Talent Pool - Account Manager (German Speaking)

Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role Fluency in English and German a must Minimum 2~3 years of experience in a client facing role Familiarity with local regulations in Germany High attention to detail and excellent organizational skills Experience with CRM software and project management tools Proven ability to juggle multiple client accounts and time-sensitive projects at a time Excellent listening, collaboration and cross-cultural patience and understanding Go-getter attitude with strong problem solving skills and a curiosity to learn Ability to work independently without constant supervision, prior remote working experience is a plus Strong verbal and written communication skills

Develop trusted advisor relationships with clients Ensure the timely and successful delivery of our solutions according to customer needs and objectives Responsible for the onboarding and offboarding of clients and its employees Clearly communicate/update the progress of monthly/quarterly initiatives to leadership Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing Accurately crosscheck and confirm payroll and reimbursements of clients’ employees Collaborate with sales team to identify and grow opportunities within territory Assist with challenging client requests or issue escalations as needed