Observe.AI empowers contact centers with cutting-edge conversational intelligence. Our platform leverages AI to analyze 100% of customer interactions, providing real-time insights that drive improved performance, from increased sales to enhanced customer retention. We're a leader in the rapidly growing conversational AI space, partnering with leading companies like Bill.com, Public Storage, and Accolade to transform their customer service operations. Our technology stack includes a robust blend of modern technologies, including AI/ML models for speech recognition and natural language processing, along with tools like Google Tag Manager, Google Analytics, and various security protocols (SSL, HSTS, DNSSEC). We foster a collaborative engineering culture where innovation and continuous improvement are central to our mission. Our teams work efficiently to develop, deploy and maintain the solutions used by leading organizations. Observe.AI is a high-growth company backed by prominent investors including SoftBank Vision Fund, Menlo Ventures, and Scale Venture Partners. With over $213 million in funding, we're continuously expanding our team and pushing the boundaries of conversational AI. We offer a comprehensive benefits package and a dynamic work environment, focused on building a diverse and inclusive team that values creativity and results. We are committed to providing a collaborative and supportive environment where employees feel valued and empowered to make a significant impact. Observe.AI is an equal opportunity employer and values diversity at all levels of our organization.
Richpanel is an AI-first customer service platform revolutionizing e-commerce support. We empower data-driven businesses to deliver personalized customer experiences by centralizing communication channels and automating responses. We serve over 2,000 US-based brands and are profitably scaling. Our platform leverages a robust tech stack including technologies like Yoast WordPress SEO Plugin, Cloudflare JS, and jsDelivr, reflecting our commitment to efficient and scalable solutions. Our engineering team values collaboration and innovation, constantly working to improve the platform and enhance the customer experience. Richpanel prioritizes customer obsession, curiosity, drive, and ethics; these values are reflected in our agile, remote-friendly work environment with a global presence. We are a seed-funded startup backed by Sequoia Capital with a clear path to growth and significant opportunities for employee wealth creation through ESOPs. We offer a unique opportunity to be part of a rapidly growing company at the forefront of AI-powered customer support.
Gladly is a customer service platform revolutionizing how B2C companies connect with their customers. We replace the outdated ticket system with a unified conversation stream across all channels—voice, email, SMS, chat, and social media—allowing for seamless, personalized interactions. This approach empowers customer service agents (we call them 'Heroes!') to build lasting customer relationships and fosters brand loyalty. Our platform leverages AI strategically to streamline workflows and empower agents to focus on complex, empathetic interactions. We're disrupting a $70B market, already serving leading brands like Allbirds, Bombas, and Warby Parker. Gladly's tech stack utilizes technologies including Cloudflare CDN and Hosting, jsDelivr, and leverages cutting-edge AI features. Our engineering culture fosters collaboration and innovation, empowering our teams to build intuitive and user-friendly solutions. We encourage a growth mindset and believe in challenging the status quo to constantly improve our platform. Our fully distributed team values work-life balance and regularly meets in person to cultivate our strong collaborative culture. We're a values-driven company that prioritizes people. Our core values emphasize teamwork, customer success, innovation, and transparency. Backed by significant funding from leading investors including Greylock Partners, NEA, and GGV Capital, we're experiencing rapid growth and looking for talented individuals to join our team and contribute to our mission. We offer competitive salaries, comprehensive benefits, and generous paid time off, creating a supportive environment for our Heroes, both personally and professionally. Gladly is a fully remote company with employees throughout the United States, showcasing our commitment to inclusivity and flexible work arrangements. Our strong work ethic is balanced by a genuine appreciation for the importance of life outside of work, creating a dynamic and rewarding environment for our team members.
Lazer India is a dynamic product studio specializing in home appliances. We design, manufacture, and deliver innovative irons, fans, cook-tops, juicer mixers, grinders, and room heaters that blend quality, style, and cutting-edge technology to enhance everyday living. Our products are known for their alluring designs and technologically advanced features, aiming to improve consumer experience. We are a growing company of 101-250 employees, headquartered in Delhi, India, with a strong emphasis on innovation and excellent customer service. At Lazer, we leverage a modern tech stack, including SPF, SSL, LiteSpeed, and schema markup for product listings, enabling us to deliver high-quality e-commerce experiences. We employ an agile development approach, fostering collaboration and a fast-paced environment. We provide all our employees with the resources they need to be successful, including top-of-the-line technology, dedicated training, and ongoing career development. Our engineering culture promotes autonomy and continuous learning. We offer a remote-first culture, allowing for global collaboration and diverse perspectives. We are actively expanding our team, particularly within our Web3/Crypto and Commerce departments, seeking talented engineers specializing in Rust, React Native, Angular, Shopify and EVM and Solana ecosystems. Lazer is a company where you can make a real impact, working on exciting projects that will shape the future of the home appliance and Web3 space. We're on a mission to develop a new generation of products that add value to the lives of consumers. We're dedicated to providing our employees with the resources they need to be successful. We are committed to employee well-being, offering competitive compensation, unlimited PTO, and regular team retreats to exciting destinations. Lazer is a privately held company experiencing rapid growth in both product offerings and geographic reach. With a focus on innovation, quality, and employee satisfaction, Lazer is an exciting place to build a successful and fulfilling career.