Account Executive

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💎 Seniority level: Executive, 10+ years

📍 Location: United States

💸 Salary: 130000.0 - 152500.0 USD per year

🔍 Industry: Healthcare

🏢 Company: Transcarent👥 251-500💰 $126,000,000 Series D 10 months agoPersonal Health Health Care Software

⏳ Experience: 10+ years

🪄 Skills: LeadershipSalesforceStrategyAnalytical SkillsProblem SolvingAttention to detailPresentation skillsProblem-solving skillsRelationship management

Requirements:

10+ years’ experience in Client Success.
Experience in the healthcare or benefits industry.
Track record of retention, satisfaction, and revenue growth.
Ability to develop relationships with C-suite client stakeholders.
Strong analytical skills with a data-driven mindset.
Flexible to work cross-functionally and manage change.
Process-focused with problem-solving skills.
Exceptional communication and presentation skills.
Experience with CRM, preferably Salesforce.
Ability to manage competing priorities in a high-growth environment.
Willingness to travel at least 30% of the time.
Bachelor's degree in business or related field.

Responsibilities:

Own all aspects of the client relationship while driving member engagement.
Build trusted relationships with clients, managing service delivery to achieve goals.
Ensure client loyalty through high satisfaction scores.
Develop account strategies and identify upselling opportunities.
Manage end-to-end renewal and retention strategy.
Plan effective client presentations and synthesize reporting data.
Collaborate with teams to enhance member engagement and participation.
Lead client training sessions and initiatives.

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