Active RN license in California; willingness to obtain additional state licensure as needed.
3 years of people management experience. 5 years preferred.
2-3 years of care management experience.
1-2 years of post-acute experience.
Responsibilities:
Supervise a team of approximately ten Lead Care Managers to ensure high-quality care management services.
Oversee the creation of Individual Care Plans, assessing if clients' needs can be managed by an ECM Lead Care Manager; serve as an escalation point when necessary.
Drive the team to meet key performance indicators (KPIs) effectively.
Collaborate with the Director of Enhanced Care Management to implement changes and process improvements.
Provide direct care management as needed to support organizational goals.