Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service.
This company offers a hybrid work model combining remote and office work.
Five9 pioneered cloud contact center software, transforming how businesses engage customers. You will contribute to a platform facilitating three billion annual interactions. This intelligent CX platform boosts agent productivity and elevates customer experiences. Join a company that helps thousands of organizations worldwide. You will solve complex challenges for mid-market to enterprise clients. Five9 offers innovative solutions across diverse industries. We provide reliable, secure, and scalable cloud solutions.
Our culture embraces diversity and empowers you to be your authentic self. We operate with a strong team-first mentality. We foster an inclusive environment, valuing varied backgrounds and skills. Many roles offer full remote flexibility, especially outside our San Ramon, CA hub. If you are within 50 miles of San Ramon, we adopt a hybrid model. You'll join us in the office three days a week. Our values drive innovation, growth, and a supportive journey together.
You will build and maintain critical cloud infrastructure, processing millions of customer interactions. Our technical environment includes Kubernetes on baremetal and hypervisor platforms. We leverage OpenStack, KVM hypervisors, and advanced Linux systems. You will craft Infrastructure-as-Code using Terraform, Ansible, and Python. We continually optimize for performance, scalability, and reliability. You will work with cutting-edge technologies. These include VoIP/SIP, Ribbon SBCs, and Verint WEM solutions.