Equip Health

👥 251-500💰 $34,999,935 Series C 11 months agoPersonal HealthFitnessWellnessHealth Care💼 Private Company
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Equip Health is revolutionizing eating disorder treatment with a virtual program that delivers comprehensive, evidence-based care. We connect families with expert care teams comprising dietitians, physicians, therapists, and mentors, providing wrap-around support for lasting recovery. Founded in 2019, Equip is a leader in the virtual healthcare space, recognized by Time as one of the most influential companies of 2023. Our tech stack leverages technologies like Person Schema, Facebook Sharer, Pinterest, Reddit, and Xneelo Hosting to provide accessible and engaging services. As a fully remote company with a strong emphasis on innovation, we're building a collaborative and inclusive environment where every team member can contribute. We operate in all 50 states and are partnered with most major health insurance plans. Equip fosters a culture of continuous learning and growth, providing robust training in evidence-based treatments and opportunities for professional development. We are committed to making a positive impact on the lives of patients and families. We've secured $109.6M in funding across 4 rounds, demonstrating strong investor confidence. Our commitment to DEIB creates a work environment where everyone feels a sense of belonging.

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📍 USA

🧭 Full-Time

🔍 Behavioral Health

  • 3+ years of recruiting experience.
  • Experience working on Clinical, Sales and Marketing or Product and Engineering roles
  • Demonstrated experience closing competitive candidates with multiple offers.
  • Passion for the candidate experience.
  • Adaptable and able to take on new initiatives easily.
  • Experience partnering with hiring managers, interviewers, and team members as a trusted resource.
  • You have a strong ability to manage multiple priorities in a fast-paced and dynamic environment.
  • You have experience sourcing and driving a strong, diverse pipeline.
  • Manage full cycle recruiting process for a variety of roles including Clinical, Sales and Marketing and Product and Engineering.
  • Ensure a positive, smooth, quick and consistent candidate experience.
  • Drive the offer process including extending offers, closing candidates, and administering the onboarding process in close partnership with the People Operations team.
  • Provide expertise in assessing and evaluating talent for the organization.
  • Serve as an advocate for diversity, equity, inclusion, and belonging.
  • Assist in promoting and developing the Equip Employer Brand and Employee Value Proposition.
  • Perform other duties as assigned including recruiting for non-tech roles.

People ManagementHR ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingOrganizational skillsTime ManagementExcellent communication skillsAdaptabilityRelationship buildingMS OfficeTeamworkRecruitmentData entrySales experienceStakeholder managementSaaS

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📍 USA

🧭 Full-Time

🔍 Healthcare

  • 5+ years of software development experience with at least one full cycle implementation
  • Experience with the below technology stack highly preferred: Languages & Frameworks: React Native(ios/android apps), React, TypeScript, Java
  • DB: PostGreSQL (or other relational databases)
  • Cloud: AWS services
  • Tools: Git, Github
  • Ability to write clear, maintainable, extensible and testable code
  • Experience designing and implementing mobile applications with a microservice back end
  • Experience in building highly scalable and performant distributed systems with high availability
  • Designs, develops, and approves end-to-end functionality of a product line, platform, or infrastructure
  • Experience communicating and coordinating with the engineering and product teams
  • Experience working in and contributing to an Agile environment
  • Understanding of common web protocols such as ReST, OAuth, etc.
  • Write clean, scalable software following industry best practices
  • Be an expert of React Native
  • Stay on the leading edge of development best practices
  • Strong knowledge and experience in designing for and implementing solutions in the cloud (AWS).
  • Mentor and inspire junior and mid-level engineers; lead by example
  • Follow best practices, such as automated testing, thorough PR reviews, failing fast, etc.
  • Develop documentation and proposals to explain existing and proposed architectures and designs
  • Assist in planning, estimating, and scheduling development work
  • Help plan technical execution by balancing feature delivery, tech debt reduction, and maintainable & performant design

AWSPostgreSQLSoftware DevelopmentAgileCloud ComputingGitJavaJavascriptReact NativeTypeScriptAPI testingMobile testingREST APITestRailReactCommunication SkillsCI/CDProblem SolvingAgile methodologiesMentoringDevOpsMicroservicesJSONSoftware Engineering

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📍 USA

🧭 Full-Time

🔍 Healthcare

  • 5+ years of software development experience with at least one full cycle implementation
  • Experience with the below technology stack highly preferred: Languages & Frameworks: Java, JavaScript, React
  • DB: PostGreSQL (or other relational databases)
  • Cloud: AWS services
  • Tools: Git, Github
  • Ability to write clear, maintainable, extensible and testable code
  • Experience designing and implementing web or mobile applications with a microservice back end
  • Experience in building highly scalable and performant distributed systems with high availability
  • Designs, develops, and approves end-to-end functionality of a product line, platform, or infrastructure
  • Experience communicating and coordinating with the engineering and product teams
  • Experience working in and contributing to an Agile environment
  • Understanding of common web protocols such as ReST, OAuth, etc.
  • Write clean, scalable software following industry best practices
  • Become an expert in your domain area and be very familiar with the other domains
  • Stay on the leading edge of development best practices
  • Strong knowledge and experience in designing for and implementing solutions in the cloud (AWS).
  • Mentor and inspire junior and mid-level engineers; lead by example
  • Follow best practices, such as automated testing, thorough PR reviews, failing fast, etc.
  • Develop documentation and proposals to explain existing and proposed architectures and designs
  • Assist in planning, estimating, and scheduling development work
  • Help plan technical execution by balancing feature delivery, tech debt reduction, and maintainable & performant design

AWSPostgreSQLSoftware DevelopmentSQLAgileCloud ComputingFull Stack DevelopmentGitJavaJavascriptSoftware ArchitectureSpring BootREST APIReactCommunication SkillsCI/CDProblem SolvingMentoringMicroservices

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📍 USA

🧭 Full-Time

  • 5+ years of relevant experience serving as an HR Business Partner for a high-growth organization.
  • PHR, SPHR, or other HR certification.
  • Demonstrated experience resolving complex employee relations issues.
  • Strong working knowledge of multiple HR disciplines, including compensation practices, employee relations, diversity, equity, inclusion and belonging, performance management, and federal and state respective employment laws.
  • Exceptional interpersonal and customer service skills including the demonstrated ability to build meaningful relationships with leaders at all levels as well as the demonstrated ability to understand someone’s needs, offer solutions, and follow up to ensure resolution.
  • Self starter with demonstrated experience taking initiative to continuously improve processes and systems.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficient with Google Suite products.
  • Excellent verbal and written communication skills with the ability to lead and facilitate trainings.
  • Provide day-to-day guidance and support to leaders at all levels for regular People needs including, but not limited to, employee relations issues, performance issues, team dynamics, conflict resolution, and career development.
  • Mentor and advise leaders at all levels to effectively and efficiently resolve routine employee relations or performance issues following best practices.
  • Manage complex employee relations and performance issue cases for assigned business functions and teams. Conduct effective, thorough, and objective investigations.
  • Work closely with leadership to improve relationships with employees, build morale and engagement, and increase productivity and retention.
  • Advise leaders within assigned business functions on hiring decisions and workforce planning, ensuring alignment with overall organizational strategy.
  • Enable successful execution of annual performance management programs for assigned business functions.
  • Develop and collect relevant People data and reporting to analyze trends, develop solutions, and inform strategic business decisions.
  • In partnership with People Operations, ensure adherence to compliance programming, initiatives, and policies.
  • Own and execute special projects and initiatives as assigned.
  • Maintain an effective level of understanding the business’s financial position, objectives, culture and competition.
  • Perform other duties as assigned.

LeadershipPeople ManagementHR ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsMentoringOrganizational skillsComplianceCoachingTrainingRecruitmentChange Management

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📍 United States

🧭 Full-Time

🔍 Behavioral Health Care

  • 8+ years of experience in a leadership role (leader of leaders), managing large behavioral health teams providing evidence-based care in a virtual model, with a commitment to quality and patient outcomes.
  • Experience working in a fast-paced, high-growth environment, with proven success in strategic leadership and team development.
  • Experience building mechanisms to drive teams to deliver on outcomes.
  • Strong ability to build relationships and lead across different levels of an organization, with expertise in promoting ideas, resolving conflicts, and driving strategic initiatives.
  • Demonstrated success in identifying and solving complex problems, particularly in clinical or operational contexts.
  • Team builder and champion of a positive, collaborative work culture.
  • Strong analytical and problem-solving skills, with the ability to translate data insights into strategic actions.
  • Excellent oral and written communication skills.
  • Ability to multitask, prioritize, and manage multiple projects and teams simultaneously in a dynamic environment.
  • Develop and implement an operational approach for Equip’s Therapy team, aligned with goals related to fidelity to treatment, patient engagement/satisfaction, and quality outcomes that drive scalability and consistent execution.
  • Supervise the development, implementation, and operation of a quality assurance program as it relates to patient care and participate in quality improvement processes.
  • Own and monitor performance metrics to deliver on the Therapy team goals, collaborating with the Data & Insights team to track provider and supervisor outcomes, using data to inform decisions.
  • Continually evaluate Therapy team protocols and processes to ensure care is delivered consistently, effectively, and efficiently.
  • Partner with Product & Engineering to identify and prioritize needs for integration into technology platforms.Lead implementation of Equip initiatives within the Therapy team.
  • Lead and mentor Therapy team leaders, providing direction and support to ensure consistent solutions that enhance patient experience and care standards.
  • Delegate and coordinate responsibilities among Regional Therapy Managers (RTMs) to ensure effective leadership and operations within the Therapy team.
  • Collaborate with Clinical and Operations team leaders to promote a team-based approach to care delivery.
  • Assess and identify needs for provider supervision and education.
  • Manage hiring, development, and broadly setting and reinforcing performance expectations of Therapists.
  • Guiding RTMs in their oversight of leaders who provide regular feedback to Therapists, conduct performance reviews, and address any performance issues as necessary.

LeadershipProject ManagementData AnalysisPeople ManagementHR ManagementCross-functional Team LeadershipOperations ManagementStrategic ManagementCommunication SkillsAnalytical SkillsProblem SolvingMentoringWritten communicationCoachingInterpersonal skillsExcellent communication skillsTeamworkVerbal communicationActive listeningQuality AssuranceData visualizationTeam management

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📍 USA

🧭 Full-Time

🔍 Healthcare

  • Bachelor’s Degree required. Business or finance major preferred.
  • At least three years of relevant experience.
  • Highly desirable experience includes: Working in strategy consulting, venture capital, private equity, or investment banking.
  • Conducting extensive primary research in a professional environment.
  • Healthcare industry experience preferred.
  • Excellent academic and professional record, with demonstrated ability to manage time effectively and thrive in a highly independent work environment.
  • Proven ability to synthesize extensive research findings into relevant insights and quickly become a terrain expert.
  • Demonstrated problem-solving abilities, including experience conducting root-cause analysis.
  • Familiarity with corporate finance metrics and benchmarks; experience applying analyses to business pro-formas.
  • Proven service orientation with attention to detail and follow-up.Comfort with ambiguity.
  • Perform rigorous secondary research, demonstrating creativity sourcing from unexpected references for differentiated, deep insight into new markets and terrains.
  • Prepare for and lead market testing interviews with key industry executives.
  • Develop pro-formas, market sizing analyses, and financial models to evaluate business viability of proposed opportunities.
  • Analyze competitors and draft positioning collateral.
  • Present new venture opportunities and/or summaries of terrain explorations to Senior Leadership, conveying a market-informed point-of-view.
  • Evaluate and diligence investments and acquisitions.
  • Collaborate with user experience, growth, and product management teams to scope and build products according to market expectations.
  • Perform other duties as assigned.

SQLBusiness AnalysisBusiness DevelopmentBusiness IntelligenceData AnalysisStrategyFinancial ManagementAlgorithmsCommunication SkillsAnalytical SkillsProblem SolvingPresentation skillsResearchWritingMarket ResearchData visualizationFinancial analysisData modeling

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🔥 SEM Manager
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📍 USA

🧭 Full-Time

🔍 Healthcare

  • 3+ years of professional experience in overseeing paid search and PMax campaigns.
  • Strong knowledge of SEM platforms and tools, including Google Ads, Microsoft Ads, Google Analytics, and other relevant tools.
  • Demonstrated experience in connecting performance marketing with larger company/organizational goals.
  • Strong analytical skills.
  • Experience in healthcare sector preferred.
  • Experience working at a high growth startup preferred.
  • Some SQL knowledge preferred.
  • Collaborate with Growth Marketing leadership on the overarching strategy for all of paid search marketing at Equip.
  • Drive conversions through SEM while balancing volume, quality, efficiency, and pacing of campaigns – keeping performance in line with growth marketing goals.
  • Launch, monitor, and optimize campaigns to improve performance, including through keyword management, ad copy adjustments, bidding strategy optimization, etc.
  • Identify opportunities for growth & performance by leveraging data and collaborating with cross-functional stakeholders like brand, programs, lifecycle, etc.
  • Create, execute, and report out on an A/B testing roadmap that ladders up into strategic growth marketing focus areas.
  • Conduct in-depth keyword research to identify new opportunities and refine existing keyword strategies with support from the content team.
  • Explore new search channels as appropriate.
  • Manage all SEM related data dashboards.
  • Synthesize platform and internal data to help identify trends, determine areas of opportunity, and inform channel strategy.
  • Prepare and present performance reports to stakeholders, highlighting key metrics, trends, and action plans.
  • Share key audience and industry insights with cross-functional stakeholders, including the brand and product teams.
  • Perform other duties as assigned.

SQLData AnalysisGoogle AnalyticsAnalytical SkillsReportingMarketingDigital MarketingA/B testing

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📍 USA

🧭 Full-Time

🔍 Clinical

  • Bachelor’s degree in health sciences, business administration, communications or relevant field required
  • Minimum 2 years experience on an operational team in a fast-paced, scaling environment
  • Ability to thrive in fast-paced environment and multi-task with strong attention to detail
  • Ability to navigate ambiguity
  • Ability to work cross-functionally with clinicians and technical teams
  • Knowledge of HIPAA policies and procedures
  • Proficiency with cloud-based communication and software (Slack, G-suite, Zoom & EMR)
  • Update provider schedules in line with workflows (ex: short weeks, out of office)
  • Collaborate with provider leads to manage instances of provider out of office coverage
  • Follow established workflows to create a positive, consistent experience for patients / families when scheduling support is needed
  • Conduct proactive outreach to patients with appointment gaps (no shows / cancellations)
  • Schedule patients initial intake appointments
  • Provide input on workflows to identify opportunities for improvements to improve patient satisfaction with scheduling
  • Complete documentation in a timely and accurate manner
  • Meet or exceed KPIs assigned to team
  • Adapt to organization and team needs as required

Cloud ComputingCustomer serviceMicrosoft OfficeExcellent communication skillsAdaptabilityData entryComputer skills

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📍 USA

🧭 Full-Time

  • 2+ years of experience in a relevant role, with experience in sales enablement or operations highly preferred.
  • Experience with Excel/Sheets required; Must be comfortable using tools like VLOOKUP/XLOOKUP/INDEX/MATCH/COUNTIFS, building graphs from datasets, cleaning and de-duplicating data.
  • Experience with Salesforce, such as creating records, pulling reports from scratch, and navigating dashboards required.
  • Experience with data analysis tools, such as Mode Analytics or Tableau, and fluency with SQL.
  • Attention to detail is critical; Natural desire and tendency to keep data resources organized and standardized.
  • Analytics mindset; comfort in being presented a raw dataset, cleaning the dataset, and manipulating the data to find trends.
  • Ability to learn and navigate new programs quickly; other programs that will be utilized in this role include custom EMR/EHRs, data analytics software, Google Suite and Slack.
  • Collaborate on and develop enablement workflows to support operational and administrative responsibilities for the Patient Acquisition team.
  • Support the Patient Acquisition team by monitoring meeting and referral data and measuring prospecting performance.
  • Analyzing campaign performance, and identifying insights to inform future campaigns.
  • Assist in executing direct mail campaigns and pulling recipient lists for prospecting, drafting reports in Salesforce and other CRMs.
  • Collaborate with other members of the Patient Acquisition team to audit data at the end of each quarter and assist with quarterly performance reporting.
  • Support weekly team data needs including maintaining data across CRMs, scrubbing and uploading new leads, and assisting with other data related tasks.
  • Collaborate with the Patient Acquisition team on routine data auditing.
  • Support operational responsibilities and administrative tasks related to the Patient Acquisition team.
  • Perform other duties as assigned.

SQLData AnalysisSalesforceAnalytical SkillsData visualizationData analytics

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📍 USA

🧭 Full-Time

🔍 Mental Health

  • Bachelor's degree from an accredited institution.
  • Previous experience in mental health working with Managed Care Organizations.
  • Proven experience working with multidisciplinary teams to deliver against aggressive project timelines using project management tools and processes.
  • Strong interpersonal skills with a proven ability to build strong working relationships, navigate various roles and responsibilities within complex organizations, and effectively represent the needs of both the Equip team and the health partner client.
  • Demonstrated experience owning and managing multiple concurrent relationships with a diverse client base.
  • Key analytical abilities to generate program KPIs and insights both for internal and external stakeholders with an eye towards operational excellence and superior value delivery.
  • Strong understanding of the healthcare landscape, specifically payer and provider-focused.
  • A passion for living Equip's mission and values.
  • Support multiple health plan partners from implementation through ongoing value delivery.
  • Serve as an intermediary to fairly represent client interests and needs to internal stakeholders at Equip including product feedback, operational design/support, member support, and clinical care.
  • Quarterback day-to-day program delivery, working closely with internal stakeholders to deliver on program KPIs.
  • Partner with the Patient Acquisition team to execute on payor penetration strategy to identify referral partners within each health plan.
  • Accountable for health plan satisfaction, renewals & expansion opportunities to new markets, states, and lines of business, contract adherence, contract P&L, and contract utilization.
  • Produce and deliver high-quality, actionable client meeting agendas, report content, etc.
  • Ensure our clients are well-positioned for program success by executing a best-in-class implementation and account management strategy that achieves key program milestones and exceeds expectations.
  • Perform other duties as assigned.

Project ManagementBusiness DevelopmentData AnalysisCommunication SkillsNegotiationPresentation skillsInterpersonal skillsRelationship buildingAccount ManagementReportingClient relationship managementStakeholder managementStrategic thinkingFinancial analysisCustomer Success

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