  • Write clean, maintainable, and testable code with an eye towards observability and resilience
  • Work with cross-functional team members and stakeholders to decide on the vision and scope of your product area
  • Work with Management, Product Engineering, and Operations to work toward meeting quarterly goals that include a mix of tech debt, bug fixes, and new features
  • Champion the entire software development lifecycle from requirements and design to testing, deployment, and production support/monitoring
  • Take on new adventures across the full-stack as we continue to push Cribl Cloud forward

AWSBackend DevelopmentNode.jsJavascriptJestReact.jsTypeScriptAlgorithmsData StructuresCI/CDRESTful APIsLinuxMicroservicesSaaS

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