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Talent Pool - Account Manager (German Speaking)

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💎 Seniority level: Manager, 2~3 years

📍 Location: Germany, Austria, Belgium, Luxembourg, Poland

🏢 Company: Slasify👥 11-50💰 Seed about 4 years agoInformation ServicesComplianceEmploymentHuman ResourcesInformation Technology

🗣️ Languages: English, German

⏳ Experience: 2~3 years

🪄 Skills: Project ManagementCommunication SkillsOrganizational skillsAccount ManagementFluency in EnglishClient relationship managementSales experienceCRM

Requirements:
  • Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Fluency in English and German a must
  • Minimum 2~3 years of experience in a client facing role
  • Familiarity with local regulations in Germany
  • High attention to detail and excellent organizational skills
  • Experience with CRM software and project management tools
  • Proven ability to juggle multiple client accounts and time-sensitive projects at a time
  • Excellent listening, collaboration and cross-cultural patience and understanding
  • Go-getter attitude with strong problem solving skills and a curiosity to learn
  • Ability to work independently without constant supervision, prior remote working experience is a plus
  • Strong verbal and written communication skills
Responsibilities:
  • Develop trusted advisor relationships with clients
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Responsible for the onboarding and offboarding of clients and its employees
  • Clearly communicate/update the progress of monthly/quarterly initiatives to leadership
  • Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing
  • Accurately crosscheck and confirm payroll and reimbursements of clients’ employees
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed
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