Build and own day-to-day health plan relationships to proactively manage product delivery and service expectations.
Represent the voice of the Health Plan internally to ensure strategic partnership requirements are met.
Drive partnership and group retention.
Support the development and execution of Annual Strategic Account Plans.
Identify and drive internal cross-functional initiatives for service and partnership outcomes.
Manage and deliver health plan performance reporting with actionable insights.
Partner with activation and implementation teams on new partnership onboarding and training.
Facilitate external status meetings, including agenda development and action item tracking.
Collaborate with Customer Support to address escalated issues and trends.
Data AnalysisAccount ManagementStakeholder management+3 more
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About Transcarent
Transcarent is transforming healthcare, empowering 21 million members with a generative AI platform called WayFinding. You will join a mission to simplify healthcare for employees of self-insured employers and their families. This platform combines software, technology, and expert guidance to provide unbiased information and access to high-value care. Over 1,700 employers and health plans trust Transcarent to deliver better health outcomes and lower costs.
How We Work
You will thrive in a remote-first environment, prioritizing collaboration and impact from anywhere in the US. Our culture emphasizes being 'People First', focusing every decision on members, clients, and each other. We embrace 'Resilience', pushing boundaries to change the healthcare industry. Our team values 'Results', taking ownership and solving problems with speed, while maintaining a 'Humble and Human' approach.
Engineering at Transcarent
You will build the future of healthcare technology, leveraging cutting-edge generative AI to create seamless experiences. Our WayFinding platform utilizes voice AI, advanced symptom checking, and a Total Recall Memory Engine to personalize care. Engineers solve complex problems in data integration, building reliable and scalable systems for eligibility, claims, and pharmacy data. Our tech stack includes Golang, Python, LLM frameworks, GraphQL, PostgreSQL, and cloud platforms like AWS, GCP, and Azure.
Why Join Us
Shape the future of healthcare for over 21 million members.
Work in a remote-first, inclusive environment with strong values.
Solve complex data and AI challenges with modern technologies.
Contribute to measurable outcomes in health and cost savings.
Grow your career in a rapidly scaling, well-funded company backed by $424M.
Benefits & Perks
Competitive medical, dental, and vision coverage
Competitive 401(k) Plan with a generous company match
Flexible Time Off/Paid Time Off and 13 paid holidays
Life Insurance, Disability Insurance, and Supplemental Insurance