Golden Customer Care

Golden Customer Care connects leading health, wellness, beauty, and pet brands with their customers globally, providing personalized and comprehensive support. We bridge the gap between companies and consumers, ensuring exceptional customer experiences. Our team leverages a robust technology stack, including AWS Global Accelerator, Microsoft, Ubuntu, and Express framework, ensuring seamless operations and scalability. We are committed to creating a supportive and collaborative remote-first work environment. Our Utah-based company currently employs 251-500 people and has experienced significant growth since its founding in 2010. We offer competitive compensation and benefits, fostering a culture of continuous improvement and professional development opportunities. Our engineering team utilizes a blend of cloud technologies (AWS) and open-source solutions (Ubuntu) to build reliable and scalable systems. We are committed to using best-in-class security practices, evidenced by our use of GoDaddy SSL and other security measures. The company's focus on continuous improvement is reflected in its ongoing refinement of systems and processes to maximize efficiency and enhance customer satisfaction. We use data analytics to inform our decision-making and drive improvements across all areas of operation. Golden Customer Care values employee growth and provides comprehensive benefits like medical, dental, and vision insurance, an Employee Stock Ownership Plan (ESOP), and a 401k with employer matching. We believe in creating a fun and engaging workplace, hosting virtual and in-person events for our distributed workforce. We're actively seeking talented individuals to join our expanding team and contribute to our continued success. Our focus on exceptional customer service and a powerful technology foundation has driven our growth within the customer support industry. This growth is further demonstrated by our presence in multiple listed states and involvement with some of the largest names in their respective industries.