- Engage Dynamics 365 customers who are live, partially deployed, or underutilizing the platform
- Identify opportunities for optimization, expansion, modernization, or adjacent workloads (Finance, Supply Chain, CE, Power Platform)
- Position Ludia Consulting as a trusted advisor, not a transactional reseller
- Lead structured discovery conversations to understand customer pain points, business priorities, and operational challenges
- Walk prospects through Dynamics 365 capabilities, differentiators, and real-world use cases relevant to their industry and maturity level
- Translate technical capabilities into business outcomes and ROI-driven value narratives
- Build and maintain strong relationships with Microsoft sellers, managers, and solution specialists
- Participate in planned Microsoft cadence calls, account planning sessions, and opportunity alignment meetings
- Support co-sell motions by providing customer insights, use-case alignment, and opportunity shaping
- Drive conversion from discovery to sales-qualified opportunities using Ludia’s CRM and internal collaboration tools
- Coordinate opportunity briefings, internal handoffs, and stakeholder alignment
- Support opportunity strategy, next-step definition, and closure planning
- Provide field insight and customer perspective to support marketing campaigns, industry events, and Microsoft-sponsored initiatives
- Assist with event targeting, account selection, and follow-up strategy
- Represent Ludia Consulting at conferences, onsite meetings, and community events as needed
Microsoft DynamicsCRM