MaestroQA empowers customer care teams to transform their quality assurance processes into strategic growth drivers. We provide cutting-edge software that goes beyond traditional QA, delivering actionable insights across all departments. Our platform integrates seamlessly with existing CRM and support tools, offering customizable scorecards, agent dashboards, and workflow automation to enhance efficiency and customer satisfaction. We are driven by a mission to make quality everyone's responsibility, providing data-driven intelligence to improve every aspect of the business, from customer interactions to sales performance. We leverage a modern tech stack including Google Tag Manager, various mobile-first technologies, and robust security features like HSTS and DNSSEC to ensure a secure and reliable experience. Our team thrives in a collaborative environment, fostering continuous learning and growth through hands-on coaching and exposure to challenging projects. We are committed to creating a flexible and supportive work environment, offering in-office, hybrid, and fully remote positions. We prioritize employee well-being and career advancement, providing a generous benefits package, unlimited PTO, and significant equity opportunities for all employees. MaestroQA is a rapidly growing SaaS company headquartered in New York City with a presence across North America. Having recently closed a Series A funding round, we are actively expanding our team and seeking ambitious individuals to join our mission of revolutionizing quality assurance and customer experience. Our engineering team focuses on building scalable, reliable, and secure solutions. We embrace a modern tech stack while maintaining a collaborative and supportive engineering culture. We strive to create cutting-edge features that solve real-world problems for our clients. We are proud of our flexible working arrangements and our commitment to fostering a strong work-life balance. We encourage innovation, and our success is a testament to our talented and dedicated team. Join MaestroQA and become a part of our ongoing journey to define the future of quality assurance!
Convoso empowers outbound contact centers to achieve unprecedented performance through its AI-powered cloud-based call center software. We provide predictive dialing, lead management automation, and conversational AI, helping clients move leads through the sales funnel faster and boost profitability. Our platform is trusted by businesses across numerous industries seeking to optimize their revenue operations. Convoso's tech stack incorporates a robust blend of technologies including Amazon Web Services, a content delivery network, and a range of modern tools for security and analytics. We foster a collaborative engineering culture emphasizing agile development and continuous improvement, regularly investing in new technologies to further enhance our platform's capabilities and customer experience. Our hybrid and remote-friendly work model allows talent to thrive, both domestically and internationally. Convoso's mission is to create innovations that enable contact center owners to exceed their performance goals. We value our customers as partners, actively collaborating to maximize results and supporting adherence to industry regulations. Recognized as a Best Place to Work, we strive to maintain a positive, supportive environment that prioritizes both employee well-being and professional growth. With over 250 employees and a proven track record of success since 2006, Convoso remains at the forefront of innovation in the contact center industry. Our ongoing development and expansion into new markets demonstrate our commitment to delivering cutting-edge solutions to a broad range of clients.
Five9 is a leading provider of cloud-based contact center software that empowers businesses to enhance customer engagement and improve operational efficiency.
SuperStaff is a leading outsourcing solutions provider, offering call center services from offshore locations in the Philippines, nearshore in Colombia, and onshore in the United States. Originally serving the health and biopharma sectors, SuperStaff has diversified its offerings over the past three years to cater to a wide range of industries, including start-ups and established enterprises, with innovative BPO solutions.
SupportYourApp is a dynamic Human + Tech customer support service based in Kyiv, Ukraine, with over 10 years of experience. It specializes in providing BPO solutions in 34 languages across 25 countries, catering to leading tech companies worldwide. With a rapidly growing team of 800+ professionals, SupportYourApp combines technology and human touch to enhance customer experiences and offers diverse job opportunities in multiple locations.
SESTEK is an R&D center focused on conversational technologies, call center applications, and customer services automation. The company offers speech solutions to a broad diversity of customers from financial services, banking and insurance industries, telecom and public institutions. The company’s first voice conversion product was also the world’s first speech analytics solutions. SESTEK was founded in 2000 and is based in Istanbul, Turkey.
Signpost empowers local businesses to capture and convert leads, and generate more revenue from their existing customer base through its SaaS platform. Founded in 2010, we're headquartered in New York, United States, and serve a wide range of industries, including home services, where we focus on helping plumbers, electricians, and HVAC technicians manage customer communications. Our tech stack includes cutting-edge technologies like Google Cloud, Cloudflare, and jsDelivr, enabling us to deliver high-performance solutions. We utilize a modern front-end with BootstrapCDN and leverage Google Maps API for location-based services. With a team of 101-250 employees, we foster a culture of freedom and responsibility. Signpost offers a remote-friendly work environment with a hybrid option in Austin. Our customer success team plays a vital role, working closely with clients to maximize the value they receive from Signpost. We're in an active growth phase, with recent acquisitions and partnerships driving our expansion. Signpost's software unit was acquired by Hibu in 2023, and in February 2024 Lucas Wilson joined as new CEO to lead the next phase of growth. We offer competitive wages and benefits including medical, dental, vision, and 401k for full-time employees. Paid Time Off (PTO) is also provided. We seek passionate professionals to contribute to our mission of helping businesses succeed and our recent partnership with Phonely to launch an AI Voice Receptionist demonstrates our commitment to innovation.
Golden Customer Care connects leading health, wellness, beauty, and pet brands with their customers globally, providing personalized and comprehensive support. We bridge the gap between companies and consumers, ensuring exceptional customer experiences. Our team leverages a robust technology stack, including AWS Global Accelerator, Microsoft, Ubuntu, and Express framework, ensuring seamless operations and scalability. We are committed to creating a supportive and collaborative remote-first work environment. Our Utah-based company currently employs 251-500 people and has experienced significant growth since its founding in 2010. We offer competitive compensation and benefits, fostering a culture of continuous improvement and professional development opportunities. Our engineering team utilizes a blend of cloud technologies (AWS) and open-source solutions (Ubuntu) to build reliable and scalable systems. We are committed to using best-in-class security practices, evidenced by our use of GoDaddy SSL and other security measures. The company's focus on continuous improvement is reflected in its ongoing refinement of systems and processes to maximize efficiency and enhance customer satisfaction. We use data analytics to inform our decision-making and drive improvements across all areas of operation. Golden Customer Care values employee growth and provides comprehensive benefits like medical, dental, and vision insurance, an Employee Stock Ownership Plan (ESOP), and a 401k with employer matching. We believe in creating a fun and engaging workplace, hosting virtual and in-person events for our distributed workforce. We're actively seeking talented individuals to join our expanding team and contribute to our continued success. Our focus on exceptional customer service and a powerful technology foundation has driven our growth within the customer support industry. This growth is further demonstrated by our presence in multiple listed states and involvement with some of the largest names in their respective industries.
NuView Analytics empowers businesses to unlock the full potential of their data. We provide data analytics, diligence, and fractional data science services to growth-stage companies, helping them derive actionable insights and achieve faster growth. Our team of expert analysts leverages a modern data stack, including SQL, R/Python, Tableau/Power BI/Looker, and various ETL and data warehouse solutions (like Stitch, BigQuery, and Snowflake), to deliver comprehensive, objective analyses. We foster a collaborative and intellectually rigorous environment where continuous learning and development are encouraged. NuView operates with values of humility, intellectual rigor, and stewardship, offering fully remote opportunities for US-based candidates. We are a rapidly growing company with a strong track record of success, having secured significant funding and established partnerships with major clients. Our work spans diverse industries, and we pride ourselves on our ability to deliver insightful solutions that help clients make data-driven decisions. We are committed to providing our employees with competitive compensation and benefits, including bonuses and a supportive remote work environment. Our engineering culture thrives on collaboration, innovation, and the continuous exploration of new technologies and best practices. We actively invest in our team's professional development, providing opportunities for learning and advancement within the company. We encourage employees to stay ahead of the curve, exploring technologies such as those found in the modern data stack, expanding our skill set for more sophisticated client projects. NuView’s recent growth has been fueled by significant early adopter agreements and investments, showcasing our potential to revolutionize data-driven decision-making across the globe. The company is headquartered in Florida but offers remote positions nationwide, offering both junior and senior positions for passionate and skilled data professionals.