Customer Service
Found 53 companies.
🏢 Florida Realtors
👥 51-100Customer ServiceConstructionReal Estate💼 Private Company
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Florida Realtors is the largest real estate trade association in Florida, serving over 200,000 real estate professionals. We provide essential resources, advocacy, and educational programs to support our members in achieving success while upholding the highest ethical standards. Our impact extends to the entire Florida community through our commitment to promoting homeownership and protecting property rights. We leverage a robust technology stack, including WordPress, Google Analytics, Amazon Web Services, and various marketing tools, to efficiently connect with our members and support their needs. Our core values emphasize inclusivity, meaningful communication, member value, and a culture of innovation. We're proud of our history, having been named one of the top 100 best companies to work for. This commitment to our employees, as well as our members, creates a positive and collaborative work environment, fostering growth and a positive impact on the real estate landscape. We offer a full suite of benefits including comprehensive health insurance, a generous 401k plan, and opportunities for remote and flexible work. Florida Realtors prioritizes its employees, providing opportunities for career advancement and professional development. We're actively involved in improving our systems and processes through an ongoing commitment to innovation and technology adoption. Our team works in a modern collaborative environment that supports remote work and embraces a flexible schedule, allowing employees to achieve work-life balance while contributing to the success of the association. With a century-long legacy and a forward-thinking approach, Florida Realtors offers a unique blend of stability and innovation, making it an excellent place to build your career. We are a privately held, for-profit organization with a strong financial standing and a substantial market presence within the Florida real estate industry. We are constantly evolving and seeking talented individuals who share our passion for the real estate community and the Florida homeowner.

🏢 Cresta
👥 101-250💰 $125,000,000 Series D 4 months agoAutomotiveCustomer ServiceArtificial Intelligence (AI)Intelligent SystemsRetailMachine LearningTelecommunicationsNatural Language ProcessingSoftware💼 Private Company
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Cresta empowers contact centers with AI-powered solutions that transform customer conversations into competitive advantages. We build a platform combining human intelligence and AI to deliver real-time coaching, automate processes, and unlock valuable customer insights. Our market-leading technology helps companies in diverse sectors—from finance to telecommunications—improve agent performance and enhance customer experiences. We leverage a robust tech stack including Amazon Web Services, Cloudflare CDN, and Google Apps for Business, fostering a collaborative and innovative engineering culture that prioritizes high-quality, scalable solutions. Cresta is a remote-first company with a global presence, offering flexible work arrangements and a variety of benefits. Backed by top-tier investors such as Andreessen Horowitz and Sequoia Capital, Cresta is rapidly expanding and revolutionizing the contact center industry. Recognized by Forbes and Bain Consulting as a top private AI company, we're committed to building a best-in-class product and workplace. Our engineers build and maintain a sophisticated platform using technologies such as React, Angular, Python, Go, Elasticsearch, Kubernetes, and various cloud services. We prioritize robust API design (gRPC, REST), high-performance database systems (PostgreSQL, ClickHouse), and the latest advancements in Large Language Models (LLMs) and Generative AI. We encourage collaboration, continuous improvement, and a focus on delivering exceptional user experiences. We value a culture of ownership and autonomy, empowering engineers to make meaningful contributions to the future of work. At Cresta, we value innovation, collaboration, and a commitment to excellence. We offer a supportive and inclusive environment where every team member has the opportunity to learn, grow, and make a significant impact. Our team is composed of talented and passionate individuals who share our vision of transforming the contact center industry. Our remote-first culture allows us to attract top talent from across the globe, fostering a diverse and inclusive environment. Cresta's rapid growth reflects our market leadership and significant investor confidence. With recent Series D funding, we're strategically expanding our product offerings and global reach. We are constantly pushing the boundaries of AI in the contact center space and invite you to be a part of this innovative journey.

🏢 Helpware
👥 1001-5000💰 Seed about 9 years agoCustomer ServiceAccountingDeveloper APIsComputer VisionData Collection and LabelingOutsourcingSoftware💼 Private Company
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Helpware is a technology-driven outsourcing company building customized customer support and back-office teams for modern businesses. We specialize in delivering high-value solutions across various sectors, including customer service, data annotation, and software development. Our unique approach combines empowered global teams with cutting-edge technology to consistently exceed client expectations. We leverage a robust tech stack including Amazon Web Services, Cloudflare CDN, and CloudFront for scalable and reliable infrastructure. Our engineering teams utilize technologies like OpenResty and Envoy to optimize performance and security. We pride ourselves on fostering a collaborative and innovative engineering culture that embraces the latest advancements in AI, LLMs, and DLT. This focus drives our ability to provide cutting-edge digital business transformation solutions. Helpware operates a fully remote work model, with offices strategically located across the globe, allowing us to tap into diverse talent pools and offer flexible opportunities. Our commitment to employee well-being is a cornerstone of our culture, and we continuously invest in corporate training and professional development. We've experienced significant growth since our founding in 2015, recently completing several strategic acquisitions to expand our service offerings and global reach. As a rapidly growing company with a strong financial foundation, Helpware offers ambitious professionals the chance to contribute meaningfully to a dynamic and forward-thinking organization. We are actively building high-performing teams and provide competitive compensation and benefits packages.

🏢 Observe.AI
👥 251-500💰 $125,000,000 Series C almost 3 years agoCustomer ServiceArtificial Intelligence (AI)SaaSMachine LearningNatural Language ProcessingSpeech Recognition💼 Private Company
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Observe.AI empowers contact centers with cutting-edge conversational intelligence. Our platform leverages AI to analyze 100% of customer interactions, providing real-time insights that drive improved performance, from increased sales to enhanced customer retention. We're a leader in the rapidly growing conversational AI space, partnering with leading companies like Bill.com, Public Storage, and Accolade to transform their customer service operations. Our technology stack includes a robust blend of modern technologies, including AI/ML models for speech recognition and natural language processing, along with tools like Google Tag Manager, Google Analytics, and various security protocols (SSL, HSTS, DNSSEC). We foster a collaborative engineering culture where innovation and continuous improvement are central to our mission. Our teams work efficiently to develop, deploy and maintain the solutions used by leading organizations. Observe.AI is a high-growth company backed by prominent investors including SoftBank Vision Fund, Menlo Ventures, and Scale Venture Partners. With over $213 million in funding, we're continuously expanding our team and pushing the boundaries of conversational AI. We offer a comprehensive benefits package and a dynamic work environment, focused on building a diverse and inclusive team that values creativity and results. We are committed to providing a collaborative and supportive environment where employees feel valued and empowered to make a significant impact. Observe.AI is an equal opportunity employer and values diversity at all levels of our organization.

🏢 Purely Poultry
👥 1-10FarmingCustomer ServiceE-Commerce💼 Private Company
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Purely Poultry is an e-commerce company specializing in providing baby chicks and poultry services. We've established a strong online presence, serving customers nationwide since 2007. Our commitment to exceptional customer service distinguishes us in the farming and e-commerce industries. We offer a unique blend of agricultural expertise and a modern online shopping experience. Our tech stack combines robust e-commerce capabilities with a focus on customer engagement. We leverage technologies such as OpenResty for application development, GoDaddy CDN for efficient content delivery, and Google Adsense for Domains for streamlined monetization. We actively utilize the CrUX dataset to continuously optimize the user experience on our website, ensuring a smooth and reliable online interaction for our customers. While we're a small team, we value agile development practices and a collaborative work environment. At Purely Poultry, we pride ourselves on creating a family-friendly and flexible work environment. We offer competitive benefits, including paid sick days, paid holidays, 401k matching, and flexible scheduling. Our remote opportunities empower our team members to work from anywhere in Wisconsin, maintaining a healthy work-life balance. As a small, growing company, we offer unique opportunities for career growth and professional development. While we don't disclose specific funding details, we're actively expanding our operations and committed to further improving our platform and customer experience.

🏢 Radian
👥 11-50Customer ServiceSolarRenewable EnergyEnergy
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Radian is a small to medium-sized company, employing between 11 to 50 individuals, and currently has a job opening for a Vice President, Product Owner position which is fully remote.

🏢 Saturn
👥 11-50Customer ServiceElectronicsConsumer ElectronicsHeating, Ventilation, and Air Conditioning (HVAC)Commercial
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Saturn is a technology company specializing in software development, currently looking to expand their team with positions for Senior Software Engineer and Full Stack Developer.

🏢 Orbis
👥 101-250💰 $12,248,170 over 1 year agoCustomer ServiceStock ExchangesFinancial ServicesAngel Investment
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Orbis is a financial securities services provider that offers a range of services including custody, trustee, registrar, and share transfer agency services. They specialize in fund accounting and customer reporting services. With a team of 101-250 employees, Orbis utilizes various technologies to deliver their solutions.

🏢 Cortex
👥 251-500💰 $48,166,880 Series C over 2 years agoCustomer ServiceArtificial Intelligence (AI)Big DataAnalyticsInformation TechnologySoftware💼 Private Company
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Cortex Intelligence is a leading data analytics platform empowering marketing and sales teams to perform complex analyses on demand. We serve clients globally, leveraging our expertise in artificial intelligence and big data to deliver actionable insights. Our platform is built using a robust tech stack including Apache 2.4, PHP 7, and Java EE, running on Amazon Web Services in the Virginia region. We prioritize a collaborative and innovative engineering culture, fostering a dynamic environment for professional growth. With over 250 employees and substantial funding, Cortex continues to experience significant growth, consistently delivering cutting-edge data solutions to a broad range of clients. While headquartered in Rio de Janeiro, Brazil, we are increasingly expanding remote work opportunities across the globe. Our commitment to data-driven solutions distinguishes us in the competitive landscape. We utilize cutting-edge technologies such as DNSSEC and Let's Encrypt to ensure data security and performance. Our infrastructure is designed for scalability and reliability, supporting our commitment to delivering accurate insights in a timely manner. We're constantly adapting and adopting new technology to enhance our product and ensure our engineers stay ahead of the curve. Cortex fosters a supportive and inclusive workplace, recognizing that diverse perspectives are essential to our success. While we currently have remote opportunities, we value professional development for all employees. The data analytics industry is rapidly evolving, and we pride ourselves on providing continuous learning opportunities. Our open-door policy and inclusive leadership create a stimulating and supportive environment for all team members. Founded in 2003, Cortex has achieved impressive growth through our proven dedication to client satisfaction, consistently high-quality deliverables, and the support of notable investors such as SoftBank and Lightrock. We're confident in our future and excited about the innovations we'll continue to bring to market. We are always looking for talented individuals to join our team and contribute to our continued success.

🏢 SiteMinder
👥 501-1000💰 $73,169,482 over 3 years agoCustomer ServiceE-CommerceSaaSInformation TechnologyEnterprise SoftwareHotelSoftware
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SiteMinder is a global company that provides software platforms for hotels to maximize revenue potential and offers hotel management software for small accommodation providers. They generate over A$60 billion in revenue annually through their technology and partner ecosystem.

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