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Darkroom

đź‘Ą 11-50Digital MarketingAdvertisingConsultingWeb DevelopmentBrand MarketingMarketingWeb Designđź’Ľ Private Company
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Darkroom is a vertically integrated digital agency specializing in growth marketing for consumer-facing brands. We help launch and scale innovative businesses, generating significant market value for our clients. Our unique partnership model brings together Brand & Identity, Digital Products, Creative Production, and Growth Marketing under one cohesive team, allowing us to deliver exceptional results. We've worked with brands like VYBES, Verb Energy, Zoa Energy, and Maaji, demonstrating our ability to drive success. We're at the forefront of results-driven growth marketing and have been recognized by Inc. 5000 as one of the fastest growing private companies in America. Our tech stack includes Shopify, Google Tag Manager, and a Domain Not Resolving, allowing us to create effective e-commerce experiences, and track and analyze marketing efforts. Darkroom offers a remote-first culture with a strong community, and has offices in Los Angeles and Odessa, Ukraine, providing opportunities to work with top talent across creative advertising, growth marketing, and engineering. Darkroom is a growing agency with a focus on employee growth, and offers competitive salaries and a range of benefits, including unlimited vacation, equity incentives, and a profit-sharing opportunity.

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Jobs at this company:

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🔥 Shopify & CRO Product Manager
Posted 1 day ago

đź“Ť Brazil, Portugal

🧭 Full-Time

🔍 E-commerce

  • 2 - 3 years in e-commerce or web project management.
  • Experience in CRO and SEO fundamentals
  • Hands-on Shopify experience.
  • Familiarity with Shopify APIs and third-party tool integrations.
  • Expert in Shopify. It is your second language.
  • Strong understanding of SEO, Conversion Rate Optimization, and e-commerce workflows.
  • Proficiency in project management tools (Notion).
  • Advanced organizational, and time-management skills.
  • Excellent verbal and written english communication skills, with the ability to present complex ideas clearly.
  • Experience with HTML, CSS is a plus
  • Create and optimize data-driven CRO strategies (e.g., A/B testing, funnel optimization) to enhance user engagement and increase conversions.
  • Performing maintenance, analysis, optimization, and developing new site features and updates.
  • Troubleshooting and resolving issues that may affect platform performance during and post-launch.
  • Install and configure Shopify apps and third-party integrations.
  • End-to-end implementation of a new Shopify e-commerce store.
  • Develop project plans, timelines, and budgets that align with business objectives.
  • Coordinate with teams across Design, IT, Marketing, and Business Operations to ensure on-time, on-budget delivery.
  • Monitor progress, resolve roadblocks, and adjust resources or timelines when needed.
  • Provide regular status updates and key metrics to stakeholders.
  • Ensure project feasibility and alignment with e-commerce best practices.
  • Evaluate third-party tools and APIs for seamless integration into the website.
  • Stay updated on Shopify features, updates, and industry trends to recommend site improvements.
  • Serve as the primary point of contact between technical teams, external vendors, and stakeholders.
  • Translate business requirements into actionable tasks for developers.
  • Foster effective communication and resolve problems across all project teams.

Project ManagementHTMLCSSProduct ManagementShopifyGoogle AnalyticsAPI testingREST APISEOJSONEnglish communicationA/B testing

Posted 1 day ago
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🔥 Paid Media Specialist
Posted 1 day ago

đź“Ť Portugal, Brazil, Mexico

🧭 Full-Time

🔍 Advertising

  • 5+ years minimum of paid media advertising experience preferred (building high converting funnels and driving quantifiable results).
  • 5+ years minimum managing paid search and paid social advertising for growth clients, or clients spending $100k+ minimum monthly aggregate spend.
  • Expertise in developing, testing, and optimizing advertisement copy and creative
  • Experience in keyword targeting and audience optimization across multiple platforms
  • Background in creative consultation for successful Paid Social Ads that convert
  • Background in data-derived decision-making and forecasting budgets/spend projections linked to perceived results
  • Experience using Google Analytics to develop insights and report them to stakeholders
  • Plan, develop, and implement comprehensive paid media strategies to increase brand visibility and recognition and drive new user acquisition and leads via paid media campaigns.
  • Conduct thorough brand and website audits to understand our clients’ key value propositions, core products, and brand aesthetics and identify opportunities to successfully market them and make them stand out in the marketplace.
  • Conduct competitive research to ensure success in the ad space and new acquisition audience targeting.
  • Manage between 5-10 paid media accounts (including but not limited to: Google/YouTube Ads, Pinterest, Facebook/Instagram Ads, LinkedIn Ads, and other social platforms like Twitter and TikTok) on behalf of Darkroom clients, with aggregate monthly spends ranging between $25,000 - $1M.
  • Utilize Platform Ad Managers, third-party reporting tools, and Google Analytics to develop insights and action items intended to increase our clients’ revenues month-over-month and solve for attribution.
  • Understand important KPI and industry-wide benchmarks throughout all steps in the e-commerce marketing funnel.
  • Implement real-time and reactionary ad-buying decisions across multiple platforms in response to up-or-down trends happening on ads platforms.
  • Preemptively develop quarterly strategies for clientele based on perceived success metrics, ad spends, YoY performance metrics, and projections.
  • Deep dive into competitor research, industry knowns, and brand identity to manage client expectations and continually brainstorm new marketing initiatives, creative assets, copy, and review after results.
  • Understand digital marketing best practices and readily contribute to overarching marketing strategies to ensure client success across the board - even if it's paid media adjacent or outside of channel control.
  • Understand full-funnel marketing strategies to ensure new acquisition, list growth, e-commerce, website CRO, retention, and overall client success based on marketing discussions and strategies that work in tandem with paid media and performance efforts.
  • Understand client needs for success and preemptively deliver projections and forecasts that latter into client quarterly strategy

Data AnalysisGoogle AnalyticsREST APISEOBudgetingMarketingDigital MarketingCustomer SuccessA/B testing

Posted 1 day ago
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🔥 Paid Media Marketing Specialist, Marketplaces
Posted 1 day ago

đź“Ť Portugal, Mexico, Spain

🧭 Full-Time

🔍 Marketing

  • Minimum of 2 years experience with the Amazon Ads platform, Campaign Manager
  • Experience with digital assets, A+/EBC content, SEO, and Parent/Child Variations
  • Strong understanding of eCommerce Metrics and use of data
  • Experience building processes and reporting that allow your efforts to impact brands at scale
  • Entrepreneurial, self starter seeking to grow our clients business and drive positive results
  • Execute brand strategy including channel selection, product strategy, pricing strategy and go-to market approach
  • Coordinate with the Brand Manager to maintain quality control of the catalog, ensuring all information is accurate and that product and pricing updates are consistent across Amazon’s marketplace.
  • Measure and report on category/item performance as well as provide suggestions on continuous improvement strategies to improve catalog performance.
  • Maintain daily checks and balances on PPC campaigns and alert Brand Manager to any improvements/inconsistencies
  • Maintain accurate catalog of various client products through product catalog uploading via vendor portals
  • Identify and report opportunities for product sales conversion using merchandising, enhanced content and A/B testing
  • Supply data to the Brand Manager as necessary to help with forecasting of annual sales and management of inventory planning & replenishment
  • Implement marketing roadmap and program innovation to drive this vision using Promos, Coupons, CPC ads, Display ads
  • Partner with Digital Advisor, Client Sales, Creative Development, and Support departments on launch successes including merchandising, performance management, etc.
  • Performing market research; Monitor trends and keep a close eye on competitive products in the marketplace; Analyze brand positioning, consumer insights and other various data including, but not limited to sales trend, conversion rates and return trends

Amazon FBAData AnalysisProduct AnalyticsContent creationSEOReportingJSONMarket ResearchDigital MarketingA/B testing

Posted 1 day ago
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🔥 Operations Associate
Posted 1 day ago

đź“Ť Portugal, Spain

🧭 Full-Time

🔍 Marketing

  • Professional or high-level competency in Notion
  • Ability to quickly adapt to new technology and/or software
  • Strong organizational skills with the ability to track, process, and report data efficiently
  • Project and calendar management experience; Gmail and Slack
  • Coordinate directly with clients to organize kick-off and offboarding calls, obtain necessary documentation and credentials, and maintain up-to-date client databases.
  • Work with Service Directors to ensure proper staffing on client accounts, track team capacities, and manage updates to the staffing ledger when changes arise (e.g., restaffing, change orders, offboarding clients).
  • Responsible for compiling and structuring client decks for key meetings, ensuring all relevant data and insights are included in a polished, professional format.
  • Own the preparation, proper documentation, and leadership of internal client kick-off meetings. This includes setting agendas, ensuring all necessary documentation is in place, and leading discussions effectively.
  • Serve as the primary owner of Notion system maintenance, including database management, data hygiene, and troubleshooting to ensure efficient internal workflows.
  • Maintain up-to-date records across all internal platforms, including Notion, Google Suite, and Slack, ensuring consistency and accuracy.
  • Assist in developing and implementing company-wide operational projects, including drafting standard operating procedures (SOPs), training materials, and process improvements.
  • Provide updates on client onboarding/offboarding, client health status, and operational issues during weekly meetings.
  • Assist with calendar coordination and scheduling as needed.

Project ManagementData AnalysisGoogle AnalyticsJiraOperations ManagementMicrosoft Office SuiteMS OfficeReportingClient relationship managementData entryProcess improvement

Posted 1 day ago
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🔥 Head of Outsourcing - BPO
Posted 1 day ago

đź“Ť Portugal

🧭 Full-Time

🔍 Marketing

  • 7+ years of experience in agency outsourcing, BPO, or operations management.
  • Proven track record of launching and scaling a BPO service or similar operational function.
  • Experience managing global teams and sourcing talent across multiple locations.
  • Strong understanding of cost structures, pricing models, and client engagement strategies.
  • Entrepreneurial mindset with a focus on building scalable systems and delivering value to clients.
  • Exceptional communication and negotiation skills, with a client-first approach.
  • Strong leadership and team-building abilities to create a high-performing division.
  • Proficiency in Notion and Figma.
  • Serve as the primary point of contact for BPO clients, ensuring a high level of transparency and communication.
  • Design and implement a 30-60-day hiring process to source, vet, and onboard top-tier talent tailored to client requirements.
  • Work with clients to define role specifications, organizational needs, and desired outcomes for outsourced teams.
  • Oversee the creation of service agreements, pricing models, and deliverables that align with Darkroom’s principles of cost transparency and quality.
  • Coordinate the workflow and strategic management of all dedicated resources
  • Work with our CEO to build and manage a comprehensive strategy to launch, scale, and operate the highest quality BPO services across the agency and in the creative marketing space.
  • Work with existing Darkroom departmental infrastructure to discover the best resourcing management model for our unique outsourcing strategy.
  • Identify key roles to outsource based on existing agency infrastructure.
  • Work with our Director of People to focus on strategies around key resourcing hubs and roles.
  • Work with our sales team to integrate dedicated resourcing into our agency sales process pitch.
  • Work with Department heads to figure out the optimal fractional to dedicated resource workflow to enhance client and employee experience.
  • Establish processes to streamline talent sourcing, hiring, and onboarding across global hubs.
  • Ensure all hires are equipped with the necessary technology, benefits, and management support.
  • Monitor and optimize the profitability of the BPO division, ensuring revenue targets are met.
  • Track performance metrics to ensure client satisfaction and operational efficiency.
  • Collaborate with the marketing team to create compelling landing pages, sales collateral, and outreach campaigns to attract new clients.
  • Work with our VP of Operations to roll out trainings to up-skill new applicants at pre determined pace
  • Collaborate with global sourcing leads to identify and attract the best candidates across hubs.
  • Maintain relationships with local talent networks to ensure a continuous pipeline of skilled professionals.
  • Champion employee development by integrating outsourced hires into the Darkroom agency ecosystem, fostering industry-leading skillsets.
  • Serve as boots on the ground in our key resourcing hubs (Portugal and South Africa)

LeadershipProject ManagementAgileBusiness DevelopmentPeople ManagementProject CoordinationHR ManagementGoogle AnalyticsCross-functional Team LeadershipOperations ManagementStrategyFinancial ManagementAPI testingREST APIStrategic ManagementCommunication SkillsAnalytical SkillsCustomer serviceAgile methodologiesNegotiationAccount ManagementRecruitmentClient relationship managementSales experienceMarket ResearchTeam managementStakeholder managementDigital MarketingCRMSaaSBudget management

Posted 1 day ago
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🔥 Head of Client Services
Posted 1 day ago

đź“Ť Mexico, Portugal, Spain, Brazil

🧭 Full-Time

🔍 Marketing, E-commerce

  • Experienced Growth Marketer managing & running paid media campaigns
  • Experienced with B2C email marketing campaign planning & management (Klaviyo, Mailchimp, etc)
  • Experienced with marketplace storefront optimization (Amazon, Uber Eats, DoorDash, Instacart)
  • Comfortable pulling, organizing, & sharing key insights from large data sets
  • Data-driven manager & decision maker
  • Highly-organized
  • Knowledge of restaurant tech platforms: delivery apps and direct ordering (D2C) platforms
  • Ensure Growth Managers & Retention Associates have access to new sales and churn dashboards/insights and are taking action on: hiring, off-boarding, and all other staffing decisions based on this info proactively
  • Delegate and project manage new process creation to enhance service quality
  • Support Retention Associates with account strategy, reporting, & optimizations
  • Support Growth Managers with account strategy, reporting, &
  • Ensure both Growth Managers & Retention Associates are proactively planning campaigns for clients
  • Provide “boots on ground” support alongside team members when there is a client complaint
  • Jump in to fill gaps when IC’s are on vacation or not meeting quality of service requirements
  • Manage people ops and client ops to ensure:
  • Net-new employees are being onboarded properly and in an efficient manner
  • Ensure all changes to departments and individuals are being updated across all systems, and communicated company-wide effectively
  • Work to reduce friction from re-staffing or individual role changes
  • Client onboarding is made more and more streamlined and precise over time
  • Managing Growth Managers, enruingNothing is being missed for active clients or off-boarding clients such that they would ask for a discount
  • Maintain quarterly cadence procedures related to operations:
  • Client onboarding checklist updates
  • Client dashboard / portal template updates
  • Employee onboarding checklist updates
  • Personal dashboard template updates
  • Service scope updates / trainings

LeadershipProject ManagementSQLData AnalysisPeople ManagementHR ManagementCross-functional Team LeadershipOperations ManagementBusiness OperationsAmazon Web ServicesStrategic ManagementCommunication SkillsAgile methodologiesRESTful APIsAccount ManagementClient relationship managementSales experienceData visualizationMarketingTeam managementStrategic thinkingDigital MarketingProcess improvementCRMFinancial analysisCustomer SuccessBudget management

Posted 1 day ago
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🔥 Director, TikTok Shop
Posted 1 day ago

đź“Ť United States

🧭 Full-Time

🔍 E-commerce

  • Minimum of 5-10 years of experience in CPG e-commerce, with at least 2 years of experience in TikTok.
  • Minimum 4 months in TikTok Shop.
  • Strong understanding of the retail landscape, consumer behavior, and digital marketing trends.
  • Demonstrated experience leading and growing teams in a fast-paced, results-oriented environment.
  • Exceptional communication skills with the ability to articulate strategies, insights, and recommendations to both clients and internal teams.
  • Data-driven mindset with a track record of optimizing media investments based on performance data.
  • Develop and execute TikTok Shop strategies to drive gmv growth for clients.
  • Lead and build a high-performing team of brand managers that will handle shop management/set up, affiliate relationships, content quality control, growth strategies, and media buying.
  • Manage client relationships and affiliate/content creator campaigns across TikTok, ensuring we consistently deliver the highest quality content for our clients while maintaining healthy volume.
  • Act as the senior point of contact for major CPG clients.
  • Oversee the collection and analysis of performance data to continuously refine and enhance retail media strategies.
  • Stay ahead of industry trends and continuously explore new digital channels and tools to drive in-store sales.
  • Build, mentor, and manage a team of media buyers, strategists, and analysts.

LeadershipProject ManagementData AnalysisContent creationStrategic ManagementAccount ManagementClient relationship managementData visualizationTeam managementDigital MarketingBudget management

Posted 1 day ago
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🔥 Director, Retail Media
Posted 1 day ago

đź“Ť Pennsylvania, New York, or Florida

🧭 Fulltime

🔍 E-commerce

  • Minimum of 5-10 years of experience in CPG e-commerce, with a strong background in retailer dotcom and delivery platforms.
  • Expertise with platforms like Instacart, Amazon, Walmart, Criteo, Target Plus, and local delivery services (e.g., GoPuff, DoorDash, Uber Eats).
  • Strong understanding of the retail landscape, consumer behavior, and digital marketing trends.
  • Demonstrated experience leading and growing teams in a fast-paced, results-oriented environment.
  • Exceptional communication skills with the ability to articulate strategies, insights, and recommendations to both clients and internal teams.
  • Data-driven mindset with a track record of optimizing media investments based on performance data.
  • Develop and execute retail media strategies to drive growth in CPG in-store sales using digital channels and delivery services.
  • Lead a high-performing team of brand managers, analysts, and media buyers to achieve client objectives.
  • Manage client relationships and campaigns across key platforms including Instacart, Amazon, Walmart, Target, GoPuff, Uber Eats, DoorDash, and emerging local delivery platforms.
  • Act as the senior point of contact for major CPG clients.
  • Oversee the collection and analysis of performance data to continuously refine and enhance retail media strategies.
  • Stay ahead of industry trends and continuously explore new digital channels and tools to drive in-store sales.
  • Mentor and manage a team of media buyers, strategists, and analysts.

LeadershipProject ManagementData AnalysisCommunication SkillsClient relationship managementMarket ResearchTeam managementStrategic thinkingDigital MarketingBudget management

Posted 1 day ago
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🔥 Director, Organic Social
Posted 1 day ago

đź“Ť United States

🧭 Full-Time

🔍 Growth Marketing

  • In-depth understanding of organic social media strategies, content creation, and audience engagement tactics.
  • Strong leadership and team management skills, with experience in building and leading high-performing teams.
  • Exceptional communication and presentation abilities, capable of articulating strategies, ideas, and performance metrics effectively.
  • Analytical mindset with the ability to derive insights from data and optimize strategies for maximum impact.
  • Proven track record of delivering successful organic social media campaigns and driving growth for clients.
  • Mandatory 1 hour on TikTok min per day
  • You are not afraid to be a leader and deliver thoughtful direction that keeps projects on track.
  • You are a content creator with a demonstrated history of building followings for brands.
  • Creative thinker with the ability to innovate and develop impactful social media strategies.
  • You are able to be flexible, understand shifting client needs, deal with ambiguity, and adapt to the situation.
  • Excellent problem-solving skills and the ability to adapt to changing client needs and industry trends.
  • Strong interpersonal skills, with the ability to build relationships and collaborate effectively with clients and internal teams.
  • Adaptable and flexible, with a commitment to continuous learning and staying updated on social media best practices.
  • Coordinate content creation, planning, scheduling, and community management to seamlessly integrate overall communications efforts with social media tactics
  • Comfortable creating and deploying 3-5 videos per brand for TikTok and Instagram Reels
  • Develop social content strategies, based on the understanding of the client's brand message, voice, objectives and target audiences
  • Develop brand analysis and audit frameworks that can be used for new clients
  • Develop trainings and consulting programs that can be used for new hires, client trainings, and other training purposes
  • Develop engagement pods to provide social proof and cross collaboration between brands.
  • Identify whitespace opportunities to elevate strategy & define distinct roles for content on each social platform to build brand equity
  • Analyze and report on social data and optimize strategy based against business objectives
  • Demonstrate thought leadership in building social media programs that develop, engage, and retain audiences
  • Collaborate closely with internal and external cross-functioning teams for ongoing social support
  • Keep a finger on the pulse of social trends and happenings, new platforms, and competitive landscape
  • Develop data-driven social media strategies that align with client objectives and industry trends, leveraging insights from analytics tools and platforms.
  • Collaborate with cross-functional teams to integrate organic social media efforts with paid media, content marketing, and overall marketing strategies.
  • Lead client meetings and presentations, showcasing the value of organic social media in driving business objectives and fostering long-term partnerships..
  • Recruit, mentor, and lead a talented team of social media professionals, including content creators, community managers, and analysts.
  • Foster a culture of creativity, innovation, and collaboration within the team, ensuring high-quality deliverables and client satisfaction.

LeadershipData AnalysisStrategyContent creationContent managementCommunication SkillsAnalytical SkillsClient relationship managementTeam managementDigital Marketing

Posted 1 day ago
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🔥 Designer
Posted 1 day ago

🧭 Full-Time

🔍 Sales & Marketing

  • Digital portfolio with work that covers branding & identity, typography, and web design.
  • Proven understanding of design principles, including layout, color theory, typography, and composition.
  • Proficient in Figma and Adobe Suite is non negotiable.
  • Produce high-volume, high-quality visual brainstorming of design direction, ideas, and layouts.
  • Design landing pages using UI/UX best practices and design systems.
  • Collaborate with the CEO, Head of Marketing, Marketing Project Manager and Developers to deliver all marketing initiatives.
  • Competently articulate UX thinking with clarity and confidence.
  • Proven understanding and competency in technical requirements for handing off pixel-perfect designs to Developers.
  • Execute and maintain multiple design systems and style guides to be used across all creative collateral, ensuring consistency of brand identity and messaging.
  • Develop a deep understanding of what factors drive converting creative and execute designs within established best practices.
  • Collaborate closely with other creative and marketing team members for daily approvals and feedback to ensure your work adheres to a high standard of craft and accurately reflects the identity of the client brand.
  • Collaborate with external creatives on contracted video work, providing art direction consistent with Darkroom design guidelines.
  • Ability to switch gears between projects quickly and thrive in a fast-paced environment.
  • Experience in developing visual mood boards and defining brand tone and imagery
  • Skilled in creating mock-ups to present concepts, ideas, and final designs
  • Experience in developing and evolving a brand identity.
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