Strategic Account Manager

Posted about 1 month agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: USA

💸 Salary: 115000.0 - 150000.0 USD per year

🔍 Industry: ERP Sales

🏢 Company: Blytheco👥 51-100 Consulting Software

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: LeadershipProject ManagementData AnalysisCommunication SkillsAnalytical SkillsMicrosoft OfficeClient relationship managementRelationship managementSales experienceCRM

Requirements:

5+ years of ERP or CRM software sales experience required.
Subject matter expertise across manufacturing, distribution, and services is strongly preferred.
Familiarity and experience with project management tools and methodologies is a plus.
Exceptional verbal and written communication skills and professional presence and demeanor.
Outstanding organizational, time management, communication, and listening skills required
Working knowledge of MS Office, Outlook, and proficiency with CRM tools (Acumatica).
Ability to travel, as needed, is required.

Responsibilities:

Champion the client relationship and promote client retention and satisfaction.
Provide on-going account management to our existing ERP client base by developing trusted, advisory partnerships with client decision-makers across the entire organization, including finance, sales, marketing, HR, and IT. Engage in partnership with other Blytheco stakeholders.
Conduct in-depth discovery meetings targeted at understanding, capturing, and identifying the complex business requirements and operational objectives of the client.
Engage with customers at their place of business to increase client understanding and the depth of Blytheco’s relationship. Coordinate and lead in-person meetings with customer base. Expected to include overnight travel across various regions.
Learn and assimilate product knowledge, target-market, and product positioning for the solutions through online and in-person training. Become an expert in the ERP sales environment.
Work with both our internal and external teams to create and execute a strategy for add-on solutions and renewals.
Drive the sales activities for our ERP solutions, enhancements, professional services, custom development, and third-party solutions by collaborating with cross-divisional team members to deliver thought-provoking, strategic solutions that thoroughly address the needs of our clients.
Achieve and exceed monthly and quarterly sales/call/meeting quotas.
Capture and document detailed client information and notes in our CRM tool.
Act as an internal project manager to ensure recommended solutions are delivered on time.
Provide guidance, mentorship, and training to Account Management Specialist.

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