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DaVita (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. DaVita is working to help increase equitable access to care for patients at every stage and setting along their kidney health journey—from slowing progression of kidney disease to streamlining the transplant process, from acute hospital care to dialysis at home. As of March 31, 2022, DaVita served 200,800 patients at 2,809 outpatient dialysis centers in the U.S. The company operated an additional 346 outpatient dialysis centers in 11 other countries worldwide. DaVita has reduced hospitalizations, improved mortality and worked collaboratively to help propel the kidney care community to adopt an equitable, high-quality standard of care for patients around the globe. To learn more about what it means to be a part of our Village, visit Careers.DaVita.com . DaVita is an equal opportunity employer- Male/Female/Veterans/Disabled. To learn more about what this means click here . We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.                                    We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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🔥 Revenue Specialist III, ROPS
Posted about 11 hours ago

📍 United States of America

💸 41600.0 - 64480.0 USD per year

🔍 Healthcare

  • High School Diploma or equivalent required
  • 2 years of healthcare experience in Revenue Operations or experience working with a variety of health care insurance payers is preferred
  • Experience with using Microsoft Word, Excel, Access and Outlook
  • Excellent communication skills: (Written & Verbal). The position involves regular communication with insurance payers, internal teams, and customers
  • Excellent decision making and problem-solving skills: Patient account and every insurance payer is different. The ability to think through a situation and carefully identify the best action to take is critical to be successful at this role
  • Ability to adapt quickly and manage stress: Our environment can change quickly and on a daily basis. Adapting and managing stress is important for success
  • Relationships Building: Working in teams and with other departments is central to this position
  • Research and input system architecture changes for insurance setup objects in support of generating revenue and claims for billing
  • Implement and resolve highly complex payer contract requirements into DaVita’s systems
  • Respond to internal teams’ inquiries on contract, revenue, plan management and billing attributes
  • Perform duties for the revenue operations department related to either contract management, revenue management or insurance plan management including billing templates (i.e. UB04, HCFA 1500)
  • Communicate with insurance payers to understand network coverage, relationships and contract terms to ensure timely and accurate reimbursement for dialysis services rendered at our clinics
  • Process payer, partner and customer requests to ensure center and payer information is loaded into the billing system for accurate billing including single patient agreements
  • Respond timely and accurately to payer communications and bulletins
  • Collaborate with other revenue operations teams to ensure seamless processes across teams
  • Help identify process changes and opportunities for continuous improvements
  • Always maintain current system setup attributes, including new technology, and charge master items
  • Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
  • Understand how setup objects/contract/payer requirements and system logic tie together in the billing system by collecting, analyzing, interpreting and summarizing data from source systems
  • Attend team meetings, phone conferences, and training as scheduled
  • May be asked to work overtime as needed
  • Know, understand and follow teammate guidelines, employment policies, and department or company procedures

SQLData AnalysisCommunication SkillsAnalytical SkillsAttention to detailProblem-solving skillsProcess improvement

Posted about 11 hours ago
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📍 United States of America

💸 78000.0 - 93000.0 USD per year

🔍 Healthcare

  • Bachelor's degree required from accredited university with a focus in Business, Project Management, Economics, Finance, Statistics, Mathematics, or MIS, Health Administration
  • 10+ years of demonstrated experience in healthcare analytics may be substituted for a degree
  • Supervisory experience demonstrating willingness, desire, and ability to supervise with aptitude for coaching, mentoring, training, and developing teammate skills
  • Solid data analysis experience - proficient in SQL, Excel, Access, or other analytical applications and be willing to learn new internal systems and tools
  • Strong written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization
  • Demonstrated project management and/or consultative skills when addressing complex inquiries from teammates/customers
  • Proven ability to complete projects with tight deadlines and time constraints
  • Strong time management skills with the ability to manage/lead multiple tasks and projects simultaneously and in a multi-site environment
  • Demonstrated ability to function independently and as a member of a cross-functional group
  • Proven ability to own and be responsible for key projects and processes
  • Ability to make timely and quality decisions
  • Ability to influence peers and build strong relationships across departments/teams and can demonstrate poise and assertiveness in holding peers accountable
  • Strong computer skills and proficiency in Microsoft Office (Excel, Access, Word, Outlook, and PowerPoint)
  • Provide daily supervision, direction, mentoring, coaching, and performance management to teammates
  • Ensure high quality customer service according to department and company policy
  • Monitor team productivity and progress of specific area job functions
  • Determine staffing plans that promote the most effective use of all teammates
  • Establish, communicate, and ensure departmental goals and objectives are achieved
  • Address teammate relations issues appropriately and escalate to manager as necessary
  • Assist manager with teammate employment activity such as hiring, promoting, job performance, evaluations, PTO, and disciplinary action as required
  • Write and conduct teammate annual Performance Development Reviews (PDRs) as required
  • Maintain teammate records in compliance with DaVita policy's and any applicable laws
  • Understand and communicate DaVita company policies and procedures
  • Work with People Services and manager to recruit teammates with appropriate skills and experience
  • Know, understand, and follow DaVita teammate guidelines as well as local safety and security policies and procedures
  • Lead or actively participate in special projects
  • Serve as a liaison between the data analytics team and other departments to ensure business needs are met in an efficient and effective manner
  • Support the analytics team manager via business acumen and technical knowledge
  • Meet tight deadlines in a time sensitive and resource constrained project environment
  • Provide frequent updates to manager regarding the status of activities and initiatives
  • Assist with CQI (Continuous Quality Improvement) projects or other efforts designed to improve effectiveness/efficiency of the business
  • Identify system and process improvements opportunities and make recommendations
  • Perform root cause analysis on large amounts of datasets and create detailed reports for strategic business issues and opportunities
  • Identify system and process improvements and recommend process improvement plans
  • Provide accurate and timely reporting of performance metrics to the senior leadership team as required or scheduled
  • Maintain reporting continuity, integrity, and communication among analytical departments
  • Champion the DaVita Mission and Values both internally and externally
  • Attend team meetings, phone conferences, and training as scheduled or needed
  • Perform other duties as assigned or required

LeadershipProject ManagementSQLData AnalysisCommunication SkillsAnalytical SkillsCustomer serviceMicrosoft OfficeMentoringCoachingReportingProcess improvementData analytics

Posted about 22 hours ago
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🔥 Analyst, IKC Program Management
Posted about 23 hours ago

📍 United States of America

💸 56500.0 - 75000.0 USD per year

🔍 Healthcare

  • Advanced proficiency in MS Excel and PowerPoint required; intermediate proficiency in MS Word and Outlook
  • Experience with VBA and SQL a plus
  • Healthcare background or educational experiences preferred
  • Assist with the compilation and review of data and submissions related to CMS audit notifications in collaboration with teammates and other workgroups
  • Assist with creating deliverable timelines and executing action plans for the purposes of internal and external compliance
  • Address program administration-related data queries and work collaboratively with teammates to provide resolutions to leadership and field operators
  • Conduct regular communications with DaVita IKC Operations team to ensure ongoing compliance needs are met, and conducts operational reporting development and delivery
  • Assist with preparing materials for presentation to senior level management
  • Act as a liaison between different business lanes within DaVita departments to facilitate the collection and analysis of program administration parameters
  • Make significant contributions to the definition of content/agendas and research for special projects

Project ManagementSQLData AnalysisVBACommunication SkillsAnalytical SkillsProblem SolvingMicrosoft OfficeOrganizational skillsWritten communicationComplianceMicrosoft Office SuiteTeamworkReportingData entryData visualizationData managementPowerPoint

Posted about 23 hours ago
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📍 United States

🧭 Full-Time

💸 19.0 - 27.0 USD per hour

🔍 Healthcare

  • Minimum of 2 years of experience in a healthcare administrative or patient-facing role
  • Experience in nephrology, transplant services, or specialty care preferred
  • Strong communication and interpersonal skills, with the ability to support patients through complex medical processes
  • Proficiency in EHR systems (e.g., Epic) and Microsoft Office Suite
  • Excellent organizational skills, with the ability to prioritize, multitask, and maintain attention to detail
  • Knowledge of insurance processes, medical terminology, and patient privacy (HIPAA) compliance
  • Conduct initial outreach to new patients, gather intake information, and schedule consultations and evaluations
  • Provide patients with clear, accurate education regarding the transplant process, required testing, timelines, and next steps
  • Serve as a primary point of contact for patient questions, follow-ups, and care coordination needs
  • Own and manage the patient call center function, ensuring timely, empathetic, and effective communication
  • Track and respond to patient inquiries, coordinate messages between patients and providers, and document communication in the EHR
  • Coordinate multidisciplinary care plans and logistics across departments
  • Collaborate with Nephrologists to review and support patient care plans
  • Ensure accurate sharing of clinical documentation, test results, and care notes across teams
  • Track referral status and patient readiness in coordination with clinical leadership
  • Assist the Administrator in processing and tracking incoming referrals
  • Ensure all required records, labs, imaging, and documentation are collected for each referral
  • Monitor and maintain patient tracking systems, performance metrics, and status updates

Communication SkillsMicrosoft ExcelCustomer serviceOrganizational skillsMicrosoft Office SuiteInterpersonal skillsActive listeningData entryCustomer support

Posted 1 day ago
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📍 United States of America

💸 75200.0 - 110400.0 USD per year

🔍 Healthcare

  • Bachelor’s Degree in Nursing required (and licensure in state of residence)
  • 4 – 6 years of Relevant Work Experience
  • Renal experience preferred
  • Prior Management experience preferred
  • Demonstrated experience in student nursing Education
  • Experience in healthcare performance coaching
  • Case Management experience preferred
  • Population health and/or large payor experience preferred
  • C-suite presentation experience preferred
  • Strong communication skills, both written and oral
  • Prior experience in teaching & coaching remotely
  • Basic computer skills and proficiency in MS Word, Outlook and Excel
  • Current CPR certification preferred
  • Certified Nephrology Nurse or Certified Case Manager Preferred
  • Current driver’s license with positive driving record required; ability to meet requirements of insurance coverage
  • Provides RNs the opportunity to demonstrate their capacity to perform patient care in a safe, effective, and efficient manner as aligned with the IKC Care Delivery Model
  • Identifies learning and performance improvement opportunities and provides recommendations based on their clinical expertise to assist IKCNs in the successful implementation and development of their role
  • Facilitates accountability for quality patient care
  • Provide targeted 1:1 and group coaching within the assigned market on identified nursing performance gaps
  • Collaborate with auditing and clinical services to escalate scaled trends
  • Deliver foundational nursing content that represents Care Delivery Model expectations
  • Participate in the development of materials as a subject matter expert
  • Systematically deliver and collect quarterly RN assessments to assess and evaluate coaching success
  • Travel as needed within the market of (OH, IL, MI, MN, WI)

Communication SkillsMentoringWritten communicationCoachingInterpersonal skillsMS OfficeCritical thinkingTraining

Posted 1 day ago
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🔥 Social Worker (IKC)
Posted 1 day ago

📍 United States

💸 62000.0 - 91000.0 USD per year

🔍 Healthcare

  • Master’s degree in Social Work from an accredited institution.
  • State licensure as a Licensed Clinical Social Worker (LCSW) required.
  • At least 2-4 years of clinical experience, preferably in healthcare settings.
  • 2 years of renal experience preferred.
  • Previous behavioral health experience and/or hospice or palliative care experience preferred.
  • Work directly with patients and families (70% of the time).
  • Provide behavioral health support to high risk patients and their families, helping them navigate the complexities of kidney disease, and increase coping.
  • Connect patients and families with community resources and support services, including financial assistance, behavioral health services, and care needs services.
  • Assist patients and families with goals of care conversations, and provide education on the advance care planning process.
  • Educate patients, families, and caregivers about available palliative and hospice care services, advocating for patient needs and preferences.
  • Collaborate with interdisciplinary teams to develop and implement individualized care plans that address the physical, emotional, and spiritual needs of patients. Liaise with dialysis clinic staff and outside providers (30% of the time).

Communication SkillsInterpersonal skillsRelationship buildingTeamworkEmpathyActive listening

Posted 1 day ago
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📍 United States of America

💸 82000.0 - 121000.0 USD per year

🔍 Healthcare

  • 2-4 years of healthcare, strategy, or project management experience
  • Recent dialysis clinic experience required
  • RN, CCHT, or equivalent experience highly preferred
  • Proven track record of being highly collaborative with the ability to impact change and improve clinical quality outcomes
  • Ability to analyze and interpret data
  • Strong project / time management skills and ability to operate independently
  • Must reside in Mountain Time Zone
  • Applies subject matter expertise in CVC removal process and Adequacy management
  • Collaborates with key teams across the Village to drive critical clinical quality measures for patients. This is a significant effort that requires a highly collaborative individual with strong skills in project management and communication, as well as the ability to drive work across many cross-functional stakeholders
  • Partners closely with Clinical Services teams to understand their needs and support, as needed, to meet quality measure goals
  • Develops communications to support the team’s clinical strategy
  • Has the ability to understand complex program eligibility rules and analyze data to drive results
  • Presents comfortably and compellingly to senior audiences
  • Works closely with teammates in the field and develops long-standing relationships with operators and clinicians

Project ManagementData AnalysisProject CoordinationCommunication SkillsAnalytical SkillsCollaborationStrategic thinkingChange Management

Posted 1 day ago
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📍 United States of America

💸 48920.0 - 82000.0 USD per year

🔍 Health care

  • 5+ years’ experience with accounting, transactions or medical billing systems a plus
  • Health care and medical billing/collections/overpayment remediation or experience is preferred
  • Knowledge or experience working with a variety of health care insurance payers is preferred
  • Intermediate computer proficiency in Microsoft Office including Excel and Outlook
  • Supports lower complexity analysis by utilizing data to identify trends or recommend opportunity areas
  • Identifies & evaluates specific claims or patient records relevant for an analysis or report utilizing a combination of business knowledge and tools such as Excel, SQL and Tableau
  • Troubleshoots issues or data errors with guidance
  • Supports reviewing of requirements & participates in UAT processes as needed
  • Supports the solving of business problems and analytics by executing on outlined approach & utilizing business subject matter expertise (ex. Identifying how a system enhancement can solve a business need)
  • Synthesizes analysis takeaways and visualizes with guidance
  • Participates actively in all working sessions
  • Sends recaps from meetings
  • Maintains up to date documentation for reports, processes and analysis assumptions
  • Keeps track of assigned work & balances multiple priorities in order to complete work timely
  • Partners with stakeholders by clearly responding to questions and keeping them informed of necessary updates

SQLBusiness AnalysisData AnalysisTableauCommunication SkillsAnalytical SkillsProblem SolvingMicrosoft OfficeAttention to detailMultitaskingReportingData visualization

Posted 1 day ago
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📍 United States

🧭 Full-Time

💸 110100.0 - 161700.0 USD per year

🔍 Healthcare

  • Current unrestricted NP license to practice in the state
  • Minimum 2 years of NP experience in Family Practice, Internal Medicine, or General Medicine
  • DEA license (or eligible within 90 days of hire)
  • Current BLS/CPR certification
  • Proficient in Epic or similar EHR system
  • Intermediate computer skills with proficiency in Microsoft Word, Excel, and Outlook
  • Home office setup with high-speed internet and reliable transportation
  • Perform in-person Evaluation & Management (E&M) appointments for transplant recipients
  • Review labs and clinical data to make timely care plan adjustments in collaboration with supervising nephrologists
  • Manage and adjust immunosuppressant therapies and chronic disease medications
  • Handle prescription management, refills, and patient referrals
  • Maintain a thorough and comprehensive EHR for each patient, including accurately recording the appropriate diagnosis codes and treatment codes

Microsoft Excel

Posted 2 days ago
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📍 United States of America

🧭 Full-Time

💸 97000.0 - 181000.0 USD per year

🔍 Healthcare

  • 10+ years of work experience in management consulting, process engineering, investment banking or a corporate strategy role preferred.
  • Recent experience working in value-based care preferred.
  • Demonstrated experience and/or interest in healthcare delivery and patient experience
  • Strong analytical and presentation skills are preferred
  • Highly collaborative with the ability to impact change
  • Demonstrated ability to recognize, prioritize, and evaluate workload and specific growth opportunities
  • Possesses the ability to balance strategic vision and execution capabilities to deliver results
  • Proficiency in PowerPoint and Excel
  • Comfort with ambiguity
  • Outstanding conceptual, analytical and strategic skills; strong business and financial acumen with a sense of shareholder responsibility
  • Strong executive communication skills
  • Ability to effectively handle and drive multiple projects with multiple teams
  • Willingness to understand the complexity of healthcare markets
  • Evaluate effectiveness and scalability of field initiatives
  • Partner and collaborate with key teams
  • Determine how to best organize our frontline and field leadership teams to best deliver integrated care for ESKD patients
  • Collaborate with key stakeholders across the Village to design scalable solutions for our teams and work to build consensus around recommendations
  • Evaluate performance of current initiatives and complete analysis to understand best opportunities to improve clinical outcomes and reduce total cost of care
  • Gap analysis of where new processes or products could enhance clinical quality and teammate efficiency
  • Evaluation of ideas generated by field teammates and business stakeholders
  • A continuous improvement mindset, adopting an iterative approach to testing
  • An integrated care thought leader in developing the next generation teammate facing IT systems
  • Performs hypothesis development, research, insight generation, and business recommendations
  • Leads the development, piloting, deployment and measurement of outcomes for processes and workflows that drive the IKC Care Model
  • Builds complex models and conducts financial planning and analyses to assess impact on business metrics
  • Conveys findings in a cohesive story, including summarizing insights from analysis
  • Distills complex business problems into cohesive, impactful stories
  • Build consensus for best demonstrated practices across several stakeholders

Project ManagementSQLBusiness AnalysisData AnalysisCross-functional Team LeadershipProduct DevelopmentStrategyCommunication SkillsCollaborationReportingStakeholder managementProcess improvementFinancial analysisData modelingPowerPoint

Posted 2 days ago
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