SupportYourApp

👥 1001-5000💰 over 2 years agoData Collection and Labeling UX Design Outsourcing Web Development Technical Support Call Center Information Technology Travel Software Social Media💼 Private Company

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SupportYourApp is a dynamic Human + Tech customer support service based in Kyiv, Ukraine, with over 10 years of experience. It specializes in providing BPO solutions in 34 languages across 25 countries, catering to leading tech companies worldwide. With a rapidly growing team of 800+ professionals, SupportYourApp combines technology and human touch to enhance customer experiences and offers diverse job opportunities in multiple locations.

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Jobs at this company:

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🔥 (fluent German) Customer Support Consultant (India)

Posted about 22 hours ago

📍 India

🔍 Support-as-a-Service

German and English skills, both C1/advanced level
1–3 years of experience in a customer support role
Analytical and research skills
Ability to understand and empathize with customers’ needs and concerns
Positive, responsible and proactive attitude
Comfortable working in a fast-paced environment
Ability to quickly learn and work with multiple software tools and platforms
Proven capability to handle a high volume of customer inquiries and multitask without sacrificing quality
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)

Respond and resolve customer inquiries and issues via email, phone, or chat in a timely and professional manner
Build positive and long-lasting relationships with customers
Communicate and collaborate with external stakeholders such as hotels, booking platforms, and service partners
Meet team KPIs
Stay up-to-date with cutting-edge technology
Work securely with customers’ sensitive information
Apply the latest customer satisfaction practices
Communicate with developers and other departments of various IT companies

Fluency in EnglishCRMCustomer support

Posted about 22 hours ago

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🔥 (fluent Italian and English) Customer Support Consultant, crypto (Cyprus)

Posted 1 day ago

📍 Limassol, Nicosia, Larnaca, Famagusta, Cyprus

🔍 Support-as-a-Service

Excellent Italian (at least C1 level) and English (B2).
At least 6 months of experience in a customer support role.
Experience providing support via chats and emails.
Interest in crypto or stock exchange.
Experience with Salesforce or Zendesk.
Strong analytical and research skills.
Positive and responsible attitude.
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Provide exceptional customer support via chats and emails.
Build positive and long-lasting relationships with customers.
Meet team KPIs.
Stay updated with cutting-edge technology.
Securely work with customers’ sensitive information.
Apply the latest customer happiness practices.
Maintain working knowledge of client’s products and services.

SalesforceAnalytical SkillsResearch skillsCustomer support

Posted 1 day ago

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🔥 (fluent Dutch and English) Customer Support Consultant (Netherlands, remotely)

Posted 1 day ago

📍 Netherlands

🧭 Full-Time

🔍 Support-as-a-Service

Dutch and English languages at advanced/C1 level.
Experience in customer support.
Technical background is a must.

Provide customer support via calls, emails, chats, and social media.
Build positive and long-lasting relationships with customers.
Identify and escalate complex technical issues.
Assist customers with inquiries related to product features.
Meet team KPIs.
Securely work with customers’ sensitive information.
Maintain working knowledge of client’s products and services.

TroubleshootingCustomer support

Posted 1 day ago

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🔥 (fluent Italian and English) Customer Support Consultant, crypto (Argentina)

Posted 1 day ago

📍 Argentina

🔍 Support-as-a-Service

Excellent Italian and English B2.
At least 6 months of experience in a customer support role.
Experience providing support via chats and emails.
Interest in crypto or stock exchange.
Experience with Salesforce or Zendesk.
Analytical and research skills.
Positive and responsible attitude.
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Provide exceptional customer support via chats and emails.
Build positive and long-lasting relationships with customers.
Meet team KPIs.
Stay updated with cutting-edge technology.
Work securely with customers' sensitive information.
Apply the latest customer happiness practices.
Maintain working knowledge of our client's products and services.

SalesforceAnalytical SkillsResearch skillsCRMCustomer support

Posted 1 day ago

Apply

🔥 (Deutsch & Englisch) Kundenservice-Berater (Sarajewo)

Posted 1 day ago

📍 Bosnia and Herzegovina

🔍 Support-as-a-Service, IT Services

Excellent communication skills in English and German (minimum C1 in written and spoken).
Analytical and problem-solving skills.
Positive and responsible attitude.
Personal laptop or computer (minimum 8GB RAM) and a stable internet connection (minimum 50 Mbit/s download and 40 Mbit/s upload).

Provide exceptional customer support via calls, chats, and emails.
Build positive and long-term relationships with customers.
Achieve key performance indicators (KPIs).
Stay updated with the latest technology.
Safely manage confidential customer information.
Apply best practices for customer satisfaction.
Maintain practical knowledge of client products and services.
Communicate with developers and other departments of various IT companies.

Fluency in EnglishTechnical supportCRMCustomer support

Posted 1 day ago

Apply

🔥 (Deutsch & Englisch) Kundenservice-Berater (Homeoffice)

Posted 1 day ago

📍 Romania

🧭 Full-Time

🔍 Support-as-a-Service

Excellent German and English (at least C1 for both spoken and written).
Ability to work collaboratively in a team.
Independent and proactive approach to work.
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Provide exceptional customer support via phone calls and emails.
Build positive and long-lasting relationships with customers.
Maintain a working knowledge of client’s products and services.
Communicate with developers and other departments of various IT companies.
Securely work with customers’ sensitive information.
Meet team KPIs and apply customer happiness practices.

CRMCustomer support

Posted 1 day ago

Apply

🔥 (fluent Ukrainian) Head of Creative Department (Poland)

Posted 2 days ago

📍 Poland

🧭 Full-Time

🔍 Support-as-a-Service

2+ years of proven experience in creative team supervision and development.
Strong reporting skills with the ability to analyze metrics and compile comprehensive reports.
Proficiency in Adobe Creative Suite, Figma, and Keynote.
Experience in photo/video production and merchandise management.
Expertise in branding and corporate identity.
Excellent communication and interpersonal skills.
Attention to detail in reviewing materials.
Ability to streamline processes for efficiency.
At least Intermediate (B1) level of spoken and written English.

Conduct one-on-one meetings for team feedback and performance evaluation.
Oversee creative tasks in Asana to meet deadlines and quality standards.
Develop operational workflows for efficiency.
Lead branding and corporate identity initiatives.
Review and approve design materials for brand compliance.
Plan and supervise production of content.
Facilitate onboarding for new team members.
Identify and resolve security vulnerabilities in tasks.

LeadershipProject ManagementAdobe Creative SuiteFigmaGraphic DesignContent creation

Posted 2 days ago

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🔥 (fluent Ukrainian) Head of Creative Department (Ukraine)

Posted 3 days ago

📍 Ukraine

🔍 Support-as-a-Service

2+ years of proven experience in creative team supervision and development.
Strong reporting skills, ability to analyze metrics and compile comprehensive reports.
Proficiency in Adobe Creative Suite, Figma, and Keynote.
Experience with photo/video production and merchandise management.
Expertise in branding, corporate identity, and creative strategy development.
Excellent communication and interpersonal skills for meetings.
Attention to detail in reviewing materials for brand standards.
Ability to streamline and optimize processes for operational efficiency.
At least Intermediate (B1) level of spoken and written English.

Conduct one-on-one meetings to provide feedback and evaluate team performance.
Oversee creative tasks in Asana to ensure deadlines and quality standards are met.
Develop and refine operational workflows to enhance efficiency.
Lead branding and corporate identity initiatives.
Review and approve graphic and web design materials for brand compliance.
Plan and oversee the production of photo, video, and social media content.
Facilitate onboarding for new team members.
Identify and resolve security vulnerabilities in the creative department.

LeadershipAdobe Creative SuiteFigmaGraphic Design

Posted 3 days ago

Apply

🔥 (Logistics) Customer Support Consultant (Kazakhstan)

Posted 3 days ago

📍 Kazakhstan

🔍 Support-as-a-Service

Excellent English skills (at least C1 for both spoken and written).
Proficiency in Excel.
Experience in support or other technical customer-facing roles.
Strong analytical and research skills.
Positive and responsible attitude.
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (min. 50 Mbps download and 40 Mbps upload).

Strategically plan and manage logistics, warehouse, transportation, and customer services.
Stay up-to-date with cutting-edge technology.
Meet targets for cost, productivity, accuracy, and timeliness.
Direct, optimize, and coordinate the full order cycle.
Build positive and long-lasting relationships with customers.
Provide exceptional customer support via calls, chats, and emails.
Communicate with developers and other departments of IT companies.

Python

Posted 3 days ago

Apply

🔥 (Logistics) Customer Support Consultant (Azerbaijan)

Posted 3 days ago

📍 Azerbaijan

🔍 Support-as-a-Service

Excellent English skills (at least C1 for both spoken and written).
Proficiency in Excel.
Experience in support or other technical customer-facing roles.
Analytical and research skills.
Positive and responsible attitude.
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Strategically plan and manage logistics, warehouse, transportation, and customer services.
Stay updated with cutting-edge technology.
Meet cost, productivity, accuracy, and timeliness targets.
Direct, optimize, and coordinate the full order cycle.
Build positive and lasting relationships with customers.
Provide exceptional customer support via calls, chats, and emails.
Communicate with developers and other departments of various IT companies.

PythonTechnical supportCustomer support

Posted 3 days ago

Apply

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SupportYourApp

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