- Supervise a team of 10-15 staff to ensure high-quality enrollments and care management services.
- Oversee client outreach, enrollments, and the creation of Individual Care Plans.
- Drive the team to meet key performance indicators (KPIs).
- Collaborate with the Director(s) of Enhanced Care Management to implement process improvements.
- Provide clinical oversight, including staff supervision, clinical sign-offs, and leading IDT meetings.
- Serve as a clinical consultant for complex cases and provide direct care management when needed.