Apply📍 Arizona, California, Colorado, Kentucky, Louisiana, North Carolina, Oregon, Pennsylvania, Texas, Washington
🧭 Full-Time
🔍 SaaS platform for home service providers
- Clear and effective communication with customers.
- Call or contact center experience is a plus.
- Enthusiasm for being part of a dynamic and changing company.
- Ability to demonstrate good judgment and be an advocate for customers.
- Reliable, dedicated, and a team contributor.
- General comfort level with technology, preferably Google Suite.
- Ability to type at least 40 WPM.
- A reliable internet source and distraction-free work environment.
- Be the first point of contact for clients' customers.
- Handle a high volume of incoming calls (180+) with professionalism.
- Accurately record and document caller information.
- Manage time effectively to balance high call volumes and provide satisfactory resolutions.
- Collaborate with team members and supervisors for a cohesive work environment.
- Follow established scripts and maintain a personalized communication approach.
- Meet weekly KPIs.
Communication SkillsProblem Solving
Posted 2024-10-26
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