AssistRx

AssistRx is a specialty pharmaceutical services company founded in 2009, dedicated to improving access to therapy for patients by providing innovative patient support services and technology-enabled workflows. With a focus on collaboration with clients, AssistRx streamlines healthcare processes for providers and patients, making a meaningful impact in the lives of those needing specialty therapies.

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πŸ“ United States

πŸ” Pharmaceutical

  • Bachelor's degree (B.A.) from a four-year college or university or equivalent experience.
  • Minimum three years of experience in a customer support and/or sales role.
  • Experience in the pharmaceutical industry.
  • Experience working with Pharmaceutical Brand Teams.
  • Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management is desired.
  • Technical skills are a must.
  • Good verbal and written communication skills.
  • Strong listening skills and comprehension.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

  • Forms strategic partnerships with clients by understanding their business goals and technical challenges.
  • Establishes a role as an advisor to clients and colleagues.
  • Presents new ideas and innovations to clients to upsell and enhance products and services.
  • Regularly meets with clients to review service quality and ensure they are receiving maximum benefit from features.
  • Works with Client Services to resolve complex support issues.
  • Manages delivery of services to achieve high client satisfaction.
  • Determines effective problem resolution methods using internal resources.
  • Acts as the primary point of contact for sales and service.
  • Participates in client reviews and annual Plan Of Action meetings.

Project ManagementData AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationProblem Solving

Posted 2024-11-07
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πŸ“ United States

🧭 Full-Time

πŸ” Pharmaceutical

  • Ability to communicate ideas effectively in writing and verbally.
  • Good listening and comprehension skills.
  • Strong problem-solving skills with the ability to gather data and draw conclusions.
  • Bachelor's degree from a four-year university or equivalent experience.
  • Minimum three years in customer support or sales role.
  • Experience in the pharmaceutical sector and with Pharmaceutical Brand Teams.
  • Project Management or HUB Operations experience is preferred.
  • Technical skills are required.

  • Forms strategic partnerships with clients by understanding their business goals and challenges.
  • Presents new ideas to clients to upsell and enhance products.
  • Regular meetings to review service quality and satisfaction.
  • Works with Client Services to resolve complex support issues.
  • Acts as primary contact for sales and service.

Project ManagementData AnalysisStrategyData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07
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πŸ“ United States

πŸ” Pharmaceutical and biotech technology solutions

  • Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.
  • 6+ years experience in software development.
  • Experience as a technical or team lead or equivalent experience.
  • Working knowledge of unit testing, user stories or use cases, design patterns or equivalent experience, and object oriented software design.
  • Advanced knowledge of Salesforce.com CRM platform.
  • Experience with developing using Apex, Flows, Lightning components, and integrations with third parties.

  • Drive the execution and delivery of features by collaborating with many cross-functional teams, architects, product owners, and developers.
  • Responsible for development process improvement and removing impediments.
  • Contributes to development tasks such as coding and feature verifications to assist teams with release commitments.
  • Coaching and mentoring leads through technical and nontechnical challenges.

LeadershipProject ManagementSoftware DevelopmentAgileDesign PatternsSalesforceSCRUMCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationCI/CD

Posted 2024-10-28
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πŸ“ United States

  • 7+ years of experience as a Linux Engineer or Systems Administrator in a production environment.
  • Proven experience with Linux systems, virtualization technologies, and cloud platforms.
  • Deep knowledge of Linux operating systems, especially RedHat and CentOS.
  • Strong knowledge of networking technologies and devices.
  • Proficiency in scripting tools like Bash, Python, and PowerShell.
  • Knowledge of configuration management and Infrastructure as Code practices.

  • Design and deploy Linux-based infrastructure to support business applications, ensuring scalability, performance, and security.
  • Manage and monitor Linux and Windows servers, ensuring optimal performance and uptime.
  • Implement and maintain security measures across the environment.
  • Collaborate with cross-functional teams to integrate Linux/Windows systems.
  • Provide advanced technical support for production issues.
  • Mentor junior team members and document infrastructure designs.

LeadershipPythonBashCloud Computing*NixCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-25
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πŸ“ United States

πŸ” Pharmaceutical and biotech

  • Bachelor’s degree in Computer Science, Business Information Systems, or related field or equivalent work experience is required.
  • 6+ years experience in software development.
  • Experience as a technical or team lead.
  • Working knowledge of unit testing, user stories, design patterns, and object oriented software design.
  • Advanced knowledge of Salesforce.com CRM platform.
  • Experience with developing using Apex, Flows, Lightning components, and integrations with third parties.

  • Drive the execution and delivery of features by collaborating with cross-functional teams, architects, product owners, and developers.
  • Responsible for development process improvement and removing impediments.
  • Contributes to development tasks such as coding and feature verifications to assist teams with release commitments.
  • Coaching and mentoring leads through technical and nontechnical challenges.

Backend DevelopmentLeadershipProject ManagementSoftware DevelopmentAgileDesign PatternsProduct ManagementSalesforceSCRUMProject CoordinationCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationCI/CD

Posted 2024-10-24
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πŸ“ United States

  • Assist with installation, configuration, and maintenance of Tableau Server on Windows and Apple systems.
  • Provide troubleshooting and assistance with Tableau Desktop and Server for end users.
  • Conduct training sessions for users.
  • Perform system upgrades and patches ensuring minimal downtime.
  • Conduct performance tuning and monitor server activity for optimization.
  • Collaborate with security teams on compliance with security policies.
  • Create and manage site users, groups, projects, and assign permissions.
  • Establish Single Sign-On (SSO) functionality for external clients.
  • Manage Tableau server and user licensing and renewals.
  • Oversee CI/CD pipeline and deployment procedures.
  • Provide change management for Tableau upgrades and releases.
  • Lead recommendations for governance and standards for Tableau platform.
  • Develop and maintain documentation related to Tableau systems.
  • Look for and implement enhancements for scalability and delivery.
  • Proficient in Tableau Cloud and experience in cloud transitions.
  • Develop dashboards in Tableau as necessary.

  • Assist with installation, configuration, and maintenance of Tableau Server and applications.
  • Provide end-user support for Tableau Desktop and Server, including troubleshooting and training.
  • Perform regular system upgrades and patches with minimal downtime.
  • Conduct performance tuning and management of the Tableau server environment.
  • Ensure compliance with security and privacy policies in collaboration with security teams.
  • Manage site users, groups, projects, and permissions.
  • Establish Single Sign-On (SSO) for external clients.
  • Manage Tableau server and user licensing.
  • Oversee CI/CD procedures and change management for upgrades.
  • Lead governance and standards implementation across Tableau instances.
  • Develop and maintain documentation for Tableau system architecture and processes.
  • Implement Tableau enhancements for scalability and delivery.
  • Develop dashboards in Tableau as needed.

LeadershipProject ManagementData AnalysisProduct ManagementProject CoordinationCross-functional Team LeadershipTableauData analysisCommunication SkillsAnalytical SkillsCollaborationCI/CDDocumentation

Posted 2024-10-21
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πŸ“ United States

πŸ” Pharmaceutical

  • Bachelor's degree (B.A.) from a four-year college or university or equivalent experience.
  • Minimum three years of experience in a customer support and/or sales capacity role.
  • Experience working in or for the Pharmaceutical industry.
  • Experience with Pharmaceutical Brand Teams is essential.
  • Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management experience strongly desired.
  • Technical skills are a must.
  • Effective verbal and written communication, listening, and problem-solving skills.

  • Form strategic partnerships with clients to understand their business goals and technical challenges.
  • Establish and maintain an advisory role for clients and colleagues.
  • Present new ideas and innovations to upsell and enhance client products.
  • Research high-level solutions tailored to client needs.
  • Maintain client relationships through regular meetings and service quality reviews.
  • Work with Client Services to resolve complex support issues.
  • Manage delivery of agreed-upon services to ensure client satisfaction.
  • Act as the primary point of contact for sales and service.
  • Participate in client reviews and travel as needed to meet client requirements.

Project ManagementBusiness DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-20
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Apply

πŸ“ United States

🧭 Full-Time

πŸ” Pharmaceuticals

  • Bachelor's degree from a four-year college or equivalent experience.
  • Minimum of three years of experience in customer support and/or sales role.
  • Experience in the Pharmaceutical industry and with Brand Teams is essential.
  • Project Management, HUB Operations, or Specialty Pharmacy Operations experience preferred.
  • Technical skills are a must.
  • Good verbal and written communication skills required.
  • Strong listening and problem-solving skills.

  • Forms strategic partnerships with clients to understand business goals and infrastructure.
  • Acts as an advisor to clients and colleagues.
  • Presents new ideas and solutions to upsell products and services.
  • Develops client relationships through regular communication about service quality.
  • Collaborates with Client Services to resolve support issues.
  • Ensures high client satisfaction through effective service delivery.
  • Primary point of contact for sales and service issues.
  • Participates in client reviews and planning meetings as needed.
  • Monitors project milestones and tracks progress.

Project ManagementBusiness DevelopmentData AnalysisBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaborationProblem Solving

Posted 2024-10-20
Apply
Apply

πŸ“ United States

πŸ” Pharmaceutical

  • Bachelor's degree from a four-year college or university or equivalent experience.
  • Minimum of three years of experience in customer support and/or sales.
  • Experience working in the Pharmaceutical industry is essential.
  • Experience with Pharmaceutical Brand Teams is strongly desired.
  • Background in Project Management, HUB Operations, or Specialty Pharmacy Operations is a plus.
  • Technical skills are mandatory.
  • Strong verbal and written communication skills.
  • Good listening and comprehension abilities.
  • Capability to define problems, gather data, and draw valid conclusions.

  • Forms strategic partnerships with clients by understanding their business goals and challenges.
  • Acts as an advisor to clients and colleagues by providing insights and recommendations.
  • Presents new ideas and innovations to clients to enhance their products and services.
  • Researches high-level solutions tailored for client needs.
  • Maintains client relationships through regular meetings and calls to ensure maximum benefit from services.
  • Collaborates with Client Services to address complex support issues.
  • Manages agreed-upon services to maintain high client satisfaction and trust.
  • Acts as the primary point of contact for sales and service.
  • Participates in quarterly client reviews and annual planning meetings.
  • Plans milestones and tracks progress effectively.

Project ManagementData AnalysisProject CoordinationData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingWritten communication

Posted 2024-10-20
Apply
Apply

πŸ“ United States

πŸ” Pharmaceutical

  • Bachelor's degree (B.A.) from a four-year college or university or equivalent experience.
  • Minimum three years of experience in customer support or sales capacity.
  • Experience in the Pharmaceutical industry is essential.
  • Experience working with Pharmaceutical Brand Teams is required.
  • Project Management, HUB Operations, Specialty Pharmacy Operations, or Account Management experience is strongly desired.
  • Technical skills are a must.

  • Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations.
  • Establishes and maintains a role as advisor to clients and colleagues.
  • Presents new ideas and innovations to clients to upsell and enhance their products and services.
  • Researches high-level solutions for the clients.
  • Develops relationships through regular meetings to review service quality and ensure maximum benefit from services.
  • Works with Client Services to solve complex support issues.
  • Manages the delivery of recommended services to achieve client satisfaction.
  • Determines effective problem resolution methods utilizing internal resources.
  • Serves as the primary point of contact for sales and service.
  • Participates in client quarterly reviews and annual Plan Of Action meetings.
  • Plans milestones and tracks progress.

Project ManagementData AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationWritten communication

Posted 2024-10-20
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