- Manage end-to-end immigration processes for a portfolio of clients and foreign nationals.
- Communicate with clients, HR teams, and foreign nationals to set expectations and timelines.
- Draft and prepare immigration applications ensuring adherence to SOPs and SLAs.
- Collaborate with third-party vendors on work authorization and immigration matters.
- Monitor and update case status with immigration authorities as needed.
- Maintain accurate internal records and billing in the case management system.
- Identify and contribute to process improvements for operational excellence.
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