Equip Health

👥 251-500💰 $34,999,935 Series C 12 months agoPersonal HealthFitnessWellnessHealth Care💼 Private Company
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Equip Health is revolutionizing eating disorder treatment with a virtual program that delivers comprehensive, evidence-based care. We connect families with expert care teams comprising dietitians, physicians, therapists, and mentors, providing wrap-around support for lasting recovery. Founded in 2019, Equip is a leader in the virtual healthcare space, recognized by Time as one of the most influential companies of 2023. Our tech stack leverages technologies like Person Schema, Facebook Sharer, Pinterest, Reddit, and Xneelo Hosting to provide accessible and engaging services. As a fully remote company with a strong emphasis on innovation, we're building a collaborative and inclusive environment where every team member can contribute. We operate in all 50 states and are partnered with most major health insurance plans. Equip fosters a culture of continuous learning and growth, providing robust training in evidence-based treatments and opportunities for professional development. We are committed to making a positive impact on the lives of patients and families. We've secured $109.6M in funding across 4 rounds, demonstrating strong investor confidence. Our commitment to DEIB creates a work environment where everyone feels a sense of belonging.

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🧭 Full-Time

🔍 Healthcare

  • Master’s degree in a healthcare-related field such as clinical psychology, nursing, or social work.
  • 5+ years of experience in program development, program management, or operations.
  • 3+ years of management or leadership experience.
  • Proven experience successfully implementing complex programs and leading cross-functional initiatives.
  • Strong analytical and data management skills with the ability to interpret and act on data insights.
  • Excellent organizational and project management skills with the demonstrated ability to multi-task and prioritize in a dynamic environment, including the strong ability to plan and manage numerous processes, people, and projects simultaneously.
  • Excellent communication and collaboration skills with the proven ability to build successful and effective relationships with individuals at all levels of an organization, including the ability to promote ideas persuasively and effectively, win buy-in for initiatives, and ensure alignment for high-impact execution.
  • Comfortable in a fast-paced environment, subject to rapid change and innovation.
  • Oversee the successful implementation and operationalization of clinical protocols across all relevant departments and stakeholders.
  • Own clinical quality improvement processes to ensure that existing protocols are consistently maintained and integrated into daily operations.
  • Collaborate closely with Equip’s Data & Insights team to establish metrics and dashboards to track clinical quality and adherence metrics and translate data into actionable insights to drive operational improvements.
  • Lead initiatives to address non-compliance and improve protocol adherence.
  • Ensure alignment between clinical quality improvement processes/initiatives and broader organizational objectives.
  • Collaborate with team members from Program Development, Clinical Training, Care Delivery, and Care Experience to disseminate, evaluate, and iterate on programs and protocols.
  • Contribute to long-term strategic planning for clinical quality metrics and protocol management.
  • Perform other duties as assigned.
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📍 USA

🧭 Full-Time

🔍 Healthcare

  • 5+ years of experience as a product manager within a fast-paced, agile environment, ideally working at a tech-enabled healthcare company.
  • Proven track record of owning a product experience end to end that’s demonstrated value.
  • Demonstrated ability to achieve results with limited resources and work independently with a bias toward action.
  • Demonstrated ability to partner closely with design and engineering to bring your vision to life including the ability to diplomatically push back on feature requests when they’re not aligned with strategic priorities or user needs, guiding the conversation toward the best path forward.
  • Experience navigating through ambiguity in brand new territory on problems and turning them into solutions.
  • Strong business sense and a willingness to become an expert in the eating disorder treatment space.
  • Excellent written and verbal communication skills with the ability to understand what your internal customers need, distill complex problems into simple documentation tailored to the audience, and influence and drive alignment cross-functionally.
  • Demonstrated ability to understand data and leverage it without getting stuck in proving every decision.
  • Be a thought partner with our care delivery, care operations, and clinical programming teams.
  • Proactively drive product discovery with stakeholders by surfacing real user needs, validating assumptions through data and research, and ensuring we solve root problems rather than requested ‘features’ in isolation.
  • Facilitate alignment on desired outcomes and success metrics before deciding on solutions, ensuring every initiative ties back to patient and business value.
  • Lead prioritization of the roadmap and maintain a tight feedback loop with stakeholders.
  • Manage the execution of your roadmap by leading engineering, design, and stakeholders through the development process, ensuring tight timelines and successful product launches.
  • Coordinate and participate in development activities including daily standups, backlog grooming, retrospectives, sprint planning, and other scrum ceremonies.
  • Demonstrate the value of deliverables through demos, release notes, etc.
  • Work closely with your design, engineering, data, and clinical counterparts to develop innovative ways to achieve engagement, outcomes, and efficiency targets.
  • Conduct user surveys, market research, and perform data analysis to form hypotheses & tests that will inform our vision and roadmap.
  • Monitor usage and satisfaction of our care management product to identify gaps and opportunities.
  • Lead requirement development sessions and serve as the bridge between the business and technical teams - managing expectations, providing clarity, and making trade-offs, all while using the philosophy of incremental improvement and shortest time to value.
  • Demonstrate empathy and curiosity as an approach to all complex issues (be them technical, societal, or personal) and share a genuine interest in solving problems for our users.
  • Operate with a high degree of autonomy in a growing, early-stage work environment.
  • Find ways to improve efficiency and excellence in our product development process.
  • Perform other duties as assigned.

Project ManagementSQLAgileData AnalysisProduct ManagementSCRUMUser Experience DesignCross-functional Team LeadershipProduct DevelopmentProduct AnalyticsProduct designCommunication SkillsAnalytical SkillsAgile methodologiesRESTful APIsMarket ResearchData visualizationStakeholder managementData modelingCustomer SuccessA/B testing

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📍 USA

🧭 Full-Time

🔍 Healthcare

  • Bachelor’s degree.
  • 1+ years experience in a similar sales/success role.
  • A creative approach to prospecting using traditional methods (email, cold calling) alongside new technologies, and an ability to research prospects and determine their unique needs in order to discover alignment opportunities for the potential referral relationship.
  • Develop and execute outreach strategies in collaboration with regional Clinical Partnerships Reps to establish provider relationships and acquire patient referrals.
  • Prospect various types of provider organizations using a mix of email, phone calls, and innovative sales channels.
  • Generate sales-ready meetings and opportunities based on Equip qualification criteria.

Business DevelopmentSalesforceCommunication SkillsCustomer serviceNetworkingRelationship buildingSales experienceLead GenerationCRM

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📍 USA

🧭 Full-Time

  • 8+ years of IT infrastructure management experience
  • 5+ years of information security experience
  • Strong knowledge of network architecture, cloud services, and security frameworks
  • Experience with compliance standards (SOC 2, ISO 27001, NIST, etc.)
  • Design, implement, and oversee enterprise-wide IT infrastructure (primarily GCP and AWS)
  • Develop and maintain disaster recovery and business continuity plans to ensure system resilience.
  • Implement proactive monitoring and maintenance strategies to minimize downtime and enhance performance.
  • Manage vendor relationships and technology partnerships to optimize service delivery and cost efficiency.
  • Develop, enforce, and continuously improve information security policies, standards, and procedures.
  • Conduct security assessments, risk analysis, and compliance audits to align with industry regulations.
  • Implement and maintain security controls across all systems and networks.
  • Oversee incident response, security investigations, and mitigation strategies.
  • Stay ahead of evolving cybersecurity threats and implement proactive countermeasures.
  • Lead, mentor, and develop a team of IT infrastructure and security professionals.
  • Establish training programs to enhance team capabilities and keep pace with technological advancements.
  • Maintain comprehensive documentation for IT systems, processes, and security protocols.
  • Collaborate with cross-functional teams to align IT initiatives with business objectives.
  • Define and track KPIs to measure the efficiency and effectiveness of IT operations.

AWSLeadershipProject ManagementCybersecurityGCPCI/CDDevOpsComplianceRisk ManagementTeam management

Posted 14 days ago
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📍 USA

🧭 Full-Time

🔍 Healthcare

  • CCMA (Certified Clinical Medical Assistant) or equivalent certification is highly desirable.
  • 1+ years of professional experience in medical records management or a related healthcare setting.
  • Strong knowledge of medical terminology, health information systems, and HIPAA regulations.
  • Detail-oriented with excellent organizational and problem-solving skills.
  • Effective communication skills for interacting with patients, staff, and external entities.
  • Ability to prioritize and handle multiple tasks in a fast-paced environment.
  • Collect, organize, and maintain medical records.
  • Ensure the accuracy and completeness of medical records by reviewing documents for errors or omissions.
  • Upload and retrieve records in accordance with established policies and procedures.
  • Enter patient information into the EMR system.
  • Update chart with new information and other medical details.
  • Safeguard patient information by following HIPAA and organizational confidentiality protocols.
  • Regularly audit records to ensure compliance with legal and regulatory standards.
  • Respond to requests for medical records from healthcare providers, insurance companies, and legal entities.
  • Assist patients with accessing their medical records while adhering to privacy guidelines.
  • Verify the legibility and completeness of medical records.
  • Coordinate with healthcare providers to address discrepancies or missing information.
  • Perform other duties as assigned.

Communication SkillsCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsData entryComputer skills

Posted 16 days ago
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📍 USA

🧭 Full-Time

  • Bachelor's degree required in Finance, Accounting, or a related field.
  • 5+ years of experience in Accounts Payable, Accounting or a related role.
  • Proficiency with Excel.
  • Experience with NetSuite, Ramp, and Google Suite.
  • Strong attention to detail and analytical skills.
  • Strong written and verbal communication skills with the ability to communicate effectively with internal and external stakeholders at all levels.
  • Highly collaborative with a deep sense of ownership and accountability.
  • Self-starter who is resourceful, loves to learn, takes initiative, and thrives in a dynamic and fast-paced environment.
  • Passion for mental health and eating disorder treatment and expanding access to treatment.
  • Serve as the primary point of contact for all Accounts Payable-related questions for both internal and external stakeholders including management of the Accounting inbox.
  • Serve as the expert on all company policies that relate to Accounts Payable, including travel, continuing education, benefits stipends and more. Maintain and develop streamlined and efficient practices to ensure adherence to policies.
  • Serve as the administrator for Ramp including approving requests for new credit cards, ensuring AP processes and controls are as efficient as possible and troubleshooting any issues.
  • Review credit card charges and process bills for payment in Ramp. Correspond with cardholders and/or department leaders when questions arise about charges.
  • Manage all vendor contracts, ensuring payments are only made to vendors with contracts on file and complying with the contract payment terms.
  • Manage complex data sets to identify potential errors or areas of concern and raise questions to management as needed.
  • Perform other duties as assigned.

Data AnalysisFinancial ManagementAnalytical SkillsMicrosoft ExcelAccountingAttention to detailWritten communication

Posted 17 days ago
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🔥 Payroll Analyst II
Posted 18 days ago

📍 USA

🧭 Full-Time

  • Bachelor's degree in Accounting/Finance/Human Resources or equivalent job experience.
  • 2+ years of experience in payroll operations or related fields.
  • Experience with ADP WorkforceNow, including and especially ADP SmartCompliance.
  • Strong knowledge of and experience with Microsoft Excel and Google Suite.
  • Knowledge of federal, state and local income & unemployment tax compliance & regulations
  • Maintain and review payroll processing systems.
  • Ensure accurate and timely processing of payroll updates.
  • Research agency tax notices and resolve outstanding requests.
  • Execute on all required state tax filings and reporting for multiple entities.
  • Prepare reporting for People and Finance teams and Equip leadership.
  • Research and respond to questions that arise from employees or leadership in a diligent and timely manner.
  • Work collaboratively and cross functionally across the organization.
  • Perform other duties as assigned.

Microsoft ExcelAccountingComplianceMicrosoft Office SuiteReportingData entryFinancial analysis

Posted 18 days ago
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🔥 Financial Counselor
Posted 19 days ago

📍 USA

🧭 Full-Time

🔍 Health

  • 2 years of medical billing/insurance verification or financial counseling experience.
  • Strong billing knowledge.
  • Ability to maintain good work habits and be available during the working day for calls (depending on time zone).
  • Strong oral and written communication skills with excellent customer service skills.
  • Strong organizational and time management skills with a proven track record of being able to work independently and problem solve.
  • Comfortable in a fast-paced environment, subject to rapid change and innovation.
  • Microsoft Office and Google Suite experience.
  • Strong attention to detail.
  • Answer patients’ billing questions succinctly and within an average of 24 hours.
  • Assist patients in understanding their benefits information.
  • Set up and track payment plans.
  • Ensure weekly, monthly, and quarterly department goals are met.
  • Represent Equip Health professionally and with a positive attitude.
  • Comply with all elements within HIPAA and the Privacy Act.
  • Perform other duties as assigned.

Financial ManagementAnalytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsExcellent communication skillsFinancial analysis

Posted 19 days ago
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🔥 Billing Specialist
Posted 19 days ago

📍 USA

🧭 Full-Time

🔍 Healthcare

  • 2-5 years experience in healthcare billing, revenue cycle, and/or patient accounting
  • Medical billing, coding, and/or health insurance experience; specific experience with CMS 1500 claims
  • Strong skills in communication and collaboration with diverse teams
  • Organized and results-driven
  • Comfortable in a fast-paced environment, subject to rapid change and innovation
  • Timely filing of claims to insurance plans for patient services
  • Quick and effective follow up on claim status and mitigating submission errors and wrongful denials
  • Accurate management of payment procedures, financial records, and claims processes
  • Working closely with the revenue cycle team to ensure accurate patient accounting, statement management, payment posting, and reconciliation.
  • Perform other duties as assigned.

Financial ManagementCommunication SkillsOrganizational skillsAccount ManagementData entry

Posted 19 days ago
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📍 United States

🧭 Full-Time

🔍 Mental Health

  • Active, unrestricted, and independent license to practice psychotherapy from at least one US state in this posting's time zone.
  • Ability to support a caseload of patients of all ages, co-occurring conditions, backgrounds and cultures, and with varying degrees of acuity.
  • Passion for evidence-based care and treatment.
  • Ability to provide care 2 evenings per week (meaning being available until 8pm in your patient caseloads primary time zone).
  • Enthusiastic, strong team player.
  • Ability to safely and effectively deliver care in a virtual setting.
  • Passion for mental health and eating disorder treatment and expanding access to treatment.
  • Provide evidence-based family, individual, and group therapy for eating disorders and comorbid diagnoses in a virtual clinic (i.e. telehealth) setting.
  • Implement family-based treatment (FBT), enhanced cognitive behavioral therapy (CBT-E), cognitive behavioral therapy for ARFID, and other evidence-based treatments for patients across the lifespan with eating disorders and their loved ones.
  • Maintain a caseload of 30-40; with the expectation being 20-26 hours of direct care and remaining time dedicated to administrative tasks.
  • Participate in initial and ongoing trainings.
  • Assess and diagnose mental health conditions.
  • Collaborate with a multidisciplinary treatment team of physicians, dietitians, patient mentors, and family mentors, along with outside providers.
  • Utilize between-session messaging to support patients and communicate with the treatment team through Equip’s EMR in accordance with Equip’s policies and procedures.
  • Engage and collaborate in Treatment Team meetings, supervision, and department meetings.
  • Maintain licensure in home state and obtain licensure in other states as requested by Equip (licensure costs will be covered by Equip).
  • Perform other duties as assigned.

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Posted 28 days ago
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