Talent First

Talent First is a tech recruitment and outstaffing agency for the industry.

11-50 employees

Founded 2019

Technical Support

Private Company

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Technical Support Information Technology Recruiting

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions2

PhilippinesFull-TimePosted

Technical Support Engineer

Install, configure, and fine-tune Cynet products (remote and occasional on-site, if required)
Work closely with customers to ensure full deployment, optimization, and ongoing support
Create supporting documentation and knowledge base articles for customers
Deliver formal remote training sessions and hands-on guidance to Cynet customers
Provide Tier 2 support – including in-depth investigations and delivering workarounds or permanent solutions while meeting SLAs
Collaborate closely with the SOC and R&D teams to ensure fast and effective issue resolution
Understand customer needs and contribute feedback to help shape and improve the Cynet product

Linux

Showing 1 of 2 positions

About Talent First

Talent First builds exceptional tech teams for leading companies worldwide. You can find roles from startups to industry giants. This global tech recruitment and outstaffing agency connects top talent with transformative opportunities. We specialize in cybersecurity, global operations, and 24/7 operational security teams. You will help shape the future of tech work. You will contribute to crucial industry projects.

How We Work

Talent First operates with a remote-first approach. You will experience a work environment that prioritizes flexibility and autonomy. We are distributed across various time zones. We value self-management and accountability. You maintain full ownership of your projects. You will collaborate closely with leaders for strategic alignment. Our hiring process is streamlined and results-focused. It emphasizes practical expertise and proven impact.

Why Join Us

You will work with high-impact clients, from innovative startups to established industry leaders.
You will experience full ownership and accountability for your projects, driving measurable business growth.
You will operate in a remote-first, flexible environment that supports work-life integration.
You will contribute to building and managing critical 24/7 operational security and support teams.
You will continuously learn and adapt in a performance-driven culture focused on results.

Benefits & Perks

Fully remote work environment with flexible engagement options (full-time, B2B, or part-time collaboration).

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