SupportYourApp

👥 1001-5000💰 almost 3 years agoData Collection and Labeling UX Design Outsourcing Web Development Technical Support Call Center Information Technology Travel Software Social Media💼 Private Company

Website LinkedIn Email Facebook Twitter

SupportYourApp is a dynamic Human + Tech customer support service based in Kyiv, Ukraine, with over 10 years of experience. It specializes in providing BPO solutions in 34 languages across 25 countries, catering to leading tech companies worldwide. With a rapidly growing team of 800+ professionals, SupportYourApp combines technology and human touch to enhance customer experiences and offers diverse job opportunities in multiple locations.

Related companies:

🏢 Samsara

👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff about 5 years agoCloud Data Services Business Intelligence Internet of Things SaaS Software

Website LinkedIn Email Facebook Twitter

🏢 GitLab

👥 1001-5000💰 $268,000,000 Series E over 5 years ago🫂 Last layoff over 2 years agoDeveloper Tools DevOps Open Source SaaS Cloud Security

Website LinkedIn Email Facebook Twitter

🏢 HubSpot

👥 1001-5000💰 $35,000,000 Series E over 12 years ago🫂 Last layoff over 1 year agoSaaS Analytics Marketing Copywriting Social Media

Website LinkedIn Email Facebook Twitter

Jobs at this company:

Apply

🔥 (Fluent English and Russian) Customer Support Consultant (Romania)

Posted 1 day ago

📍 Romania

🔍 Financial Technology

🔧 Requirements

Excellent English and Russian language (at least C1 for both spoken and written)
Experience in customer service
Analytical and research skills
Positive and responsible attitude
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

💡 Responsibilities

Provide exceptional customer support in the blockchain sector via chats and emails
Build positive and long-lasting relationships with customers
Meet team KPIs
Always be up-to-date with cutting-edge technology
Securely work with customers’ sensitive information
Apply the latest and greatest customer happiness practices
Maintain working knowledge of our client’s products and services
Communicate with developers and other departments of various IT companies

Customer serviceCRMCustomer supportEnglish communication

Posted 1 day ago

Apply

🔥 (Fluent English and Russian) Customer Support Consultant (Moldova)

Posted 1 day ago

📍 Moldova

🔍 Financial Technology

🔧 Requirements

Excellent English and Russian language (at least C1 for both spoken and written)
Experience in customer service
Analytical and research skills
Positive and responsible attitude
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

💡 Responsibilities

Provide exceptional customer support in the blockchain sector via chats and emails
Build positive and long-lasting relationships with customers
Meet team KPIs
Always be up-to-date with cutting-edge technology
Securely work with customers’ sensitive information
Apply the latest and greatest customer happiness practices
Maintain working knowledge of our client’s products and services
Communicate with developers and other departments of various IT companies

BlockchainCommunication SkillsAnalytical SkillsCustomer serviceRESTful APIsTechnical supportCRMEnglish communication

Posted 1 day ago

Apply

🔥 (Fluent English and Russian) Customer Support Consultant (Latvia)

Posted 1 day ago

📍 Latvia

🔍 Financial Technology

🔧 Requirements

Excellent English and Russian language (at least C1 for both spoken and written)
Experience in customer service
Analytical and research skills
Positive and responsible attitude
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

💡 Responsibilities

Provide exceptional customer support in the blockchain sector via chats and emails
Build positive and long-lasting relationships with customers
Meet team KPIs
Always be up-to-date with cutting-edge technology
Securely work with customers’ sensitive information
Apply the latest and greatest customer happiness practices
Maintain working knowledge of our client’s products and services
Communicate with developers and other departments of various IT companies

Analytical SkillsCustomer serviceCRMCustomer supportEnglish communication

Posted 1 day ago

Apply

🔥 (Fluent English and Russian) Customer Support Consultant (Estonia)

Posted 1 day ago

📍 Estonia

🔍 Financial Technology

🔧 Requirements

Excellent English and Russian language (at least C1 for both spoken and written)
Experience in customer service
Analytical and research skills
Positive and responsible attitude
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

💡 Responsibilities

Provide exceptional customer support in the blockchain sector via chats and emails
Build positive and long-lasting relationships with customers
Meet team KPIs
Always be up-to-date with cutting-edge technology
Securely work with customers’ sensitive information
Apply the latest and greatest customer happiness practices
Maintain working knowledge of our client’s products and services
Communicate with developers and other departments of various IT companies

Analytical SkillsCustomer serviceExcellent communication skillsFluency in EnglishResearch skillsCRM

Posted 1 day ago

Apply

🔥 (Fluent English and Russian) Customer Support Consultant (Lithuania)

Posted 1 day ago

📍 Lithuania

🔍 Financial Technology

🔧 Requirements

Excellent English and Russian language (at least C1 for both spoken and written)
Experience in customer service
Analytical and research skills
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

💡 Responsibilities

Provide exceptional customer support in the blockchain sector via chats and emails
Build positive and long-lasting relationships with customers
Meet team KPIs
Always be up-to-date with cutting-edge technology
Securely work with customers’ sensitive information
Apply the latest and greatest customer happiness practices
Maintain working knowledge of our client’s products and services
Communicate with developers and other departments of various IT companies

BlockchainCommunication SkillsAnalytical SkillsCustomer serviceProblem-solving skillsMS OfficeResearch skillsTechnical supportCRMCustomer supportEnglish communication

Posted 1 day ago

Apply

🔥 Senior Cold Email Marketing Strategist (Fluent English)

Posted 1 day ago

📍 North Macedonia, Bosnia and Herzegovina, Bulgaria, Poland

🔧 Requirements

3+ years of experience in email marketing and outreach
Knowledge in tackling cold databases
Fluent spoken and written English (C1+)
Excellent written business correspondence and copywriting skills
Google Analytics and other analytical tools
Creativity, independent thinking, ability to prioritize

💡 Responsibilities

Execute B2B email marketing campaigns targeting new and cold contacts
Write persuasive emails and newsletters that generate business leads
Collaborate closely with the Business Growth Department to coordinate campaigns
Analyze campaigns and optimize them for better performance
Improve strategic database segmentation

Data AnalysisGoogle AnalyticsRESTful APIsJSONCreativityLead GenerationDigital MarketingAnalytical thinkingCustomer supportA/B testing

Posted 1 day ago

Apply

🔥 (Romanian and English) Customer Support Consultant, emails/chats (remote)

Posted 3 days ago

📍 Romania

🔍 Customer Support

🔧 Requirements

Native Romanian and English B2 communication skills
At least 6 months of experience in a customer support role
Analytical and research skills
Positive and responsible attitude
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

💡 Responsibilities

Provide exceptional customer support via chats, and emails
Build positive and long-lasting relationships with customers
Meet team KPIs
Always be up-to-date with cutting-edge technology
Securely work with customers’ sensitive information
Apply the latest and greatest customer happiness practices
Maintain working knowledge of our client’s products and services
Communicate with developers and other departments of various IT companies

Communication SkillsAnalytical SkillsCustomer serviceRESTful APIsWritten communicationProblem-solving skillsTroubleshootingActive listeningClient relationship managementResearch skillsTechnical supportCRMCustomer supportEnglish communicationSaaS

Posted 3 days ago

Apply

🔥 (Fluent English and Russian) Customer Support Consultant (Armenia)

Posted 3 days ago

📍 Armenia

🔍 Financial Technology

🔧 Requirements

Excellent English and Russian language (at least C1 for both spoken and written)
Experience in customer service
Analytical and research skills
Positive and responsible attitude
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

💡 Responsibilities

Provide exceptional customer support in the blockchain sector via chats, and emails
Build positive and long-lasting relationships with customers
Meet team KPIs
Always be up-to-date with cutting-edge technology
Securely work with customers’ sensitive information
Apply the latest and greatest customer happiness practices
Maintain working knowledge of our client’s products and services
Communicate with developers and other departments of various IT companies

Communication SkillsAnalytical SkillsFluency in EnglishTechnical supportCRMCustomer supportEnglish communication

Posted 3 days ago

Apply

🔥 (Fluent English and Russian) Customer Support Consultant (Azerbaijan)

Posted 3 days ago

📍 Azerbaijan

🔍 Financial Technology

🔧 Requirements

Excellent English and Russian language (at least C1 for both spoken and written)
Experience in customer service
Analytical and research skills
Positive and responsible attitude
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

💡 Responsibilities

Provide exceptional customer support in the blockchain sector via calls, chats, and emails
Build positive and long-lasting relationships with customers
Meet team KPIs
Always be up-to-date with cutting-edge technology
Securely work with customers’ sensitive information
Apply the latest and greatest customer happiness practices
Maintain working knowledge of our client’s products and services
Communicate with developers and other departments of various IT companies

Communication SkillsAnalytical SkillsCustomer serviceResearch skillsTechnical supportCRMCustomer support

Posted 3 days ago

Apply

🔥 (Fluent English) L2 Technical Support Consultant (India, remotely)

Posted 4 days ago

📍 India

🔍 Customer Support

🔧 Requirements

Excellent English communication skills (at least C1 for both spoken and written)
1+ years of proven experience as a Technical Support Engineer, Product Support Engineer, or similar role
Strong understanding of the interaction between hardware and software platforms
Experience with both Windows and Linux operating systems
Hands-on experience analyzing and interpreting logs
Experience with Zendesk, Salesforce, Intercom, or Freshdesk
Excellent troubleshooting and problem-solving abilities
Experience with remote hardware debugging
Customer-oriented and responsible attitude
Excellent interpersonal skills

💡 Responsibilities

Handle customer inquiries involving technical issues and feedback, providing timely and effective solutions
Follow established procedures to escalate issues to the appropriate internal teams and stakeholders
Maintain accurate and up-to-date records of system failures, maintenance activities, and identified bugs
Provide support for on-site activities involving technicians, customers, and subcontractors
Contribute to and manage the company’s support knowledge base, including relevant support guides and articles
Ensure compliance with the company’s Service Level Agreements (SLAs)

SalesforceCustomer serviceLinuxTroubleshootingTechnical supportScriptingCustomer supportEnglish communication

Posted 4 days ago

Apply

Shown 10 out of 32