SupportYourApp

👥 1001-5000💰 over 2 years agoData Collection and Labeling UX Design Outsourcing Web Development Technical Support Call Center Information Technology Travel Software Social Media💼 Private Company

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SupportYourApp is a dynamic Human + Tech customer support service based in Kyiv, Ukraine, with over 10 years of experience. It specializes in providing BPO solutions in 34 languages across 25 countries, catering to leading tech companies worldwide. With a rapidly growing team of 800+ professionals, SupportYourApp combines technology and human touch to enhance customer experiences and offers diverse job opportunities in multiple locations.

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Jobs at this company:

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🔥 (Fluent English) Solutions Engineer (Colombia)

Posted 1 day ago

📍 Bogotá, Bogota, Colombia, Cali, Valle del Cauca, Colombia, Barranquilla, Atlantico, Colombia, Cartagena, Cartagena Province, Colombia, Bucaramanga, Santander, Colombia

🔍 Support-as-a-Service

🔧 Requirements

Excellent English communication skills (at least C2 for both spoken and written)
Possess at least two web development skills (HTML, CSS, JavaScript, web services)
Demonstrate understanding of web application design and operations
Demonstrated problem-solving and analytical skills
Dedication to teamwork, and getting things done together
Ability to adapt to new and dynamic environments
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

💡 Responsibilities

Execute Proofs of Concept and Pilots to inspire and validate technical requirements
Design and implement solutions to optimize the functionality of the product experience platform
Build customer assets to enable customers to achieve value more quickly
Communicate customer feedback into actionable product roadmap items
Support strategic customers as they implement our solution
Maintain working knowledge of the products and services
Communicate with internal teams to ensure the delivery of high-quality assets that drive the success of the innovative solutions

HTMLCSSJavascriptAnalytical SkillsProblem SolvingRESTful APIsExcellent communication skillsFluency in EnglishSaaS

Posted 1 day ago

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🔥 (Fluent English) Solutions Engineer (Turkey)

Posted 1 day ago

📍 Turkey

🔍 Software

🔧 Requirements

Excellent English communication skills (at least C2 for both spoken and written)
Possess at least two web development skills (HTML, CSS, JavaScript, web services)
Demonstrate understanding of web application design and operations
Demonstrated problem-solving and analytical skills
Dedication to teamwork, and getting things done together
Ability to adapt to new and dynamic environments

💡 Responsibilities

Execute Proofs of Concept and Pilots to inspire and validate technical requirements
Design and implement solutions to optimize the functionality of the product experience platform
Build customer assets to enable customers to achieve value more quickly
Communicate customer feedback into actionable product roadmap items
Support strategic customers as they implement our solution
Maintain working knowledge of the products and services
Communicate with internal teams to ensure the delivery of high-quality assets that drive the success of the innovative solutions

HTMLCSSJavascriptCommunication SkillsProblem SolvingEnglish communication

Posted 1 day ago

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🔥 (Fluent English) Solutions Engineer (Ecuador)

Posted 1 day ago

📍 Ecuador

🔍 Customer Support

🔧 Requirements

Excellent English communication skills (at least C2 for both spoken and written)
Possess at least two web development skills (HTML, CSS, JavaScript, web services)
Demonstrate understanding of web application design and operations
Demonstrated problem-solving and analytical skills
Dedication to teamwork, and getting things done together
Ability to adapt to new and dynamic environments

💡 Responsibilities

Execute Proofs of Concept and Pilots to inspire and validate technical requirements
Design and implement solutions to optimize the functionality of the product experience platform
Build customer assets to enable customers to achieve value more quickly
Communicate customer feedback into actionable product roadmap items
Support strategic customers as they implement our solution
Maintain working knowledge of the products and services
Communicate with internal teams to ensure the delivery of high-quality assets that drive the success of the innovative solutions

HTMLCSSJavascriptRESTful APIsEnglish communication

Posted 1 day ago

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🔥 Team Lead, тимчасово (Київ, віддалено)

Posted 1 day ago

📍 Ukraine

🔍 Support-as-a-Service

🔧 Requirements

High proficiency in Ukrainian and English at B1 level
Ability to clearly formulate thoughts
Multitasking and prioritization skills
Positive and responsible attitude
Personal laptop/computer (at least 8 GB RAM) and a stable internet connection (minimum 40-50 Mbit/s)

💡 Responsibilities

Monitoring consultant performance
Performing quality assurance checks
Providing support to consultants and coordinating client communication
Working with confidential client information, adhering to security principles

LeadershipQACommunication SkillsProblem SolvingCustomer serviceMentoringMultitaskingCoachingTeam managementCRMEnglish communication

Posted 1 day ago

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🔥 (fluent Dutch and English) Customer Support Consultant (Remote)

Posted 1 day ago

📍 Bosnia and Herzegovina, Albania

🔍 Customer Support

🔧 Requirements

Dutch and English languages at advanced/C1 level
Experience in customer support
Technical background is a must

💡 Responsibilities

Provide customer support via calls, emails, chats, and social media
Build positive and long-lasting relationships with customers
Identify and escalate complex technical issues, ensuring prompt resolution of requests
Assist customers with inquiries related to product features
Meet team KPIs
Securely work with customers’ sensitive information
Maintain working knowledge of our client’s products and services

Communication SkillsTroubleshootingTechnical supportCustomer support

Posted 1 day ago

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🔥 (fluent Ukrainian and English) Junior Talent Acquisition Specialist (Poland)

Posted 3 days ago

📍 Poland

🔍 Customer Support

🔧 Requirements

Excellent communication skills of written and spoken English and Ukrainian (C1+)
At least 0.5 years of Talent Acquisition or Recruiter experience, or successful completion of professional courses in the Talent Acquisition or Recruitment field
Good time management skills with the ability to juggle various open positions
Desire to advance in IT
Experience with recruiting candidates through different job websites, sourcing skills
Open, easy-going personality

💡 Responsibilities

Attract candidates through various job platforms
Advertise open roles on various channels
Reach out to potential candidates and build relationships for future job opportunities
Liaise with hiring managers to forecast staffing needs
Conduct different researches
Screen candidates via phone and video
Be an ambassador of SupportYourApp and promote our company’s brand and values

HR ManagementCommunication SkillsRecruitmentEnglish communication

Posted 3 days ago

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🔥 (Networking) Technical Support Consultant (Philippines, remotely)

Posted 3 days ago

📍 Philippines

🔍 Technical Support

🔧 Requirements

Excellent English communication skills (at least C1 for both spoken and written)
Prior experience in tech support, desktop support, or a similar role is a must
Strong troubleshooting and problem-solving skills, attention to detail
Basic understanding of networking (VPN/firewall/Amazon/Azure services, network as a service, cloud networking) is a must
Basic understanding of cybersecurity, working experience with ISP
Customer-oriented and responsible attitude
Excellent interpersonal skills

💡 Responsibilities

Provide exceptional technical support via calls, chats, and emails
Resolve support inquiries of various difficulties
Gather data to ensure the required technical info is collected to resolve even more complex tickets
Gather required technical information to ensure the resolution of complex cases
Ensure customers' satisfaction with any interaction
Maintain working knowledge of our client’s products and services
Securely work with customers’ sensitive information
Communicate with developers and other departments of various IT companies to identify and troubleshoot technical issues

Cloud ComputingCybersecurityAmazon Web ServicesAzureNetworkingTroubleshootingTechnical supportCRMCustomer supportEnglish communication

Posted 3 days ago

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🔥 (Hindi and English) Customer Support Consultant, crypto (India, remote)

Posted 4 days ago

📍 India

🔍 Customer Support

🔧 Requirements

Native Hindi
English upper intermediate (B2 level)
At least 6 months of experience in a customer support role
Experience with live chats and emails
Interest in crypto or stock exchange
Analytical and research skills
Positive and responsible attitude
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

💡 Responsibilities

Provide exceptional customer support via chats, and emails
Build positive and long-lasting relationships with customers
Meet team KPIs
Always be up-to-date with cutting-edge technology
Securely work with customers’ sensitive information
Apply the latest and greatest customer happiness practices
Maintain working knowledge of our client’s products and services
Communicate with developers and other departments of various IT companies

SalesforceCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceTroubleshootingData entryResearch skillsTechnical supportCRMData analyticsData managementCustomer supportCustomer SuccessEnglish communication

Posted 4 days ago

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🔥 (French & English) Customer Support Consultant, remote (Luxury Brand)

Posted 4 days ago

📍 Morocco, South Africa

🔍 Customer Support

🔧 Requirements

Fluent English and French (C1 written and spoken)
Previous experience in the luxury customer support
Attentive to details
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

💡 Responsibilities

Provide exceptional customer support via chats and emails
Handle inquiries in the global CRM following established processes
Build positive and long-lasting relationships with customers
Communicate with potential customers
Accurately update and categorize leads in the system
Securely work with customers’ sensitive information
Apply the latest and greatest customer happiness practices
Maintain working knowledge of our client’s products and services

Communication SkillsCustomer serviceAttention to detailWritten communicationProblem-solving skillsActive listeningSales experienceTechnical supportCRMCustomer supportSaaSPositive attitude

Posted 4 days ago

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🔥 (Networking) Technical Support Consultant (India, remotely)

Posted 4 days ago

📍 India

🔍 SaaS, Software, or Hardware solutions

🔧 Requirements

Excellent English communication skills (at least C1 for both spoken and written)
Prior experience in tech support, desktop support, or a similar role is a must
Strong troubleshooting and problem-solving skills, attention to detail
Basic understanding of networking (VPN/firewall/Amazon/Azure services, network as a service, cloud networking) is a must
Basic understanding of cybersecurity, working experience with ISP
Customer-oriented and responsible attitude
Excellent interpersonal skills

💡 Responsibilities

Provide exceptional technical support via calls, chats, and emails
Resolve support inquiries of various difficulties
Gather data to ensure the required technical info is collected to resolve even more complex tickets
Gather required technical information to ensure the resolution of complex cases
Ensure customers' satisfaction with any interaction
Maintain working knowledge of our client’s products and services
Securely work with customers’ sensitive information
Communicate with developers and other departments of various IT companies to identify and troubleshoot technical issues

Cloud ComputingCybersecurityAmazon Web ServicesLinuxNetworkingTroubleshootingTechnical supportCRMCustomer support

Posted 4 days ago

Apply

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