Renewals Manager

Posted 3 days agoViewed

View full description

💎 Seniority level: Manager, 5+ years

📍 Location: United Kingdom, Germany, Netherlands, United States

🏢 Company: Vercel👥 251-500💰 $150,000,000 Series D over 3 years agoInternet Developer Platform Apps Software

⏳ Experience: 5+ years

🪄 Skills: Frontend DevelopmentSalesforceRESTful APIsAccount ManagementCRMCustomer SuccessSaaS

Requirements:

5+ years of experience in SaaS renewals with proven track record of exceeding renewal targets
Have a strong understanding of frontend development & cloud infrastructure
Strong communication & interpersonal skills
Demonstrated self-starter, curious, and solution focused.
Strong initiative, positive attitude, and both the ability and willingness to learn technical concepts.
Experience with CRM systems (e.g., Salesforce) and tools used in developer-focused companies

Responsibilities:

Oversee the entire renewal process for assigned accounts to maintain and expand customer adoption
Work closely with sales, customer success, and support teams to ensure a seamless customer experience and identify upsell opportunities.
Analyze customer data and develop renewal strategy tailored to the needs of our customers
Negotiate contract terms and pricing with technical decision-makers and procurement teams
Maintain accurate customer data and forecasts in Salesforce and flag any at-risk accounts on a weekly basis

Apply

Related Jobs

Apply

🔥 Renewals Manager

Posted 9 days ago

📍 United States

🧭 Full-Time

🔍 B2B SaaS

🏢 Company: Common Room

🔧 Requirements

2+ years of experience in renewals, account management, or customer success roles in B2B SaaS
Strong commercial acumen and ability to navigate complex procurement cycles with executive stakeholders
A proven track record of hitting GRR and NRR goals while managing a high volume of renewals
Familiarity with Salesforce, sales workflows, and renewal forecasting best practices
Excellent organization, communication, and stakeholder management skills
The ability to thrive in a dynamic environment and contribute to building new systems and processes from the ground up
Passion for customer outcomes and cross-functional collaboration

💡 Responsibilities

Own and execute the end-to-end renewal strategy for a defined customer segment.
Proactively manage renewal cycles from discovery to negotiation, aligning stakeholders and commercial strategy around clear business outcomes.
Forecast renewals, expansions, and risks with accuracy using Salesforce and internal tooling.
Serve as a trusted commercial advisor internally and externally, helping teams and customers navigate renewal and expansion decisions with confidence.
Design and operationalize scalable onboarding and adoption programs that directly support renewals and expansion, tailored to real customer use cases.
Build programmatic enablement that balances self-serve education with high-touch implementation for strategic accounts.
Create and maintain content (courses, guides, webinars) that deepens product proficiency and prepares accounts for long-term success and growth.
Partner with Marketing and Product to launch campaigns that drive adoption, reinforce value, and influence renewal outcomes.
Lead live learning sessions—including office hours and training webinars—to accelerate time to value and strengthen product engagement.
Evaluate and measure the impact of lifecycle programs on adoption, retention, and upsell metrics.
Collaborate cross-functionally to improve tooling, reporting, and internal workflows that scale renewals management across the business.

Data AnalysisSalesforceCommunication SkillsCustomer serviceNegotiationProblem-solving skillsAccount ManagementCross-functional collaborationSales experienceStakeholder managementCRMFinancial analysisCustomer SuccessSaaS

Posted 9 days ago

Apply

🔥 Associate Renewals Manager, US

Posted about 1 month ago

📍 Texas, Denver, CO, Chicago, IL

🧭 Full-Time

💸 65776.0 - 70000.0 USD per year

🔍 Software Development

🏢 Company: Branch Metrics

🔧 Requirements

0-2+ years experience in a renewals, CSM, SDR or AM role within a SaaS based organization.
High confidence in managing customer quoting & contracts.
Experience working with Salesforce and other CRM tools.

💡 Responsibilities

Work closely with account teams on renewals and assist on planning the strategy and execution of renewals.
Manage the contract paperwork cycle by drafting, reviewing and coordinating the execution of orders.
Conduct customer conversations to understand budgets, stakeholders, requirements, and approval processes.

SalesforceCommunication SkillsCustomer serviceNegotiationAccount ManagementRelationship managementSales experienceCRMCustomer SuccessSaaSBudget management

Posted about 1 month ago

Apply

🔥 Renewals Manager, Germany

Posted 3 months ago

📍 Germany, London

🔍 Cybersecurity

🏢 Company: Wiz, Inc.

🔧 Requirements

2-5 related cybersecurity and renewals experience
Ability to work independently and as part of a team
High collaborative with ability to succeed in an entrepreneurial environment
Proven track record of success and over-achievement of renewal quota in previous positions
Deep understanding of SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility
Experience in SaaS revenue organization: Sales, CSM, or prior renewals team experience
Familiarity with systems: Salesforce, CPQ, IronClad, ChurnZero
Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement

💡 Responsibilities

Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date
Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts
Partner with Customer Success to assess customer health and drive the appropriate renewal solution
Maintain and report an accurate forecast of renewals within assigned book
Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale
Escalate whenever appropriate to help resolve customer concerns
Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals
Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities
Collaborate cross functionally with Legal and Deals Desk as applicable
Recommend and contribute to process improvements

CybersecuritySalesforceCollaborationCustomer serviceRESTful APIsAccount ManagementNegotiation skillsActive listeningClient relationship managementSales experienceProcess improvementCRMFinancial analysisCustomer supportCustomer SuccessEnglish communicationSaaS

Posted 3 months ago

Apply