Remote Call Center Jobs

Customer service

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🔥 Operations Coordinator (Media & Publishing)

Posted about 6 hours ago

📍 Philippines

🧭 Full-Time

🔍 Media & Publishing

🏢 Company: C9 Staff

🔧 Requirements

Detail-Oriented
Highly Organized
Problem-Solver
Clear Communicator
Collaborative Team Player
Digital Media Familiarity
Tracking Knowledge
Financial Awareness
Experience with ClickUp, Asana, Monday.com, or HubSpot is preferred

💡 Responsibilities

Maintain and update publisher contact details for accuracy
Consolidate duplicate publisher records or aliases in CRM systems
Correspond with publishers during onboarding—coordinate link building, pixel testing, and billing verification
Track, document, and support new publisher launches, tests, and turn-downs with Publisher Managers
Ensure publisher property information is correctly logged and up to date
Request and store benchmark stats for performance projections
Process test orders for new accounts and assist with troubleshooting as needed
Request, review, and store publisher media kits and placement samples
Ensure creatives match publisher specs and requirements
Coordinate internal review, feedback, and approvals for placement comps
Store client-approved creatives and keep live documentation current
Generate and distribute tracking links, ensuring proper setup and communication
Request postback integrations, piggyback pixels, and manage testing workflows
Liaise with finance teams to communicate billing terms and project details
Ensure insertion orders are in place for all billing needs
Monitor and log billing changes and opportunities in the project management system
Maintain clean data in project management and CRM platforms
Monitor automations and troubleshoot any issues to keep workflows running efficiently
Maintain internal documentation, templates, and tracking logs
Support internal communications to ensure priorities are clear and processes are followed

Project Management Project Coordination Operations Management Communication Skills Microsoft Excel Customer service Attention to detail Organizational skills Time Management Written communication Excellent communication skills Adaptability Problem-solving skills Teamwork Reporting Active listening Cross-functional collaboration Data entry CRM Financial analysis Data analytics Data management Customer support

Posted about 6 hours ago

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🔥 Customer Support Manager (Night Shifts)

Posted about 7 hours ago

📍 Ukraine

🧭 Full-Time

🏢 Company: Talent First👥 11-50 Technical Support Information Technology Recruiting

🔧 Requirements

Minimum 2 years of experience in a customer support role.
Strong written communication skills in English (B2 level or higher).
Ability to handle multiple tasks simultaneously and work effectively in a remote environment.
Experience using customer support tools (e.g., Zendesk, Freshdesk, or similar platforms).
A proactive, problem-solving mindset with a focus on delivering an excellent customer experience.

💡 Responsibilities

Provide top-tier customer support via email and chat channels, ensuring prompt, helpful, and professional responses.
Handle escalations and complex cases while maintaining a high level of customer satisfaction.
Collaborate with cross-functional teams (product, marketing, and tech) to resolve issues and improve the customer experience.
Track and analyze customer feedback to identify trends and propose actionable improvements.
Assist with developing and improving support processes and policies.
Support the onboarding and training of new team members as needed.
Prepare regular reports on support performance and customer satisfaction.

Customer service Written communication Reporting Team management Technical support Customer support English communication

Posted about 7 hours ago

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🔥 Personalized Support Expert 2

Posted about 7 hours ago

📍 Colombia

🔧 Requirements

Fluent in English language (both oral and written)
3+ years’ experience in a client-facing technical role, preferably in supporting REST API and ability to understand and troubleshoot issues with cloud solutions.
Experience working with top tier customers.
Supporting customers with service level agreements (SLAs) of 3 hours or less, utilizing a ticket system such as Zendesk.
Excellence in task prioritization and evaluation of situational urgency.
Advanced time management skills and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.

💡 Responsibilities

Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates, the Twilio Product and Engineering teams including filing JIRAs to report reproducible bugs.
Be ready to assist our customers when they need us. This position may require working an irregular shift, including the weekend/holidays (Shifts are subject to change based on evolving team and customer needs).

Cloud Computing Zend Framework Jira REST API Customer service Troubleshooting English communication

Posted about 7 hours ago

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🔥 Commercial Service Technician - Nashville, TN

Posted about 7 hours ago

📍 United States of America

🧭 Full-Time

🔍 Commercial Kitchen Service

🏢 Company: smart_care

🔧 Requirements

1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
Valid driver’s license and acceptable motor vehicle record
Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends

💡 Responsibilities

Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
Install all parts ordered for the customer in a timely and professional manner and in line with company policy

Problem Solving Customer service Troubleshooting Computer skills Technical support Scripting

Posted about 7 hours ago

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🔥 Commercial Service Technician - Cleveland, OH

Posted about 7 hours ago

📍 United States of America

🧭 Full-Time

🔍 Commercial Kitchen Service

🏢 Company: smart_care

🔧 Requirements

High School diploma or equivalent
1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
Valid driver’s license and acceptable motor vehicle record
Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
Availability for occasional overnight travel as assigned

💡 Responsibilities

Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
Communicate with manufacturers as needed to help with diagnoses and parts identification
Consult with the Technical Assistance Group for technical support while onsite
Install all parts ordered for the customer in a timely and professional manner and in line with company policy
Promote and recommend other services provided by Smart Care to customers when needed
Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
Follow safe work practices and accident prevention procedures
Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
Maintain productivity levels in accordance with company standards

Customer service Troubleshooting

Posted about 7 hours ago

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🔥 Website Manager

Posted about 7 hours ago

📍 United States

🏢 Company: Ascension Publishing Group

🔧 Requirements

Experience with Shopify is required.
Familiarity with the Catholic publishing industry is preferred.
Proficiency with HTML, CSS, and JavaScript is preferred.
Expertise with web metrics is preferred.
5+ years managing a high-volume website is preferred.
Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration, Marketing, or a related field is required.
Exceptional interpersonal, verbal, and written communication skills.

💡 Responsibilities

Develop and execute website plans.
Project and relationship management.
Develop and achieve metrics.

Project Management HTML CSS Javascript Shopify Customer service

Posted about 7 hours ago

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🔥 Sr. Manager, Client Program Management

Posted about 7 hours ago

📍 United States of America

🏢 Company: asurioncareers_us

🔧 Requirements

5+ years in client account management or related client-facing operational or project management experience
Exceptional interpersonal, verbal and written skills and the ability to effectively present ideas and information
Ability to quickly learn and understand Asurion systems, platforms, and processes from enrollment to cancellation.

💡 Responsibilities

Owning client relationships for project and product-level engagements, including internal/external communication, program management, implementation, and identification of new business opportunities
Regularly interacting with clients’ teams to address ad hoc questions/issues, tirelessly advocating for the value of Asurion products & capabilities, and aggressively resolving client concerns regarding our programs or their performance and perception
Acting as a primary point of contact for implementation teams; providing a clear vision of client goals and assessing levels of engagement between Asurion & the Client

Project Management Cross-functional Team Leadership Operations Management Analytical Skills Customer service Agile methodologies Organizational skills Presentation skills Written communication Interpersonal skills Excellent communication skills Relationship building MS Office Account Management Negotiation skills Verbal communication Reporting Active listening Client relationship management Budgeting Cross-functional collaboration Sales experience Risk Management Stakeholder management Computer skills Financial analysis Data analytics Change Management

Posted about 7 hours ago

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🔥 Regional Distribution Sales Representative

Posted about 7 hours ago

📍 United States

🧭 Full-Time

💸 113752.0 - 139031.0 USD per year

🔍 Wholesale Distribution

🏢 Company: search👥 90000-100000

🔧 Requirements

Bachelor’s degree or higher (completed and verified prior to start) and One (1) year of Territory Management Sales experience in wholesale distribution for either electrical, construction or industrial market
High school diploma plus 10 years of Territory Management Sales experience in wholesale distribution for either electrical, construction or industrial market
Current, valid Driver’s License.

💡 Responsibilities

Grow 3M business with key distribution partners in assigned geography
Deliver the 3M EMD Brand Promise to distribution
Use analytic and category management skills to Identify, influence, and manage new sales and conversion opportunities in the Channel
Report and manage product stock levels and new product stock suggestions to generate orders
Conduct Quarterly Business Reviews with key accounts/executives
Identify and develop marketing and promotional activities
Build relationships with new and existing stakeholders to increase sales
Communicate, present, and sell local and national promotions to multiple stakeholders
Coordinate and implement events, training, and merchandising sales plans
Manage contracts and RFQ’s
Conduct multiple weekly Authorized Distributor branch visits
Training distributor counter and sales personnel
Works on a team of Commercial & Industrial sales professionals and partner with 3M divisions

Product Management Salesforce Communication Skills Customer service Relationship building MS Office Account Management Negotiation skills Sales experience Market Research Data analytics

Posted about 7 hours ago

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🔥 Provider Relations Representative

Posted about 7 hours ago

📍 United States

🧭 Contract

🔍 Healthcare

🏢 Company: computer_aid

🔧 Requirements

Bachelor's degree and 2 years of experience or Associates degree and 4 years of experience in a healthcare customer service environment
Demonstrated ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
Strong analytical skills with the ability to identify issues and implement effective solutions
Proficient in general office practices and software packages, including Microsoft Office Suite and communication tools
Exceptional verbal and written communication skills, with the ability to convey information clearly and effectively
Ability to work independently and as part of a team, fostering a cooperative work environment

💡 Responsibilities

Develop and maintain positive relationships with assigned providers
Act as the first point of contact for provider inquiries, ensuring timely and accurate responses to their questions
Interpret and explain complex information, proactively following up on inquiries and ensuring satisfaction
Maintain detailed records of interactions, transactions, and comments
Assist in the preparation and distribution of communication materials, including drafting and sending out written notices
Collaborate with team members on various projects, providing support as needed to meet team goals
Perform other tasks as required to support the team’s objectives

Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Written communication Microsoft Office Suite Interpersonal skills Excellent communication skills Relationship building Verbal communication Active listening Data entry Customer support

Posted about 7 hours ago

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🔥 Associate Account Manager, ANZ

Posted about 7 hours ago

📍 Melbourne/Sydney

🔍 AdTech / MarTech

🏢 Company: Branch Metrics

🔧 Requirements

1-2 years + of professional experience in Sales, Account Management, Customer Success, Software Consulting, Technical Account Management, Technical Consulting or similar customer-facing roles
Proven ability to communicate effectively in Korean, both written and verbally
Excellent client management skills, a bias for action, strong sense of accountability, an ability to perform hands-on technical work when needed, and the ability to lead projects and interact with global teams
Experience supporting customers with cloud-based SaaS solutions
Problem-solving skills around business and technical product questions
Ability to analyze & interpret business requirements and customer interactions to anticipate and guide client needs in order to drive value-based use-case adoption
Experience proactively handling customer expectations and leading all aspects of customer communications throughout the customer lifecycle
A self-starter mentality with an entrepreneurial spirit and a knack for quickly adapting to new tools (e.g. Asana, Salesforce, etc.)
Experience pulling and manipulating aggregate-level data using tools like Looker, Tableau, Google Analytics, etc. Experience using productivity tools like JIRA, Asana, Notion, Catalyst etc.

💡 Responsibilities

Take ownership of the entire customer lifecycle, where you will develop and implement strategies to increase usage, adoption, and growth
Develop deep expertise with the Branch platform to build an advisory relationship with customers and proactively share creative solutions to meet customer needs
Collaborate cross-functionally with Sales, Support, Product, and Engineering teams to participate in strategic success planning, quarterly business reviews (QBRs), and executive business reviews (EBRs), ensuring next steps for support tickets and feature requests are secured
Function as a vital link between our customers and Branch to proactively set customer expectations, identify gaps, participate in customer communications, and provide enablement for users
Build compelling demonstrations, presentations, and business value documents
Identify and resolve business issues
Assist and support with technical issue resolution
Accelerate adoption, manage engagement, and lead value creation

Business Intelligence Data Analysis Salesforce Google Analytics Jira Tableau Communication Skills Analytical Skills Customer service RESTful APIs Problem-solving skills Account Management Client relationship management Strong communication skills Cross-functional collaboration Relationship management Sales experience Strategic thinking Customer support Customer Success SaaS

Posted about 7 hours ago

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