This company operates with a remote-first culture, allowing team members to work from anywhere.
Open Positions8
This is a remote and US states based opportunity. We are currently not accepting candidates in the following states: AlaskaHawaiiMaine+7 more locationsPart-TimeBackup carePosted
Review and process member reimbursement claims and direct payments to vendors and care providers under client contract terms and payment policies.
Verify receipts, invoices, and supporting documentation, including W-9 and banking details for direct-pay vendors.
Calculate reimbursement and direct-pay amounts using applicable rates, caps, and policy rules.
Communicate with members and providers about payment status, approvals, denials, and requests for additional documentation.
Maintain accurate, organized records of reimbursement and direct-pay transactions.
Identify discrepancies or unusual requests and escalate them to the Payments Manager.
Meet SLA turnaround times for review and processing.
Partner with Finance/Accounting on accounts payable processes for reimbursements and vendor/provider payments.
Stay current on client-specific contract terms and payment policy updates affecting eligibility.
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About Wellthy
Wellthy is transforming how families manage the complexities of care, making life easier for those balancing work and caregiving responsibilities. You'll join a mission to build a world where everyone has the infrastructure needed to manage their own health and the well-being of loved ones. The company provides a family care concierge service that brings relief to those handling aging-related concerns, childcare, special needs, and various health conditions. Wellthy connects families with a dedicated Care Coordinator, a human expert who tackles logistical and administrative tasks. This includes scheduling appointments, refilling prescriptions, managing insurance, and finding in-home aides. Their online platform complements this by allowing families to track appointments, organize tasks, store important documents, and revisit conversations. Wellthy partners with over 40 Fortune 500 companies and health plans, serving millions of lives globally.
How We Work
Wellthy is a mission-driven, remote-first company, united by a shared vision of uplifting families. You'll find a collaborative and empathetic team committed to making a meaningful impact. Wellthy operates on six core values: responsiveness, persistence, collaboration, humility, curiosity, and purposefulness. These values shape a culture where team members are encouraged to be proactive, continuously learn, and support one another. While remote, the company fosters connection through Slack, Zoom, team-building events, and monthly town halls. You'll contribute to an inclusive environment, where diverse perspectives are valued and help enrich the understanding of families' unique needs.
Engineering at Wellthy
Engineers at Wellthy build and evolve tech-powered solutions that scale the company's impact in care delivery. You will work on a platform that combines human expertise with agile technology to provide personalized support. The technical environment involves enhancing user experiences and streamlining operations for Care Coordinators, who are at the heart of Wellthy's service. The team embraces continuous learning, especially with emerging technologies like AI, using them as accelerators to work smarter and stay at the forefront of care. You'll tackle challenges like integrating new tools, improving accessibility, and developing features that help millions of families manage complex care situations. The focus is on creating a digital experience that supports people's care needs elegantly and efficiently.
Why Join Us
Drive significant impact by directly improving the mental health and well-being of 91% of families using Wellthy.
Contribute to a fast-growing company, recognized by Inc. Magazine for its exceptional growth in the health sector.
Work in a remote-first environment that values flexibility and supports work-life balance.
Be part of a collaborative team that is pioneering the care economy, with recent acquisitions expanding services into on-site childcare.
Benefit from substantial employer ROI, as companies partnering with Wellthy see a 2-3.6x return on investment due to increased employee retention and productivity.
Benefits & Perks
Remote work environment across approved US states.
Medical, dental, and vision benefits available within 30 days of hire.
Retirement savings account with matching company contributions.
Mental health benefits.
15 days paid vacation, with two additional days per subsequent year (up to 25 days max).
Sick and Caregiving Days.
Professional development initiatives for growth.
Generous parental leave (maternal and paternal) during a new child’s first year and pregnancy loss leave.