- Act as the primary point of contact for attorney and law firm clients, fostering trusted partnerships and ensuring consistent, high-quality communication
- Build and maintain strong client relationships by understanding business objectives, managing expectations, and delivering exceptional service
- Collaborate closely with SEO, Paid Media, and other internal teams to develop effective solutions and optimize client outcomes
- Monitor and evaluate campaign performance using analytics platforms and reporting tools, including Google Analytics (GA4)
- Prepare and present weekly and monthly performance reports that clearly communicate results, opportunities, and strategic recommendations
- Identify trends, opportunities, and areas for improvement, providing data-driven guidance to enhance marketing performance
- Recommend marketing products, services, and strategies aligned with each client's goals and business needs
- Proactively address client concerns, anticipate challenges, and implement solutions to support long-term account success and retention
- Contribute to cross-functional initiatives that improve client satisfaction, campaign effectiveness, and overall business growth
Data AnalysisGoogle AnalyticsSEO+3 more