Senior Director, Revenue Operations

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Requirements:

• Proven track record of developing, managing, and scaling talent across diverse functions and key inflection points of growth
• Deep sales/business operations or sales management experience within a high-growth SaaS/PaaS environment
• Successfully led analytically rigorous business initiatives, leveraging standard SaaS sales metrics (ACV, ARR, CAC, LTV, conversion rates, etc.) and industry benchmarking
• Hands-on experience architecting and managing revenue systems, including Clari, Salesforce (SFDC), Marketo, and BI tools
• Highly organized, with strong communication skills and leadership presence; able to manage and influence both direct and indirect reports, with a high motivation for continuous improvement and a focus on driving measurable impact
• Ability to coach, motivate, performance manage and recruit Revenue Operations teams

Responsibilities:

• Execute the global Revenue Operations strategy and support annual planning process while partnering with cross-functional teams to drive optimal territory design, quota setting, role coverage, and budgeting, and timely assignment aligned with company goals
• Champion data enrichment strategies and develop KPIs that enhance forecasting accuracy, funnel health visibility, performance drivers that results in positive business outcomes
• Drive excellence in forecasting, pipeline management, and revenue attribution by enforcing process consistency, improving data quality, and delivering actionable insights through dashboards, reporting, and regular cadence motions
• Establish operational priorities across new business, expansion, and retention, ensuring scalable, predictable revenue growth through clear process ownership and accountability that aligns with rules of engagement policies
• Lead continuous cross-functional improvements across GTM infrastructure - including SFDC, Clari, Deal Desk, Contracting, Quote-to-Cash, Commissions and Systems - to maximize sales effectiveness and optimize customer lifecycle management
• Collaborate with Marketing to streamline lead management processes, influence optimal teaming motions and drive improvements with actionable metrics and policies
• Partner with Enablement and implement knowledge management strategies to continuously increase product and process knowledge across all GTM teams
• Serve as a trusted advisor to Field Sales Leadership, driving operational excellence, process adoption, and revenue accountability across the GTM organization