Samsara

👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff almost 5 years agoCloud Data Services Business Intelligence Internet of Things SaaS Software📈 Public Company

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Samsara is a technology company that offers IoT solutions for fleet management, providing tools to improve operational efficiency and safety in various industries.

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Jobs at this company:

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🔥 Senior Automation Engineer - Firmware

Posted about 19 hours ago

📍 Canada

🧭 Full-Time

💸 101575.0 - 131450.0 CAD per year

🔍 Software Development

🔧 Requirements

At least five years of experience in developing automated test frameworks and software tools for product development and validation.
Strong understanding of test system architectures and understands build, release test pipeline within SDLC
Understanding of embedded or distributed system
Experience in setting up automated test environments and building test beds with physical hardware.
Demonstrated proficiency in debugging, troubleshooting and root cause analysis.
Excellent communication skills, with the ability to collaborate effectively across teams with diverse backgrounds.

💡 Responsibilities

Champion automation frameworks and collaborate with engineering teams to design APIs that prioritize automation from the start, within a close-knit Firmware Quality.
Partner with your QE Lead/Manager, Engineering and Automation framework teams to define quality goals, expand test coverage, and focus on automation first strategy
Focus on automation of new features & existing regression test cases to minimize regression cycle time & improve overall quality of product
Build & execute automation tests simulating real world scenarios to find defects & regressions, triage with relevant stakeholders and publish detailed dashboards/reports.
Develop an automation strategy to facilitate testing activities throughout Samsara product life cycles.
Integrate hardware infrastructure for simulation, hardware validation, and product development.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

AWSPythonSQLBashData AnalysisEmbedded SystemsGitIoTJenkinsJMeterJUNITQA AutomationAPI testingTestRailSeleniumCommunication SkillsAnalytical SkillsCollaborationCI/CDC (Programming language)RESTful APIsLinuxExcellent communication skillsTeamworkActive listeningScriptingDebugging

Posted about 19 hours ago

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🔥 AI Product Manager - Business Technology

Posted about 19 hours ago

📍 US

🧭 Full-Time

💸 123165.0 - 165600.0 USD per year

🔍 Software Development

🔧 Requirements

8+ years of experience in business operations with technology implementations.
Technical Fluency with AI Tools and Platforms
AI Program/Transformation experience
Strong analytical, communication, and project management skills.
Demonstrated ability to focus on project details while maintaining a strategic view.

💡 Responsibilities

Work with AI Champions to identify, refine and prioritize high-value AI opportunities.
Define and develop AI-powered solutions.
Build robust business cases for AI initiatives.
Partner closely with functional leaders and AI champions.
Provide oversight to AI deployment initiatives.
Effectively communicate with stakeholders.
Maintain a strong understanding of AI technologies.
Foster a culture of AI enthusiasm and innovation.
Champion, role model, and embed Samsara’s cultural principles.

Project ManagementArtificial IntelligenceProduct ManagementCross-functional Team LeadershipOperations ManagementBusiness OperationsCommunication SkillsAnalytical SkillsCollaborationAgile methodologiesStakeholder management

Posted about 19 hours ago

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🔥 Proposal Writer - French Fluency

Posted 1 day ago

📍 UK, France, Germany, Netherlands, Poland

🧭 Full-Time

🔧 Requirements

English & French fluency
A Bachelor’s degree (Technical Writing, Business Strategy, English, Communications, Marketing, or related disciplines) or equivalent work experience.
1-3 years of project management experience.
Strong cross-collaboration skills.
High-level writing skills to author and edit technical content.

💡 Responsibilities

Respond to customer Requests for Quotations (RFQ), Requests for Information (RFI) and Requests for Proposals (RFP) for entities across various geographies, with a focus on the UK and EMEA regions, including localization of proposal resources.
Study and understand prospects’ needs and develop proposal schedules and templates specific to each market.
Ensure compliance with prospects’ requirements.
Effectively handle multiple proposals in a high-performance and fast-paced environment.
Work with Samsara subject matter experts and account executives to tailor responses to each prospect.
Use and maintain the RFP knowledge base and ensure content is continuously updated.
Take ownership and responsibility for the entire RFP process for private evaluators.
Debrief with sales teams and use feedback to provide recommendations for process improvements.
On a case-by-case basis, collaborate with other functional teams on side projects.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Project ManagementCommunication SkillsWritingCross-functional collaboration

Posted 1 day ago

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🔥 Support Operations Program Manager - Technical Support

Posted 2 days ago

📍 United States, Canada

🧭 Full-Time

💸 113900.0 - 147400.0 CAD per year

🔍 Software Development

🔧 Requirements

Bachelor's degree from 4 year accredited university
8+ years of experience in business operations or program management
Experience in root cause analysis, and partnering with internal subject matter experts (SMEs) to develop solutions, and driving cross-functional teams to deliver short and long-term solutions
Excellent analytical, communication, and project management skills
Flexibility to adapt to changing priorities and work in a fast-paced environment
Ability to zoom in to effectively drive multiple projects and zoom out to see the big picture and navigate change strategically

💡 Responsibilities

Manage business processes & technology that underpin the technical support ecosystem across the business
Solve complex operational problems by driving collaboration across cross-functional teams, including Technical Support, Product Support Engineering, Product Management, R&D, and Business Technology
Generate insights and recommend action to leadership by monitoring and analyzing core business metrics
Improve core business metrics, such as time to resolution, customer satisfaction, service quality & efficiency, and cost to serve, by developing and implementing action plans
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Project ManagementData AnalysisCross-functional Team LeadershipOperations ManagementBusiness OperationsTechnical supportSaaS

Posted 2 days ago

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🔥 Senior Software Engineer, Connected Workflows

Posted 2 days ago

📍 United States

🧭 Full-Time

💸 126140.0 - 212000.0 USD per year

🔍 Software Development

🔧 Requirements

Bachelor's Degree in Computer Science/Engineering, or equivalent professional experience.
4+ years professional full-stack software experience in a production environment.
Familiarity with our core tech stack: GraphQL, gRPC, React Native, React, Go, and TypeScript.

💡 Responsibilities

Collaborate with customers, engineers, product managers, and designers to understand pain points, translate feedback into features, and ensure our solutions drive measurable impact.
Lead the development of 0-to-1 initiatives. Rapidly prototype, iterate based on customer feedback, and ensure we build scalable, long-term solutions.
Drive technical leadership and architectural decision-making.

GraphQLSoftware DevelopmentFull Stack DevelopmentReact NativeTypeScriptGogRPCReactCI/CDRESTful APIsSoftware Engineering

Posted 2 days ago

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🔥 Product Support Engineer

Posted 2 days ago

📍 United States

🧭 Full-Time

💸 75565.0 - 101600.0 USD per year

🔍 Automotive Engineering

🔧 Requirements

B.S. degree in Automotive Engineering, Mechanical Engineering, Electrical Engineering, or similar field.
5+ years of experience in a Technical Support, Product Support Engineering or similar role.
Experience with CAN and Data Acquisition Tools (CAN/J1939).
Excellent communication, customer service, and interpersonal skills.
Demonstrated resourcefulness, creativity, and problem-solving abilities.
Ability to work in a fast-paced dynamic environment.
Travel to customer locations for on-site investigations as needed (~10% Travel).

💡 Responsibilities

Perform post-sales onsite HW troubleshooting of company critical issues including conducting analysis of field failures and identifying product quality and reliability risks.
Proliferate lessons learned to R&D and Technical Support teams to incorporate feedback into new product designs and processes.
Serve as a subject matter expert and educator to our Global Technical Support team.
Support cross-functional diagnostic coverage improvement projects by reverse engineering vehicle data.
Present trends and themes of issues seen in the field to leadership and the cross-functional technical team.
Collaborate with internal teams (Sales Engineering, HW Engineering, Product Management, Technical Support) and customers to prioritize opportunities for product improvement and drive corrective and preventative actions.
Participate in a 24/7 outage rotation once per quarter.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

SQLEmbedded SystemsCustomer serviceTroubleshootingScripting

Posted 2 days ago

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🔥 Manager, Renewals

Posted 2 days ago

📍 United States

🧭 Full-Time

💸 152617.5 - 230850.0 USD per year

🔍 SaaS

🔧 Requirements

3+ years of sales management experience, 8+ years of overall sales experience.
Exceptional track record, including overperformance of general business objectives and sales targets.
Demonstrated record of success in a high-pressure, performance driven sales environment.
Proven history of ability of hire, train, manage, and motivate talented sales teams.
History of thriving in a rapidly-changing environment.
Strong interpersonal, networking and influencing skills with executive level comms.
Strong empathy towards customers and passion for revenue and growth.
Love for winning as a team.
Renewals and SaaS experience preferred.
Bachelor’s degree preferred.

💡 Responsibilities

Continually maintain and share accurate renewal results, forecasts, and customer trends.
Deliver against targets on a team and individual level.
Roll up your sleeves and dig in with the front-line team as needed on specific deals.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Hire, onboard, develop and lead an inclusive, engaged, and high performing team.

LeadershipPeople ManagementCustomer serviceMentoringNegotiationAccount ManagementReportingTrainingClient relationship managementStrong communication skillsCross-functional collaborationSales experienceTeam managementFinancial analysisCustomer SuccessSaaSBudget management

Posted 2 days ago

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🔥 Technical Support Engineer - Mobile applications

Posted 3 days ago

📍 Mexico

🧭 Full-Time

🔍 Software Development

🔧 Requirements

5-8 years of experience in support, engineering, or other technical role.
Strong familiarity with using CRMs like Zendesk or Salesforce.
Customer issues related to mobile applications.
Technical know-how - you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS systems.
Excellent customer service and interpersonal skills coupled with the ability to influence individual contributors and leaders across the company.
Excellent written and verbal communication skills, you can speak at technical and conversational levels.
Strong bias for action, ability to dive deep, and insistence on the highest standards.
Ability to work in a hyper-growth environment with shifting priorities.
Willingness to work flexible hours during nights and weekends.
Bilingual in English and Spanish is a must.

💡 Responsibilities

Become an expert on Samsara’s product portfolio.
Use your technical knowledge to troubleshoot and resolve customer issues with medium to high complexity.
Respond to customers and resolve their inquiries in a timely and helpful manner with a primary focus on meeting our SLA goals.
Partner with Enablement to author and maintain customer-facing knowledge base articles to help improve the self-serviceability for our end users.
Work closely to develop partnerships with our Engineering and Product teams in order to reproduce bugs and build testbeds as necessary.
Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

IoTMobile testingCommunication SkillsCustomer serviceRESTful APIsWritten communicationExcellent communication skillsTroubleshootingJSONTechnical supportCRMCustomer supportCustomer SuccessSaaS

Posted 3 days ago

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🔥 Senior Training Specialist

Posted 3 days ago

💸 80325.0 - 121500.0 USD per year

🔧 Requirements

Excellent communication skills, and especially strong presentation and facilitation skills. You have the ability to communicate sophisticated business software processes effectively and in a way that connects with customer priorities.
Excellent interpersonal skills - You’re dynamic and enthusiastic, and connect well with others whatever their level within an organization
Ability to manage your own work and to teach yourself new products independently. You’re also analytical and can assess what is essential to know and what’s not.
Ability to prioritize and effectively handle multiple projects and tasks concurrently. You’re organized, methodical, and detail-oriented
An eye for detail and polish
Ability to work without supervision and as part of a team
3-5 years experience delivering technical training
Ability to travel 20-25% max

💡 Responsibilities

Consult with customers to understand and tailor training content to meet their needs and organizational goals
Adapt, update and polish base content to ensure relevance to and personalization for your audience
Deliver high quality and engaging live and recorded training sessions to new and existing customers at small, private engagements and large, strategic events
Demonstrate expertise on across the Samsara platform and show facility in answering a range questions from customers during their training
Collaborate closely with the rest of the Education team as well as other stakeholders to shape content for live training and share customer feedback from live customer events
Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices

Posted 3 days ago

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🔥 Senior Instructional Designer

Posted 3 days ago

🧭 Full-Time

🔍 Software/SaaS

🔧 Requirements

Knowledge of Instructional Design standard methodologies and a proven ability to craft learning content that is effective and engaging
Ability to communicate abstract or technical information to both technical and non-technical audiences (visually and in writing).
Ability to identify the best learning delivery formats (e.g., online learning, assessments, ILT, audio-based snippets) for a specific set of objectives and you’re able to craft and build to those formats
Collaboration skills and teamwork, showing the ability to work within workflows and predefined guidelines
Attention to design aesthetics and visual detail.
Knowledge of legacy and emerging content development and collaboration tools such as: Captivate or Articulate, Camtasia, Miro, Figma, Adobe Suite, Zoom, and AI-authoring & production tools such as Rise, Parta.io, Writer.
3-5+ years learning design or instructional design experience in a software/Saas setting

💡 Responsibilities

Work with partners across the company to define training requirements, learning goals and user needs
Craft and build content learning program curricula and learning experiences in different formats (online learning, audio, video, live training materials, etc.), using/working within the constraints of different templates and business requirements.
Leverage a wide range of tools (AI-based research and content authoring, visual design, multimedia) to develop content rapidly and iteratively
Push yourself and the team to evolve and improve upon our processes, and to discover and test new instructional development models and tooling
Solicit reviews from partners and SMEs, and review others’ content for effectiveness
Become an expert in our customers’ needs and in our products, keeping up with the changes in your assigned product area, experimenting with new content or formats, and maintain content at frequent intervals
Design and write engaging and effective assessments
Collaborate closely with the rest of the Education team as well as other stakeholders to shape content for live training and share customer feedback from live customer events
Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices

Posted 3 days ago

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