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Account Executive

Posted about 1 month agoViewed

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💎 Seniority level: Executive, 10+ years

📍 Location: United States

💸 Salary: 130000.0 - 152500.0 USD per year

🔍 Industry: Healthcare

🏢 Company: Transcarent👥 251-500💰 $126,000,000 Series D 9 months agoPersonal HealthHealth CareSoftware

⏳ Experience: 10+ years

🪄 Skills: LeadershipSalesforceStrategyAnalytical SkillsProblem SolvingAttention to detailPresentation skillsProblem-solving skillsRelationship management

Requirements:
  • 10+ years’ experience in Client Success.
  • Experience in the healthcare or benefits industry.
  • Track record of retention, satisfaction, and revenue growth.
  • Ability to develop relationships with C-suite client stakeholders.
  • Strong analytical skills with a data-driven mindset.
  • Flexible to work cross-functionally and manage change.
  • Process-focused with problem-solving skills.
  • Exceptional communication and presentation skills.
  • Experience with CRM, preferably Salesforce.
  • Ability to manage competing priorities in a high-growth environment.
  • Willingness to travel at least 30% of the time.
  • Bachelor's degree in business or related field.
Responsibilities:
  • Own all aspects of the client relationship while driving member engagement.
  • Build trusted relationships with clients, managing service delivery to achieve goals.
  • Ensure client loyalty through high satisfaction scores.
  • Develop account strategies and identify upselling opportunities.
  • Manage end-to-end renewal and retention strategy.
  • Plan effective client presentations and synthesize reporting data.
  • Collaborate with teams to enhance member engagement and participation.
  • Lead client training sessions and initiatives.
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