Vercel

πŸ‘₯ 251-500πŸ’° $150,000,000 Series D over 3 years agoInternetDeveloper PlatformAppsSoftwareπŸ’Ό Private Company
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Vercel is a company founded in 2015 that combines excellent developer experience with a strong focus on end-user performance. They provide vertical integration from developer experience to edge delivery, offering advanced development tools in a serverless cloud environment for a fully-managed, highly-automated experience.

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πŸ“ United States

🧭 Full-Time

πŸ’Έ 156000.0 - 264000.0 USD per year

πŸ” Software Development

  • 2+ years of experience in fullstack engineering.
  • Proficient in programming languages relevant to Vercel's technology stack, including TypeScript, & Next.js
  • Design and build an Firewall observability for all Vercel customers.
  • Work with the Observability & Security teams to integrate the Vercel Firewall into customer workflows
  • Scale Vercel’s Firewall UX from customers with a new deployment to customers that have hundreds of custom rules and billions of HTTP requests.

Frontend DevelopmentFull Stack DevelopmentTypeScriptNext.jsNodeJSSoftware Engineering

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πŸ“ Japan

πŸ” Frontend Development

  • Frontend development experience with Next.js.
  • Understanding of modern web architecture, frontend frameworks like React, cloud technologies serverless computing, and DNS.
  • Experience with incident management and procedural communication.
  • Exceptional communication skills and English language skills.
  • Experience in a highly technical support role.
  • Solving interesting cases for Vercel customers.
  • Troubleshooting customer issues alongside our engineering team.
  • Working with other Vercel teams to provide advice and assistance, both internally and externally.
  • Developing and improving internal tools alongside engineering.
  • Specializing in a few product areas and owning that within the team.
  • Improving existing, and identifying new, internal documentation, processes and policies.
  • Assisting Customer Success Managers with Enterprise requests.

Cloud ComputingFrontend DevelopmentReact.jsREST APIServerlessNext.jsCI/CDTroubleshootingTechnical supportNodeJSDebuggingCustomer support

Posted 19 days ago
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πŸ”₯ Sales Engineer, West
Posted about 2 months ago

πŸ“ United States

🧭 Full-Time

πŸ’Έ 165000.0 - 244000.0 USD per year

πŸ” Web Development

  • 3+ years experience in a customer-facing sales or consulting role
  • Strong knowledge of JavaScript
  • Understanding of modern web development best practices
  • Experience with web performance metrics
  • Provide technical support to prospects and customers
  • Develop and present demonstrations of Vercel solutions
  • Manage proofs of concept and guide measures of success
  • Coordinate responses to security documents
  • Interface with Product and Engineering teams

Node.jsSoftware DevelopmentJavascriptTechnical support

Posted about 2 months ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 144000.0 - 216000.0 USD per year

πŸ” Frontend cloud and web development

  • 7+ years of experience in consulting, technical delivery, or customer-facing roles, with a focus on platform migrations, composable commerce implementations, or similar complex technical projects.
  • Deep understanding of modern web architectures, including headless CMS, composable commerce, and frontend frameworks.
  • Proven track record of leading both pre-sales technical pursuits and post-sales delivery engagements, ensuring customer success and satisfaction.
  • Experience managing cross-functional teams and stakeholders, balancing competing priorities to deliver results.
  • Strong communication skills, capable of translating technical concepts into business value for customers and internal teams.
  • Experience working with cloud platforms, DevOps practices, and CI/CD pipelines.
  • Act as the technical delivery leader for Professional Services engagements, ensuring customer outcomes are achieved within scope, schedule, budget, and resource constraints.
  • Work backwards from customer business and technical outcomes to define success criteria and delivery plans.
  • Manage cross-functional delivery teams, including internal and external stakeholders, to ensure seamless execution.
  • Monitor project health, identify risks, and implement mitigation strategies to ensure successful delivery.
  • Serve as the primary technical point of contact for customers, fostering strong relationships and ensuring satisfaction.

Project Management

Posted about 2 months ago
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πŸ“ Germany, United Kingdom, Netherlands

πŸ” Frontend Cloud and web development infrastructure

  • Experience working with a globally distributed, technical support team.
  • Experience setting and managing KPIs and growth plans for team members.
  • Experience driving efficiencies and building teams that don’t scale linearly with case volume.
  • Desire to work cross-functionally, engaging closely with Product.
  • Desire to mentor direct reports and help them succeed in their growth.
  • Desire to empower your team, unblocking and helping them to prioritize.
  • Confident dealing with a fast-paced platform with regular changes.
  • Confident taking ownership of important decisions in the absence of leadership.
  • Confident making decisions that make long-term sense.
  • Ability to identify upstream concerns and represent the customer impact.
  • Ability to work autonomously with a reliance on asynchronous communication.
  • Ability to calmly handle pressurized situations at all times.
  • Technical knowledge within modern application development and deployment.
  • Ensuring the delivery of an exceptional customer experience at scale.
  • Setting measurable goals to evaluate and consistently improve CSE team performance.
  • Handling escalated cases that arrive ad-hoc through various channels.
  • Working with the Product organization to provide feedback and implement solutions.
  • Engaging stakeholders at all levels of the business to drive cross-functional improvements.
  • Helping CSE’s with day to day performance, career planning, and growth.
  • Identifying opportunities for tooling to improve efficiency and quality of work.
  • Overseeing the communication of incidents to customers.
  • Leading by example and periodically demonstrating CSE best practices in the role.
  • Recruiting exceptional people that understand and are driven by Vercel’s mission.
  • Recognizing trends, issue patterns, and proactively taking action to prevent further difficulty for customers.

Cloud ComputingFrontend DevelopmentNext.jsReactCI/CDTechnical support

Posted about 2 months ago
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πŸ“ Germany, United Kingdom, Netherlands

🧭 Full-Time

πŸ” Frontend Cloud technology

  • You lead by example and provide feedback to mentor other members of the team.
  • You have awareness or exposure to web development and a passion for digging deep to find and resolve root causes.
  • You ideally have a background in platform-based SaaS support.
  • You enjoy engineering solutions to resolve the root causes of recurring problems.
  • You are experienced with incident management and procedural communication.
  • You possess exceptional communication skills.
  • You are comfortable working with a fully remote, globally distributed team.
  • You are passionate about delivering a customer experience second to none.
  • You are available to work up to 1 in 5 weekends.
  • You have 3+ years of experience in a highly technical support role.
  • Solve interesting cases for Vercel customers.
  • Troubleshoot customer issues alongside the engineering team.
  • Work with other Vercel teams to provide advice and assistance internally and externally.
  • Develop and improve internal tools alongside engineering.
  • Specialize in a few product areas and own them within the team.
  • Improve existing and identify new internal documentation, processes, and policies.
  • Assist Customer Success Managers with Enterprise requests.

Node.jsFrontend DevelopmentNext.jsTechnical supportCustomer Success

Posted about 2 months ago
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πŸ“ Europe, New York City

🧭 Full-Time

πŸ’Έ 192000.0 - 264000.0 USD per year

πŸ” Frontend Cloud

  • At least 5+ years of relevant work experience.
  • Strong proficiency in JavaScript, TypeScript, and Go.
  • Experience with modern frontend development tools.
  • Solid understanding of columnar databases.
  • Experience in processing large data using messaging systems or streaming services.
  • Contribution to open source projects.
  • Familiarity with frontend frameworks.
  • Strong problem-solving skills and proactive approach.
  • Excellent communication skills for teamwork.
  • Handle large-scale data ingestion, storage, and processing from distributed systems.
  • Develop cutting-edge visualization tools to provide insights into application behavior and performance.
  • Integrate observability features with popular frontend tools, frameworks, and build systems.
  • Write clean, efficient, and well-documented code, ensuring platform reliability.
  • Collaborate with product managers, designers, and infrastructure teams.
  • Engage with the open-source community by contributing to projects.
  • Collect feedback to drive continuous innovation in the observability product area.

Frontend DevelopmentJavascriptTypeScriptGo

Posted 2 months ago
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πŸ“ Germany, United Kingdom, Netherlands

πŸ” Web Development

  • 3+ years of experience with IAM architectures and cloud computing solutions (AWS preferred).
  • Proficiency in TypeScript/JavaScript, React, and Node.js.
  • Strong knowledge of security architecture, LDAP, Active Directory, SAML, SSO, OAuth2, OpenID Connect, XML, SOAP, JSON, and REST.
  • Familiarity with access control models such as RBAC, ABAC, and ReBAC.
  • Enthusiastic to learn about Identity Protocols like OAuth2, OIDC, and SAML.
  • Experience with SQL and SCIM.
  • Practical experience in developing Node.js applications.
  • Excellent problem-solving and communication skills.
  • Enable secure, reliable, and scalable services exceeding industry standards.
  • Collaborate with cross-functional teams on large-scale projects.
  • Maintain and operate high-scale services, participating in on-call rotations.
  • Develop enterprise-grade IAM solutions focused on user, group, and membership management.
  • Implement identity synchronization and lifecycle management solutions.
  • Work with Infrastructure as Code tools to ensure high-availability applications.
  • Design robust access control models using various security protocols.
  • Build and maintain high-quality enterprise software.

AWSNode.jsSQLJavascriptLDAPOAuthTypeScriptREST APINosqlTerraform

Posted 2 months ago
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πŸ“ United States

πŸ’Έ 210000.0 - 270000.0 USD per year

πŸ” Frontend Cloud technology

  • 8+ years of experience building and owning GTM operations and systems.
  • Experience in technical SaaS offering is preferred.
  • Expert proficiency in Salesforce architecture and GTM engineering skills.
  • Knowledge of tooling and administrative best practices across the revenue lifecycle.
  • Ability to build partnerships and influence teams.
  • Excellent talent hiring and team leadership skills.
  • Ability to navigate ambiguity and prioritize effectively.
  • Build and drive a scalable GTM systems roadmap that aligns with business goals.
  • Design and implement system solutions and workflows focusing on automation, data integrity, and scalability.
  • Partner with stakeholders across Sales, Marketing, Customer Success/Support, and Operations.
  • Evaluate, implement, and maintain GTM technology solutions for seller productivity and operational efficiency.
  • Establish best practices for system design and Salesforce governance.
  • Build, mentor, and manage a team of GTM Admins/Architects.
  • Oversee complex projects and implement solutions to enhance GTM workflows and analytics.

Salesforce

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πŸ“ United States

πŸ’Έ 175000.0 - 288000.0 USD per year

πŸ” Frontend Cloud

  • Deploying and operating Node.js microservices in production.
  • Deploying to managed Kubernetes clusters.
  • Operating and optimizing CI/CD systems to improve developer velocity.
  • Build and maintain the API control plane that powers vercel.com.
  • Operate as 'Customer 0' using Vercel to build Vercel, providing feedback to product teams.
  • Own codebase health, iteration velocity, and developer experience for all of Vercel engineering.

Node.jsKubernetesCI/CDMicroservices

Posted 3 months ago
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