smart_care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.

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📍 United States of America

🧭 Full-Time

🔍 Commercial Kitchen Service

  • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
  • Valid driver’s license and acceptable motor vehicle record
  • Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy

Problem SolvingCustomer serviceTroubleshootingComputer skillsTechnical supportScripting

Posted 2 days ago
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📍 USA

🧭 Full-Time

🔍 Commercial Kitchen Service

  • High School diploma or equivalent
  • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
  • Valid driver’s license and acceptable motor vehicle record
  • Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
  • Availability for occasional overnight travel as assigned
  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
  • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
  • Communicate with manufacturers as needed to help with diagnoses and parts identification
  • Consult with the Technical Assistance Group for technical support while onsite
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy
  • Promote and recommend other services provided by Smart Care to customers when needed
  • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
  • Follow safe work practices and accident prevention procedures
  • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
  • Maintain productivity levels in accordance with company standards

Troubleshooting

Posted 2 days ago
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📍 United States of America

🧭 Full-Time

🔍 Commercial Kitchen Service

  • High School diploma or equivalent
  • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
  • Valid driver’s license and acceptable motor vehicle record
  • Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
  • Availability for occasional overnight travel as assigned
  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
  • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
  • Communicate with manufacturers as needed to help with diagnoses and parts identification
  • Consult with the Technical Assistance Group for technical support while onsite
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy
  • Promote and recommend other services provided by Smart Care to customers when needed
  • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
  • Follow safe work practices and accident prevention procedures
  • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
  • Maintain productivity levels in accordance with company standards

Customer serviceTroubleshooting

Posted 2 days ago
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📍 United States

🔍 Commercial Foodservice, Refrigeration, Cold Storage

  • High School diploma/GED or related experience
  • Driver's license in good standing and can meet insurance requirements
  • 0-1 year experience in related field.
  • Certified to operate a forklift (the company will certify you if necessary
  • Pass a DOT physical where required
  • Basic Knowledge of welding, hydraulics and/or electrical skills
  • Understand how to troubleshoot mechanical problems
  • Basic plumbing and soldering knowledge
  • Basic knowledge of electrical
  • Basic knowledge of moving tools and equipment
  • Ability to work with mechanical/electrical equipment within all company safety guidelines
  • Ability to operate pallet jack
  • Experience driving or ability to drive rack truck and 24-26 foot box truck with Tommy Gate operation
  • Customer service skills- resolving customer issues, ensuring appropriate communication with customers and following up on customer requests
  • Ability to think on your feet and troubleshoot unexpected situations
  • Ability to manage expense reports and travel budgets.
  • Ability to work well independently and in teams
  • Assisting with equipment installations and maintenance as required.
  • Assist with the assembly of equipment and inspect for proper operation, uncrating, and moving of equipment into position.
  • Driving service and delivery truck to the intended destination to deliver or pick up equipment with the use of a lift-gate.
  • Assist other office employees and Service Technicians as required.
  • Work hours as needed.
  • Training other technicians in knowledge and skills required to perform their job
  • Complete ongoing training in the areas of job safety, equipment knowledge, technical skills, etc.
  • Pick up and deliver parts to job locations as required.
  • Other job-related duties as assigned.

Customer serviceTroubleshootingTechnical support

Posted 7 days ago
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📍 USA

🧭 Full-Time

🔍 Commercial Kitchen Service

  • High School diploma or equivalent
  • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
  • Valid driver’s license and acceptable motor vehicle record
  • Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
  • Availability for occasional overnight travel as assigned
  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
  • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
  • Communicate with manufacturers as needed to help with diagnoses and parts identification
  • Consult with the Technical Assistance Group for technical support while onsite
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy
  • Promote and recommend other services provided by Smart Care to customers when needed
  • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
  • Follow safe work practices and accident prevention procedures
  • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
  • Maintain productivity levels in accordance with company standards

Customer serviceTroubleshootingTechnical supportScripting

Posted about 2 months ago
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