- Build and evolve the monitoring and observability platform for hundreds of thousands of desktop and browser extension installations.
- Define and improve signals measuring recorder reliability, data capture health, and Agentic Workflow Mapping system availability.
- Own and evolve backend ingestion services connecting data capture to processing and AI pipelines with a focus on scale and performance.
- Improve background-job reliability and task orchestration to ensure data flows dependably through the platform.
- Design, deploy, and operate production services in AWS while using observability to troubleshoot bottlenecks and failures.
- Set technical direction and the feature/reliability roadmap for the Workflow Mapping client platform.
- Lead cross-team technical work, clarify ownership, and set high standards for scalable architecture.