- Own the end-to-end customer lifecycle from deployment kickoff through go-live, ongoing operations, and renewal
- Serve as the primary technical point of contact for enterprise accounts, building deep relationships with security leadership, engineering teams, and IT operations
- Lead deployment planning and execution: data source onboarding, integration validation, stakeholder alignment, and go-live readiness
- Help customers operationalize vulnerability management workflows inside Cogent - asset identification, risk scoring configuration, remediation prioritization, and compliance reporting
- Navigate each customer's security environment across cloud (AWS, GCP, Azure) and on-prem infrastructure, and understand how their scanning tools (Tenable, Qualys, Wiz) feed into our platform
- Identify and drive account expansion opportunities, growing ARR and improving net revenue retention across your book of business
- Translate customer feedback and field observations into product improvements by partnering directly with Product and Engineering
- Build repeatable deployment playbooks and onboarding frameworks that help future customers get to value faster
AWSGCP