TENEX.AI

TENEX.AI is an AI-driven automation security company, revolutionizing how businesses protect their digital assets.

11-50 employees

Founded 2024

SaaS

Private Company

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Open Positions10

Overland ParkKS or SarasotaFL metro area. Remote with an option of a company paid relocation package... For candidates who embody the rare "10x of 10x" talentWe offer the flexibility of fully remote work.Full-TimeCybersecurity MDRPosted

Customer Success Manager

Act as a trusted advisor to customers, ensuring they fully leverage TENEX’s MDR platform to meet their cybersecurity needs.
Own the customer relationship post-sale, driving engagement, retention, and expansion opportunities.
Develop and execute customer success plans, ensuring smooth onboarding and continued adoption of TENEX’s services.
Serve as the voice of the customer, providing feedback to internal teams to drive continuous product and service improvements.
Conduct regular business reviews with customers to assess security posture, provide insights, and align on future goals.
Proactively identify risks and implement strategies to mitigate churn, ensuring high customer satisfaction.
Collaborate cross-functionally with Sales, Product, Engineering, and Security Operations teams to deliver exceptional customer experiences.
Educate customers on best practices, new features, and enhancements to maximize their security outcomes.
Track and analyze customer usage data to identify trends, opportunities, and areas for improvement.
Facilitate contract renewals and support expansion efforts in partnership with the Sales team.

CybersecurityAccount ManagementSaaS

Showing 1 of 10 positions

About TENEX.AI

TENEX.AI is redefining cybersecurity, offering an AI-native, automation-first Managed Detection and Response (MDR) service. You'll join a company built to transform how businesses protect digital assets in an AI-driven era. Their solutions use advanced AI to automate and enhance security measures, providing proactive defense and rapid response to modern threats. TENEX.AI ensures businesses stay ahead of evolving cyber threats with intelligent, automated security solutions, minimizing risks and maximizing protection. They were founded by leaders who previously managed over 75% of Google's security business.

How We Work

At TENEX.AI, innovation thrives through in-person collaboration. The company believes that trust, continuous learning, and exceptional teamwork fuel their revolution in the cybersecurity industry. You'll be part of a team that prioritizes the irreplaceable collaboration and community that only in-person work delivers. Their philosophy centers on building a culture where early employees play a meaningful role in defining and shaping the company's future.

Engineering at TENEX.AI

TENEX.AI is architected from day one around a coordinated fleet of agentic operators that replicate and augment analyst tasks across triage, enrichment, investigation, and response. These agents run directly within hyperscaler security ecosystems like Google SecOps and Microsoft Sentinel, transforming raw telemetry into high-fidelity security outcomes. The company leverages domain-specific language models, purpose-trained on threat intelligence, attacker tactics, and security telemetry, enabling 10x faster detection than traditional SOCs and eliminating 98% of false positives. Engineers at TENEX.AI work on complex challenges related to data ingestion, normalization, modeling, and automation to create key deliverables like playbooks and dashboards. They also tackle the unique security challenges of AI deployments, ensuring the integrity and trustworthiness of AI models and data.

Why Join Us

Work with cutting-edge AI-driven cybersecurity technologies and Google SecOps solutions.
Collaborate with a talented and innovative team focused on continuously improving security operations.
Play a meaningful role in defining and building the company culture as an early employee.
Join a fast-growing, well-funded startup backed by top-tier investors like Andreessen Horowitz, offering significant upside.
Benefit from relocation assistance if you're open to moving to their hub cities: Sarasota, FL; Kansas City, MO; or San Jose, CA.

Benefits & Perks

Affordable Medical, Dental, and Vision coverage.
100% 401K match up to 6%.
Long-term incentives to maximize your total income potential.
Continuous learning and growth opportunities in AI, cybersecurity, and emerging technologies.

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