VETRO, Inc

πŸ‘₯ 11-50πŸ’° $7,000,000 almost 2 years agoGeospatialMapping ServicesInformation TechnologyEnterprise SoftwareData VisualizationSoftwareπŸ’Ό Private Company
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VETRO FiberMap builds innovative, cloud-based GIS mapping software designed to streamline fiber network management for broadband providers and municipalities. Our flagship product, VETRO FiberMap, empowers users to plan, design, build, and operate their networks with unparalleled efficiency and transparency. We offer a comprehensive digital inventory system, modeling the physical layer of the internet and integrated with open APIs for seamless data sharing and operational efficiency. This translates to faster project timelines, reduced costs, and improved decision-making for our clients. VETRO leverages a modern tech stack incorporating technologies such as iPhone/Mobile compatibility, Google Analytics, Google Tag Manager, and WordPress, reflecting our commitment to user-friendly design and robust functionality. Our engineering team values agile development practices and a collaborative work environment. We prioritize creating intuitive tools that enhance the user experience and empower clients to unlock the full potential of their networks. We're passionate about enabling better connectivity for all and are proud of our growing global presence. VETRO's culture is defined by innovation, collaboration, and a commitment to excellence. We offer a flexible, remote-first work environment, providing employees with the autonomy to thrive. Backed by several successful funding rounds, including a recent Series Unknown round, VETRO is experiencing rapid growth and offers significant career advancement opportunities in a dynamic and impactful industry. With a team of 11-50 employees and a commitment to building the next generation of internet infrastructure, VETRO FiberMap offers a unique and rewarding professional experience for individuals seeking to make a real-world impact. We are committed to creating an inclusive environment that empowers our diverse team and fosters collaboration.

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🧭 Full-Time

πŸ” Telecom

  • Bachelor's degree in Business Administration, Computer Science, or a related technical field.
  • Proven success in technical account management, or a related role in the technology or software sector, particularly with complex B2B solutions.
  • Deep technical understanding of GIS systems and/or experience within the telecom sector is highly desirable.
  • Strong leadership and communication skills, with the ability to guide customers through technical challenges and inspire confidence.
  • Proactive, results-driven mindset with a focus on delivering value, driving adoption, and securing long-term partnerships.
  • Familiarity with working in a remote or distributed team environment.
  • Experience in fast-paced environments, adept at balancing multiple priorities and adapting to evolving business needs.
  • Serve as the trusted advisor to clients, offering expert guidance on VETRO’s platform, including best practices, industry developments, and tailored solutions to meet their specific needs.
  • Deeply understand each customer's technical environment, use cases, and objectives. Leverage this knowledge to drive adoption and ensure customers realize maximum value from the platform.
  • Take ownership of fostering strong, proactive relationships with customers, inspiring confidence through technical expertise and a hands-on approach.
  • Identify opportunities to streamline processes and improve operational efficiency, enhancing the overall customer experience and supporting business growth.
  • Work closely with Sales, Product, and Support teams to advocate for customer needs, ensuring smooth execution of customer success initiatives and alignment on business objectives.
  • Anticipate potential technical challenges, identify risks, and proactively work to resolve issues to maintain customer satisfaction and system performance.
  • Partner with Sales to identify upsell and cross-sell opportunities within existing accounts, contributing to revenue growth and long-term customer retention.
  • Stay current on industry trends, customer feedback, and competitor activities to inform strategic decisions and influence the product roadmap.
Posted 14 days ago
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