Operations Coordinator (Media & Publishing)
Company:C9 Staff
Location:Philippines, EST, PST
Languages:English
Seniority level:Entry
Skills:
Project ManagementProject CoordinationOperations ManagementCommunication SkillsMicrosoft ExcelCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationExcellent communication skillsAdaptabilityProblem-solving skillsTeamworkReportingActive listeningCross-functional collaborationData entryCRMFinancial analysisData analyticsData managementCustomer support
Requirements:
At least 50 mbps stable Internet connection Back-up internet At least 8GB RAM Core i5 or higher processor Perfectly working webcam Perfectly working mic and audio Organized Workstation Digital Media Familiarity (publisher operations, digital campaigns, or performance media is a plus) Tracking Knowledge (ad tracking systems, pixel integration, performance metrics) Financial Awareness (basic billing processes and documentation like IOs) Project Management Tools (ClickUp, Asana, Monday.com, or HubSpot is preferred)
Responsibilities:
Maintain and update publisher contact details Consolidate duplicate publisher records in CRM Correspond with publishers during onboarding Track and support new publisher launches Ensure publisher property information is logged correctly Request and store benchmark stats Process test orders and assist with troubleshooting Request, review, and store publisher media kits Ensure creatives match publisher specs Coordinate internal review and approvals for placements Store client-approved creatives Generate and distribute tracking links Request postback integrations and manage testing workflows Liaise with finance teams regarding billing terms Ensure insertion orders are in place for billing Monitor and log billing changes Maintain clean data in project management and CRM platforms Monitor automations and troubleshoot issues Maintain internal documentation and templates Support internal communications to ensure priorities and processes are clear
