Remote Customer Service Jobs

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📍 Maryland

💸 50.0 - 65.0 USD per hour

🔍 Healthcare

🏢 Company: Backpack Healthcare👥 11-50💰 $1,100,000 Grant 10 months agoPersonal HealthMental HealthMedicalHealth Care

  • Maryland license required: Fully licensed: LCPC, LCSW-C, LCMFT
  • Passion for working with youth populations.
  • Ability to work independently and stay organized in a virtual environment.
  • Bilingual in Spanish? That’s a huge plus!
  • Deliver individual, family, or group therapy sessions via telehealth for approximately 26 sessions per week
  • Complete intakes, assessments, and treatment plans tailored to client needs.
  • Collaborate with psychiatrists, PMHNPs, and fellow clinicians.
  • Maintain accurate and timely clinical documentation in our EHR.
  • Empower families with tools, education, and ongoing support.

CollaborationOrganizational skillsTime ManagementWritten communicationInterpersonal skillsEmpathyVerbal communicationActive listening

Posted about 8 hours ago
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📍 United States of America

🧭 Regular

🏢 Company: ABCBS_External_Careers

  • High school diploma or equivalent required.
  • Licensed Practical Nurse (LPN) with current active state license in the state(s) where job duties are performed required.
  • Minimum four (4) years' clinical nursing experience, to include a broad background in various facets of nursing.
  • Knowledge of HCPCS/CPT/Revenue codes and general coding principles.
  • Knowledge of claims processing rules/logic.
  • Knowledge of Health Plan operations, regulatory agencies and State/Federal regulations related to health care.
  • Minimum two (2) years' utilization review, medical policy, and/or case management experience required.
  • Previous experience in appeals and/or grievances process preferred.
  • Excellent Oral & Written Communication
  • Detail-Oriented
  • Strong analytical, critical thinking, organizational and time management skills
  • Proficiency using basic computer skills in Microsoft Office such as Word, Excel, Outlook, and PowerPoint, including the ability to navigate multiple systems and keyboarding.
  • Ability to make sound judgments and decisions based on facts and guidelines.
  • Ability to build collaborative relationships.
  • Ability to work independently with little supervision.
  • Ability to interpret complex documentation.
  • Serves as a liaison facilitating a collaborate process between multiple internal functional areas, clinical leadership, primary physicians, patients and Medical Director to assist with escalated cases that requires input from multiple areas with the enterprise, providers, facilities and vendors.
  • Practices nursing within the scope of licensure and adheres to policies, procedures, regulations, URAC standards and individual state regulations; making decisions based on facts and evidence to ensure compliance, appropriate level of care, and patient safety.
  • Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data as needed to develop models to be used for decision making and initiatives
  • Remain current with up-to-date medical and surgical procedures, products, healthcare services and drugs, general trends in health care delivery; and enterprise procedures, policies and contracts.
  • Other duties as assigned.
  • Serves on various committees and project teams related to policy changes, system enhancements, process improvement initiatives, etc.
  • Monitors and evaluates data and processes to ensure accuracy and identify changes to increase efficiency and effectiveness.
  • Serves as a resource to Medical Director(s) and Care Management team providing analysis, reporting and research on medical conditions, medical terminology, medications, lab work, medical records, healthcare processes, coverage policies, plan guidelines, and/or health/wellness.

Data AnalysisCommunication SkillsAnalytical SkillsMicrosoft ExcelMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationDocumentationComplianceInterpersonal skillsCritical thinkingResearchVerbal communicationReporting

Posted about 8 hours ago
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📍 United States, Canada

💸 39400.0 - 52300.0 USD per year

🏢 Company: Optiv_Careers

  • Bachelor's degree or equivalent purchasing experience
  • Proficient in ERP tools (specifically NetSuite)
  • Proficient in Microsoft Office
  • Organized and methodical approach to record keeping
  • Skill at prioritizing projects.
  • Ability to maintain strict confidentiality with sensitive data.
  • Excellent interpersonal skills and ability to work in a team environment.
  • Strong verbal and written communications skills.
  • Knowledge of accounting principals
  • Past billing responsibilities, recommended
  • Self-motivated
  • Ability to work greater than 40 hours per week as needed
  • Work with Optiv’s sales representatives to process all product sales orders, confirming orders are aligning to the Optiv sourcing guide, vendor pricing is accurate, and client data on the sales order is accurate.
  • Track fulfillment either by online procurement tools, physical bills, or emails from vendors.
  • Enter serial numbers and term dates on products sold to ensure timely delivery and client satisfaction.
  • Maintain vendor relationships with distributors and manufacturers to ensure seamless interaction between vendor and Optiv’s purchasing.
  • Follow procedures to issue RMA’s for returned products, and adjustment Sales Rep’s commission report timely for each RMA.
  • Follow up on all RMA’s to ensure credits are received from vendor/distributor in timely manner.
  • Increase client service and communication with field
  • Work with Optiv’s International order processing team to process international product sales orders, confirming orders are aligning to the Optiv International sourcing guide, vendor pricing is accurate, client data on the sales order is accurate and correct VAT and shipping charges are applied and billed.
  • Follow procedures to work open product order reports as well as open sales order reports on a monthly basis.
  • Review and research reports by working with the sales field and Vendors to ensure product is shipped timely, Client receives product, and revenue recognition is made.

Communication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeAccountingInterpersonal skillsData entry

Posted about 8 hours ago
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🔥 Director, Finance
Posted about 9 hours ago

📍 Nigeria, Senegal, Egypt

🧭 Full-Time

🔍 Healthcare

🏢 Company: Reliance Health👥 251-500💰 $40,000,000 Series B over 3 years agomHealthHospitalInsurTechInsuranceHealth Care

  • Bachelor’s degree in Finance, Accounting, or a related field; MBA or relevant advanced degree preferred.
  • Professional finance certification (e.g., CFA, ACCA) is highly desirable.
  • Minimum of 12 years of progressive financial experience, with at least 5–7 years in a top finance leadership role.
  • Must have led financial operations across multiple countries or markets, preferably in sectors like healthcare, insurance, financial services, or high-growth, tech-enabled businesses.
  • Proven track record of driving company-wide financial strategy, capital efficiency, and stakeholder confidence.
  • Strong leadership, interpersonal, and communication skills; able to influence at board and executive level, and to translate complex financial concepts into actionable insights for non-finance audiences.
  • Demonstrated experience in strategic financial planning, budgeting, and analysis.
  • Strong knowledge of financial regulations and standards.
  • Proven ability to lead, mentor, and develop a high-performing finance team.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Experience building finance infrastructure in high-growth or transformation-stage environments is a plus.
  • Lead the development and implementation of financial strategies to support the company's long-term goals.
  • Oversee the annual budgeting process, providing accurate forecasts and financial analysis to guide business decisions.
  • Ensure timely and accurate financial reporting, including monthly, quarterly, and annual reports.
  • Identify financial risks and develop strategies to mitigate them, ensuring compliance with regulatory requirements.
  • Evaluate investment opportunities and manage the company's investment portfolio to maximize returns.
  • Implement cost control measures to improve operational efficiency and profitability.
  • Lead and mentor the finance team, fostering a culture of continuous improvement and professional development.
  • Collaborate with senior management and external stakeholders to provide financial insights and support decision-making processes.

LeadershipData AnalysisPeople ManagementCross-functional Team LeadershipFinancial ManagementCommunication SkillsAnalytical SkillsProblem SolvingMentoringAccountingComplianceInterpersonal skillsExcellent communication skillsBudgetingRisk ManagementData visualizationTeam managementStakeholder managementStrategic thinkingFinancial analysisFinanceBudget management

Posted about 9 hours ago
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📍 United States of America

🧭 Full-Time

💸 45000.0 - 250000.0 USD per year

🔍 Healthcare

🏢 Company: Fusion👥 10001-10000000Information ServicesOutsourcingInformation Technology

  • Strong people and communication skills
  • Detail-oriented and organized
  • Comfortable using computers and technology
  • A positive attitude and team spirit
  • Ability to be adaptable and custom-service oriented
  • A results-driven mindset
  • Proficient written and verbal communications skills (English language)
  • High school diploma or GED with 2+ years of experience in customer service, sales, or recruiting OR A bachelor’s degree in a related field
  • Recruit and build relationships with traveling healthcare professionals ("travelers")
  • Help healthcare professionals find job opportunities that match their experience and career goals
  • Review resumes and submit travelers to jobs that fit their skills
  • Guide travelers through the hiring process and job transitions
  • Communicate with internal sales team members and/or healthcare facility managers to understand their needs and negotiate where needed
  • Use phone calls, texts, emails, and our internal systems to stay in touch and organized
  • Meet team goals for calls, placements, and traveler satisfaction
  • Stay up to date on the job market and improve your recruiting skills
  • Non-healthcare facility supervisory activities of the travelers, including communication around compensation, coaching, discipline, and guidance.
  • Special projects, as needed

Communication SkillsCustomer serviceAttention to detailOrganizational skillsWritten communicationInterpersonal skillsAdaptabilityRelationship buildingProblem-solving skillsTeamworkNegotiation skillsVerbal communicationActive listeningRecruitmentSales experienceComputer skills

Posted about 9 hours ago
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🔥 Remote Insurance Agent
Posted about 9 hours ago

📍 United States

🧭 Full-Time

🔍 Insurance

🏢 Company: Meron Financial Agency

  • Must reside in the US
  • Must be a US citizen or legal/permanent resident
Financial consultants working with a client-centric approach.

Communication SkillsCustomer serviceNegotiationInterpersonal skillsRelationship buildingTrainingActive listeningClient relationship managementStrong communication skillsSales experienceLead GenerationMentorshipCustomer support

Posted about 9 hours ago
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🔥 Fraud Prevention Policy Senior
Posted about 9 hours ago

📍 United States of America

💸 93770.0 - 168790.0 USD per year

🔍 Financial Services

🏢 Company: USAAJOBSWD

  • 6 years of fraud risk management experience in financial services, specifically related to Identity Theft, AML, compliance, or risk.
  • 4 years of fraud, compliance, risk, or regulatory related experience with accountability for projects, programs, processes, or policies.
  • Demonstrated analytical, organizational, and problem-solving abilities requiring a high attention to detail to identify fraud risks and trends.
  • Strong interpersonal skills with the ability to collaborate and execute among cross-functional teams, including all levels of the organization and with external regulatory agencies.
  • Knowledge of federal laws, rules, and regulations, to include: PCI, REG CC, REG E, UCC, FCRA, BSA/AML, Elder Financial Exploitation guidance, OCC Fraud Risk Management 2019-37.
  • Guides and facilitates cross-functional team members in the implementation, management and oversight of fraud risk management workstreams, projects and solutions.
  • Applies subject matter expertise of fraud risk management requirements, policies, laws, and regulations to influence business strategies and solutions and advise the business on how to strengthen and manage fraud risk requirements on business action plans, projects, or operational requests.
  • Contributes to the execution of risk assessments with business partners and the lines of business to determine impact and solutions.
  • Identifies operational inefficiencies and emerging fraud management risks, compliance, and control issues in the operating environment, concurrent with implementing action plans to mitigate business impact.
  • Provides guidance to functional areas within Enterprise Fraud Management on regulatory requirements and requests to ensure accurate execution of conduct examinations.
  • Manages and responds to regulatory requirements and requests and ensures the execution of conduct examinations.
  • Periodically briefs executive management on enterprise projects and initiatives that may impact fraud risk.
  • Serves as a mentor to peers and team members for assigned area of responsibility.
  • Develops and implements training plans tied to fraud risk management through understanding of regulatory and industry trends.
  • Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

SQLData AnalysisCommunication SkillsAnalytical SkillsMentoringAttention to detailOrganizational skillsWritten communicationComplianceInterpersonal skillsProblem-solving skillsMS OfficeReportingTrainingActive listeningRisk Management

Posted about 9 hours ago
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📍 United States of America

🔍 Pharmaceutical

🏢 Company: DSI👥 5001-10000ConsultingSecurityProfessional Services

  • 7 or more years training and compliance background and strong knowledge of FDA and EU regulatory requirements, industry audit processes, and Data Management best practices required.
  • 7 or more years' experience in clinical data management experience in a medical device, pharmaceutical company, or similar environment (e.g., CRO); oncology, immunology, or complex disease preferred
  • 7 or more years of working knowledge of Clinical trial data systems and/or EDC lab management tools is a preferred
  • Leads development and implementation of Data Management departmental strategy and solutions related to process development, improvement, and training.
  • Lead and coordinate development of DM processes and templates and ensure consistent execution of tasks and activities across programs.
  • Prepare internal teams for audits and compliance.

Project ManagementGCPCommunication SkillsAnalytical SkillsWritten communicationComplianceInterpersonal skillsExcellent communication skillsProblem-solving skillsVerbal communicationTrainingCross-functional collaborationRisk ManagementTeam managementStakeholder managementProcess improvementData modelingData analyticsData managementChange Management

Posted about 10 hours ago
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🔥 Director LPP and PPEL Claims
Posted about 10 hours ago

📍 United States of America

💸 125000.0 - 140000.0 USD per year

🏢 Company: Careers👥 101-250PublishingTrainingHuman ResourcesCareer PlanningProfessional Services

  • Four-year college degree- Juris Doctorate preferred
  • Experience in claims leadership.
  • Experience in professional liability claim handling processes and procedures.
  • Experience with the legal principles of professional liability and damages, as well as legal procedures and the workings of legal institutions.
  • Must possess appropriate insurance adjusting license(s) as needed.
  • Lead, mentor, and supervise a team handling Lawyers and Miscellaneous Professional Liability claims.
  • Manage claims in accordance with company policies, procedures, and relevant state laws and regulations.
  • Conduct and coordinate thorough investigations to assess coverage, liability, and damages.
  • Maintain accurate claim file documentation and timely follow-up.
  • Serve as the primary point of contact for insureds throughout the claim process.
  • Establish, monitor, and adjust claim reserves in a timely and accurate manner.
  • Coordinate the defense of litigated claims, including selecting and managing counsel and approving legal expenses.
  • Negotiate and settle claims within delegated authority and attend mediations, arbitrations, and trials as needed.
  • Support internal and external audits and collaborate with Underwriting through claim insights and summaries.
  • Perform deductible collection and provide backup for absent team members as needed.
  • Other duties as assigned.

LeadershipPeople ManagementCommunication SkillsAnalytical SkillsMentoringNegotiationWritten communicationComplianceInterpersonal skillsVerbal communicationActive listeningClient relationship managementRisk ManagementTeam management

Posted about 10 hours ago
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📍 WorldWide

🧭 Full-Time

🏢 Company: Transparent Hiring

  • Experience in recruitment or completed courses in the recruitment field
  • Native Russian and confident English (B2–C1 level)
  • Clear communication, friendliness, and strong attention to detail
  • Ability to prioritize and stay organized
  • Curiosity and willingness to learn fast
  • Interest in international hiring and remote work culture
  • Review applications and pre-screen potential candidates
  • Conduct initial interviews and evaluate soft skills
  • Post and update job descriptions on job boards and social media
  • Maintain a clear and organized candidate tracking in the ATS
  • Support the hiring process from first contact to offer
  • Communicate with candidates and answer their questions

HR ManagementCommunication SkillsAttention to detailOrganizational skillsInterpersonal skillsActive listeningRecruitmentEnglish communication

Posted about 10 hours ago
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