Clearstory

Clearstory provides wayfinding, signage, and sign standard development services.

11-50 employees
Founded 1995
Digital Signage
Private Company

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions9

United StatesFull-TimeConstruction Tech, SaaSPosted
  • Own gross and net revenue retention (GRR and NRR) across enterprise, mid-market, and SMB segments.
  • Manage a team of 12 CSMs, 1 CS manager, and 2 support agents, including developing the management bench.
  • Maintain executive relationships with the company's largest customers.
  • Enforce weekly and monthly operating cadences including portfolio reviews, call coaching, QBRs, and onboarding execution.
  • Lead cross-functional efforts with Sales for account handoffs and Product for feature feedback and escalations.
  • Evolve coverage models and AI-assisted workflows to drive operational efficiency and scalability.
Account ManagementTeam managementCustomer Success
Showing 1 of 9 positions

About Clearstory

Clearstory is transforming commercial construction, tackling a multi-billion dollar problem. You will help digitize antiquated cost communication, replacing paper and spreadsheets. Our platform processes over $850 million in change orders monthly. We are helping 13 of North America's 25 largest General Contractors operate more efficiently. Clearstory pioneers a new category: "change order communication." We build tools that make project cost changes transparent and fast. You will empower contractors to increase profits and improve client relationships.

How We Work

We foster a supportive and diverse team. Your contributions will directly impact our company's culture. You can work fully remote, hybrid, or in-office depending on your role. We value curiosity, customer obsession, and simplicity. We also prioritize raising the bar and maintaining high performance. Our company hosts a retreat in Northern California each summer.

Why Join Us

  • Revolutionize a $1.4 trillion industry with category-defining software.
  • Work in a high-growth Series B company backed by significant funding.
  • Shape company culture and processes as an early team member.
  • Solve complex problems with AI and automation at scale.
  • Collaborate with seasoned SaaS and construction industry leaders.

Benefits & Perks

  • Competitive market-rate salary for a Series B company
  • Flexible remote work options
  • Subsidized healthcare, vision, and dental
  • 401k plan
  • Early equity opportunities
  • Unlimited PTO and 12 weeks of paid parental leave
  • Continuous training in Customer Success methodology and AI tooling

Tech Stack

paymentcms

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