Convoso

Convoso's cloud-based call center software revolutionized the call center industry by empowering the admin, agent, and customer experience.

251-500 employees
Founded 2006
Internet
Private Company

Open Positions5

For remote positionsConvoso’s U.S. hiring is open to candidates who are residents of the following states: ALAZ+20 more locationsFull-TimeAI-powered contact center platformPosted
  • Build AI Agent Frameworks: Develop the internal agents, LLMs, logic and reasoning loops, that allow AI agents to perform complex, multi-step tasks.
  • Develop Core SaaS Features: Engineer robust, full-stack enterprise web components, ensuring high performance and security across the application.
  • Data Engineering: Manage and optimize the interface between our AI agents and data.
  • Engineering Excellence: Write clean, secure, and maintainable code and lead rigorous code reviews and refactoring initiatives.
  • Automated Testing: Design and implement unit and functional tests to ensure the reliability of both traditional code and non-deterministic AI workflows.
PHPPythonDesign Patterns+7 more
Showing 1 of 5 positions

About Convoso

Convoso empowers outbound contact centers to achieve unprecedented performance through its AI-powered cloud-based call center software. We provide predictive dialing, lead management automation, and conversational AI, helping clients move leads through the sales funnel faster and boost profitability. Our platform is trusted by businesses across numerous industries seeking to optimize their revenue operations. Convoso's tech stack incorporates a robust blend of technologies including Amazon Web Services, a content delivery network, and a range of modern tools for security and analytics. We foster a collaborative engineering culture emphasizing agile development and continuous improvement, regularly investing in new technologies to further enhance our platform's capabilities and customer experience. Our hybrid and remote-friendly work model allows talent to thrive, both domestically and internationally. Convoso's mission is to create innovations that enable contact center owners to exceed their performance goals. We value our customers as partners, actively collaborating to maximize results and supporting adherence to industry regulations. Recognized as a Best Place to Work, we strive to maintain a positive, supportive environment that prioritizes both employee well-being and professional growth. With over 250 employees and a proven track record of success since 2006, Convoso remains at the forefront of innovation in the contact center industry. Our ongoing development and expansion into new markets demonstrate our commitment to delivering cutting-edge solutions to a broad range of clients.

Tech Stack

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