Equip Health

👥 251-500💰 $34,999,935 Series C about 1 year agoPersonal HealthFitnessWellnessHealth Care💼 Private Company
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Equip Health is revolutionizing eating disorder treatment with a virtual program that delivers comprehensive, evidence-based care. We connect families with expert care teams comprising dietitians, physicians, therapists, and mentors, providing wrap-around support for lasting recovery. Founded in 2019, Equip is a leader in the virtual healthcare space, recognized by Time as one of the most influential companies of 2023. Our tech stack leverages technologies like Person Schema, Facebook Sharer, Pinterest, Reddit, and Xneelo Hosting to provide accessible and engaging services. As a fully remote company with a strong emphasis on innovation, we're building a collaborative and inclusive environment where every team member can contribute. We operate in all 50 states and are partnered with most major health insurance plans. Equip fosters a culture of continuous learning and growth, providing robust training in evidence-based treatments and opportunities for professional development. We are committed to making a positive impact on the lives of patients and families. We've secured $109.6M in funding across 4 rounds, demonstrating strong investor confidence. Our commitment to DEIB creates a work environment where everyone feels a sense of belonging.

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📍 USA

đź§­ Full-Time

🔍 Healthcare

  • 5+ years experience working in a health care customer/patient success, billing or revenue cycle function.
  • 3+ years people management experience with demonstrated experience setting team metrics and holding team members accountable to clearly defined goals and expectations.
  • Expertise in healthcare billing, insurance, and financial assistance programs with an extensive knowledge of third party payer reimbursement systems, rules and regulations.
  • Strong data analysis skills with knowledge of Excel and/or Google Sheets.
  • Demonstrated ability to maintain confidentiality.
  • Enthusiastic, strong team player.
  • Strong written and verbal communication skills, including the ability to explain complex financial concepts clearly to patients.
  • Comfort with virtual communication platforms, electronic health records, and other technology used in a virtual care setting.
  • Strong customer service orientation with a demonstrated ability to connect with patients and build rapport, especially in a virtual setting.
  • Strong problem solving skills including an ability to identify and resolve patient financial issues and challenges in a timely fashion.
  • Hire, train, and mentor a team of financial counselors.
  • Provide expert guidance to patients regarding their financial obligations.
  • Ensure compliance with relevant healthcare regulations and policies.
  • Track and analyze data related to patient financial inquiries.
  • Effectively partner with cross-functional departments and teams.
  • Recommend and establish systems and processes which result in improved patient satisfaction and retention.
  • Perform all other duties as assigned.

Data AnalysisPeople ManagementCross-functional Team LeadershipFinancial ManagementCommunication SkillsProblem SolvingCustomer serviceAccountingComplianceMS OfficeReportingTeam managementProcess improvementFinancial analysisData management

Posted about 17 hours ago
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📍 United States

đź§­ Full-Time

🔍 Healthcare

  • Minimum of a bachelor's degree or college and course work accredited or approved by the Accreditation Council for Education in Nutrition and Dietetics (ACEND)
  • Licensed RDN required, and eating disorder experience preferred (also prefer some exposure/experience to family based eating disorder treatment approaches, but not required)
  • Strong skills in communication and collaboration with diverse teams
  • Assist patients and families in helping the patient transform their maladaptive eating patterns into a healthy relationship with food through provision of ongoing support
  • Develop and implement individualized treatment plans to facilitate patients' progress based upon patient’s unique needs. This is accomplished through regular meetings with families via telehealth, which will include an initial nutrition assessment, prescription of a meal plan (utilizing Equip’s feeding philosophy and meal planning approach) and assessment of target weight ranges
  • Guide process of exposure to fear/challenge foods

SalesforceCommunication SkillsCollaborationCustomer serviceMentoringOrganizational skillsTime ManagementWritten communicationDocumentationInterpersonal skillsAdaptabilityRelationship buildingProblem-solving skillsMS OfficeAccount ManagementTeamworkEmpathyTrainingActive listeningStrong work ethicAbility to learnClient relationship management

Posted 1 day ago
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📍 USA

đź§­ Full-Time

  • 8+ years of experience in finance, with a strong emphasis on FP&A and strategic finance.
  • Proven track record in a startup or high-growth environment.
  • Deep financial modeling expertise with demonstrated ability to build from a blank Excel sheet.
  • Highly analytical, structured thinker with strong business acumen and attention to detail.
  • Self-starter who thrives in ambiguity, takes ownership, and is capable of building scalable systems from the ground up.
  • Excellent communication skills with demonstrated ability to influence senior stakeholders and effectively collaborate cross-functionally.
  • Experience with Vena, NetSuite, and/or Mode are a plus.
  • Manage multiple aspects of financial planning processes across the company, including annual budgeting, forecasting, long-range planning, and scenario modeling.
  • Partner cross-functionally to build and maintain financial models that drive strategic decision making. This includes staffing models, ROI analyses, and modeling around strategic initiatives or new lines of business.
  • Create and own financial reporting frameworks, dashboards, and KPIs to track performance and improve forecasting accuracy.
  • Leverage Equip’s internal data platform to build dashboards and reporting that enable more automated financial reporting and forecast updates.
  • Partner with the Finance Manager to maintain our internal financial planning and reporting tool.
  • Perform other duties as assigned.

SQLFinancial ManagementAccountingBudgetingFinancial analysisData modelingFinance

Posted 1 day ago
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📍 USA

đź§­ Full-Time

🔍 Healthcare

  • 5+ years of experience practicing with a minimum of 3+ years leading medical teams, preferably with experience in a virtual care setting.
  • Completed US-based residency program and fellowship in Internal Medicine/Pediatrics combined, Family Medicine or Psychiatry with board certification as an MD or DO with a current unrestricted state license to practice medicine.
  • Proven ability to motivate and lead diverse teams, with exceptional strategic planning and decision-making skills.
  • Outstanding verbal and written communication abilities, with a talent for communicating and gaining buy-in to change as well as cultivating and maintaining relationships.
  • Excellent analytical and problem-solving skills, with the ability to drive strategic initiatives and operational improvements.
  • Lead continuous quality improvement initiatives to elevate patient care standards and operational practices.
  • Develop and execute on initiatives to enhance the efficacy and efficiency of Medical providers ensuring alignment with Equip’s mission and goals.
  • Oversee day-to-day operations, ensuring high standards of clinical care, patient satisfaction, and operational efficiency to deliver on Equip and team goals.
  • Foster strong relationships with providers within and across teams, promoting collaboration and engagement to enhance clinical outcomes and efficiency.
  • Ensure compliance with all regulatory requirements.
  • Perform other duties as assigned.

LeadershipData AnalysisPeople ManagementCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsProblem SolvingMicrosoft OfficeAgile methodologiesMentoringComplianceRelationship buildingTrainingQuality AssuranceRisk ManagementStakeholder managementStrategic thinkingFinancial analysisChange Management

Posted 8 days ago
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📍 United States

đź§­ Full-Time

🔍 Healthcare

  • Minimum of a bachelor's degree or college and course work accredited or approved by the Accreditation Council for Education in Nutrition and Dietetics (ACEND)
  • Licensed RDN required, and eating disorder experience preferred (also prefer some exposure/experience to family based eating disorder treatment approaches, but not required)
  • Strong skills in communication and collaboration with diverse teams
  • Experience working on interdisciplinary teams
  • Organized and results-driven
  • Ability to understand and balance business needs and clinical priorities
  • Comfortable in a fast-paced environment, subject to rapid change and innovation.
  • Assist patients and families in helping the patient transform their maladaptive eating patterns into a healthy relationship with food through provision of ongoing support
  • Develop and implement individualized treatment plans to facilitate patients' progress based upon patient’s unique needs
  • Guide process of exposure to fear/challenge foods
  • Communicate patient's meal plan, and any other special nutrition related concerns clearly to all team members, and provide education around how to alleviate or resolve nutrition related concerns
  • Echo treatment team’s directives in interactions with families (presents as a united front)
  • Assist with discharge planning
  • Update treatment plans weekly with patient’s progress, treatment goals, nutrition related assignments or directives, nutrition related concerns
  • Reassess nutritional needs on an ongoing basis and communicates recommendations to treatment team (and families)
  • Deliver evidence-based nutrition education geared toward challenging irrational thoughts and beliefs around food/nutrition, weight and shape that fuel the eating disorder behaviors
  • Establish a therapeutic relationship with families, including rapport building, appropriate boundary setting, and a working alliance with team and family toward treatment goals
  • Thorough documentation within Equip’s electronic medical record in accordance with Equip’s policies and procedures
  • Perform other duties as assigned

Communication SkillsCollaborationCustomer serviceMentoringOrganizational skillsTime ManagementWritten communicationDocumentationInterpersonal skillsExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsTeamworkFluency in EnglishActive listening

Posted 8 days ago
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📍 USA

đź§­ Full-Time

🔍 Healthcare

  • Professional experience in inside sales/prospecting (3-5 years).
  • 2+ years of experience directly or indirectly leading a team with proven success driving representatives to exceed targets.
  • Healthcare experience required.
  • Oversee workflows to meet targets for high-quality meetings and referral-to-admission conversions, while ensuring adherence to standard procedures.
  • Develop best practices, coach team members for improved performance, and collaborate with field sales reps for strategic alignment.
  • Execute on meeting prospecting targets, even during turnover, and optimize strategies as market dynamics shift.
  • Maintain operating standards, optimize workflows, and understand complex processes for a superior patient admission experience.
  • Oversee reporting to ensure accuracy and effectiveness of the team's operations.
  • Work with the Product team to automate workflows and minimize disruption during enhancements.
  • Handle other duties as assigned.

LeadershipData AnalysisCommunication SkillsAnalytical SkillsCustomer serviceCoachingReportingCross-functional collaborationSales experienceTeam managementCRM

Posted 9 days ago
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📍 USA

đź§­ Full-Time

  • 7+ years of experience as an Executive Assistant with experience supporting at least 2 C-Suite executives at a time, in large, fast paced companies
  • Excellent interpersonal skills with demonstrated ability to build trust quickly.
  • Proficiency in Google Suite.
  • Exceptional attention to detail.
  • Demonstrated problem solving skills with a strong bias toward action.
  • Strong time management and prioritization skills.
  • Extreme discretion and sound judgment with confidential information.
  • Comfortable adapting to change and working in a fast-paced environment.
  • Strong written and verbal communication skills with an ability to tailor your message to different audiences.
  • Manage Google Calendar for Chief Clinical Officer and other Clinical leaders, coordinating internal and external meetings, exercising discretion in communicating times and evaluating needs.
  • Manage Google Mail inboxes for Chief Clinical Officer and send pre-drafted communications on behalf of the Chief Clinical Officer.
  • Attend meetings as needed to take clear notes and distribute pre- and post-meeting materials appropriately.
  • Coordinate the execution of Clinical team on-sites and other team engagement initiatives with thought partnership from Chief Clinical Officer, including coordinating travel plans, catering and team dinners, as well as agendas and team building activities.
  • Assist in the creation and distribution of agendas, presentations, and other materials for team and department meetings.
  • Assist in the coordination and communication of project duties as requested.
  • Book and manage Chief Clinical Officer’s travel.
  • Manage and submit Chief Clinical Officer’s expense reports in a timely manner. Review and approve executive’s direct reports’ expenses.
  • Perform other duties as assigned.

Communication SkillsMicrosoft ExcelAttention to detailOrganizational skillsTime Management

Posted 10 days ago
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📍 USA

đź§­ Full-Time

🔍 Healthcare

  • 1-3 years healthcare administration experience, preferably in an outpatient clinic or ambulatory services setting.
  • Ability to manage the licensing status of numerous providers across multiple states and disciplines.
  • Strong verbal and written communication skills with demonstrated ability to effectively collaborate with internal and external stakeholders.
  • Strong attention to detail with demonstrated ability to consistently follow processes.
  • Strong organizational and time management skills with a proven track record of meeting assigned deadlines and goals.
  • Comfortable with ambiguity and ability to think critically to quickly and accurately work through challenges in a fast-paced, fluid environment.
  • Support clinical operations and various internal departments to obtain current information for licensure applications for Equip clinicians.
  • Track licensing statuses and communicate risks as well as solutions to all impacted stakeholders.
  • Assist with license renewals, including DEA, state and compact renewals.
  • Assist with federal and state healthcare program applications in line with Equip’s expansion strategy.
  • Proactively identify opportunities for process improvement and efficiency on the team.
  • Perform other duties as assigned.

Communication SkillsAttention to detailOrganizational skillsTime ManagementComplianceProcess improvement

Posted 17 days ago
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📍 USA

đź§­ Full-Time

🔍 Healthcare

  • Board Certification as a Psychiatric Mental Health Nurse Practitioner
  • Board Certification as a Psychiatric Physician Assistant
  • Maintain an active license to practice in the state(s) that their patients reside and/or be willing to become licensed in other states (paid for by Equip)
  • Demonstrate a commitment to providing excellent evidence-based care, advancing clinical skills, and a passion for professional development
  • Communicate effectively with patients and patients carers, and respond to messages within a timely manner
  • Be curious, enjoy learning, and participate enthusiastically in a multidisciplinary team
  • Comfort and experience treating patients with emotion dysregulation, suicidal ideation, substance use, trauma, mood disorders, anxiety disorders, personalIty disorders, and attention deficit/hyperactivity disorder. Equip uses a HAES and gender affirming approach to care.
  • Provide comprehensive psychiatric assessments and ongoing medication management for psychiatrically complex patients with eating disorders and co-occurring psychiatric conditions
  • Implement medication treatment plans for individuals with eating disorders and co-occurring conditions in a virtual clinic (i.e. telehealth) setting
  • Collaborate with a multidisciplinary treatment team of medical providers, dietitians, therapists, patient mentors, and family mentors, along with outside providers
  • Utilize between-session messaging to support patients and communicate with the treatment team through Equip’s EMR in accordance with Equip’s policies and procedures
  • Engage and collaborate in treatment team meetings, supervision, learning opportunities, and department meetings
  • Perform other duties as assigned.

Communication SkillsCollaborationTime ManagementInterpersonal skillsAdaptabilityTeamworkActive listening

Posted 17 days ago
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📍 USA

đź§­ Full-Time

🔍 Health Sciences

  • Bachelor’s degree in health sciences, business administration, communications or relevant field required
  • 4+ years experience working in a customer/patient success or support role
  • Previous direct people management or mentoring experience preferred
  • Knowledge of HIPAA policies and procedures
  • Comfort with Technology: Proficient with digital, cloud-based communication and software platforms (Slack, G-suite, Zoom, electronic medical record systems)
  • Serve as a leader within the Scheduling Operations department, directly managing a team of Scheduling Operations Specialists and providing onboarding, training and coaching to help the team achieve its goals
  • Support internal department and cross-functional project opportunities as assigned, in order to improve the operations and efficiency of the scheduling function
  • Respond in a timely and efficient manner to assigned onboarding tasks
  • During onboarding, support the transition of patients from admissions to treatment by scheduling initial intakes with providers, activating each patient or support’s Equip account, and ensuring a positive start to the treatment journey
  • Educate patients during onboarding on the Equip treatment model, virtual modality, and time commitment required for successful recovery in order to ensure strong patient/family expectations alignment
  • Support other specialized onboarding duties as assigned, including but not limited to provider care team assignments for patients and families
  • Update and manage provider schedules in line with workflows
  • Collaborate with provider leads to manage instances of provider out of office coverage
  • Follow established workflows to create a positive, consistent experience for patients / families when scheduling support is needed, as measured by scheduling satisfaction
  • Conduct proactive outreach to patients with appointment gaps (e.g., no shows / cancellations) in order to support strong intake attendance
  • Provide input on workflows to identify opportunities for improvements to improve patient satisfaction with scheduling
  • Complete required documentation within Equip’s digital systems in a timely and accurate manner
  • Adapt to organizational and/or team needs as required

LeadershipPeople ManagementProject CoordinationCross-functional Team LeadershipCommunication SkillsCustomer serviceMicrosoft OfficeMentoringOrganizational skillsTime ManagementCoachingExcellent communication skillsAdaptabilityProblem-solving skillsTrainingActive listeningProcess improvementCustomer Success

Posted about 1 month ago
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