Transcarent

👥 251-500💰 $126,000,000 Series D 11 months agoPersonal Health Health Care Software💼 Private Company

Transcarent is a healthcare technology company focused on providing innovative solutions to improve patient experiences and outcomes. They leverage advanced technologies to enhance clinical services and support.

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Jobs at this company:

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🔥 Senior Manager, Solutions

Posted 14 days ago

📍 United States

💸 130000.0 - 152500.0 USD per year

🔍 Healthcare

🔧 Requirements

B.S. in Pharmacy or Doctor of Pharmacy (Pharm.D.) required; advanced degrees or completion of a pharmacy residency are preferred.
Minimum of 4-6 years of relevant experience in pharmacy, managed care, or the PBM industry.
Must hold a current U.S. Pharmacist License.
Strong business acumen.
Excellent communication, leadership, interpersonal and customer service skills.
Able to motivate and empower teams.
Comfortable in fast-paced and evolving organizations with a willingness to be flexible and pivot when needed.
Excellent at prioritization, scoping, and documentation.

💡 Responsibilities

Partner with Product and Engineering teams to execute and improve pharmacy solution initiatives.
Program and project manage teams to effectively initiate, plan, execute, and monitor various initiatives impacting the Transcarent experience.
Troubleshoot operational issues and problem solve independently and efficiently.
Actively communicate with solution sponsors, vendors and stakeholders.
Develop presentation materials on solution specific concepts.
Partner with other sales leaders to create and implement strategic marketing.
Collaborate with external and cross-functional partners to improve the efficiency and effectiveness of the solution initiatives.
Identify new viable solution strategies in response to client and marketplace needs.

LeadershipProject ManagementSQLProduct ManagementCommunication SkillsProblem SolvingCustomer serviceInterpersonal skillsStakeholder management

Posted 14 days ago

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🔥 Member Support Specialist

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 23.08 - 26.44 USD per hour

🔍 Healthcare

🔧 Requirements

2+ years experience in customer support, customer operations and/or contact center operations
Impeccable customer service skills with a relentless desire to exceed expectations
Basic computer skills necessary, Mac/iOS preferred
Experience with CRM tools, Zendesk & Salesforce strongly preferred
Experience with Microsoft Suite, Word and Excel preferred
Exceptional verbal and written communication skills
Strong attention to detail
Demonstrated ability to remain calm under pressure
Remote experience preferred

💡 Responsibilities

Deliver high-quality, frontline customer support to agreed-upon service levels
Efficiently review customer contacts and provide actionable insights that drive process improvements to enhance customer experience and eliminate friction-causing roadblocks
Be a subject matter expert on Transcarent products, services, policies, processes and workflows, both internally and externally
Partner with management on support improvements, including process, training and workflow gaps
Collaborate on dedicated customer-facing work, with special projects as assigned by leadership
Create phenomenal member experiences to ensure retention by quickly and clearly addressing questions via chat, phone and email

SalesforceCommunication SkillsMicrosoft ExcelCustomer serviceWritten communicationVerbal communicationCRMCustomer support

Posted about 1 month ago

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🔥 Sr. Data Engineer

Posted about 2 months ago

📍 United States

💸 150000.0 - 165000.0 USD per year

🔍 Healthcare

🔧 Requirements

You are entrepreneurial and mission-driven and can present your ideas with clarity and confidence.
You are a high-agency person. You refuse to accept undue constraints and the status quo and will not rest until you figure things out.
Advanced expertise in python and dbt for data pipelines.
Advanced working SQL knowledge and experience working with relational databases.
Experience building and optimizing big data pipelines, architectures, and data sets. A definite plus with healthcare experience.
Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
Strong analytic skills related to working with unstructured datasets.
Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
A successful history of manipulating, processing, and extracting value from large disconnected datasets.
Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
Strong project management and organizational skills.
Experience supporting and working with cross-functional teams in a dynamic environment.
Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.

💡 Responsibilities

Be a data champion and seek to empower others to leverage the data to its full potential.
Create and maintain optimal data pipeline architecture with high observability and robust operational characteristics.
Assemble large, complex data sets that meet functional / non-functional business requirements.
Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
Build the infrastructure required for optimal data extraction, transformation, and loading using SQL, python, and dbt from various sources.
Work with stakeholders, including the Executive, Product, Clinical, Data, and Design teams, to assist with data-related technical issues and support their data infrastructure needs.
Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.

PythonSQLApache AirflowETLKafkaSnowflakeData engineering

Posted about 2 months ago

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🔥 Account Executive

Posted 4 months ago

📍 United States

🧭 Full-Time

💸 130000.0 - 152500.0 USD per year

🔍 Healthcare

🔧 Requirements

10+ years’ experience in Client Success.
Experience in the healthcare or benefits industry.
Track record of retention, satisfaction, and revenue growth.
Ability to develop relationships with C-suite client stakeholders.
Strong analytical skills with a data-driven mindset.
Flexible to work cross-functionally and manage change.
Process-focused with problem-solving skills.
Exceptional communication and presentation skills.
Experience with CRM, preferably Salesforce.
Ability to manage competing priorities in a high-growth environment.
Willingness to travel at least 30% of the time.
Bachelor's degree in business or related field.

💡 Responsibilities

Own all aspects of the client relationship while driving member engagement.
Build trusted relationships with clients, managing service delivery to achieve goals.
Ensure client loyalty through high satisfaction scores.
Develop account strategies and identify upselling opportunities.
Manage end-to-end renewal and retention strategy.
Plan effective client presentations and synthesize reporting data.
Collaborate with teams to enhance member engagement and participation.
Lead client training sessions and initiatives.

LeadershipSalesforceStrategyAnalytical SkillsProblem SolvingAttention to detailPresentation skillsProblem-solving skillsRelationship management

Posted 4 months ago

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🔥 Staff Salesforce Developer

Posted 4 months ago

📍 United States

🧭 Full-Time

💸 160000 - 180000 USD per year

🔍 Health and Care

🔧 Requirements

8+ years of experience in developing web and mobile interfaces on Force.com (Apex, VisualForce, and Lightning).
Experience with modern open-source libraries such as React, Angular, or Vue.
Track record of resolving integration issues and developing with Salesforce APIs.
Proven experience in establishing Salesforce development best practices and design patterns.
Solid understanding of Salesforce data structure and flows.
Experience in an agile development environment and leveraging Salesforce for rapid innovation.
Technical leadership skills to provide guidance to other developers.
Experience with secure development best practices (SAML and OAuth) and compliance with HIPAA.
Salesforce Certifications: Admin, Platform Developer I and II, Javascript Developer I.
Preferred Certifications: Salesforce Application Architect, System Architect, Technical Architect.

💡 Responsibilities

Establish the Salesforce architecture working with business analysts and developers.
Collaborate with product engineering, operations, and clinical teams to create consensus and strategy.
Collect business requirements, document designs, and implement features.
Serve as a technical lead throughout the development lifecycle from ideation to maintenance.
Set up a solid servicing platform and design an API-driven integration with mobile and web applications.
Ensure best practices are followed for a stable Salesforce environment.
Drive architecture to meet agile needs while preparing for scalability.
Design, develop, and manage software through the whole SDLC.

LeadershipAgileDesign PatternsHTMLCSSJavascriptOAuthSalesforceStrategyAngularReactProblem Solving

Posted 4 months ago

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🔥 Principal Data Engineer

Posted 4 months ago

📍 United States

💸 210000 - 220000 USD per year

🔍 Healthcare

🔧 Requirements

Experienced: 10+ years in data engineering with a strong background in building and scaling data architectures.
Technical Expertise: Advanced working knowledge of SQL, relational databases, big data tools (e.g., Spark, Kafka), and cloud-based data warehousing (e.g., Snowflake).
Architectural Visionary: Experience in service-oriented and event-based architecture with strong API development skills.
Problem Solver: Manage and optimize processes for data transformation, metadata management, and workload management.
Collaborative Leader: Strong communication skills to present ideas clearly and lead cross-functional teams.
Project Management: Strong organizational skills, capable of leading multiple projects simultaneously.

💡 Responsibilities

Lead the Design and Implementation: Architect and implement cutting-edge data processing platforms and enterprise-wide data solutions using modern data architecture principles.
Scale Data Platform: Develop a scalable Platform for data extraction, transformation, and loading from various sources, ensuring data integrity and accessibility.
AI / ML platform: Design and build scalable AI and ML platforms for Transcarent use cases.
Collaborate Across Teams: Work with Executive, Product, Clinical, Data, and Design teams to meet their data infrastructure needs.
Optimize Data Pipelines: Build and optimize complex data pipelines for high performance and reliability.
Innovate and Automate: Create and maintain data tools and pipelines for analytics and data science.
Mentor and Lead: Provide leadership and mentorship to the data engineering team.

AWSLeadershipProject ManagementPythonSQLJavaKafkaSnowflakeC++AirflowData engineeringSparkCommunication SkillsProblem SolvingOrganizational skills

Posted 4 months ago

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🔥 Head of Cancer Care

Posted 5 months ago

📍 United States

🧭 Full-Time

💸 210000 - 230000 USD per year

🔍 Healthcare

🔧 Requirements

Bachelor's Degree; master's degree or higher in a health care or business-related field preferred.
12+ years related experience required.
5+ years people leadership experience.
Expertise in cancer care required, including an understanding of the complexities of Cancer care.
Experience with innovative cancer solutions providing digital health services preferred.
Experience with strategy development in healthcare solutions and launching new solutions.
Knowledge of payers and their key success drivers.
Deep knowledge of competitive landscape and innovation drivers.
Ability to direct market research to understand stakeholder needs.
Technology fluency in articulating technical needs.
Excellent communication and presentation skills.

💡 Responsibilities

Understand and respond to client, Member and partner needs, and develop a differentiated suite of Cancer solutions.
Design, implement, and oversee the cancer solution and future enhancements.
Lead, coach, and develop a team while guiding cross-functional partners to achieve program goals.
Manage the P&L of the cancer solution, ensuring financial health and profitability.
Influence the strategic direction of the cancer solution roadmap.
Drive pricing strategies to enhance market traction.
Provide marketing collateral for GTM teams.
Lead decision-making regarding partnerships and compliance matters.
Foster growth and innovation with existing partners and develop new relationships.
Align stakeholders and work cross-functionally to achieve industry-leading performance.
Responsible for core KPIs including Market and Member Adoption, NPS, and clinical outcomes.

LeadershipProject ManagementData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipStrategyCommunication SkillsAnalytical SkillsCollaboration

Posted 5 months ago

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