Samsara

👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff about 5 years agoCloud Data Services Business Intelligence Internet of Things SaaS Software📈 Public Company

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Samsara is a technology company that offers IoT solutions for fleet management, providing tools to improve operational efficiency and safety in various industries.

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Jobs at this company:

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🔥 Project Manager, Sales Programs

Posted about 15 hours ago

📍 United States

🧭 Full-Time

💸 83002.5 - 111600.0 USD per year

🔍 SaaS

🔧 Requirements

Bachelor's Degree from a 4-year institution preferably in Business, Engineering, or other quantitative field
2-5 years of program management, management consulting, business operations or strategy experience, ideally in a SaaS environment or fast-paced technology consulting role
Track Record of delivering results that directly improve the customer experience and support scalability within the business
Strong Project Management skills with expertise in end-to-end project delivery (i.e. framing the need, and scope requirements, documenting project plans, defining KPIs, and reporting on results)
Strong communication and written language skills including clear and concise documentation
Proven track record of building trust and effectively partnering with a wide variety of stakeholders: executives, managers, front-line teammates, and cross-functional partners
Deep curiosity, excellent listening skills, strong empathy, and a growth mindset to push for continuous improvement

💡 Responsibilities

Work closely with business stakeholders to identify, scope, prioritize, plan, and execute strategic projects that improve the customer and employee experience
Work with cross-functional leaders to scope projects, align objectives, and coordinate stakeholders to deliver outcomes aligned with key business objectives
Drive change management for process improvements within the Sales org and equipped with the necessary resources to adapt to organizational change
Measure results of projects and report on outcomes delivered; drive continuous improvement processes to achieve and maintain operational excellence
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Project ManagementAgileData AnalysisSCRUMProject CoordinationCross-functional Team LeadershipBusiness OperationsCommunication SkillsReportingCross-functional collaborationSales experienceStakeholder managementStrategic thinkingProcess improvementChange ManagementCustomer SuccessSaaSBudget management

Posted about 15 hours ago

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🔥 Enterprise Implementation Consultant

Posted about 15 hours ago

📍 United States

🧭 Full-Time

💸 85085.0 - 128700.0 USD per year

🔍 IoT

🔧 Requirements

4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred
This is a demanding position with high internal visibility that requires strong priority management and high emotional intelligence
Experience supporting or working with technical products
Solutions-oriented with strong problem solving & project management skills
Excellent consultative skills with experience in end-to-end system implementations
Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering senior management, day-to-day users of our software
Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
Diplomacy, tact, and poise under pressure when working through customer issues
Bachelor’s degree from a 4-year institution

💡 Responsibilities

Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment
Create launch plans and a roadmap to increase product usage
Track implementation progress, participation, product adoption, and account health
Run training sessions, demonstrate Samsara’s technology, and work through obstacles with executives and day-to-day users of the system across numerous use cases
Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers
Deeply understand the Samsara platform’s capabilities and explain them to customers of all types
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Project ManagementSalesforceProject CoordinationCommunication SkillsCI/CDProblem SolvingCustomer serviceRESTful APIsDocumentationRelationship buildingAccount ManagementTrainingClient relationship managementCross-functional collaborationStakeholder managementCustomer SuccessSaaS

Posted about 15 hours ago

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🔥 Strategic Implementation Consultant

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 97282.5 - 130800.0 USD per year

🔧 Requirements

6+ years of experience in a senior Customer Success, account management, or strategic consulting role
Enterprise SaaS experience preferred
Experience supporting or working with technical products
Solutions-oriented with strong problem solving skills
Excellent consultative skills with experience in end to end system implementations
Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software
Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
Diplomacy, tact, and poise under pressure when working through customer issues
Bachelor’s degree from a 4-year institution

💡 Responsibilities

Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment
Create launch plans and a roadmap to increase product usage
Track implementation progress, participation, product adoption, and account health
Run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users of the system across numerous use cases
Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers
Serve as a mentor to the wider Customer Success and Support teams
Deeply understand the Samsara platform’s capabilities and explain them to customers of all types
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Project ManagementData AnalysisSalesforceCross-functional Team LeadershipProblem SolvingCustomer serviceRESTful APIsExcellent communication skillsRelationship buildingAccount ManagementTrainingClient relationship managementSales experienceStakeholder managementStrategic thinkingCustomer SuccessSaaS

Posted 1 day ago

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🔥 Senior Accountant

Posted 1 day ago

📍 UK

🔧 Requirements

Bachelor’s degree, preferably in accounting/finance or equivalent experience.
Fully qualified ACA, ACCA or CIMA.
Excellent analytical, technical and auditing skills.
Intermediate Excel skills
Strong organization skills with exceptional attention to detail and follow-through.

💡 Responsibilities

Assist in the month-end and year-end close processes of EMEA foreign entities.
Improve timeliness and accuracy of financial closing and reporting for EMEA entities.
Perform account reconciliations to ensure the accuracy of balances.
Prepare and analyze monthly intercompany reconciliations between subsidiaries.
Investigate and resolve reconciling items in a timely manner.
Prepare and analyze monthly, quarterly, and annual financial reports.
Provide insights and explanations for variances in financial performance.
Assist in cross-functional projects and communicate progress effectively.
Support the external audit process.
Stay updated on changes in accounting standards and ensure compliance.

Financial ManagementAnalytical SkillsMicrosoft ExcelAccountingAttention to detailOrganizational skillsComplianceExcellent communication skillsReportingFinancial analysis

Posted 1 day ago

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🔥 Senior Support Quality Analyst

Posted 3 days ago

📍 Canada

🧭 Full-Time

💸 85000.0 - 110000.0 CAD per year

🔍 Software Development

🔧 Requirements

4+ years professional experience, including 3+ years as a Quality Analyst
Experience with contact center QA across multiple channels
Proficiency in transforming and utilizing data to derive insights
Excellent written and verbal communication skills
Strong self-motivation, ability to work independently, and follow through
Bias towards collaboration and continuous improvement
Experience operating in a dynamic environment while balancing differing priorities and demands
Ability to work effectively with tight targets and deadlines

💡 Responsibilities

Review Netsuite transactions and Zendesk tickets, emails and phone interactions across various lines of business to assess performance trends
Track metrics such as QA variance, roster achievement goals, and review reporting
Contribute to designing agile and focused interaction monitoring forms to collect qualitative insights
Participate in investigative projects that identify opportunities to improve behaviors, processes, procedures, tools, and training
Leverage Excel, Google Sheets, and similar tools to analyze data and derive actionable insights
Deliver data-driven insights on service quality to managers
Work collaboratively to improve team processes and achieve consistent outcomes for QA projects
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Data AnalysisRESTful APIsAccountingQuality AssuranceData visualizationCustomer support

Posted 3 days ago

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🔥 Senior Software Engineer-Full Stack Developer (AWS)

Posted 6 days ago

📍 Canada

🧭 Full-Time

💸 89675.0 - 116050.0 CAD per year

🔍 Software Development

🔧 Requirements

5+ years of software development experience with a focus on cloud technologies.
Strong understanding of core AWS services and their application in building scalable and resilient systems.
Proficiency in at least one programming language such as Python, Java, Node.js, or Go.
Experience working in Agile/Scrum environments, with a solid understanding of software development lifecycle processes.
Experience in integrating multiple applications using middleware tools such as Zapier, Workato tools etc
Knowledge of data integration, transformation, and cloud-native ETL pipelines.
Excellent problem-solving and debugging skills.
Strong communication and collaboration skills.

💡 Responsibilities

Design, develop, and deploy scalable and highly available applications and services on AWS.
Utilize a wide range of AWS services including EC2, S3, RDS, DynamoDB, Lambda, API Gateway, ECS/EKS, and more.
Implement Infrastructure as Code (IaC) using tools like AWS CloudFormation or Terraform to automate infrastructure provisioning and management.
Develop and maintain CI/CD pipelines using AWS CodePipeline, CodeBuild, CodeDeploy, or similar tools.
Build and consume RESTful APIs and other web services.
Support the integration of first- and third-party data sources into cloud pipelines for analytics and insights (ETL/ELT pipelines).
Implement robust monitoring, logging, and alerting solutions using AWS CloudWatch and other monitoring tools.
Ensure the security and compliance of AWS environments and applications by implementing best practices.
Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions.
Troubleshoot and resolve issues in production and non-production AWS environments.
Stay up-to-date with the latest AWS services and best practices.
Contribute to the development of technical documentation and best practices.

AWSBackend DevelopmentDockerNode.jsPythonSoftware DevelopmentAgileAmazon RDSDynamoDBETLFull Stack DevelopmentGitJavascriptJenkinsGoREST APICI/CDRESTful APIsLinuxTerraform

Posted 6 days ago

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🔥 Customer Support Specialist

Posted 6 days ago

📍 Mexico

🧭 Full-Time

🔧 Requirements

3+ years of experience in a customer-facing role within a contact center environment, including handling escalated cases and complex customer interactions.
Bilingual: Proficiency in English and Spanish is a must.
Expertise in handling service requests in billing, RMA, cancellations, renewals, or customer success management or specialist roles.
Proven ability to independently resolve challenging customer issues with a high degree of accuracy and professionalism.
Exceptional communication and interpersonal skills to effectively engage with a diverse customer base and internal teams.
Demonstrated ability to prioritize and manage a dynamic workload, including escalations, high-priority cases, and projects.
Experience managing 30+ cases per day across multiple channels (phone, chat, email), with consistent delivery of high-quality service.
Proficiency in ticketing systems such as Zendesk, Salesforce, or ServiceCloud, with advanced troubleshooting and documentation skills.
Technical aptitude with macOS and related systems, along with the ability to quickly learn and adapt to new tools and technologies.
Availability to work flexible hours (morning, night, and/or weekends) as assigned, based on the needs of the business.

💡 Responsibilities

Serve as a point of escalation for complex customer inquiries and issues related to billing, contract renewals, cancellations, and Samsara products and services.
Provide guidance and mentorship to CSS II team members to enhance team performance and efficiency.
Demonstrate advanced proficiency in multi-channel servicing, including handling complex cases via phone, email, chat, and other channels with exceptional communication and problem-solving skills.
Manage and prioritize a high-volume workload, including escalations and urgent customer requests, ensuring timely and accurate resolution.
Lead or participate in cross-functional initiatives aimed at improving customer experience, driving efficiency, and scaling support processes.
Identify and analyze customer trends and issues to provide actionable insights to management and other stakeholders.
Proactively improve customer support processes and contribute to the development of best practices and training materials for the team.
Deliver exceptional customer service throughout the service cycle, ensuring customer satisfaction and retention.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Communication SkillsCustomer serviceRESTful APIsMultitaskingInterpersonal skillsExcellent communication skillsProblem-solving skillsAccount ManagementTroubleshootingTechnical supportCRMCustomer SuccessEnglish communicationSaaS

Posted 6 days ago

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🔥 Sales Enablement Manager - GTM

Posted 6 days ago

📍 United States

🧭 Full-Time

💸 89845.0 - 135900.0 USD per year

🔍 Technology

🔧 Requirements

3+ years of GTM enablement experience for a multi product technology company.
Established expertise customizing enablement strategies for industry verticals with an emphasis on company differentiation.
Demonstrated experience creating & maintaining sales facing enablement resources.
Track record of stakeholder management across sales, product, product marketing, marketing, and sales strategy to drive effective product and feature rollouts.
Excellent written and oral communication skills with the ability to explain technical concepts using clear and concise language

💡 Responsibilities

Lead GTM enablement programs for Samsara’s product solutions with an emphasis on competitors, industries and buyer personas
Support company-wide change management initiatives for sellers to increase productivity throughout the sales cycle.
Maintain full end-to-end ownership of solution based training strategy and enablement materials including facilitating instructor lead training, developing AE facing resources, and leveraging internal tools and technology.

JiraCommunication SkillsTrainingSales experienceStakeholder managementChange Management

Posted 6 days ago

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🔥 Accounting Manager

Posted 7 days ago

📍 Mexico

🧭 Full-Time

🔍 Accounting

🔧 Requirements

Bachelor's degree in Accounting or Finance.
CPA or CPC is ideal
Minimum of 6 years of progressive accounting experience, including Big 4 and industry management roles preferred.
Experience working with auditors
Netsuite experience desirable
Excel proficiency.

💡 Responsibilities

Ensure timely and accurate accounting practices that adhere to both US GAAP and relevant local IFRS standards, as well as company policies.
Reconcile financial accounts and ensure accuracy in all financial reports.
Perform fluctuation reviews on balance sheet and P&L accounts ensuring movements are reasonable, supportable and explained.
Collaborate with cross-functional teams to ensure transparency and effective communication of financial information.
Implement and maintain financial controls and processes to maximize operational efficiency.
Proactively identify financial discrepancies and resolve issues in a timely manner.
Provide insightful analyses and recommendations to support business decisions.
Drive continuous improvement initiatives to enhance reporting and accounting processes.
Support the development and implementation of accounting policies and practices in conformity with GAAP.
Ensure effective internal controls by reviewing control design and creating operating mechanisms that ensure all relevant controls are performed and documented in accordance with expectations.
Stay updated on accounting trends and developments by reading relevant publications, attending conferences and seminars, and promoting professional development within the team through accreditation and licensure.
Undertake additional projects and initiatives at the Controller's request.

Financial ManagementAccountingAttention to detailComplianceFinancial analysis

Posted 7 days ago

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🔥 Sales Engineer, Enterprise Select - DACH

Posted 8 days ago

📍 Germany

🧭 Full-Time

🔍 Software Development

🔧 Requirements

5+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity.
3+ years sales experience
Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management.
Ability to explain complex technical concepts to non-technical audiences.
Previous experience managing hardware and/or software product evaluations.
Basic understanding of electronics and electrical systems.
Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation, and control systems.

💡 Responsibilities

Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
Articulate to prospects how businesses like theirs use Samsara today to solve problems common to their industry.
Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of value implementations, Exec presentations, etc.
Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SEs to use.
Open the door for deeper entrenchment into accounts (integration, upsell, cross-sell) by becoming a consultant and trusted subject-matter experts to your customers.
Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.
Partner with sales executives to plan, prepare, and execute transactions in rapid sales cycles.
Work in multiple levels of the technology stack.
Run and own Pilots from Introduction over planning and execution to successful completion and handover
Go on site to run Workshops or do Hardware installations yourself.
Build relationships with third-party partners, such as software providers, systems integrators, and installation partners.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, adopt a Growth Mindset, Be Inclusive, win as a team) as we scale globally and across new offices.
Work with your AEs as a Team to win new business

PythonBashCloud ComputingEmbedded SystemsIoTJavascriptSalesforceAPI testingCI/CDRESTful APIsSales experienceComputer skillsTechnical supportScriptingCustomer Success

Posted 8 days ago

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