Enterprise Growth & Strategic Account Manager

View full description

Requirements:

• 10+ years of applicable experience, with at least 5+ years of industry-specific experience
• Bachelor’s degree required; Master’s degree preferred

Responsibilities:

• Lead growth initiatives across core business units of Funnel’s key enterprise customer, focusing on delivering against planned revenue targets while identifying and closing new revenue streams.
• Partner with Funnel’s internal teams, including leadership, sales, product management, customer success, and implementation, to drive seamless service delivery and unlock new growth opportunities.
• Build and maintain senior-level relationships within the customer’s organization to ensure long-term satisfaction, engagement, and retention.
• Identify growth opportunities through proactive consultations, business reviews, and needs assessments to tailor solutions and deliver maximum value with Funnel’s offerings.
• Craft and present tailored business cases that align the customer’s strategic objectives with Funnel’s product capabilities, demonstrating clear ROI.
• Collaborate with internal product and engineering teams to ensure that the customer is equipped with the right Funnel solutions to meet their business needs.
• Act as the customer’s advocate within Funnel, ensuring their voice is heard in product development, implementation planning, and solution refinement.
• 25-50% travel may be required to maintain strong client engagement and drive project success
• Performs other duties as assigned and modified at manager's discretion