Technical Support
Found 25 companies.
๐Ÿข Gladly
๐Ÿ‘ฅ 101-250๐Ÿ’ฐ $40,000,000 6 months agoCustomer ServiceComputerTechnical SupportSaaSInformation TechnologySoftware๐Ÿ’ผ Private Company
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Gladly is a customer service platform revolutionizing how B2C companies connect with their customers. We replace the outdated ticket system with a unified conversation stream across all channelsโ€”voice, email, SMS, chat, and social mediaโ€”allowing for seamless, personalized interactions. This approach empowers customer service agents (we call them 'Heroes!') to build lasting customer relationships and fosters brand loyalty. Our platform leverages AI strategically to streamline workflows and empower agents to focus on complex, empathetic interactions. We're disrupting a $70B market, already serving leading brands like Allbirds, Bombas, and Warby Parker. Gladly's tech stack utilizes technologies including Cloudflare CDN and Hosting, jsDelivr, and leverages cutting-edge AI features. Our engineering culture fosters collaboration and innovation, empowering our teams to build intuitive and user-friendly solutions. We encourage a growth mindset and believe in challenging the status quo to constantly improve our platform. Our fully distributed team values work-life balance and regularly meets in person to cultivate our strong collaborative culture. We're a values-driven company that prioritizes people. Our core values emphasize teamwork, customer success, innovation, and transparency. Backed by significant funding from leading investors including Greylock Partners, NEA, and GGV Capital, we're experiencing rapid growth and looking for talented individuals to join our team and contribute to our mission. We offer competitive salaries, comprehensive benefits, and generous paid time off, creating a supportive environment for our Heroes, both personally and professionally. Gladly is a fully remote company with employees throughout the United States, showcasing our commitment to inclusivity and flexible work arrangements. Our strong work ethic is balanced by a genuine appreciation for the importance of life outside of work, creating a dynamic and rewarding environment for our team members.

๐Ÿข Cyberlogic
๐Ÿ‘ฅ 51-100Cloud Data ServicesConsultingIT ManagementTechnical SupportCloud SecurityInformation TechnologyNetwork SecuritySoftware๐Ÿ’ผ Private Company
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Cyberlogic: A Leading Managed Solutions Provider Cyberlogic is a trusted Managed Solutions Provider (MSP) delivering cutting-edge IT leadership, cybersecurity, cloud solutions, and business intelligence to a diverse range of clients globally. For nearly three decades, we've driven digital transformation, partnering with businesses across numerous sectors, including the international maritime industry, to improve processes, enhance growth, and secure their valuable data. We operate from offices in South Africa, Mauritius, and the UK, offering flexible remote work options. Our expertise spans a broad technology landscape, leveraging a robust tech stack that includes Azure cloud technologies (Azure Data Factory, Azure Databricks, Azure SQL Database), PySpark, SQL, and various relational and NoSQL databases. Our data engineering teams build and maintain scalable data pipelines, focusing on automation and data quality. We champion agile development methodologies and prioritize a collaborative, innovative team environment that fosters continuous learning and growth. Our values center on teamwork, accountability, and a commitment to excellence. Cyberlogic is part of the Hyperclear Technology group, expanding our reach into RPA, BPM, data analytics, and decisioning technology. This provides our employees with access to a wider range of opportunities and technological advancements. We are a mid-sized company (51-100 employees) with a strong reputation for providing transparent and open guidance to our clients. Our commitment extends beyond our business, partnering with the Bright Start Education Foundation through our non-profit, R4C (Ride for a Child), to support underprivileged learners. We are actively expanding our services and our team. We offer a hybrid and remote work environment with opportunities for career progression and personal development. Join us to be part of a forward-thinking team that is committed to making a real impact in the technology sector and beyond.

๐Ÿข Qualco
๐Ÿ‘ฅ 11-50CreditTechnical SupportAnalyticsInformation Technology๐Ÿ’ผ Private Company
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Qualco is a leading Fintech solutions provider specializing in analytics-driven software for debt management. We build highly scalable enterprise solutions used by banking, financial services, and other industries in over 35 countries. Our unique value proposition lies in providing end-to-end technology that streamlines credit recovery processes, offering clients improved efficiency and data-driven insights. We utilize a robust tech stack including ASP.NET, C#, SQL databases, Microsoft ETL tools, and IIS, fostering a collaborative engineering culture that prioritizes innovation and problem-solving. Qualco values diversity and inclusivity, offering competitive compensation, comprehensive benefits, and significant opportunities for career growth. With a team of 11-50 employees, we're a dynamic and rapidly growing company shaping the future of debt management.

๐Ÿข MSH
๐Ÿ‘ฅ 251-500ConsultingHuman ResourcesTechnical SupportProfessional Services
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MSH is a professional services organization focused on solving complex challenges in human capital, technology, and business transformation for clients through innovative solutions across various domains including enterprise data, cloud transformation, digital transformation, and talent solutions.

๐Ÿข Zendesk
๐Ÿ‘ฅ 5001-10000๐Ÿ’ฐ Grant over 5 years ago๐Ÿซ‚ Last layoff almost 2 years agoCustomer ServiceData ManagementTechnical SupportEnterprise SoftwareSoftware
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Zendesk is a customer service platform that develops software to empower organizations and customer relationships. It offers easy-to-use and implement products that enable organizations to improve customer engagement, understand their customers better, and scale with growth.

๐Ÿข Upshop
๐Ÿ‘ฅ 101-250Technical SupportInformation TechnologySoftware๐Ÿ’ผ Private Company
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Upshop is a leading provider of AI-powered SaaS solutions for total store operations, specifically serving the grocery and convenience store industries. We connect Fresh, Center Store, eCommerce, and Direct Store Delivery (DSD) department operations into a single, unified platform, empowering retailers to simplify processes, increase sales, reduce shrink, and enhance food safety and sustainability. Our technology is trusted by 450+ retail chains across 50,000+ stores in 35 countries and 3 continents. Upshop's tech stack includes a robust blend of cutting-edge technologies such as SSL, HSTS, Google Analytics, Amazon Web Services, Cloudflare CDN, and various other leading tools for analytics and performance optimization. Our engineering culture values innovation and collaboration, enabling us to deliver impactful solutions for our clients. We foster a remote-first work environment promoting flexibility and work-life balance. Founded in 1989, Upshop continuously evolves its platform to meet the demands of a dynamic retail landscape. With a workforce of 101-250 employees, we are experiencing significant growth, supported by substantial funding and a strong market presence. Our commitment is to provide retailers with the tools and insights they need to thrive in today's competitive marketplace. Upshop is a fast-paced, dynamic company with a growth mindset. We're looking for talented individuals who share our dedication to innovation and are passionate about improving the retail experience through technology.

๐Ÿข Blue Water Thinking
๐Ÿ‘ฅ 51-100Technical SupportAdviceHealth Care๐Ÿ’ผ Private Company
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Blue Water Thinking is a company focused on innovative solutions in the biomedical engineering sector, specializing in user interface projects.

๐Ÿข Creative Chaos
๐Ÿ‘ฅ 1-10SEOE-CommerceTechnical SupportWeb Design๐Ÿ’ผ Private Company
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Creative Chaos is a leading technology innovation firm established in 2000, headquartered in San Francisco. Specializing in building MVPs for startups and Fortune 500 companies, it focuses on product innovation and agile development to bring ideas to life. With a global delivery network and over 300 associates, Creative Chaos has successfully completed 400+ projects across various industries, offering expertise in web applications, mobile apps, and IoT solutions.

๐Ÿข Talent First
๐Ÿ‘ฅ 11-50Technical SupportInformation TechnologyRecruiting๐Ÿ’ผ Private Company
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Talent First is a tech recruitment and outstaffing agency specializing in connecting top talent with innovative companies in the tech industry. We operate globally, leveraging our extensive network to provide tailored solutions for both candidates and clients. Our focus is on ensuring a seamless and efficient recruitment process, ultimately driving success for all stakeholders. We pride ourselves on understanding the nuances of the tech landscape. We work with a diverse range of companies across various specializations. Our commitment to quality means we only work with skilled professionals and thoroughly vet every potential candidate. This focus on quality, efficiency, and strong candidate matching sets us apart in the competitive world of tech recruitment. While we don't publicly list a specific tech stack as we work with numerous clients and technologies, our recruiters have expertise in matching developers with diverse technological needs and are adept at supporting clients with specific technology requirements. Our operational processes are efficient and focused on fostering long-term relationships, ensuring that clients and candidates remain satisfied throughout the entire placement process. We are a growing organization committed to building a supportive and successful team. Established in 2019 and currently employing 11-50 people, Talent First is continuously expanding its reach and influence in the tech recruitment market. Our global presence and dedication to fostering strong relationships with both clients and candidates are key to our success. We are committed to ethical and transparent recruiting practices, ensuring a positive experience for everyone involved.

๐Ÿข capSpire
๐Ÿ‘ฅ 101-250๐Ÿ’ฐ Private 9 months agoBusiness IntelligenceTechnical SupportInformation TechnologySoftware๐Ÿ’ผ Private Company
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capSpire is a global consulting and solutions company specializing in solving complex business and technology challenges for commodity-focused organizations. We work with some of the world's largest energy and commodity companies, delivering deep technical and industry insights to create pragmatic solutions. Our expertise spans commodity trading, risk management, and supply chain optimization, with a focus on implementing and supporting Energy Trading and Risk Management (ETRM) systems, primarily Endur. Our team comprises experienced consultants and developers proficient in Endur's technical and functional aspects. We leverage a robust tech stack including Java, .NET C#, Oracle, MS SQL Server, Connex, and cloud platforms like AWS and Azure. We embrace agile methodologies and DevOps practices, fostering a collaborative engineering culture that values continuous learning and knowledge sharing. Our global presence allows for flexible work arrangements, including robust remote work opportunities, enabling us to collaborate effectively across time zones and geographies. capSpire prioritizes employee well-being, offering extensive medical benefits, flexible work hours, generous leave policies, and a supportive work environment that celebrates diversity and camaraderie. Backed by Falfurrias Capital Partners, we are experiencing significant growth and are actively seeking talented individuals to join our dynamic team. Our commitment to excellence, innovation, and client success has made us a leading player in the ETRM/CTRM consulting space. We're proud of our collaborative culture, commitment to professional development, and work-life balance. We're looking for individuals who are passionate about solving challenging problems in the energy and commodities sector, and who want to make a meaningful impact.

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