Partner Solution Consultant

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Requirements:

• Prior experience as in a Contact Center environment
• Deep technical understanding of Contact Center functionality
• Extensive on-site and web-based presentation experience and skills
• Outstanding written, pictural, and oral presentation skills
• Proven record of successful demonstrations and presentations to close deals
• Technical aptitude and a high degree of self-motivation to learn new technologies, including building live presentation environments and proof of concepts for prospects and customers

Responsibilities:

• Support Five9’s Partner ecosystem of Channel Partners to include Resellers, Technology Solution Brokers, Referral Partners, Distributors, Service Providers, and customers.
• Identify and pursue business opportunities in a consultative manner
• Lead technical discussions, product demonstrations, recommend solutions, and discovery sessions focused on aligning the Five9 product line to partner and/or customer requirements
• Effectively communicate plans, track progress and status to both internal and partner organizations
• Continually seek opportunities to increase partner satisfaction and deepen partner relationships by interacting effectively at all levels of the organization
• Establish and maintain lines of communication with internal stakeholders on key initiatives
• Work with Marketing and Product Managers to define new products and solution requirements to enhance and augment our current technology platform.
• Help design and deliver a technical sales roadmap for partner growth in the Five9 Community
• Assist partners in developing technical sales plans that have Five9 technology at the core