- Proactively identify and contact patients for follow-up appointments and treatment plan adjustments.
- Manage patient scheduling using Google Calendar, ORCHID, and CERBO EHR.
- Maintain and update patient records in CERBO EHR and Brite Hormone Prescribing.
- Process patient communications, emails, and secure messages.
- Assist in developing standard operating procedures.
- Coordinate with the Health Coach and Nurse Practitioner for seamless care.
- Participate in team meetings to discuss operations and improvements.