Grafana Labs

👥 501-1000💰 $240.0m Series D on 2022-04-06Software Development

Grafana Labs is a leading provider of an open and composable monitoring and observability stack centered around Grafana, the top open source technology for dashboards and visualization. They serve over 3,000 customers globally, including prominent companies like Bloomberg, Citigroup, and Dell Technologies.

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🔥 Manager, Onboarding Solutions Architect (Remote, USA)

Posted 2024-10-13

📍 United States

🧭 Full-Time

💸 $191,000 - $230,000 per year

🔍 Software, Observability

2+ years of leadership experience.
3+ years of technical, SaaS experience, specifically in a technical observability background.
2+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for using and deploying an o11y stack.
A proven track record of successful delivery of customer projects.
Strong communication skills to interact with customers and partners.
Technical proficiency in Kubernetes, Cloud Platforms (AWS, GCP, Azure), and Systems Architecture design.

Lead a team of Onboarding Solutions Architects.
Help create onboarding frameworks and content.
Provision licenses for new customers.
Directly implement Grafana functionality during customer onboarding.
Be responsible for full activation within 90 days.
Collaborate with Sales, SEs and Observability Architects to ensure a smooth and seamless knowledge transfer from pre to post-sales.
Teach training sessions using standard content.
Collaborate with Customer Experience strategy teams to create and manage onboarding documentation.
Document and share customer success and intervention stories.
Maintain professionalism and connect trends across multiple customers.
Problem solve to map solutions to customer needs.

AWSLeadershipProject ManagementGCPKubernetes*NixStrategyAzureGrafanaPrometheusCommunication Skills

Posted 2024-10-13

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🔥 NetSuite Systems Manager (Remote, Canada)

Posted 2024-10-12

📍 Canada

💸 $129,000 - $155,000 per year

🔍 Software/Technology

Bachelor’s Degree or higher in computer Science, information technology, accounting, finance or a related field.
6+ years of progressive experience as a Finance System Administrator with Netsuite and financial systems tools such as Zip, Avalara, Expensify.
Hands-on IT support experience, including troubleshooting and resolving functional & technical issues.
Experience with data migration, data mapping, and data integration within Netsuite including the Advanced Revenue Management (ARM) module.
Administrator-level knowledge of privileged access, content groups, multiple charts of accounts.
Knowledge of ITGCs and experience working in SOC, ISO, and SOX compliant environments.
Experience integrating accounting systems with Salesforce / SFDC, ideally including CPQ.
Experience with project management concepts and tools such as Github, Monday.com, and Miro.
Sharp analytical skills coupled with the ability to troubleshoot complex system issues.
Knowledge of core accounting processes such as order to cash, procure to pay, record to report, hire to retire.

Own day-to-day operations of NetSuite and other Finance Business systems including hands-on user support and troubleshooting.
Administer and support the NetSuite ERP system, focusing on Financial, Advanced Revenue Management (ARM), and Zone billing modules.
Perform system configuration, customization, upgrade, and maintenance along with compliance in change management, ITGC, and SDLC processes.
Develop and maintain workflows, custom fields, and scripts.
Manage NetSuite integrations with other business systems.
Oversee user access management, SOD Reviews, and annual/quarterly review process to resolve segregation of duties conflicts.
Oversee the governance, change management, end-to-end maintenance including general ledger accounts, cost centers, products, and other structures to support reporting needs.
Manage ticketing system for tracking open cases/change requests to resolution.
Optimize system settings, workflows, and customizations for maximum efficiency.
Ensure data integrity and compliance with SOX regulations.
Provide training and support to end-users.
Manage/configure finance transformation projects focusing on the order to cash cycle.
Collaborate with cross-functional teams to gather requirements and implement solutions.
Identify, scope, and prioritize projects; develop project plans; manage and communicate changes.
Define data-driven frameworks to identify, measure, and manage program success.
Help develop scalable financial processes related to month-end and quarter-end close.
Ensure procedures and processes are followed on all production changes.
Lead process improvement related to Finance tools.

Project ManagementSalesforceGrafanaCommunication SkillsAnalytical Skills

Posted 2024-10-12

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🔥 Director, Observability Architect (Remote, USA)

Posted 2024-10-12

📍 United States

🧭 Full-Time

💸 $280,000 - $337,000 per year

🔍 Technology, Observability

3+ years leading a post-sales technical team.
5+ years in the high tech industry.
Direct technical experience in observability or related field.
Experience mentoring, developing people, and managing performance over time.
Experience in Open Source or Cloud first/Product lifecycle management a plus.
Deep operational expertise in observability strongly preferred.
Direct experience selling monitoring/data/visualization products.
Creativity in solving customer adoption challenges.
Experience forecasting headcount needs.
First class written and oral communication skills.

Attract, recruit, ramp, and mentor a team of great managers and Observability Architects.
Guide the Observability Architecture team to become a technically deep, reliable partner to our customers.
Be responsible for consumption, retention and expansion.
Work alongside the Engagement Management team to define, enhance, and execute impactful customer lifecycle frameworks.
Partner with US Sales leadership on customer programs, marketing initiatives, and company events.
Ensure customers’ requirements are met through partnership with Product Management and Engineering.
Own and report on the cadence of your team while they help prospects evaluate our software.
Build a team that educates and enables users on how to leverage the Grafana stack.

LeadershipProduct ManagementStrategyGrafanaCommunication SkillsMentoring

Posted 2024-10-12

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🔥 Staff Software Engineer - Grafana Backend Services (Remote, Canada)

Posted 2024-10-12

📍 Canada

💸 $146,409 - $183,011 CAD

🔍 Software / Open Source

Have solid experience with Go.
Good understanding of storage solutions with an emphasis on relational databases like MySQL, SQLite, and Postgres.
Care deeply about developer and user experience and the quality of the products that you work on.
Have experience with delivering projects from gathering requirements, brainstorming ideas to shipping a product to the customer’s hands in a self-driven way.
Have experience writing clean, robust, and performant software that is easily maintained by others.
Have experience with mentoring junior engineers in a collaborative but asynchronous environment.
Enjoy working on complex solutions – Grafana is a highly technical solution and has avid followers who rely on it every day and care deeply about their workflows.
Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively.

Work with your team to deliver new functionality, then use the results to iterate and improve.
Contribute to and review design documents for upcoming features.
Embrace the open-source culture and contribute to other projects that may not directly fall within your team’s scope.
Take an active role in influencing the roadmap and your career objectives.
Be a part of your team’s on-call rotations and take ownership of the services you’re running.
Mentor and support other team members, participate in design discussions, and collaborate with the team.
Regularly share ideas and knowledge across a vast array of technical ideologies and mindsets.
Work closely with the other squads in the Grafana Division.

MySQLSQLiteGoGolangPostgresMentoring

Posted 2024-10-12

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🔥 NetSuite Systems Manager (Remote, United States)

Posted 2024-10-11

📍 United States

🧭 Full-Time

💸 $135,000 - $162,000 per year

🔍 Software/Finance

Bachelor’s Degree or higher in computer Science, information technology, accounting, finance or a related field.
6+ years of progressive experience as a Finance System Administrator with Netsuite and financial systems tools.
Hands-on IT support experience, including troubleshooting and resolving functional & technical issues.
Knowledge of IT General Controls (ITGCs) and experience in SOC, ISO, and SOX compliant environments.
Experience with project management concepts and tools such as Github, Monday.com, and Miro.
Sharp analytical skills coupled with the ability to troubleshoot complex system issues.

Own day-to-day operations of NetSuite and other Finance Business systems including hands on user support and troubleshooting.
Administer and support the NetSuite ERP system, focusing on Financial, Advanced Revenue Management (ARM), and Zone billing modules.
Perform system configuration, customization, upgrade and maintenance along with compliance in change management, ITGC, and SDLC processes.
Manage integrations with other business systems, oversee user access management, and resolve segregation of duties conflicts.
Collaborate with cross-functional teams to manage finance transformation projects focusing on the order to cash cycle.
Create high-performing dashboards and reports to provide actionable insights from finance data.

Project ManagementSalesforceGrafanaCommunication SkillsAnalytical Skills

Posted 2024-10-11

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🔥 Staff Software Engineer - Grafana Backend Services (Remote, USA)

Posted 2024-10-11

📍 United States, Canada

💸 $148,505 - $178,206 per year

🔍 Software Development, Observability

Have solid experience with Go.
Good understanding of storage solutions with an emphasis on relational databases like MySQL, SQLite, and Postgres.
Care deeply about developer and user experience and the quality of the products that you work on.
Have experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way.
Have experience writing clean, robust, and performant software that is easily maintained by others.
Have experience with mentoring junior engineers in a collaborative but asynchronous environment.
Enjoy working on complex solutions – Grafana is a highly technical solution.
Can take on complex challenges and break them down to achieve tight learning loops: analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively.

Work with your team to deliver new functionality, then use the results to iterate and improve.
Contributing to and reviewing design documents for upcoming features.
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope.
Take an active role in influencing our roadmap and your career objectives.
Be a part of your team’s on-call rotations and take ownership of the services you’re running.
Mentor and support other team members, participate in design discussions, and collaborate with the team.
Regularly sharing ideas and knowledge across a vast array of technical ideologies and mindsets.
Working closely with the other squads in the Grafana Division.

MySQLSQLiteGoGolangPostgresDevOps

Posted 2024-10-11

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🔥 Staff Software Engineer - OpenTelemetry .NET Instrumentation (Remote, Germany)

Posted 2024-10-08

📍 Germany

💸 €103,412 - €124,094 per year

🔍 Observability and monitoring software

Desire to contribute or experience working in Open Source communities.
Typically 8+ years of experience in software development with experience in at least one programming language.
Experience with .NET (.NET Framework or .NET v8+).
Experience writing clean, robust, and performant software.
Experience delivering projects from requirements gathering to product shipping.
Some experience with developing software that runs in the Cloud or systems engineering.
Familiarity with Observability tooling such as Grafana, Prometheus, or OpenTelemetry.

Develop improvements to the .NET SDK and other strategic projects in the OpenTelemetry ecosystem.
Collaborate in open-source communities and contribute to OpenTelemetry specifications and components across various programming languages.
Be visible as an OpenTelemetry expert by teaching and promoting best practices.
Support the technical direction and vision of the team and contribute to business discussions on OpenTelemetry strategy.
Mentor junior team members and lend knowledge to other departments.

Software DevelopmentStrategyGrafana.NETPrometheusCommunication Skills

Posted 2024-10-08

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🔥 Senior Enterprise Account Executive, Italy (Remote, Italy)

Posted 2024-09-18

📍 Germany

💸 EUR 180,000 - EUR 230,000 per year

🔍 Infrastructure Technology

5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Experience using Salesforce
Familiarity with open source technology is a significant advantage
Excellent communicator in all channels (in person, online, in writing) capable of forming strong working relationships both in person and virtually
Experience using Command of the Message and MEDD(P)ICC is ideal
Must be located in Germany

Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests

Business DevelopmentSalesforceBusiness developmentGrafanaCommunication SkillsCollaboration

Posted 2024-09-18

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🔥 Senior Backend Engineer - Grafana Partner Datasources (Remote, Canada EST)

Posted 2024-09-10

📍 Canada

🧭 Full-Time

💸 146409 - 175691 CAD per year

🔍 Software observability

Professional experience with Microsoft Azure and/or Google Cloud.
Professional experience with Golang or a comparable programming language.
Comfortable working in both backend and frontend code.
Experience writing clean, robust, and performant software.
Value DevOps principles and design for team operations.
Interest in the domain of software observability.

Play a vital role in the development of data sources for Grafana that provide visual query editors.
Ensure users can quickly connect to their data and see the value of Grafana.
Own the deployment and operations of data sources and supporting infrastructure on Grafana Cloud.
Collaborate with cloud service providers and independent software vendors.

KubernetesMicrosoft AzureTypeScriptAzureGolangReact

Posted 2024-09-10

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🔥 Manager, Solutions Engineering, Central (Remote, Texas)

Posted 2024-09-07

📍 Texas, Oklahoma, Louisiana, Arkansas

🧭 Full-Time

💸 219000 - 263000 USD per year

🔍 Monitoring and Observability

Must be located in Texas, Oklahoma, Louisiana or Arkansas.
3-4 years experience leading a team as a manager.
7-10 years in the high tech industry with roles like Developer, Architect, and Sales Engineer.
Proven track record of mentoring and managing performance.
Experience in Open Source or Cloud-first sales preferred.
Familiarity with formal sales methodologies (e.g., COM, Value Selling, MEDDPICC).
Experience selling monitoring/data/visualization products.
Ability to own a book of business and exceed quarterly targets.

Attract, recruit, ramp, and mentor a team of Presales SEs.
Lead with a servant-based approach, balancing field responsibilities with team needs.
Direct daily work based on leadership goals and own regional outcomes.
Partner with Sales leadership on customer programs and marketing initiatives.
Sponsor key accounts and build thought leadership with customers.
Understand customer strategies for product adoption and develop enabling programs.
Coordinate with Product Management to align product offerings with customer needs.
Manage quarter over quarter performance and evaluation of software by prospects.
Enable sales through partnerships with channel partners.

LeadershipPeople ManagementC (Programming language)GrafanaCommunication SkillsCollaboration

Posted 2024-09-07

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