Pro Executive

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💎 Seniority level: Executive, 3+ years

📍 Location: Germany, Netherlands, United Kingdom

🔍 Industry: Sales

🏢 Company: Vercel👥 251-500💰 $150,000,000 Series D over 3 years agoInternet Developer Platform Apps Software

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: Cloud ComputingFrontend DevelopmentNext.jsCommunication SkillsSEORESTful APIsAccount ManagementSales experienceTechnical supportCustomer Success

Requirements:

Deep technical understanding of web technologies, particularly Next.js and Vercel's platform
3+ years of experience in a technical, sales, or customer support role for a technical product
Excellent communication skills, able to explain complex technical concepts to both technical and non-technical stakeholders
Strong problem-solving abilities and attention to detail
Self-motivated and able to work independently while also collaborating effectively with cross-functional teams
Passion for web development and staying current with the latest trends and technologies

Responsibilities:

Optimize configurations for Pro customers to ensure they're getting the most out of Vercel's platform
Recommend changes to improve site performance and overall user experience
Position and articulate the benefits of different Vercel plans and products to drive expansion and adoption
Introduce and coordinate with other internal Vercel resources where relevant to support customer success
Provide exceptional technical guidance and support throughout the customer lifecycle
Act as a bridge between Pro customers and Vercel's product team, gathering feedback and insights

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